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Embassy Suites Hotel Cincinnati - Rivercenter / Covington

3.5 of 5
10 East Rivercenter Boulevard, Covington, KY 41011
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Embassy Suites Hotel Cincinnati - Rivercenter / Covington
Ranked #5 of 8 hotels in Covington
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213 reviews from our community

    Trip type
Traveler rating
    53
    83
    53
    14
    10
Date Rating
Friendswood, Texas
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 16, 2013 NEW

Stayed at hotel due to proximity to 50 e. Rivercenter Blvd. 20 minute drive from airport. Not as nice as many Embassy Suites, but still very good. Excellent staff as usual. Surrounding area was interesting - most buildings date to mid 1800's. Large choice of restaurants within easy walking distance.

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Danville, California
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 10, 2013

I usually stay in Cincinnati, but had trouble getting a reservation, so stayed here this week. The location isn't bad - at the base of the Roebling Bridge in Convington - an easy walk or drive over to downtown. The parking garage is a bit claustrophobic with very narrow parking spots. The lobby etc. is standard Embassy Suites decor. The... More

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embassyrc, General Manager at Embassy Suites Hotel Cincinnati - Rivercenter / Covington, responded to this review
May 13, 2013

Thank you for staying with us. I was pleased to read from your review that you enjoyed our breakfast. Our main priority is for all our guests to have a safe, comfortable and welcoming stay. I appreciate your candor in sharing that our hotel needs modernization; we look for reviews to provide insight into our hotel and our guest room... More

Albany, New York
Top Contributor
53 reviews 53 reviews
27 hotel reviews
Reviews in 35 cities Reviews in 35 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed May 7, 2013

Not a bad hotel, across the river from downtown Cincy. The rooms are a bit dated and need to have some money spent on them to clean them up really well. The breakfast was well done the food was decent. Both remote controls in the room needed to be replaced as the buttons seemed to be worn out. I usually... More

Was this review helpful? Yes 1
Ohio, United States
1 review
5 of 5 stars Reviewed May 6, 2013

Very nice and clean and helpful staff. I will be back for sure. The breakfast is amazing as always. The managers reception at night is just what i needed after a long busy work day. It was nice to be able to relax and unwind. The internet was very fast while i was in the room doing some more work... More

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Review collected in partnership with Embassy Suites Hotels

Toledo, United States
1 review
5 of 5 stars Reviewed May 4, 2013

Staff very helpful and professional in their jobs. Event person did a great job with our Wedding block. Guest spoke very highly of staff and the hotel overall. Cocktail hour and Breakfast out standing!! If planning a wedding in the Cincinnati-Cov,Ky area this is the hotel to stay at.

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Review collected in partnership with Embassy Suites Hotels

Los Angeles, California
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 3, 2013

Found the hotel nicely located on the river and across overlooking the Cincinnati, Ohio skyline. However, the hotel is dated and not expected for a hotel located across the street from a large convention center. Hotel seating area off lobby is not a comfortable area. Other than walking along the river or across the bridge to OHIO, not much within... More

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embassyrc, General Manager at Embassy Suites Hotel Cincinnati - Rivercenter / Covington, responded to this review
May 6, 2013

Thank you for sharing your comments regarding your recent stay at this Embassy Suites hotel. We always appreciate hearing from our guests - including when comments help identify ways we can improve. I was disappointed that you experienced some inconveniences while staying with us and regret if you were disappointed in any way and apologize if we did not meet... More

Portage, United States
1 review
4 of 5 stars Reviewed May 2, 2013

This was a nice place to stay with a lot of free benefits like the pool and fitness center. While there are a lot of free benefits the overall cost per night was fairly high. Breakfast was good. The location is also nice for visiting Cincinnati by foot.

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Review collected in partnership with Embassy Suites Hotels

Wayne, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 26, 2013

One of the things you should ask about is the breakfast. It is really terrific! I almost missed it by not reading the key insert given at the desk. I happen to be with a group and was told how great the breakfast is at the Embassy.

Was this review helpful? Yes 1

Review collected in partnership with Embassy Suites Hotels

embassyrc, General Manager at Embassy Suites Hotel Cincinnati - Rivercenter / Covington, responded to this review
May 6, 2013

Thank you for sharing comments from your recent stay. I really appreciate hearing any and all comments as they help us to improve our operation! I'm so sorry that you were not informed about our daily breakfast which is included in everyone's stay. This is a very important point to hear as we take great pride in serving a high-quality... More

Henryville, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 24, 2013

This Embassy Suite just doesn't measure up to what is expected. Our room had an old musty smell, the hot tub had particles floating on it, so it was unusable and our room service burgers $60 worth of them were burned beyond repair. The location is great and the staff was great. We chose this over Marriott which is across... More

Was this review helpful? Yes 1

Review collected in partnership with Embassy Suites Hotels

embassyrc, General Manager at Embassy Suites Hotel Cincinnati - Rivercenter / Covington, responded to this review
April 30, 2013

Thank you for taking the time to share your comments. I'm sorry we failed to meet your expectations and please be assured your remarks will be immediately shared with my management team. It is our goal to provide you with a safe and comfortable room, each and every stay. I assure you that we will use your comments to help... More

Cincinnati, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 24, 2013

This is a clean hotel, great breakfast, and wonderful location. The river view rooms are worth the extra cost. Plenty of things to do within walking distance. Only negative, was having a staff member walk into my room in the morning with other guests, while my girlfriend and I were inside the room having breakfast. This was very uncomfortable as... More

Was this review helpful? Yes 1

Review collected in partnership with Embassy Suites Hotels

embassyrc, General Manager at Embassy Suites Hotel Cincinnati - Rivercenter / Covington, responded to this review
May 6, 2013

We appreciate hearing from you! Comments, both great and constructive are welcomed as they really help us fine-tune our operation. I will absolutely pass along your comments about our failure to not properly know upon entering your guest suite to my Housekeeping leadership team as what you experienced is not the norn at our hotel. Again, thank you for your... More

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Additional Information about Embassy Suites Hotel Cincinnati - Rivercenter / Covington

Address: 10 East Rivercenter Boulevard, Covington, KY 41011
Phone Number:
Region: United States > Kentucky > Covington
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 8 hotels in Covington
Price Range: $$
Hotel Class:3.5 star (3.5*)
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Also Known As:
Embassy Suites Hotel Cincinnati
Embassy Suites Covington
Covington Embassy Suites

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Embassy Suites Hotel Cincinnati - Rivercenter / Covington
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