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All 9 Covington hotels

Embassy Suites Hotel Cincinnati - Rivercenter / Covington

3.5 of 5 Hotel   |   10 East Rivercenter Boulevard, Covington, KY 41011
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Ranked #4 of 9 Hotels in Covington
A recent review
4 of 5 stars reviewed yesterday
Valerie C danville, United States
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510 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
danville, United States
1 review
4 of 5 stars Reviewed yesterday NEW

the staff was extremely helpful and friendly from the parking attendants to the cleaning attendants. The hotel did not provide free internet service which was a big disappointment. I was offered internet service in lieu of housekeeping service and accepted this. The internet reception I received was very poor. On arrival when checking my room out, I found lots of... More

Review collected in partnership with Embassy Suites Hotels

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Hopkinsville, Kentucky
Contributor
13 reviews 13 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I stayed here for 3 nights on a business trip. The appearance of the hotel, the interior atmosphere, the accommodations were wonderful. The rooms were plenty spacious, the bed was great and the general feel was great as well. As for the accounting side......my company pre-paid for the hotel. I understand that I must provide my own personal card for... More

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United States
1 review
3 of 5 stars Reviewed 2 days ago NEW

Stayed here for two nights during a business trip to the area. The suite looked a little shabby, in need of updating. Minor concerns with housekeeping - counters had not been cleaned and carpet had not been vacuumed well. The commode would run, and I had to remove the tank cover to adjust it so it would stop. Everything was... More

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Miami, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

Very nice accommodations but front desk staff is stretched thin so don't expect telephones to be answered in a timely way. That said, they are extremely nice once you get to talk to them. On the same property are restaurants catering to casual to fine dining. Of note, the First Watch restaurant has a lovely breakfast and brunch menu.

Review collected in partnership with Embassy Suites Hotels

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ESRC, General Manager at Embassy Suites Hotel Cincinnati - Rivercenter / Covington, responded to this review

Thank you for your remarks concerning your recent stay at the Embassy Suites RiverCenter in Covington KY! I appreciate any and all comments that are shared as these help us to improve our operation. Thank you for letting us serve you, we look forward to doing so again in the future! More

Cincinnati, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

The staff members are very friendly and knowledgeable. There is a complimentary breakfast and evening reception that provide added value to your hotel stay. The breakfast has fresh food and an on-demand omelet station. Make sure to get there early because the breakfast is very popular. The complimentary evening reception is a great bonus after a long day. The hotel... More

Review collected in partnership with Embassy Suites Hotels

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ESRC, General Manager at Embassy Suites Hotel Cincinnati - Rivercenter / Covington, responded to this review

We really appreciate all your positive remarks concerning your recent visit to the Embassy Suites RiverCenter in Covington Kentucky! My staff takes alot of pride in delivering an excellent product in a safe and friendly environment and it seems we really met your expecations! Please keep us in mind for your future travels as we would enjoy seeing you again! More

Oak Park, IL
1 review
5 of 5 stars Reviewed 1 week ago

Stayed for a weekend golf trip with five friends and had a great stay and excellent customer service. Booked two suites through Chase Ultimate Rewards travel site and discovered upon check-in that the suites that Chase reserved were NOT the 2-bedroom suites listed on their site and in my confirmation e-mail. Nathan and Lindsay were extremely helpful and Lindsay even... More

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ESRC, General Manager at Embassy Suites Hotel Cincinnati - Rivercenter / Covington, responded to this review

Thank you for your glowing remarks concerning your recent stay at the Embassy Suites RiverCenter in Covington KY! I hope your golfing weekend went well and be assured that I will pass along your kind words about my Guest Services team to those you specifically mentioned. We are glad to have served you and your friends. We look forward to... More

Mason, OH
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Some friends and I recently stayed at the Embassy Suites Rivercenter in Covington to celebrate our 50th birthdays. We had a nice suite with great views of Great American Ballpark and downtown Cincinnati. Accommodations were spacious, clean, and well-appointed. The hotel was very quiet despite being crowded. We enjoyed the evening reception and were surprised at the generous snacks and... More

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ESRC, General Manager at Embassy Suites Hotel Cincinnati - Rivercenter / Covington, responded to this review

Thank you for your positive comments! I'm happy to hear that you and the girls enjoyed the Northern Kentucky area and the hotel. I think its really great that you have a close circle of friends and you can celebrate those milestone birthdays together! Thank you for your comments. We value having you as our guest and welcome you back... More

CINCINNATI, United States
1 review
1 of 5 stars Reviewed 1 week ago

Unless you don't mind sleeping on uncleaned pillow cases, turned inside out sheets with hairs that aren't yours and hairy comforters. This is a place that I would most definitely pass on!!! The security guard that helped me take my bags out was friendly and courteous. The bell guy was also courteous and helpful.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
ESRC, General Manager at Embassy Suites Hotel Cincinnati - Rivercenter / Covington, responded to this review

Thank you for your comments regarding your recent experience at our hotel. I apologize that we were unable to meet your expectations and based upon your review, I am actively coaching my housekeeping team to ensure this does not happen again. I hope that by not charging you for your visit demonstrates our comittment to ensuring you are satified. Thank... More

columbus, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

This wasn't a bad hotel. However my room smelled like mold. Even after putting in an air sanitizer. And the evening reception is great if you are a drinker. I am not so I just availed myself of the snacks which tasted old. I was there for a month, and the snacks were consistently terrible.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
ESRC, General Manager at Embassy Suites Hotel Cincinnati - Rivercenter / Covington, responded to this review

Thank you for your review from your recent visit to this Embassy Suites hotel. We read and value each review as your remarks provide us with excellent ways in which we can improve! Be assured that I will forward your comments to my lmanagement team for improvement action. Again, thank you for your comments. We look for to serving you... More

Hartford, Connecticut
1 review
1 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel for three days in the middle of August to attend a work conference. The hotel was good and the breakfast was also really good. As a traveler who spends about 40% of my time in hotels I was pleased with the room, the breakfast and the free drinks in the lobby. For some reason the... More

Was this review helpful? Yes
ESRC, General Manager at Embassy Suites Hotel Cincinnati - Rivercenter / Covington, responded to this review

I appreciate your comments regarding your experience with us. I understand that you were unhappy with some of the charges associated with your final bill. I apologize for the miscommunication and for the inconvenience you experienced. The group guestroom rate changed based on the arrival and departure patterns of the attendees. We are sorry that this was not shared with... More

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Additional Information about Embassy Suites Hotel Cincinnati - Rivercenter / Covington

Address: 10 East Rivercenter Boulevard, Covington, KY 41011
Phone Number:
Location: United States > Kentucky > Covington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Cincinnati - Rivercenter / Covington 3.5*
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Also Known As:
Embassy Suites Hotel Cincinnati
Embassy Suites Covington
Covington Embassy Suites

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