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Embassy Suites Hotel Cincinnati - Rivercenter / Covington

3.5 of 5 10 East Rivercenter Boulevard, Covington, KY 41011
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Embassy Suites Hotel Cincinnati - Rivercenter / Covington
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Embassy Suites Hotel Cincinnati - Rivercenter / Covington
Embassy Suites Hotel Cincinnati - Rivercenter / Covington
Embassy Suites Hotel Cincinnati - Rivercenter / Covington
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606 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Barrington, Illinois
Top Contributor
57 reviews 57 reviews
22 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Was there on business hotel is right across the river from Cincinnati. Has shuttles, will do just about anything to help you out. Breakfast is great and service perfect. Shout out to the chef making eggs in the morning. He's the man

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

Temperature on the room never got above 67F the 4 days we stayed and the heater ran the entire time. We froze. The draft coming through the window was so bad we could never open the curtain. Breakfast was the same every day and it was lacking compared to every other ES I have stayed at. The fruit was cantaloupe... More 

Was this review helpful? Yes 1
ESRC, General Manager at Embassy Suites Hotel Cincinnati - Rivercenter / Covington, responded to this review

Thank you for taking the time to share feedback on your recent stay with us. We apologize for the challenges you encountered and for not receiving the quality of services and amenities you deserve. We are constantly looking for ways to improve the guest experience and reviews like this provide insight. I hope you will consider staying with us again... More 

Columbus, O
Reviewer
3 reviews 3 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

It's good that we've finally found a hotel chain that we have confidence in. The hotel, the staff and the amenities were all top notch as always. We would highly recommend this hotel if you are staying in the Cincinnati/Covington/Newport area. Plenty of restaurants, entertainment and shopping in close proximity.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
ESRC, General Manager at Embassy Suites Hotel Cincinnati - Rivercenter / Covington, responded to this review

Thank you for your positive comments regarding your recent stay at the Embassy Suites RiverCenter in Covington KY! We are glad to have served you and look forward to doing so again in the future! More 

Waterford, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent Hotel. They offered so many amenities that the hotel our event was held in did not. Never have had such nice hotel staff. We didn't run into any staff member that did not fall over themselves to be kind and helpful. It was SO helpful being offered the suite experience and having the hotel room provide a microwave and... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
ESRC, General Manager at Embassy Suites Hotel Cincinnati - Rivercenter / Covington, responded to this review

Dear Mary Beth L - Thank you for your glowing remarks concerning your recent stay at the Embassy Suites RiverCenter in Covington KY! I hope your business visit went well and be assured that I will pass along your kind words to my team. We are glad to have served you and look forward to doing so again in the... More 

Chicago, Illinois
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was pleasantly surprised at the comfort and convenience of the hotel to downtown Cincinnati and the local casino. I happened to arrive at the hotel during a dance competition for a lot of children so I was concerned that there would be a lot of noise. However, if I had not seen them for myself I would have never... More 

Was this review helpful? Yes
ESRC, General Manager at Embassy Suites Hotel Cincinnati - Rivercenter / Covington, responded to this review

Thanks for the sharing your comments concerning your recent stay at the Embassy Suites Cincinnati RiverCenter! The staff enjoys serving and we really appreciates hearing that you enjoyed both our hotel our breakfast and area! Horseshoe Casino is a partner of ours and really looks out for it's guests too. I hope you had a safe trip back home, come... More 

Livonia, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Embassy Suites/Covington is a top not hotel!! This hotel was by far the cleanest and friendliest hotel I have ever stayed in. Donna, the Bartender is wonderful!! I would definitely come back here again.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
ESRC, General Manager at Embassy Suites Hotel Cincinnati - Rivercenter / Covington, responded to this review

Hello Sara D - Thanks for your positive comments concerning your recent stay at the Embassy Suites RiverCenter in Covington Kentucky! We love to hear when guests are pleased and it sounds as though we fulfilled your expectations! I will especially take a moment to pass along my praise to the all-star bartending staff member that you mentioned by name!... More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From reading reviews I was expecting an average hotel, but I was pleasantly surprised. The staff, the service, the rooms and the breakfast were all first rate. We stayed here for a convention and it was very convenient to the Northern Kentucky Convention Center. I wish it had been warmer because I would love to take the short walk over... More 

Was this review helpful? Yes 1
ESRC, General Manager at Embassy Suites Hotel Cincinnati - Rivercenter / Covington, responded to this review

Hello Jim S - Thanks for your remarks concerning your recent stay at the Embassy Suites RiverCenter in Covington KY! We enjoyed serving you and would love to do so again in the future! Hopefully the weather will be warmer on your next visit! More 

1 review
5 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel many times over the past year and every time I have had great service! The staff, food, and rooms are great! The happy hour with Donna and Rachael is especially enjoyable. They really make you feel at home. Definitely recommend this place.

Was this review helpful? Yes 1
ESRC, General Manager at Embassy Suites Hotel Cincinnati - Rivercenter / Covington, responded to this review

Thanks for your positive comments concerning your recent stay at the Embassy Suites RiverCenter in Covington KY! We love to hear when guests are pleased and it sounds as though we fulfilled your expectations! I will especially take a moment to pass along my praise to the individual you mentioned by name :) Thank you again for your comments, we... More 

Bethel
1 review
4 of 5 stars Reviewed 3 weeks ago

This hotel presents itself very well. The staff was attentive. Nice amenities. There was a great view of river and Cincinnati. We thoroughly enjoyed our time there. The made to order omelets were great!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
ESRC, General Manager at Embassy Suites Hotel Cincinnati - Rivercenter / Covington, responded to this review

Thank you for your positive and supportive remarks concerning your recent stay at the Embassy Suites RiverCenter located in Covington Kentucky! We love to serve and are glad to have served you. Come visit us again, we would enjoy serving you again in the future! More 

Wappingers Falls, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Stayed here for a Convention, service was awesome, made to order omelet for breakfast was outstanding. Staff was attentive and room was clean and comfortable. Located walking distance to Convention center and local bars/restaurants.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
ESRC, General Manager at Embassy Suites Hotel Cincinnati - Rivercenter / Covington, responded to this review

Thank you for your positive remarks concerning your recent "Convention stay" at the Embassy Suites RiverCenter in Covington KY! We are glad to have served you and look forward to doing so again in the future! More 

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Additional Information about Embassy Suites Hotel Cincinnati - Rivercenter / Covington

Address: 10 East Rivercenter Boulevard, Covington, KY 41011
Phone Number:
Location: United States > Kentucky > Covington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Cincinnati - Rivercenter / Covington 3.5*
Number of rooms: 226
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Also Known As:
Embassy Suites Hotel Cincinnati
Embassy Suites Covington
Covington Embassy Suites

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