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Embassy Suites Hotel Cincinnati - Rivercenter / Covington

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10 East Rivercenter Boulevard, Covington, KY 41011
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Embassy Suites Hotel Cincinnati - Rivercenter / Covington
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Embassy Suites Hotel Cincinnati - Rivercenter / Covington
Embassy Suites Hotel Cincinnati - Rivercenter / Covington
Embassy Suites Hotel Cincinnati - Rivercenter / Covington
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622 reviews from our community

Traveler rating
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    136
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180
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Alexandria, IN
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

We had a premium suite reserved and it wasn't ready when we arrived so they offered us a regular suite riverview. If I had known the view was going to be spectacular I would have reserved a riverview suite to begin with. Breakfast was also excellent. And Emmy the parrot was a huge hit with the kids! Pool was smaller... More 

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Upper Sandusky, Ohio
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Overall a nice stay. Disappointed that the swimming pool was ice cold the first day of our stay. Also, you have to pay to park in addition to the price of the hotel room. If you don't pay the $20 plus to valet park, they will not help you AT ALL in knowing where to park other than "the parking... More 

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Portland, Oregon
Top Contributor
62 reviews 62 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel partners with the local Horseshoe Casino and offers great amenities while you stay with them. They offer a free breakfast that is both cook to order or go through the extensive buffet line. From fruit to sausage it's very healthy or you can grease up if you choose. During the early evening hours, 5 to 7, you can... More 

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Hillsboro, Ohio
2 reviews
5 of 5 stars Reviewed 1 week ago

I was really impressed with the staff. The valet personnel could tell I wasn't sure where to go and immediately stepped up to help me find my way to the lobby. The check in process was smooth and quick. The room was clean and warm. The shuttle service provided was a must and very nice!

Review collected in partnership with Embassy Suites Hotels

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Buffalo, New York
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We enjoyed our stay, and probably would stay here again. The view was amazing. We specifically requested the river view, and it was worth it to watch the barges float down the river at night. In terms of convenience, some was great. My brother and I squeezed in a quick morning run around Paul Brown Stadium and Great American Ballpark....running... More 

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ESRC, General Manager at Embassy Suites Hotel Cincinnati - Rivercenter / Covington, responded to this review

Thanks for the positive words and great tips that you shared concerning your recent stay at the Embassy Suites Cincinnati RiverCenter in Covington Kentucky! I'm glad you enjoyed our hotel and the city with all we it has to offer. Pease keep us in mind in the future, we would love for you to come back and see us again... More 

1 review
3 of 5 stars Reviewed 1 week ago

Gave us a discount on room. Breakfast was great. Evening reception was nice. Drinks were great, not watered down and good selection, snacks could of been better, but nice. Pool way too cold and hot tub not warm enough. All in all we had a nice stay.

Review collected in partnership with Embassy Suites Hotels

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ESRC, General Manager at Embassy Suites Hotel Cincinnati - Rivercenter / Covington, responded to this review

Thank you for sharing you comments on Trip Advisor regarding your recent visit to this Embassy Suites hotel. On the day that you arrived, we had several guests that did not honor their scheduled check out time. Their delay caused us a delay in properly cleaning their rooms for your arrival. I am very sorry for the inconvenience. Again, I... More 

Ft Wright
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My spouse and I made reservations to get away for a couple of days. The 2 room suite was very nice, and we had an awesome view of the Ohio river and Cincinnati sky line. The manager's reception in the evening was great, as was the complimentary breakfast in the morning. There is a shuttle available to local attractions and... More 

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ESRC, General Manager at Embassy Suites Hotel Cincinnati - Rivercenter / Covington, responded to this review

Thank you for your positive remarks concerning your recent weekend stay at the Embassy Suites RiverCenter in Covington Kentucky. We are glad to have served you and look forward to doing so again in the future! More 

Indpls, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Embassy Suites and Marriott are players for downtown Covington, KY and not much else. Hotel was clean but old in regards to decor. Doors are very noisy and need shock absorbers or make the rooms more noise resistant? Needs a few more amenities like a steam room and update to workout facility.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
ESRC, General Manager at Embassy Suites Hotel Cincinnati - Rivercenter / Covington, responded to this review

Thank you for sharing your review from your recent stay at the Embassy Suites RiverCenter in Covington Kentucky. We appreciate your comments along with suggestions and value having you as our guest. Should your future travels find you in the Northern Kentucky area, we again welcome the opportunity to be of service to you! More 

Covington, Ky, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel staff was very friendly/helpful. The river view from the room was beautiful. The room was clean and we were provided with extra pillows and towels within 15 minutes of calling the front desk. There were issues with the toilet in our room and once notified the problem was immediately addressed and fixed.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
ESRC, General Manager at Embassy Suites Hotel Cincinnati - Rivercenter / Covington, responded to this review

We really appreciate hearing your positive comments concerning your recent visit to the Embassy Suites RiverCenter in Covington Kentucky! I'm pleased that you found our hotel to fit your needs and that you enjoyed your stay. We look forward to serving you again in the future! More 

Columbus, Ohio
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

FROM THE VERY GOOD TO THE VERY BAD - AND A LITTLE IN-BETWEEN! I have stayed at this property three times now over the course of the past (6) months as a guest of Horseshoe Casino. As a result, my stay is always complimentary. This allows me a certain amount of objectivity - but I also want to be fair... More 

Was this review helpful? Yes
ESRC, General Manager at Embassy Suites Hotel Cincinnati - Rivercenter / Covington, responded to this review

Thank you for taking the time to submit a review about your recent stay at our hotel. I understand that you were disappointed and that we came short of delivering what you are accustomed to expect from us. I truly apologize if this was the case and I can assure you that I will definitely keep your review in mind... More 

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