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Embassy Suites Hotel Cincinnati - Rivercenter / Covington

3.5 of 5 10 East Rivercenter Boulevard, Covington, KY 41011
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Embassy Suites Hotel Cincinnati - Rivercenter / Covington
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Embassy Suites Hotel Cincinnati - Rivercenter / Covington
Embassy Suites Hotel Cincinnati - Rivercenter / Covington
Embassy Suites Hotel Cincinnati - Rivercenter / Covington
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566 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Highland Village, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

We had a great experience with the Embassy Suites. The hospitality and amenities like the breakfast and happy hour were fantastic. The view is great and there is a shuttle that stops at the hotel to go to other locations around the town.

Review collected in partnership with Embassy Suites Hotels

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Windsor, Canada
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

We had an excellent stay in Covington. The walk across the Ohio river on a footbridge to the stadium in Cinci was awesome. Another successful football weekend with a great manager's hospitality night and a marvelous breakfast for the family. I recommend this venue for all sports fans that want to see a game in Cinci. Both the football and... More 

Review collected in partnership with Embassy Suites Hotels

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Barrington, United States
1 review
2 of 5 stars Reviewed 1 week ago

I'm very disappointed with this hotel. I notified the front desk of my need to depart a day early. They never mentioned a "Early Departure Charge". At check out, they slammed me with a surprise $75 charge, and would not remove it.

Review collected in partnership with Embassy Suites Hotels

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ESRC, General Manager at Embassy Suites Hotel Cincinnati - Rivercenter / Covington, responded to this review

Thank you for sharing your comments concerning your recent visit to the Embassy Suites RiverCenter. I apologize for your frustration you voiced with being charged an early departure fee. We do make mention of this fee on our Embassy website and the 1-800 staff is trained to quote this charge upon completion of each reservation. I'm sorry for the breakdown... More 

Cincinnati
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The check in process was great! I was able to select the room I wanted online and it was ready to go when we arrived. The hotel was beautiful and the staff were gracious. The view from the breakfast area and our room was gorgeous!. Shuttle service was perfect for us to travel to Newport and downtown.

Review collected in partnership with Embassy Suites Hotels

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ESRC, General Manager at Embassy Suites Hotel Cincinnati - Rivercenter / Covington, responded to this review

Thanks for your positive comments concerning your recent stay at the Embassy Suites RiverCenter in Covington KY! We love to hear when guests are pleased and it sounds as though we fulfilled your expectations! Enjoy the holiday season, we look forward to seeing you again soon! More 

Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

My wife and I enjoyed our stay at this property. The room was clean, beds were comfortable but improvements are needed. The view and individuals at the front desk and valet did help make our experience memorable. I would recommend a room update and new amenities.

Was this review helpful? Yes
ESRC, General Manager at Embassy Suites Hotel Cincinnati - Rivercenter / Covington, responded to this review

Thank you for taking time to share your comments concerning your recent visit to the Embassy Suites RiverCenter in Covington Kentucky. We enjoyed being of service to you and hope you will consider us again in the future! More 

Laveen, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Nice rooms and very clean. Breakfast line for made to order took entirely to long and food is not monitored. I witnessed people picking up with their hands. Small area does not accomadate well and the snacks provided are no where near what other Embassy Suites offer.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
ESRC, General Manager at Embassy Suites Hotel Cincinnati - Rivercenter / Covington, responded to this review

Thank you for taking time to share your comments concerning your recent visit to the Embassy Suites RiverCenter in Covington Kentucky. I've passed along your comments regarding our breakfast operation to my leadership team for corrective action. you will be happy to know that we are finalizing several property modernization changes for the upcoming year and the flow of the... More 

West Hartford, Connecticut
Senior Contributor
39 reviews 39 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Sheets and towels smell like bleach. While I like the idea of clean linens and sheets, that smell is overwhelming. Tub had hair in it when I checked in. Breakfast, eh, not great, including made to order omelet. Nice to have the happy hour.

Was this review helpful? Yes
ESRC, General Manager at Embassy Suites Hotel Cincinnati - Rivercenter / Covington, responded to this review

We really appreciate your remarks concerning your recent trip and stay at the Embassy Suites RiverCenter in Covington Kentucky. I'm especially appreciative of the constructive remarks you shared as these will be shared with my staff for improvement action. We enjoyed serving you and look forward to seeing you again soon. More 

dayton, oh
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

we stayed at the embassy suites dec. 5th n 6th in order to attend redsfest. have stayed at other local hotels in the past at cheaper rates with satisfactory results. first the positive, the view was incredible! the staff was friendly and eager to please! n last but most important, the chef cooking omelletes to order was amazing. checked into... More 

Was this review helpful? Yes
ESRC, General Manager at Embassy Suites Hotel Cincinnati - Rivercenter / Covington, responded to this review

Thank you for taking the time to share your comments concerning your recent stay at our hotel. I am very sorry that our efforts fell short of your expectations in some areas. The information that you have provided will be put to good use and we will improve our performance in the future. Thank you for your kind remarks regarding... More 

Ontario, Canada
Contributor
11 reviews 11 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We choose Embassy Suites because it was walking distance to the Reds Baseball game. No issues walking across the bridge to and from the game and we were wearing the visiting teams Jersey & colours. Nothing special about the hotel breakfast but not complaints either. We did not get a chance to take in the managers reception. Pizza was ok... More 

Was this review helpful? Yes
ESRC, General Manager at Embassy Suites Hotel Cincinnati - Rivercenter / Covington, responded to this review

Thank you for the positive remarks concerning your recent stay at the Embassy Suites RiverCenter in Covington KY! We are glad to have served you and look forward to doing so again in the future! More 

Kansas City, Missouri
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This is our second time at the Covington Embassy and we hope to go back again next Thanksgiving. Lovely manager's reception and, of course, great breakfast. The staff was so kind and friendly. Spacious areas in the lobby to visit with family and friends. Close to all the sights of Cincinnati and the Kentucky side. Also very close to the... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
ESRC, General Manager at Embassy Suites Hotel Cincinnati - Rivercenter / Covington, responded to this review

Good Afternoon and Happy Holidays! Thanks for sharing your experiences on Trip Advisor. I'm happy to hear that you and others enjoyed yourself and hopefully more of what our GREAT city has to offer. Thanks again for your comments...we look forward to serving you again in the future! More 

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Additional Information about Embassy Suites Hotel Cincinnati - Rivercenter / Covington

Address: 10 East Rivercenter Boulevard, Covington, KY 41011
Phone Number:
Location: United States > Kentucky > Covington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Cincinnati - Rivercenter / Covington 3.5*
Number of rooms: 226
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Also Known As:
Embassy Suites Hotel Cincinnati
Embassy Suites Covington
Covington Embassy Suites

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