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Sleep Inn & Suites

Certificate of Excellence
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801 Mammoth Cave St, PO Box 807, Cave City, KY 42127
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Sleep Inn & Suites
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Ranked #1 of 11 Hotels in Cave City
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
wcp77 Nashville, Tennessee
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323 reviews from our community

Traveler rating
    121
    132
    46
    14
    10
See reviews for
146
89
9
13
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • Any
English first
  • All months
    (323)
  • Mar-May only
    (87)
  • Jun-Aug only
    (106)
  • Sep-Nov only
    (76)
  • Dec-Feb only
    (54)
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Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We stayed here for one night while visiting Mammoth Cave. It was close to the park (about ten minutes), and is a modern, newer hotel. Other hotels in the area looked pretty run down, so on the surface we were pleased with our choice. The room was nicely appointed; however it was not clean. There were crumbs on the chair,... More 

Was this review helpful? Yes 1
gmky088, Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to complete our online review. I'm very sorry about the hair and crumbs in your room. Please accept my sincere apology for any frustration this issue caused you and your family. You expect and deserve a completely clean hotel room every time you stay with us. Again I'm very sorry, thank you for staying... More 

Elizabethtown, Kentucky
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Nothing but problems from the start. Staff and management couldn't care less about their disabled guests. No attempt was made to help us or improve our stay. We will NEVER use this hotel chain again!!

Was this review helpful? Yes
gmky088, Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to complete our online review. I'm very sorry the whirlpool was torn up for a couple of hours during you stay, maintenance got that fixed as quickly as they could. Thank you for staying with us, have a wonderful day. Kind Regards, Francis F. Hayes Assistant General Manager More 

Nashville, Tennessee
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed for business and the hotel was very nice and clean. The staff was courteous. There was a snow storm and most staff had been there for days but never complained. I liked the shower set up though the bathrooms were quite cold. I know my kids would have enjoyed the indoor pool if they had been there.

Was this review helpful? Yes
gmky088, Manager at Sleep Inn & Suites, responded to this review

Thank you very much for such an awesome review. We have a wonderful staff here, everyone works together to keep our hotel in apple pie order. It would be a pleasure to have you and your family come stay with us, maybe a short vacation to see Mammoth Cave National Park. It really is worth it to come see. Thank... More 

Arizona
Contributor
13 reviews 13 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We were delighted with this Sleep Inn. Mel at the front desk was great (we had an interesting conversation about the English classics). The rooms were clean, new and beyond my expectation. It was easy to locate and easy to get to the caves from the Inn. WiFi was very good.

Was this review helpful? Yes 1
gmky088, Manager at Sleep Inn & Suites, responded to this review

Thank you very much for such a great review. We are very pleased you enjoyed your stay with us during your recent trip to Mammoth Cave National Park. Let me join Melinda in thanking you for your kind words about her, she is a treasure to have working for us. Thank you for staying with us, hope to see you... More 

Senior Contributor
46 reviews 46 reviews
36 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great little hotel we stayed at for one night on way to soccer tournament in Memphis, Tn. Very clean and modern, front desk staff were great. Rooms were spacious. We stayed here to do a cave tour at Mamouth Cave. Perfect place to stay for that. Would stay here again!! Also breakfast was great as well!

Was this review helpful? Yes 2
gmky088, Manager at Sleep Inn & Suites, responded to this review

Thank you very much for such an awesome review. We are very happy you enjoyed your stay with us during your recent trip to Mammoth Cave National Park. Also we are very pleased you enjoyed our hot breakfast with biscuits, gravy, sausage, and eggs. It was a pleasure to have you stay with us, hope to see you again. Sincerely,... More 

Senior Contributor
23 reviews 23 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The sleep inn must be the newest hotel in cave city. The rooms were clean and the bed was comfortable. The breakfast left something to be desired but the price of the rooms made up for anything that seemed lacking. We did have a somewhat noisy room as it was located next to the elevator and over the entryway downstairs... More 

Was this review helpful? Yes 1
gmky088, Manager at Sleep Inn & Suites, responded to this review

Thank you very much for the review. We are very happy that you enjoyed your stay with us during your recent trip to Cave City. Thank you for staying with us, hope to see you again. Sincerely, Francis F. Hayes Assistant General Manager More 

Lexington, Kentucky
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Overall this is a nice hotel and reasonably priced. The overall condition of the hotel was excellent and the rooms were up to date and modern in appearance. The only issues I had was a dirty sheet in my room, the bathroom was extremely cold when you shut the door, and the water pressure in the low flow shower head... More 

Was this review helpful? Yes 1
gmky088, Manager at Sleep Inn & Suites, responded to this review

Thank you very much for the review. I'm very sorry about the sheet in your room, please give me a call (270)773-2030, I would like to talk further with you about the issues you had. It was a pleasure to have you stay with us, hope to see you again. Sincerely, Francis F. Hayes Assistant General Manager More 

Ferndale, Michigan
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Very disappointed with customer service. New hotel with nice rooms, we reserved 2 rooms for 3 nights so we could visit Mammouth Cave National Park. When the park rangers advised us that Kentucky is not equipped to handle more than a couple inches of snow at a time, and to leave Kentucky due to the closure of Mammouth Cave National... More 

Was this review helpful? Yes 3
gmky088, Manager at Sleep Inn & Suites, responded to this review

Thank you for taking the time to complete our online review. I'm very sorry you had problems during your stay, please give me a call so we can discuss this matter further. (270)773-2030 Sincerely, Francis F. Hayes Assistant General Manager More 

Chicago, NW burbs
Top Contributor
84 reviews 84 reviews
30 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed February 16, 2015

VERY helpful and friendly staff Reasonable prices EXCELLENT room - clean, orderly, and a great night sleep GREAT breakfast - lots of choices But the pool - the thing is like 20 x 8 feet - I've been in bigger hot tubs.

Was this review helpful? Yes 2
gmky088, Manager at Sleep Inn & Suites, responded to this review

Thank you very much for taking the time to complete our online review. It was a pleasure to have you stay with us, hope to see you again. Sincerely, Francis F. Hayes Assistant General Manager More 

Akron, Ohio
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 31, 2015

Up until my recent stay at this Sleep Inn, I wouldn't have given it a second consideration in my search for a hotel near Cave City. Most Sleep Inns are, well, sub-par. The fact that this one came in at #1 for Cave City, well, I read the recent reviews and decided it was worth a one-night stay. What a... More 

Was this review helpful? Yes 2
gmky088, Manager at Sleep Inn & Suites, responded to this review

Thank you very much for all your wonderful comments. We are very happy to hear you enjoyed your stay with us in your nice clean room and that you enjoyed our hot breakfast. It certainly was a pleasure to have you stay with us, come back and see us soon. Sincerely, Francis F. Hayes Assistant General Manager More 

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