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Holiday Inn Express Carrollton

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147 Hospitality Way, Carrollton, KY 41008
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1 room 1 adult
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Holiday Inn Express Carrollton
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61 Reviews from our TripAdvisor Community

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Evart, Michigan
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Best of the lot in Carrollton, KY. My cousin stayed at the Hampton Inn and we visited them. Very disappointed. Our hotel was great. Beds were comfortable, great pillows. Clean environment. Would stay there again for sure. Staff was terrific.

Helpful?
Thank CindyLouWho1953
Garland, Texas
Level Contributor
423 reviews
187 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed 2 weeks ago

WOW!! Good Rate!! Fair not out of line!! Also staff there very professional !! Flat Screen T.V.'s Internet was okay a little slow! They have cookies! A good Breakfast too! Overall very impressed especially the Rate being Fair!

Helpful?
Thank Jimmy H
Lisa B, General Manager at Holiday Inn Express Carrollton, responded to this review

Dear Jimmy H, Thank you so much for taking the time to post a review on our hotel. I am very happy that you enjoyed your stay here with us. We try very hard to provide a great hotel guests love. We look forward to your next visit with us. Please have a great day and be safe in your... More 

West Monroe, Louisiana
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 18, 2015 via mobile

The place was great! I'm always looking and comparing it to others I've stayed. It's a little older and dated than others but it's inviting snd comfortable. The service was great and polite. The room was nice and clean. I'd def recommend to someone. I'm an IHG member and it's good one to stay at.

Helpful?
Thank Duncanj34
Lisa B, General Manager at Holiday Inn Express Carrollton, responded to this review

Dear Duncanj32, Thank you for taking the time to post a review on our hotel. I am very pleased that you found our hotel to be inviting and comfortable. I appreciate the recommendations and we look forward to your next visit with us. Please have a great day! Sincerely; Lisa Buckler General Manager More 

Dallas, Texas
Level Contributor
103 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed November 16, 2015

The staff was friendly and the rooms are what you would expect from a holiday inn. Nice breakfast, cookies at the front desk, lots of perks. But don't bank on the free wifi though, it barely crawled when it worked at all.

Helpful?
Thank HijoDelSol
Lisa B, General Manager at Holiday Inn Express Carrollton, responded to this review

Dear HijoDelSol, Thank you for taking the time to post a review on our hotel. I am very pleased that you enjoyed your stay with us. I do apologize for the issues you had with the WiFi, I assure you we are working on that issue. We do hope you will stay with us in the future. Please be safe... More 

Carleton, Michigan
2 reviews
3 of 5 stars Reviewed October 24, 2015

I have come to Carrollton on a work related trip and will be spending nearly a month in this hotel. I've been here now for two weeks and this is what I have to say about it. It's clean and well maintained. The staff is friendly and helpful. The pool is COLD, which is probably why I've only seen 2... More 

Helpful?
Thank DBWright1969
IHGCare, Guest Relations Manager at Holiday Inn Express Carrollton, responded to this review

Dear DBWright1969, Thank you for writing a review about your recent stay with us. I am delighted to hear your positive feedback about the amazing staff and level of cleanliness. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It seems that... More 

Crestview, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 13, 2015

When we first walked into our room, it had a very damp musty smell to it. We turned up the air a little and the smell went away, but when we laid in the bed, my wife and I both felt a little dampness in the sheets and blankets. After the first day, that seemed to go away or we... More 

Helpful?
Thank jmwhip_24
Lisa B, General Manager at Holiday Inn Express Carrollton, responded to this review

Dear jmwhip_24, Thank you for taking the time to post a review on our hotel. Please allow me to apologize for the issues you found while staying here with us. We strive to provide exceptional guest satisfaction and I see we fell short with this on your stay with us. Thank you for bringing these issues to my attention however... More 

HSV
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed October 6, 2015

Stayed for a weekend. Within the first 15 minutes of being there I noticed the 1st floor ice machine was inoperable, a side-entry door was inoperable (had to walk around to the main lobby to get in), and we were stationed on the 3rd floor - the designated smoking floor. They also have non-smoking rooms on the 3rd floor. Unsurprisingly,... More 

Helpful?
Thank Jeremy B
Lisa B, General Manager at Holiday Inn Express Carrollton, responded to this review

Dear Jeremy B, Thank you for taking the time to post a review on our hotel. I do apologize for the issues you had while staying with us. The ice machines have since been fixed and we are in the process of fixing the entrance door. I also apologize for the 3rd floor smell. I know it can be pretty... More 

Colorado
Level Contributor
59 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed September 24, 2015

Of the numerous HI Express hotels, and similar hotels in other chains, that I’ve stayed at over the years, I’d rate this one as about average, at best. The only things that stood out as negatives were (1) somewhat slow and unreliable internet connection, coffee maker located at nearly floor level on bottom of nightstand shelf, and a rather noisy... More 

Helpful?
Thank Roadman58
Lisa B, General Manager at Holiday Inn Express Carrollton, responded to this review

Dear Roadman58, Thank you for taking the time to post a review on our hotel. I want to apologize for the issues you found with the internet connection and the noisy bathroom fan. I am also sorry that you only found us to be average. We strive to be exceptional and I apologize that we fail to provide exceptional service... More 

Markham, Canada
Level Contributor
63 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed September 23, 2015 via mobile

We needed a quick stopover in Kentucky and stayed at this hotel right off the highway Carrollton on our way to Akron OH. Hotel entrance was hidden off the main road with the road sign barely visible and because we were travelling at night it was difficult finding the entrance. Other than that we had a great night sleep, staff... More 

Helpful?
Thank Veets63
Lisa B, General Manager at Holiday Inn Express Carrollton, responded to this review

Dear Veets 63, Thank you for taking the time to post a review on our hotel here in Carrollton, Ky. I do apologize for the hidden entrance and hard to locate, however I am very pleased that you enjoyed your stay. We look forward to your next visit with us. Please be careful in your travels. Sincerely; Lisa Buckler General... More 

San Antonio, Texas
Level Contributor
6 reviews
5 hotel reviews
5 of 5 stars Reviewed September 8, 2015

Handicap accessible room was rented. Exceeded expectations for spaciousness. Bathroom was very accessible and user friendly. Not something we've found in some rooms we have rented. Staff was very friendly and helpful during our stay.

Helpful?
Thank F2043BYjoeb
Lisa B, General Manager at Holiday Inn Express Carrollton, responded to this review

Dear Weekend In Carrollton, Thank you for taking the time to post your wonderful review on our hotel. I am very pleased that you found the room big and spacious and the bathroom very accessible. I will let my staff know of your fabulous words. Please stay with us again soon. Sincerely; Lisa Buckler General Manager More 

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