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All 7 Carrollton hotels

Holiday Inn Express Carrollton

2.5 of 5 Hotel   |   147 Hospitality Way, Carrollton, KY 41008
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Ranked #3 of 7 Hotels in Carrollton
A recent review
3 of 5 stars reviewed 2 days ago
Josh J Binghamton, New York
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45 reviews from our community

Traveler rating
    21
    15
    7
    2
    0
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15
8
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11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Binghamton, New York
Senior Reviewer
6 reviews 6 reviews
3 of 5 stars Reviewed 2 days ago NEW

After driving for over 12 hours on a long trip this was the first hotel I found in Kentucky. The bathtub has a slant to it that is somewhat unsafe and a pain but it isn't a huge deal. The front desk associate gave me a reduced rate even though I wasn't a AAA member. She also helped me fix... More

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2 reviews
4 of 5 stars Reviewed August 6, 2014 via mobile

Clean room and good breakfast with a variety of different selections. Stayed with wife and children. Only minor problems, Pool was a little chilly and HBO did not work. Will stay again. I ate lots of food and have to write 200 characters. .

Was this review helpful? Yes
Lisa B, General Manager at Holiday Inn Express Carrollton, responded to this review

Dear Brian H, Thank you for taking the time to post a review on our hotel. I am pleased that you enjoyed your stay. I do apologize about the pool being a little chilly. I will have maintenance check into that for you and see if the temperature needs to be adjusted. Please come see us again real soon, and... More

Ankeny, IA
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 4, 2014

Stayed here 2 Saturdays in a row in June to break up the drive to/from the Smoky Mountains. Most of the experiences were positive. Breakfast was good and included bacon, which is always nice. Rooms were both quiet. Staff was friendly, but usually when we needed something we had to wait for the front desk staff to finish their smoke,... More

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Lisa B, General Manager at Holiday Inn Express Carrollton, responded to this review

Dear dlh85royals, Thank you for taking the time to post a review on our hotel. I am so happy that both your experiences were positive. I am excited that you found breakfast good and rooms quiet. I do apologize for the employee smoking out front. I am in the process of changing some rules around and that is one of... More

Berkley, Michigan
Contributor
16 reviews 16 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 4, 2014 via mobile

While traveling to Florida, we spent the night here. Friendly desk clerk, incredibly comfortable king bed, decent-sized bathroom, and a better-than-expected breakfast buffet. If ever going through again, we'd pick this HI over any other hotels in Carrollton.

Was this review helpful? Yes
Lisa B, General Manager at Holiday Inn Express Carrollton, responded to this review

Dear G A, Thank you for taking the time to write a review on our hotel, I am very pleased that you found the front desk clerk friendly and beds comfortable, That our bathroom was a good size and our breakfast was good for you. We hope you will come see us again soon. Sincerely; Lisa Buckler General Manager More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 3, 2014 via mobile

Upon arrival, entranced was clean and smelled fresh. Lemonade was available at front area. Staff was friendly. We were able to check in prior to normal check-in. Cleaning staff was friendly and actually help pack items into room. Extra towels were brought to us without asking. I spend one weekend a year in carrolton and this was my first at... More

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Lisa B, General Manager at Holiday Inn Express Carrollton, responded to this review

Dear lpg1003, Thank you for taking the time to post a review on our hotel. I was very excited to read that you found the front entrance to be clean and smelled good. I also happy that the front desk clerk was friendly and you were able to check in early. What excites me the most is that my housekeeping... More

Georgia
Contributor
19 reviews 19 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed July 2, 2014

I am a Priority Club member, and used reward points to book this room. (I'm a big Holiday Inn Express fan, and try to stay at one whenever I travel for business or pleasure.) As a result of the room being a "free" room for the hotel, I think I was purposely booked into a noisy room -- next to... More

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Lisa B, General Manager at Holiday Inn Express Carrollton, responded to this review

Dear Little_Rodina, Thank you for taking the time to post a review on our hotel here in Carrollton, Ky. I want to apologize to you for the experience you had at my hotel during your recent stay. I know how hard it can be to sleep when there is a lot of noise. I have gone into the Mechanical room... More

The Villages, Florida
Top Contributor
194 reviews 194 reviews
88 hotel reviews
89 helpful votes 89 helpful votes
2 of 5 stars Reviewed June 24, 2014

Stayed 6/22. Bottom line: Room fine, but desk clerk had an attitude and TV not working during USA-Portugal World Cup game which made it a bad experience for us. We planned our travels to be in the hotel prior to the start of the World Cup games. Check in was with a desk clerk who was unprofessional in our view.... More

Was this review helpful? Yes 1
Lisa S, General Manager at Holiday Inn Express Carrollton, responded to this review

Dear Jerry C, Thank you for taking the time to post a review on our Hotel here in Carrollton, Ky. I want to apologize to you for the experience you had while staying here with us. I understand how upsetting it can be when you are looking forward to watching something on TV and the TV does not work properly.... More

Chicago, Illinois
Senior Contributor
37 reviews 37 reviews
24 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed May 13, 2014

This Holiday Inn was recently rennovated and has a nice lobby, pool, and nice design to the rooms. The front desk staff are very pleasant, kind, and helpful. It was nice that they offer a free breakfast, which does include a variety of items-not just cereal and fruit. The pool is relaxing and the gym is small, but nice to... More

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Lisa S, General Manager at Holiday Inn Express Carrollton, responded to this review

Dear Priscilla2284, Thank you for taking the time to post a review on our hotel. I am very pleased that you enjoyed your stay with us. I do apologize for the comfort of the pillows, or I should say lack of. I assure you we are in the process of getting new pillows. I do hope you will give us... More

Seneca, Pennsylvania, United States
Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 30, 2014

We stayed here for the truck show and the people couldn't have been any nicer. Breakfast was great everyday they have something different. When we got there at 4:30 our room wasn't ready but had it ready in 10 min. And the rooms are very clean. We would stay here again. The employees were very helpful with all our needs.

Was this review helpful? Yes
Deborah A, Manager at Holiday Inn Express Carrollton, responded to this review

Dear Lori M, I would like to thank you for taking time to write a review on our hotel. I am glad that my staff was able to make your stay a wonderful experience. I will pass on the nice words to my staff. I am glad that you enjoyed our breakfast bar. We are sorry that you had to... More

Smackover, AR
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 28, 2014

Small town but awesome hotel!! My room was clean, breakfast was good and the staff was super nice. Bed was comfortable. Plenty of in room coffee. Loved the candy bars and cookies at check-in. I felt safe and had no issues while in town. Mostly fast foods eateries.

Was this review helpful? Yes
Deborah A, Manager at Holiday Inn Express Carrollton, responded to this review

Dear LATraveler589, Thank you for taking the time to post a review. I am glad that you had a wonderful stay at our hotel. We are indeed a small town with a lot of fast food places within walking distance to eat. We, however, have several family owned businesses in the area that we would have loved to have you... More

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Additional Information about Holiday Inn Express Carrollton

Address: 147 Hospitality Way, Carrollton, KY 41008
Phone Number:
Location: United States > Kentucky > Carrollton
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Carrollton 2.5*
Number of rooms: 83
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