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BEST WESTERN Campbellsville Inn

Certificate of Excellence
2.5 of 5
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1400 East Broadway, Campbellsville, KY 42718
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BEST WESTERN Campbellsville Inn
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Ranked #2 of 5 Hotels in Campbellsville
Certificate of Excellence
A recent review
5 of 5 stars reviewed 3 days ago
Jennifer M Lakeville, United States
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122 Reviews from our TripAdvisor Community

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59
12
5
34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Lakeville, United States
5 of 5 stars Reviewed 3 days ago NEW

I was disappointed to find out the under staffing situation, especially the front desk also being responsible for the entire breakfast! Paige did a great job and yet the food would have been warmer if someone was assigned specifically to that task.

Review collected in partnership with Best Western

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charlestown, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

very good except for whirlpool, that was going to be the highlight of our trip, but it was out of order. We were all excited about going swimming but the water was ice cold and there were bugs floating in the pool. Except for that it was great. We got clean towels when needed, and while we were at our... More 

Review collected in partnership with Best Western

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Cheektowaga
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This was a trip I took for an Uncle's funeral in the area. The room was okay, but breakfast was a little bit lacking. The one night use was worth the money. I do not think I will be visiting the area again soon, but may consider this hotel if I do.

Review collected in partnership with Best Western

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Pavan P, General Manager at BEST WESTERN Campbellsville Inn, responded to this review

Thank you for choosing to stay with us during your recent visit to Campbellsville. I am glad that the accommodations were to your liking. I apologize that the breakfast seemed a bit lacking for you, but we are always trying to make improvements for our guests. Please consider joining us again the next time that you are in town. We... More 

Louisville, Kentucky
2 reviews
4 of 5 stars Reviewed 3 weeks ago

The staff should have told me as I checked in that the hot tub was broken. I can't wait until they get the elevator installed. That will make getting upstairs with luggage easier. I always stay here and this is the only time I have had any issues.

Review collected in partnership with Best Western

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Pavan P, General Manager at BEST WESTERN Campbellsville Inn, responded to this review

I would like to apologize for the recent issues you experienced with us during your recent stay. The Hot Tub is currently having some repairs done to it and we should have them completed soon. If you happen to join us again, and you need any assistance with luggage, please let us know at the front desk and we will... More 

munster, IN
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 25, 2015

Considering that Campbellsville is a college town, it is surprising that only two quality hotels are available for travelers. This offering is a good value with clean, comfortable rooms, an outdoor pool and a good breakfast. They are in the process of remodeling to provide an elevator (essential and a real concern for handicapped now) and a remodeled fitness area.... More 

Review collected in partnership with Best Western

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Pavan P, General Manager at BEST WESTERN Campbellsville Inn, responded to this review

Thank you for staying with us on your recent visit to Campbellsville. Our staff like to make sure that we can make our guests feel right at home. In case you may need handicapped rooms, we do offer those on the first floor based on the availability for them. If you do ever need anything in the future, please do... More 

Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed June 17, 2015

Arrived on 6/15. The hot tub was broken, Tabitha at the front desk was smoking a cigarette inside as she was cleaning up the popcorn counter. That was after her and her partner got into a domestic dispute with him hitting her inside the hotel. And they were screaming inside the hotel and screaming vulgar words at eachother as another... More 

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Pavan P, General Manager at BEST WESTERN Campbellsville Inn, responded to this review

I am so sorry that you experienced problems during your recent visit with us. We have a very safe hotel and the officers were here due to an unrelated incident with the hotel. It is good to hear that the bottoms of your swim suit was found. After looking at the door lock information, it appears the only people in... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 9, 2015 via mobile

The room was clean, staff was friendly, breakfast was decent but a little cramped. The pool was clean however the area around the pool needed swept up, there was remnants of food from other guests and it was still there the next morning. Fitness center was small but nice.

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Pavan P, General Manager at BEST WESTERN Campbellsville Inn, responded to this review

I am glad that you enjoyed the rooms that we offer for you here. Our housekeepers strive to make our rooms clean for our guess. I would like to apologize for the issue experienced around the pool area. We always do our best to maintain a clean property, and this issue has been addressed. If you are in the area... More 

Phoenix
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed June 4, 2015

We booked about 9 rooms at this hotel for a wedding. The Manager Pavan Patel was very helpful and discounted the rooms for us and offered his help with anything. We (as Bride's parents) stayed in the one Suite and it was huge. We could have all gathered there but it didn't quite have enough seating for 20 people but... More 

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Pavan P, General Manager at BEST WESTERN Campbellsville Inn, responded to this review

I am glad that you were able to have a great time with your family and friends here with us, and that our King suite was a great fit for your needs. We like to make sure we take care of our wedding families and provide the best possible rate we can for you. Please do not hesitate to reach... More 

Fort Myers
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 2, 2015

I always stay at this hotel. Approx. 3-4 times per year. Was disappointed that children were allowed to be so noisy especially after 10 PM. Also, was disappointed they no longer had a fitness room and the pool area was occupied by children and guest with alcohol.

Review collected in partnership with Best Western

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Pavan P, General Manager at BEST WESTERN Campbellsville Inn, responded to this review

I am so sorry that you experienced problems with noisy guest during your recent visit with us. Your experience is not typical of our hotel and services, however, we do appreciate your feedback so we can address the items mentioned and make improvements. Any time you visit with us, please let us know of any problems and we will address... More 

Louisville, Kentucky
1 review
4 of 5 stars Reviewed May 24, 2015

good price and they offer smoking rooms so all in all good stay comfortable beds clean and close to family and friends!!i would tell anyone thst for the money its a gret deal and they try and help u anyway they can.

Review collected in partnership with Best Western

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Pavan P, General Manager at BEST WESTERN Campbellsville Inn, responded to this review

I am glad that you were able to enjoy your stay with us during your trip here to our town. Our housekeepers and staff strive to provide clean rooms and great service for you. If you are ever in the area again, please reach out to us and we shall do our best for you. More 

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