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All 4 Brooks hotels

Baymont Inn & Suites Louisville South I 65

2.5 of 5 Hotel   |   149 Willabrook Drive, Brooks, KY 40109
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Ranked #2 of 4 Hotels in Brooks
A recent review
5 of 5 stars reviewed 2 days ago
bW2565RF Troy, Alabama
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165 reviews from our community

Traveler rating
    40
    40
    36
    31
    18
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63
40
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32
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Sherwood, Ohio
1 review
2 of 5 stars Reviewed 1 week ago

the hot tub was no longer there and it was on the website. The pool was closed, and I asked when was it to be fixed. Tomorrow. 4 days never fixed. So when we checked out I asked for a credit for next year. We have been staying at this hotel every year for probably 10 years. No credit, I... More

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Chesapeake, Virginia
1 review
3 of 5 stars Reviewed 1 week ago

Overpowering smell of cigarette smoke in hallway. The Pool was closed for our entire visit for repairs.

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Childersburg, Alabama
1 review
3 of 5 stars Reviewed 4 weeks ago

Accommodations were adequate, but could have been better. Maid service was terrible. Check out is not until 11:00, yet the maid continually harassed us to leave.

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FOM_BI_Brooks, Front Office Manager at Baymont Inn & Suites Louisville South I 65, responded to this review

Thank you for being our guest at Baymont Inn & Suites, and for taking the time to leave a review. I'm glad you found accommodations to be adequate, however I want to apologize for the shortcomings you experienced here. I will speak with both the General Manager and the housekeepers regarding this matter to ensure this mistake does not repeat... More

Broken Arrow
1 review
1 of 5 stars Reviewed 4 weeks ago

Shady characters roaming the halls all night, propping exterior doors open. Black mold can be seen where wallpaper is peeling in bathroom of some rooms. Front desk will take your money for a room reservation, then give the room to someone else...etc. The health department needs to shut this place down until black mold is cleaned up. This place is... More

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FOM_BI_Brooks, Front Office Manager at Baymont Inn & Suites Louisville South I 65, responded to this review

I am sorry to hear you were disappointed with your experience at this property and would like to apologize for any shortcomings you experienced. There seems to have been a misunderstanding, as your reservation for a Non-Smoking Double was indeed honored. What could not be honored, unfortunately, was your special request for a specific room number. I am sorry if... More

Central Fl
1 review
1 of 5 stars Reviewed October 15, 2014

Was assured at check-in that room would be quiet and "not near an elevator or ice machine." In fact, the headboard was against the wall of the entry hall and stairwell, and the ice machine was right across the hall. When I informed front desk manager (and later, the GM who called) all I was offered was excuses. Then was... More

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East Lansing
1 review
4 of 5 stars Reviewed October 14, 2014

Hotel was nice and clean. No elevator so had to lug everything up stairs. Internet did not work and we had a fire alarm go off around 12:30am. Hotel staff very friendly and helpful especially during the fire alarm.

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Alvaton, Ky
1 review
3 of 5 stars Reviewed October 13, 2014

This property is clean, the staff is very nice, coffee is usually hot HOWEVER, my visits are mostly business and internet connections are crucial and during this stay I could not connect at all. Reported it to desk, wasn't anything they could do. Will try one more stay but that's it if not able to connect. Another thing re the... More

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Additional Information about Baymont Inn & Suites Louisville South I 65

Address: 149 Willabrook Drive, Brooks, KY 40109
Phone Number:
Location: United States > Kentucky > Brooks
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn & Suites Louisville South I 65 2.5*
Number of rooms: 66
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Also Known As:
Baymont Inn & Suites Louisville South i 65 Hotel Brooks
Baymont Inn And Suites Louisville South i 65

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