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All 4 Brooks hotels

Baymont Inn & Suites Louisville South I 65

2.5 of 5 Hotel   |   149 Willabrook Drive, Brooks, KY 40109
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Ranked #2 of 4 Hotels in Brooks
A recent review
5 of 5 stars Reviewed December 27, 2014
terryp353 Versailles, Kentucky
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167 reviews from our community

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    37
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Ottawa, Canada
Top Contributor
58 reviews 58 reviews
27 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The hotel is under renovation and I had a reno'd room at a $50 coupon rate which was about $20 less than the online price. But there are so many things wrong: entry cluttered with construction materials and stairs dirty, no baseboards yet in the room, left-over construction spills (the ceiling fixture, caulking around tub, etc), the filthy TV remote... More 

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Toledo, Ohio
1 review
3 of 5 stars Reviewed December 2, 2014

Hotel is in the beginning stages of a remodel, so the lobby area was torn up and no breakfast was offered because the breakfast room was also torn up. The room we were first given had not been cleaned or made up by check-in time. Another room was available so we were given that. This was acceptable and overall we... More 

Review collected in partnership with Baymont Inn & Suites

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Sherwood, Ohio
1 review
2 of 5 stars Reviewed November 20, 2014

the hot tub was no longer there and it was on the website. The pool was closed, and I asked when was it to be fixed. Tomorrow. 4 days never fixed. So when we checked out I asked for a credit for next year. We have been staying at this hotel every year for probably 10 years. No credit, I... More 

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Chesapeake, Virginia
1 review
3 of 5 stars Reviewed November 18, 2014

Overpowering smell of cigarette smoke in hallway. The Pool was closed for our entire visit for repairs.

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Childersburg, Alabama
1 review
3 of 5 stars Reviewed October 27, 2014

Accommodations were adequate, but could have been better. Maid service was terrible. Check out is not until 11:00, yet the maid continually harassed us to leave.

Review collected in partnership with Baymont Inn & Suites

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FOM_BI_Brooks, Front Office Manager at Baymont Inn & Suites Louisville South I 65, responded to this review

Thank you for being our guest at Baymont Inn & Suites, and for taking the time to leave a review. I'm glad you found accommodations to be adequate, however I want to apologize for the shortcomings you experienced here. I will speak with both the General Manager and the housekeepers regarding this matter to ensure this mistake does not repeat... More 

Broken Arrow
1 review
1 of 5 stars Reviewed October 26, 2014

Shady characters roaming the halls all night, propping exterior doors open. Black mold can be seen where wallpaper is peeling in bathroom of some rooms. Front desk will take your money for a room reservation, then give the room to someone else...etc. The health department needs to shut this place down until black mold is cleaned up. This place is... More 

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FOM_BI_Brooks, Front Office Manager at Baymont Inn & Suites Louisville South I 65, responded to this review

I am sorry to hear you were disappointed with your experience at this property and would like to apologize for any shortcomings you experienced. There seems to have been a misunderstanding, as your reservation for a Non-Smoking Double was indeed honored. What could not be honored, unfortunately, was your special request for a specific room number. I am sorry if... More 

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Additional Information about Baymont Inn & Suites Louisville South I 65

Address: 149 Willabrook Drive, Brooks, KY 40109
Phone Number:
Location: United States > Kentucky > Brooks
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Baymont Inn & Suites Louisville South I 65 2.5*
Number of rooms: 66
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Also Known As:
Baymont Inn & Suites Louisville South i 65 Hotel Brooks
Baymont Inn And Suites Louisville South i 65

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