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Holiday Inn University Plaza - Bowling Green

3.0 of 5 1021 Wilkinson Trace, Bowling Green, KY 42103
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Holiday Inn University Plaza - Bowling Green
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Holiday Inn University Plaza - Bowling Green
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165 reviews from our community

Traveler rating
    44
    57
    40
    14
    10
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53
23
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47
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hendersonville, Tennessee
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I walked in and felt the casual elegant ambience. True, there was some renovation, but what was most important was the care and service. My husband and I arrived at night after a 10 hour drive from the Shenandoah Valley of VA through sun, mostly rain and windy conditions crossing WVA mts. I was more than road weary. My husband,... More 

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BOWLGHIGM, General Manager at Holiday Inn University Plaza - Bowling Green, responded to this review

Jane M, Thank you for taking time to share your experience! We are pleased you enjoyed your stay and that the team responded quickly and efficiently to your needs. We deeply appreciate your kind feedback as it validates the efforts that our team makes on a daily basis to take care of our guests. I will be sure to share... More 

Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Nice place, but it is under renovation, so be prepared to see open doors with construction stuff inside. While we were there it was quiet. Basically, It's what you would expect from a Holiday in. The Staff were friendly and in service.

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BOWLGHIGM, General Manager at Holiday Inn University Plaza - Bowling Green, responded to this review

edward c - Thank you for taking time to share your experience and write a review. We appreciate the feedback on the staff and services. Our renovation is almost complete and we are extremely proud of the new look. Thank you for choosing Holiday Inn as your lodging of choice and we look forward to serving you the next time... More 

Jackson, Tennessee
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 6, 2014

We were coming home from Ohio on our way to Tennessee and needed to stop for the night. Most hotels were booked and felt lucky to get a room here. They were renovating, which was not a problem, but the hotel was way overpriced in comparison to where we had stayed the night before. The room smelled clean and beds... More 

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BOWLGHIGM, General Manager at Holiday Inn University Plaza - Bowling Green, responded to this review

B.C. - Thank you for sharing your experience. We appreciate you taking time to write your review. We just recently, as part of our renovation, refinished the bathtub bottoms and no longer use those mats. We are glad you found your guest room clean and comfortable. I apologize for any inconvenience the additional approval may have caused you. The extra... More 

Columbus, Ohio
Contributor
14 reviews 14 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 29, 2014

Very friendly staff and lovely lobby with waterfalls. Bedroom large, comfortable and up to date, but bathroom quite shabby and missing a towel bar. I could not figure out why they thought it was okay to remove the towel bar and not replace it the same day. Heard hammering in adjoining room during the day. I really wish Holiday Inn... More 

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IHGCare, Guest Relations Manager at Holiday Inn University Plaza - Bowling Green, responded to this review

Dear Erin_F_13, Thank you for staying with us and leaving such a detailed review. I sincerely apologize for the dissatisfaction you had with some amenities in the bathroom particularly with the towel bar. Our main concern is for all our guests to experience an exceptional stay and I am truly sorry if we were not able to deliver this to... More 

Williamstown, Kentucky
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 28, 2014

Thanks for another wonderful visit to HI in Bowling Green! When we visited they were doing some upgrades to the inside court area, so anxious to see the final product on our next visit. I asked for a place to refrigerate some leftover food and they kindly offered a refrigerator and stove to be brought to my room. The front... More 

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Saint Charles, Missouri
Top Contributor
75 reviews 75 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed September 20, 2014

We loved this Holiday Inn until this visit. When we arrived, we found out that it is under construction. The pool is closed. There is enough noise to wake the dead and the dead in this hotel wake up early because jack hammering started at 9:15 this morning. They closed off the handicapped entrance and I park in handicapped but... More 

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BOWLGHIGM, General Manager at Holiday Inn University Plaza - Bowling Green, responded to this review

Robi520 - Thank you for your review. We appreciate you taking time to share your experience and we apologize for any inconvenience you experienced due to the renovation of our property. Our team works very hard to provide an excellent experience for our guests. We understand how the renovation can create some inconveniences and we are once again very sorry... More 

Lexington, Kentucky
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 18, 2014

I have stayed at this hotel several times over the years. They are currently undergoing a renovation so there is some dust and inconvenience. The rooms are large and comfortable. My last visit was due to having my reservation cancelled by another hotel. I had worked all day, was tired, and not happy about having had my other reservation cancelled.... More 

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Chicago, Illinois
Contributor
14 reviews 14 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 15, 2014

Despite the chaos of renovation, this hotel delivers quality service and luxurious rooms. The rooms are quiet. This is an atrium hotel and the type that can be very noisy due to rooms facing the center court. We closed the door and were in our own cocoon of comfort. Our suite had a kitchen area, a very large bathroom and... More 

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Ashland City
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 2, 2014

This hotel is beautiful on the inside and it felt like a spa experience. Even in the midst of a re-model it was gorgeous. The water feature near the elevators is breathtaking! We felt like royalty staying in this hotel. The bed was nice although the sleeper sofa was not...terrible on the back and my kids complained about it. The... More 

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Cleveland, Tennessee
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 2, 2014

We stayed during the busiest time of the year for all Corvette owners. Every room was filled, but the lobby was kept clean and orderly. Crowds came and went throughout the evenings, but the room was pretty soundproof. The beds were oh-so-comfortable, and the soothing waterfall was a pleasant sound to greet us as we opened our door each morning.... More 

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Additional Information about Holiday Inn University Plaza - Bowling Green

Address: 1021 Wilkinson Trace, Bowling Green, KY 42103
Phone Number:
Location: United States > Kentucky > Bowling Green
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn University Plaza - Bowling Green 3*
Number of rooms: 218
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Also Known As:
Holiday Inn University Plaza - Bowling Green Hotel Bowling Green
Holiday Inn Bowling Green
Bowling Green Holiday Inn
Hotel Style:
#9 Business Hotel in Bowling Green

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