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Hilton Garden Inn Bowling Green

Certificate of Excellence
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1020 Wilkinson Trace, Bowling Green, KY 42104
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Hilton Garden Inn Bowling Green
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Hilton Garden Inn Bowling Green
Hilton Garden Inn Bowling Green
Hilton Garden Inn Bowling Green
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304 reviews from our community

Traveler rating
    177
    90
    24
    8
    5
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96
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86
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • German first
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English first
  • All months
    (304)
  • Mar-May only
    (75)
  • Jun-Aug only
    (93)
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    (51)
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Leawood, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

I stay at this hotel every time I visit Bowling Green. The staff is friendly, the hotel is very clean and amenities are nice. It's a great value and I would recommend to friends and co-workers. Love the cookies in the lobby!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
WendyK060710, General Manager at Hilton Garden Inn Bowling Green, responded to this review

Thank you for staying with is we look forward to your next stay. Sincerely, Wendy Kublin More 

Grayslake, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Hotel staff was excellent, room was clean and larger than what we usually see for a two-bed room. Everything was in working order in the room, good water temp + pressure in the shower. Even though we were across from the ice machine, we never heard it during the night. Pool and fitness center were a bit on the small... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
WendyK060710, General Manager at Hilton Garden Inn Bowling Green, responded to this review

Thank you for staying with us hope to see you in the future. Sincerely, Wendy Kublin More 

Elgin
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed at this hotel this past weekend. A large, roomy H.G.I. with all the ammenities one expects at an H.G.I. This property does an excellent job of representing the Hilton brand. Very nice lobby and on-site restaurant areas. The seating area for morning breakfast is plentiful and the breakfast was done nicely. This H.G.I. is close to everything it seems... More 

Was this review helpful? Yes
Duncan H, Director of Sales at Hilton Garden Inn Bowling Green, responded to this review

Thank you for the review. It sounds like you were able to check out the attractions and restaurants that were near to us. This always makes a stay more enjoyable. I am so happy that we met and exceeded your expectations. I look forward to you returning the hotel in the future. Safe travels. Duncan HInes More 

2 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

Great experience. Room was clean and well appointed. All amenities were as advertised. We will definitely stay here again. We were on our way to Florida & our room was better than the one we had in Florida.

Was this review helpful? Yes
Duncan H, Director of Sales at Hilton Garden Inn Bowling Green, responded to this review

Happy is a great feeling in our hotel world. I am so happy that we were able to bring happiness to your stay with us. (Next time bring us some of that Fl weather!) We are here for you anytime that you are passing through. Duncan Hines More 

Las Vegas, Nevada
Top Contributor
51 reviews 51 reviews
26 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

I made my reservation directly with the hotel. I remember it was a pleasant call. Afterward my res was entered into the Hilton system & I received the standard emails (confirmation & pre check in preferences). Check in was swift and pleasant. The public areas were well decorated with nice textiles & carpets, comfy couches and chairs and some individual... More 

Was this review helpful? Yes
Duncan H, Director of Sales at Hilton Garden Inn Bowling Green, responded to this review

Thank you for the thorough review of your experience with us. It is always wonderful to hear that we met and exceeded your expectations. Thank you for choosing our hotel for your stay and we look forward to you returning in the future. Duncan Hines More 

Senior Contributor
30 reviews 30 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We had a very nice overnight at this hotel. Very friendly staff, and clean rooms. No complaints. I would have put 5 stars except that they do not include a complimentary breakfast with the price. I think they are making a mistake in omitting that. Given the choice, I would stay where I can get a breakfast included in the... More 

Was this review helpful? Yes
Duncan H, Director of Sales at Hilton Garden Inn Bowling Green, responded to this review

Thank you for the stellar review. I hear what you are saying about the breakfast. We differentiate ourselves from other hotels in our competition by offering the full cooked to order breakfast. This is also another perk added in the Gold and Diamond levels of HHonors. Thank you for your patronage and I look forward to having you here again... More 

West Lafayette
Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

What does an uninvited guest, cockroach, sludge backed-up sink, and stained bathtub have in common? Two wonderfully satisfying Bowling Green Hilton Garden visits left us unprepared for this one. Greeted by an engaging, helpful desk clerk; suddenly I was standing adjacent to a hotel maintenance man following every word of our conversation. My husband left the desk to gather baggage.I... More 

Was this review helpful? Yes
Duncan H, Director of Sales at Hilton Garden Inn Bowling Green, responded to this review

First of all I would like to apologize for your stay not meeting your expectations. I don't want to give you any excuses. I will say that we take these reviews very seriously and that I am going to follow up on every bit of your issues with the appropriate team members. In moving forward I realize that I can... More 

STL, MO
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was great, overall. From the time you walk into the lobby, it's apparent it's well taken care of. The lobby is decorated nicely and functional and the hallways to the rooms smell fresh and clean. Every employee I encountered was exceptionally nice and very friendly. The adjustable softness/firmness beds were a bonus, and the feather pillows were delightful.... More 

Was this review helpful? Yes
Duncan H, Director of Sales at Hilton Garden Inn Bowling Green, responded to this review

Thank you for the kind remarks about the hotel. We definitely want to make that impression on everyone of our guests. I will pass on to our housekeeping department your nice remarks. Concerning the room noise. Yes that is one of those things that we have to combat with those rooms. When you stay with us again please let us... More 

Effingham, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel was great. The bed was comfortable, room was quiet and clean. The grandkids really enjoyed the pool but if you want a crib, make sure you check in early as we weren't aware they are first come/first serve and we were too late to get one even though we had already requested one in advance. Staff was very... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Duncan H, Director of Sales at Hilton Garden Inn Bowling Green, responded to this review

I am so glad that you and the grandkids enjoyed our hotel. Thank you for choosing us for your stay. I hope that it was not too big of an inconvenience without the crib. Please come back anytime and enjoy the pool with the grandkids. Duncan More 

Barbourville, KY, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

A safe, well-lit location. Rooms were very clean. Helpful, friendly staff was very accommodating. Very quiet. Great location near shopping, restaurants, WKU campus. A bit pricey but strong value. Stayed for five nights and had no issues or problems of any kind.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
WendyK060710, General Manager at Hilton Garden Inn Bowling Green, responded to this review

Thank you for staying with us hope to see you again soon. Sincerely, Wendy Kublin More 

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