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Hilton Garden Inn Bowling Green

3.0 of 5 1020 Wilkinson Trace, Bowling Green, KY 42104
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Certificate of Excellence 2014
Hilton Garden Inn Bowling Green
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Hilton Garden Inn Bowling Green
Hilton Garden Inn Bowling Green
Hilton Garden Inn Bowling Green
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268 reviews from our community

Traveler rating
    152
    80
    24
    8
    4
See reviews for
85
63
20
73
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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shippensburg, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I enjoyed my stay. In general, I travel for work and always look for a Hilton property. This is one of my favorites. Rooms were clean, hotel staff was helpful. It is a higher priced hotel of the chains but well worth the comfort and ease of mind in reference to cleanliness.

Review collected in partnership with Hilton Garden Inn

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Eugene, Oregon
Top Contributor
108 reviews 108 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I was amazed at the room rate for our visit to Bowling Green ! the room was clean, quiet and nice. Would stay here again ! Bowling Green has the Corvette Factory and Museum, the Kentucky Museum and near Mammoth Caves . . .

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Duncan H, Director of Sales at Hilton Garden Inn Bowling Green, responded to this review

I am so happy that you really liked our property. I hope that you had time to go out and see some of our local attractions. More

Chattanooga, Tennessee
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

If you know Hilton Garden then you will not be disappointed. Great hotel with nice, clean rooms. The beds are always comfortable at the HG. The fitness center was well equipped (5 cardio machines, weights, multi machine & pool). Breakfast, unfortunately, is not included unless you are high up on the Hilton Honors point chain. If I had to find... More

Was this review helpful? Yes 1
Duncan H, Director of Sales at Hilton Garden Inn Bowling Green, responded to this review

Thank you for the very candid review. I will definitely see if we can do something about that flood light. Engineering can probably reposition it. Please stay with us again ion the future. Look forward to having you. More

Louisville, United States
1 review
5 of 5 stars Reviewed 1 week ago

The Hilton Garden Inn in Bowling Green is the best hotel in the area. The service and hotel is outstanding. We have never had a problem in over 8 years of staying here while our daughters were attending WKU.

Review collected in partnership with Hilton Garden Inn

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Duncan H, Director of Sales at Hilton Garden Inn Bowling Green, responded to this review

Wow. With great reviews like yours I have nothing to add. Thank you for your loyalty to our property. Duncan More

Cold Spring, KY, United States
1 review
3 of 5 stars Reviewed 1 week ago

The facilities were clean and easily found. The staff really wanted to help but were limited in their experience or authority to do so. The mantra of 100% satisfaction is an impossible standard. I appreciate the idea but have yet to find it possible.

Review collected in partnership with Hilton Garden Inn

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Duncan H, Director of Sales at Hilton Garden Inn Bowling Green, responded to this review

Thank you for your response. We definitely strive to be meet a 100% satisfaction gaurantee. I do appreciate your candidness. Duncan More

Memphis
Contributor
13 reviews 13 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Staff is always courteous. Very good fresh breakfast. Spoiled by Keurig coffee makers in the rooms. We hope to stay at Hilton Garden Inns in the future. Made to order eggs and omelets are very good. We would highly recommend Hilton GardenInn.

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Duncan H, Director of Sales at Hilton Garden Inn Bowling Green, responded to this review

Thank you for letting us know that we meet and exceed your expectations. Reviews like yours help us to be proud of the product and services that we provide. Thank your for choosing HIlton and especially our hotel for your travel needs. I look forward to having you stay at our property again in the future. Duncan More

Bowling Green, United States
1 review
3 of 5 stars Reviewed 1 week ago

Room was certainly clean, staff were efficient and friendly. Was awakened several times during the night by the heating system kicking on. It was VERY noisy. Problem with in-room coffee maker, but it was replaced quickly upon reporting problem.

Review collected in partnership with Hilton Garden Inn

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Duncan H, Director of Sales at Hilton Garden Inn Bowling Green, responded to this review

Sorry to hear that the HVAC system wass noisy. Please let us know which room you were staying in so that we can have maintenace check it out. Please stay with us again to give us the opportunity to provide you with an outstanding stay. Duncan More

Bartlesville, Oklahoma
Top Contributor
215 reviews 215 reviews
37 hotel reviews
174 helpful votes 174 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After a slightly rocky start on check in, Jennifer at the front desk as well as the Guest Service Manager, Andrea ?, made our stay great. The room was spacious and very clean. The beds are adjustable to meet anyone's sleeping requirements. Housekeeping was nice and accommodating to our needs. The hotel is off the beaten path so is quieter.... More

Was this review helpful? Yes
Duncan H, Director of Sales at Hilton Garden Inn Bowling Green, responded to this review

Thank you for your review. I wil definitely pass on to Andrea and Jennifer your remarks. It is always a great day when specifice staff members are mentioned in a glowing light. We will honor them in our daily meeting. Thank you for going the extra distance and staying with us. Duncan More

Alexandria, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Staff seems to really care and the ambiance and furnishings are a notch or so (or more) above the competition in this price range. Did not buy the buffet breakfast but it looked above average. I needed daytime sleep and the blackout curtains worked well, as did the shower (water pressure and temp). You could hear folks chatting in the... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Duncan H, Director of Sales at Hilton Garden Inn Bowling Green, responded to this review

Thank you for your review. You hit many good topics. I appreciate your excellent remarks. Thorough reviews about different aspects of our hotel always help us to pin point exactly how we are doing in certain areas. Duncan More

Albany, Kentucky
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is at a great location in Bowling Green. The hotel staff was friendly, the rooms were updated and clean, and.......I can't even list all the good things because of the HORRIBLE HGI BEDS! The make or break of a hotel stay is how you sleep - and we didn't. I'm not sure when HGI moved to these adjustable... More

Was this review helpful? Yes
Duncan H, Director of Sales at Hilton Garden Inn Bowling Green, responded to this review

Thank you for your candid rating of our beds. I haste that this made your stay unsatisfactory. I will definitely pass your comments further up the chain. On the other hand thank you for letting us know that our staff was what you expected and that your stay was up to your standards on the service side. Please give HGI's... More

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Additional Information about Hilton Garden Inn Bowling Green

Address: 1020 Wilkinson Trace, Bowling Green, KY 42104
Phone Number:
Location: United States > Kentucky > Bowling Green
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Bowling Green 3*
Number of rooms: 133
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Also Known As:
Hilton Garden Inn Bowling Green Hotel Bowling Green
Hilton Bowling Green
Bowling Green Hilton

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