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Hilton Garden Inn Bowling Green

Certificate of Excellence
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1020 Wilkinson Trace, Bowling Green, KY 42104
Best prices for: 1 room 1 guest
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Hilton Garden Inn Bowling Green
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Hilton Garden Inn Bowling Green
Hilton Garden Inn Bowling Green
Hilton Garden Inn Bowling Green
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323 reviews from our community

Traveler rating
    188
    96
    24
    8
    7
See reviews for
102
77
21
89
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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English first
  • All months
    (323)
  • Mar-May only
    (93)
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Dyer
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed just one night as we were in town to attend a family wedding. The front desk staff were very friendly, and allowed us to check in early without any problems. There was a king sized bed in our room, and each side of the bed could be adjusted. The bathroom was very nice, even has a small magnifying... More 

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Duncan H, Director of Sales at Hilton Garden Inn Bowling Green, responded to this review

thank you for your great review. I hope that you enjoyed yourself at the wedding. I hope that you get a chance to stay with us again in the future. Duncan More 

Ohio
Contributor
16 reviews 16 reviews
6 hotel reviews
5 of 5 stars Reviewed 1 week ago

Arrived late....greeted by a friendly and courteous young lady who made our check in effortless. Room was clean and smelled fresh as a daisy. Very quiet....beds were comfortable. Very pleased with our stay.....would definitely recommend for a short or long stay.

Was this review helpful? Yes
Duncan H, Director of Sales at Hilton Garden Inn Bowling Green, responded to this review

Your words are so nice. I had to stop for a moment and share them with the rest of the staff. Thank you for providing me with a great review to start our day off with. We appreciate you very much as a guest. Safe Travels, Duncan More 

Monroeville, United States
1 review
5 of 5 stars Reviewed 1 week ago

Never disappoints. Always my top choice when I travel here on business. Very convenient to office and staff makes you feel like family. Breakfast is second to none. Can't go wrong when you choose HGI.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Duncan H, Director of Sales at Hilton Garden Inn Bowling Green, responded to this review

Wow! With a review like that I have nothing more to say except...THANK YOU very much. Duncan More 

Columbus, Ohio
Top Contributor
76 reviews 76 reviews
25 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First a thanks to maintenance man Jay Williams did quick professional service and appearance. But they are totally understaffed. There was one very nice desk clerk who just could not keep up. I have never waited at your properties but it was 25 min to check in and in spite of good intentions she could not quickly respond to my... More 

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Duncan H, Director of Sales at Hilton Garden Inn Bowling Green, responded to this review

Thank you for the review. I will definitely give praise to Jay during the morning staff meeting. We will definitely address the staffing issues to make sure that we are covered and are to quickly respond to guest needs. Safe Travels, Duncan More 

Huntersville, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A hotel with the friendliest staff I have encountered in any hotel. Next best stay to home. After many stays at this hotel, I have never had a complaint with the amenties or the staff. The breakfast is excellent and the kitchen turns out high quality meals for the other dining times.

Review collected in partnership with Hilton Garden Inn

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Duncan H, Director of Sales at Hilton Garden Inn Bowling Green, responded to this review

That is one of the greatest compliments that we could receive. We always strive to make the hotel feel like home and this shows that we are hitting the mark. Thank you for staying with us. Safe Travels, Duncan More 

Mooresville, NC
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hotel was excellent, but free internet connection is only 2 MBPS. Today I am at a LaQuinta Inn with a free 11.6 MBPS connection. You can upgrade for $5. I don't know what the upgrade speed is. The free breakfast is excellent.

Review collected in partnership with Hilton Garden Inn

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Duncan H, Director of Sales at Hilton Garden Inn Bowling Green, responded to this review

We have definitely been in touch with the internet provider to make sure that we are offering the optimal amount of internet speed. Thank you very much for staying with us when you can. We look forward to having you as a guest in the future. Safe Travels, Duncan More 

1 review
5 of 5 stars Reviewed 4 weeks ago

I had a great experience at the HGI in Bowling Green, KY when on visiting for a sorority reunion. The hotel is in wonderful condition and is very clean. The beds and room were clean and comfy. The breakfast was well-run and plentiful. I also liked that the coffee service included real mugs. I despise coffee in disposable cups! Thank... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Duncan H, Director of Sales at Hilton Garden Inn Bowling Green, responded to this review

Thank you for the glowing remarks. We will keep the coffee hot and the mugs ready for you anytime. Safe travels Duncan More 

Wynne,ar, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Left an expensive ice-pak in the refrigerator. Called and talked to housekeeping and she remarked they throw out such items. Disappointed !!! Since this was hard plastic and enclosed I saw no reason to destroy the item .

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Duncan H, Director of Sales at Hilton Garden Inn Bowling Green, responded to this review

We do try to keep items that people leave so that they can get them back. I apologize that the item was viewed as something that needed to be thrown away. Thank you for the wonderful ratings on everything else. We do appreciate you as a guest and hope to see you again. Safe Travels Duncan More 

Indianapolis, Indiana
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 15, 2015

We stayed one night here and it was an awesome place to stay. Very clean and great employees I recommend this hotel to everyone!!!!We stayed on the first floor.We checked in and the employees were very helpful even helped me find a place I was looking for.

Was this review helpful? Yes 1
Duncan H, Director of Sales at Hilton Garden Inn Bowling Green, responded to this review

With a review that has AWESOME in it, I believe everything that needs to be said has been said. Thank you very much. Safe Travels More 

NC
Top Contributor
114 reviews 114 reviews
34 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed April 14, 2015

On our way up to Chicago - pulled in around dinner time - staff was very friendly and accommodating. Stayed in a king one bedroom suite. Living room had sofabed, desk, large lounge chair, coffee and end tables . Room came with microwave, small refrig and coffee maker. First impression was the fresh, clean smell and the cleanliness of everything.... More 

Was this review helpful? Yes
Duncan H, Director of Sales at Hilton Garden Inn Bowling Green, responded to this review

Thank you for choosing our property for your stay. Reviews like yours really helps to pump up the staff. Also I appreciate that you are a HHonors member. This shows your loyalty to the brand. Our staff is highly grateful for your loyalty. Hope to see you again at our property in the near future. Safe Travels More 

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Prices are for 1 room, 2 adults
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