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Hilton Garden Inn Bowling Green

Certificate of Excellence
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1020 Wilkinson Trace, Bowling Green, KY 42104
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Hilton Garden Inn Bowling Green
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Hilton Garden Inn Bowling Green
Hilton Garden Inn Bowling Green
Hilton Garden Inn Bowling Green
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317 reviews from our community

Traveler rating
    184
    94
    24
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    7
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102
75
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87
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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1 review
5 of 5 stars Reviewed 3 days ago NEW

I had a great experience at the HGI in Bowling Green, KY when on visiting for a sorority reunion. The hotel is in wonderful condition and is very clean. The beds and room were clean and comfy. The breakfast was well-run and plentiful. I also liked that the coffee service included real mugs. I despise coffee in disposable cups! Thank... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Duncan H, Director of Sales at Hilton Garden Inn Bowling Green, responded to this review

Thank you for the glowing remarks. We will keep the coffee hot and the mugs ready for you anytime. Safe travels Duncan More 

Wynne,ar, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

Left an expensive ice-pak in the refrigerator. Called and talked to housekeeping and she remarked they throw out such items. Disappointed !!! Since this was hard plastic and enclosed I saw no reason to destroy the item .

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Duncan H, Director of Sales at Hilton Garden Inn Bowling Green, responded to this review

We do try to keep items that people leave so that they can get them back. I apologize that the item was viewed as something that needed to be thrown away. Thank you for the wonderful ratings on everything else. We do appreciate you as a guest and hope to see you again. Safe Travels Duncan More 

Indianapolis, Indiana
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed one night here and it was an awesome place to stay. Very clean and great employees I recommend this hotel to everyone!!!!We stayed on the first floor.We checked in and the employees were very helpful even helped me find a place I was looking for.

Was this review helpful? Yes 1
Duncan H, Director of Sales at Hilton Garden Inn Bowling Green, responded to this review

With a review that has AWESOME in it, I believe everything that needs to be said has been said. Thank you very much. Safe Travels More 

NC
Top Contributor
114 reviews 114 reviews
34 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 1 week ago

On our way up to Chicago - pulled in around dinner time - staff was very friendly and accommodating. Stayed in a king one bedroom suite. Living room had sofabed, desk, large lounge chair, coffee and end tables . Room came with microwave, small refrig and coffee maker. First impression was the fresh, clean smell and the cleanliness of everything.... More 

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Duncan H, Director of Sales at Hilton Garden Inn Bowling Green, responded to this review

Thank you for choosing our property for your stay. Reviews like yours really helps to pump up the staff. Also I appreciate that you are a HHonors member. This shows your loyalty to the brand. Our staff is highly grateful for your loyalty. Hope to see you again at our property in the near future. Safe Travels More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

I was looking for a nice stopover in Bowling Green next to the freeway, but found that those were booked. This turned out to be a very good thing. The girl at reception was very nice and got us set up quickly for our suite. I saw she was pretty busy that night, but still followed up with setting me... More 

Was this review helpful? Yes
Duncan H, Director of Sales at Hilton Garden Inn Bowling Green, responded to this review

I am so happy that the other hotels were not able to accommodate you. j/k This did provide us the opportunity to show you our property. It is great to read your review and the joys that you were afforded. I keep meaning to watch the Game of Thrones. It was a pleasure to be able to provide you with... More 

Chicago, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Returning back home this weekend we stayed at this Hilton Garden Inn again. We previously stayed here several years ago and it was great then and it is still great now. Super nice staff and clean room. The young man who is the manager I believe really knows how to take care of guests. Even the pool area is super... More 

Was this review helpful? Yes
Duncan H, Director of Sales at Hilton Garden Inn Bowling Green, responded to this review

Still excellent is where we want to be! I am so happy that your stay was everything that you wanted it to be. I hope that on the third trip home that you will have time to stop at our hotel and enjoy it again. Thank you for being loyal to our hotel and please let us know what we... More 

Noblesville, Indiana
2 reviews
4 of 5 stars Reviewed 2 weeks ago

All the staff from the front desk to housekeeping were so kind and friendly! Our room was nice, clean and comfortable. The pool was clean and amply stocked with towels. We highly recommend staying here!

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WendyK060710, General Manager at Hilton Garden Inn Bowling Green, responded to this review

Thank you for choosing us here at eh Hilton Garden Inn. Hope to see you in the future. Sincerely, Wendy Kublin More 

Indianapolis, Indiana
Senior Contributor
42 reviews 42 reviews
24 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel while visiting Western Kentucky University. I checked in online prior to arrival so time at the front desk was minimized. Desk staff was friendly and efficient. Overall, this is a nice hotel - comfortable room, HVAC worked well, quiet, very nice/clean common areas. However, this hotel needs to pay attention to some small details that made... More 

Was this review helpful? Yes
WendyK060710, General Manager at Hilton Garden Inn Bowling Green, responded to this review

Thank you for staying with us and look forward to serving you in the future. We appreciate you comments and will address them with Executive Housekeeper. Sincerely, Wendy Kublin More 

Villa Park, Illinois
Top Contributor
102 reviews 102 reviews
8 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice rooms..have adjustable firmness airbeds which was a pleasant surprise. Very clean and well-appointed. Bathtub length was rather short and air conditioner was a bit loud overnight but overall very satisfied. Best part was staff...so friendly and helpful. Breakfast buffet waitstaff were very engaging and a lot of fun.

Was this review helpful? Yes 1
WendyK060710, General Manager at Hilton Garden Inn Bowling Green, responded to this review

Thank you for staying with us. Hope to see you again soon. Sincerely, Wendy Kublin More 

East Lansing, Michigan
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We booked a reservation for April 2 for our family trip on the Hilton Honors website. As an HH member, I prefer Hilton properties when traveling and have never had a problem, until last night. After a long day on the road, we arrived at the hotel and were met with a rude, unhappy clerk Tad. It took several minutes... More 

Was this review helpful? Yes 2
WendyK060710, General Manager at Hilton Garden Inn Bowling Green, responded to this review

I’m sorry we were unable to accommodate you during your recent visit to our hotel. We strive to accommodate 100% of our guests but overbooking situations can happen. Please accept our sincere apologies for the unfortunate circumstances. I hope the next time you are in the area you will give us a chance to provide accommodations for you. We have... More 

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