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Econo Lodge

1.5 of 5
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1010 Paint Lick Rd., Berea, KY 40403-9474
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Econo Lodge
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Ranked #8 of 9 Hotels in Berea
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13 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Vaughan, Ontario
Senior Contributor
45 reviews 45 reviews
15 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed August 30, 2014

Very old and outdated... had no reservation .. stopped when tired.... In the morning at check out, the man behind the desk just kept talking on the phone while I was standing there... he was talking to someone about Internet problems... I had tried to use my laptop to email my daughter and I kept getting a pop up warning... More 

Was this review helpful? Yes
EconoLodgeBerea, Manager at Econo Lodge, responded to this review

I am so sorry to hear that your most recent stay with us did not meet your expectations of quality service, accommodations and hospitality. We appreciate you giving your feedback about your recent experience in our hotel and we thank you for bringing a number of important matters to our attention. We want you to feel at home, welcomed and... More 

1 review
4 of 5 stars Reviewed August 1, 2014

I love the food of and the staff you all have working for all they help u a lot if ask for help thank you I like the room they are very clean the staff is breakfast is very good very helpful I just love staying there

Was this review helpful? Yes
EconoLodgeBerea, Guest Relations Manager at Econo Lodge, responded to this review

Thank you for your wonderful review of our property. It is heart-warming to hear of how our efforts to give you a great experience, filled with hospitality, comfort and convenience have been successful. We hope that you will visit us again soon. You can rely on us to provide you with another superb experience. More 

Edmore
Top Contributor
101 reviews 101 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed October 21, 2013

made reservations day before got there office was dark one light bulb on very dingy clerk was very rude couldn't understand her wouldnt give us a receipt for paying room not enough towels was dirty smelly needed remodeling bad got up to leave went to office for'free breakfasy they had a little stale cereal and 2 apples clerk same one... More 

Was this review helpful? Yes
H P, Manager at Econo Lodge, responded to this review

Thank you so much for reviewing our hotel. We take all feedback very seriously. I am sorry that your experience was not up to your expectations. We typically offer an expanded continental breakfast which includes Honey buns, Toast, Hard Boiled Eggs, Waffles, Oatmeal, Cereals , Juices , coffee & more. We pride ourselves for always trying to exceed the expectations... More 

Calhoun, Kentucky USA
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 16, 2013

We stayed one night at the Econo Lodge, Berea. Wendy, who checked us in, was very friendly and helpful. She suggested several places to eat and gave us background on each. Our room was a basic, no frills, but clean and comfortable. Breakfast was a bit skimpy but the coffee was good. Over all, it wasn't a bad experience but... More 

Was this review helpful? Yes 1
EconoLodgeBerea, Guest Relations Manager at Econo Lodge, responded to this review

We appreciate the time you have taken to give us your thoughtful review. It is rewarding to hear that we were able to meet your expectations in many ways, that we were able to accommodate your plans and especially that our hardworking staff made you feel welcomed and at home. We hope you will find your expectations to be far... More 

franklin, nc
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 30, 2013

I have to say I was very nervous to stay at this hotel.. However my mom made the reservations for me due to me being in a conference. Got there very late at night just wanted to go to bed... Was the best thing ever. The beds slept so amazing!!!! the room was clean. The bathroom was fine, the shower... More 

Was this review helpful? Yes 1
EconoLodgeBerea, Guest Relations Manager at Econo Lodge, responded to this review

We are glad that you enjoyed your stay and that most of our amenities lived up to your expectations. We do apologize for the issues with the breakfast offerings and especially that we were unable to take care of that for you right away. We hope to see you again soon, to give you another wonderful nights' sleep, and to... More 

Springfield, Missouri
Top Contributor
221 reviews 221 reviews
199 hotel reviews
138 helpful votes 138 helpful votes
3 of 5 stars Reviewed July 12, 2013

Had I read the reviews beforehand we might have gone elsewhere but it actually wasn't as bad as some of the other travelers have reported. Apparently mgmt has addressed housekeeping issues ~ we found no hair, dead bugs or other yucky stuff. We've learned to ask to see our room BEFORE we pay so to remove any doubts, do yourself... More 

Was this review helpful? Yes 2
EconoLodgeBerea, Guest Relations Manager at Econo Lodge, responded to this review

We regret to hear that you were not thoroughly impressed with our accommodations and services at first, though we are so glad that our attentive and understanding staff members were able to turn things around for you with fresh surroundings and welcoming hospitality. Likewise, we apologize for not exceeding your expectations regarding the breakfast offerings. We greatly appreciate the time... More 

indiana
Top Contributor
50 reviews 50 reviews
35 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed September 23, 2012

It was later in the evening and we needed a place to stay just for one night. We were placed in the back of the hotel, away from everyone, had strange junk cars pulling in and out all night. Hard to sleep because we were worried about our motorcycle. The room was old and could use more cleaning. The breakfast... More 

Was this review helpful? Yes
EconoLodgeBerea, Guest Relations Manager at Econo Lodge, responded to this review

We are so disappointed to hear that you were so dissatisfied with our accommodations and services and that our rating for your experience is so low. We do want you to know that we take guest comments very seriously and that all of the issues you have brought to our attention are being promptly addressed, including the noise, overall guest... More 

Saint Cloud, Florida
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed June 15, 2012

I was travelling long distance and stopped at the Econo Lodge overnight. I made the mistake of looking for the cheapest hotel since I was only staying to sleep for about 8 hours. All I can say is you get what you pay for. Mrs Patel was a friendly owner and quickly got me a room. The room left much... More 

Was this review helpful? Yes 1
EconoLodgeBerea, Guest Relations Manager at Econo Lodge, responded to this review

We are very sorry to hear that you experienced such unusual circumstances and inconveniences during your most recent stay with us, especially that we were not able to address the issues and misunderstandings right away. We do want you to know that we take guest comments very seriously and that all of the issues you've brought to our attention are... More 

Michigan
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 15, 2012

DO NOT STAY HERE!!!!!The owners, Mr. and Mrs. Patel are horrible.The rooms are filthy, the service is awful. You would think asking for a roll of toilet paper was asking for the Crown Jewels. They hire homeless people to clean the rooms for a place to stay. I would come back to the room and find a bag of chips... More 

Was this review helpful? Yes 1
EconoLodgeBerea, Guest Relations Manager at Econo Lodge, responded to this review

We are sorry for any rudeness or insult that you encountered with this situation and we assure you that your comments have been addressed with our entire staff and management team to ensure that no similar incident occurs in the future. It is through feedback like yours that we are able to quickly address housekeeping, maintenance, and staff courtesy issues.... More 

Chatham, Ontario, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 10, 2012

My family and I stayed at this hotel during the march break and we had a great experience! The staff was very friendly and helpful for our journey to Orlando. The room was very clean and proper. Great price too!! The breakfast was tasty and overall everything was nice. It looks like the place has been newly renovated. Definately would... More 

Was this review helpful? Yes 2
EconoLodgeBerea, Guest Relations Manager at Econo Lodge, responded to this review

It is good to hear from you and we greatly appreciate that you have taken the time to share your five star review! We are glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! Thank you for your kind comments and 5 star rating! More 

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