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Holiday Inn Express Berea

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219 Paint Lick Road, Berea, KY 40403 (Formerly Comfort Inn & Suites)
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Holiday Inn Express Berea
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Holiday Inn Express Berea
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111 Reviews from our TripAdvisor Community

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Traveler rating
    36
    44
    16
    7
    8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Illinois
Level Contributor
43 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This was a one night stop. We booked a king suite with a large tub. The room smelled of carpet glue, the a/c ran too loud to keep on. The space in the room was nice and the kitchen area was what we needed. The pizza delivery people are allowed to roam the hotel. When the room above us ran... More 

Was this review helpful? Yes
BereaHoliday, Guest Relations Manager at Holiday Inn Express Berea, responded to this review

Once again, I just want to say THANK YOU so much for letting us know about this!! We hadn't had this problem since the renovations and we're so glad we were able to address it. Due to your diligence in notifying us, we were able to secure that seal. Thank you again. We always do anything and everything we can... More 

Madison, Wisconsin
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 13, 2015

I was impressed with how clean and neat the room was and the spaciousness of the bathroom. I was traveling with my cat, which meant I had to pay an extra $25, but I don't mind if that means I'll get such a clean room! Staff was very friendly and breakfast was sufficient and what I expect in this type... More 

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1 review
3 of 5 stars Reviewed June 10, 2015 via mobile

The hotel was clean and nice, good breakfast and staff. But the pool is salt water chlorinated. It ruined my childrens' hair. It was like thick gunky ropes even though we promptly washed it. I had to go to the salon for a special stripping shampoo and conditioner treatment.

Was this review helpful? Yes
BereaHoliday, Guest Relations Manager at Holiday Inn Express Berea, responded to this review

I'm very sorry to hear that the kids hair didn't fare well in our salt-chlorinated pool! Since this is the first time I've had this circumstance brought to my attention, I took the opportunity to look up some of the pros and cons between salt-chlorinated and chemical-chlorinated pools. There are some interesting results and we invite all guests to seek... More 

Summerville, South Carolina
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 8, 2015

Great newly remodeled hotel. Friendly staff. Hotel is very bright and clean. We had a king standard room. Room furniture layout made the room feel larger and more comfortable. On the down side on a Sunday evening not much available in the way of restaurants. But if you are in the area stop at the Kentucky Arts and Craft center.

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sidney, ohio
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed June 1, 2015

Hotel is undergoing renovations, but we were never disturbed. My children enjoyed the pool and we all were fans of the hot breakfast. Staff was friendly and hotel was clean. Our room had refrigerator and microwave in it, which is so convenient with children. We would love to stay there again next time we visit.

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Franklin, Tennessee
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 26, 2015

Stayed here over Memorial Day weekend and the staff was very personable and accommodating. The property looked like new and was very clean. The staff taking care of breakfast was especially hospitable and desk staff kind enough to give directions to our next stop.

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Okemos, Michigan
Level Contributor
4 reviews
5 of 5 stars Reviewed April 22, 2015

This was formerly a Comfort Inn, and is now a Holiday Inn Express. The hotel is completely renovated, clean, modern, and conveniently right off of the highway. I was very surprised the room was only $104 for one night. We really lucked out stopping in. Even the hallways smell brand new. We will definitely stay here again on our Florida... More 

Was this review helpful? Yes
BereaHoliday, Guest Relations Manager at Holiday Inn Express Berea, responded to this review

You hit the nail on the head in describing everything we'd hoped to accomplished with our renovations and brand upgrade! I'm glad we meet the high standard! We couldn't hope for a better compliment and I'm so glad you loved your stay here! It seems that we're a popular stop off point for the Michigan to Florida (and vise versa)... More 

Fort Pierce, Florida
Level Contributor
75 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed April 18, 2015

The motel is now The Holiday Inn Express. It's been open about two weeks. The refurbished motel is exquisite.. Friendly staff, clean new rooms, large fat screen TV's and lots of premium channels.. Refrigerator and a nice size freezer.. Microwave and several plug in's for electronics.. Pool, workout room and a charming lobby.. I just can't tell you how impressed... More 

Was this review helpful? Yes
BereaHoliday, Guest Relations Manager at Holiday Inn Express Berea, responded to this review

Aw shucks - You noticed our new look! Flattery will get you everywhere! On a serious note - I'm so very glad you enjoyed staying with us and we look forward to providing you with the same excellent experience for each and every return visit! We look forward to it! More 

Greenwood, Michigan
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed April 13, 2015

This hotel recently reopened (April, 2015) as a Holiday Inn Express. We stayed on April 11, 2015 for one night. My travel party consisted of my sister, my two nieces, and myself. I had made reservations prior to our spring break trip, and was so glad I did as the hotel was booked solid with people returning north from spring... More 

Was this review helpful? Yes
BereaHoliday, Guest Relations Manager at Holiday Inn Express Berea, responded to this review

Thank you so much for taking time to give us feedback on our new conversion! We are getting more and more organized as we perfect our learning of the Holiday Inn Express ways and we thank you for your patience on the journey with us! I am very sorry we weren't able to accommodate your room placement requests - we... More 

Nesbit, Mississippi
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed December 22, 2014

Reservation made weeks in advance & choose to use our points for a free night. After a 7 hr drive we arrived. We walked in to major renovations. Before we were able to say a word, Joshua offered for us to stay at the Red Roof one exit up & they would credit our account 5000 points. They assumed the... More 

Was this review helpful? Yes
BereaComfort, General Manager at Holiday Inn Express Berea, responded to this review

Dear Taylors, Thanks for your TripAdvisor review. Every opinion matters! Allow me to apologize on behalf of our Housekeeping staff for failing to meet yours and my expectations regarding the room conditions on your recent visit. I know your experience would have been different had we been more attentive to details. The extra linens in 107, although placed in the... More 

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