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Holiday Inn Express Berea

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219 Paint Lick Road, Berea, KY 40403 (Formerly Comfort Inn & Suites)
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1 room 1 guest
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Holiday Inn Express Berea
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118 Reviews from our TripAdvisor Community

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Traveler rating
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    47
    16
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Prestonsburg, Kentucky
Level Contributor
94 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here over a year ago when it was a different chain, but since Holiday Inn took it over, it is better than ever. Their web site says hotel was fully re-modeled, and they are not kidding. Every room, lobby, breakfast area, elevator, and staircase has been totally re-done. The entire hotel is beautiful and well maintained. The entire staff;... More 

Was this review helpful? Yes 1
BereaHoliday, Guest Relations Manager at Holiday Inn Express Berea, responded to this review

Thank you SO MUCH for the great feedback!! You pretty much covered everything! It's such an encouragement to us to know that the months of renovations (and jackhammers) were well worth it! Our owner spent countless hours making meticulous decisions and she really did an amazing job. And you are right - EVERYTHING has been updated from the floor to... More 

Westland, Michigan
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stopped here for a night. Staff was great very friendly. Room was nice and big. Pool water was a little chilly, the pool and pool room were very clean. Breakfast is a typical holiday inn breakfast. Overall happy with our stay and would stay here again if in the area.

Was this review helpful? Yes
BereaHoliday, Guest Relations Manager at Holiday Inn Express Berea, responded to this review

THANK YOU for taking time to respond! I do love hearing good things! Just to reassure you, we'd recently refilled the pool so it's probably just needed some time warming back up. It's usually kept at 82ish degrees. Should be a nice comfy temperature the next time you visit! More 

Boston, Massachusetts
Level Contributor
85 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I love a fresh top to bottom renovation, and I think I stayed within the first month of opening, so there was still some construction/renovation going on, although it never disturbed me. I booked a suite, and was looking forward to a proper suite with a separate bedroom, but they don't have any of those here. So we just had... More 

Was this review helpful? Yes
BereaHoliday, Guest Relations Manager at Holiday Inn Express Berea, responded to this review

Thank you so much for letting us know about your experience! Very glad you enjoyed staying with us and we do hope you'll return! More 

Pittsburgh, Pennsylvania
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

After experiencing the hell that was the red roof inn in Berea, this Holiday Inn Express was like heaven. Clean, welcoming, super friendly staff, and professional. Did I mention clean! Best breakfast of any place we have stayed. Friendliest and most professional staff we've encountered. From the front desk to the maintenance staff, always courteous, always said hello, and how... More 

Was this review helpful? Yes
BereaHoliday, Guest Relations Manager at Holiday Inn Express Berea, responded to this review

Thank you so much to letting us know about your excellent experience! I just LOVE the people that work here - they're courteous to our guests and each other and it makes for an great work environment as well as a pleasant place to stay for our guests! We can't wait to have you the next time you're local! More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The hotel is 15 years old but recently converted to Holidayinn Express and renovated. The interior is pristine and spotless. The room was perfect. The staff was friendly anbd helpful. THE FREE INTERNET WAS 50/55 UP-DOWN !!!!!

Was this review helpful? Yes
BereaHoliday, Guest Relations Manager at Holiday Inn Express Berea, responded to this review

Thank you so much for the great feedback! We are very excited to be on the other side of the renovations and they turned out great! Our owner did an amazing job picking everything out. More 

Cincinnati
Level Contributor
63 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Haven't stayed in a Holiday Inn Express before! It was perfect for our one night stay. Loved that it was pet friendly...didn't mind paying the $25.00 for our dog. Staff was very friendly. Nice breakfast selection. Will stay there again.

Was this review helpful? Yes
BereaHoliday, Guest Relations Manager at Holiday Inn Express Berea, responded to this review

I'm always please to hear that we've met our guests needs! And even more glad that we're the ones to show you how wonderful staying with Holiday Inn Express is! We can't wait to see you and your four legged friend again! More 

New York
Level Contributor
101 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed 5 weeks ago

They did a great job remodeling this hotel. The rooms were great. The lobby was nice. The new furniture was excellent. Great job and a great stay. They were full the night I stayed and they upgraded me to a nice Jacuzzi room which was great. The breakfast was good and the staff were great. The Internet was exceptional. Very... More 

Was this review helpful? Yes
BereaHoliday, Guest Relations Manager at Holiday Inn Express Berea, responded to this review

SO GLAD you were able to experience the Jacuzzi room! It is beyond AMAZING! I would live in it if I could! It's definitely a nice way to treat yourself if you ever get the opportunity! I'm very glad you enjoyed it and we hope to see you again! More 

Illinois
Level Contributor
43 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed July 7, 2015

This was a one night stop. We booked a king suite with a large tub. The room smelled of carpet glue, the a/c ran too loud to keep on. The space in the room was nice and the kitchen area was what we needed. The pizza delivery people are allowed to roam the hotel. When the room above us ran... More 

Was this review helpful? Yes
BereaHoliday, Guest Relations Manager at Holiday Inn Express Berea, responded to this review

Once again, I just want to say THANK YOU so much for letting us know about this!! We hadn't had this problem since the renovations and we're so glad we were able to address it. Due to your diligence in notifying us, we were able to secure that seal. Thank you again. We always do anything and everything we can... More 

Madison, Wisconsin
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 13, 2015

I was impressed with how clean and neat the room was and the spaciousness of the bathroom. I was traveling with my cat, which meant I had to pay an extra $25, but I don't mind if that means I'll get such a clean room! Staff was very friendly and breakfast was sufficient and what I expect in this type... More 

Was this review helpful? Yes
BereaHoliday, Guest Relations Manager at Holiday Inn Express Berea, responded to this review

Very glad you enjoyed and that we were able to accommodate your pet as well! I do apologize if the highway noise bothered you - it gets to some people and then others don't notice it at all! Next time let us know you'd like a room on the other side of the interstate and we'll definitely do what we... More 

1 review
3 of 5 stars Reviewed June 10, 2015 via mobile

The hotel was clean and nice, good breakfast and staff. But the pool is salt water chlorinated. It ruined my childrens' hair. It was like thick gunky ropes even though we promptly washed it. I had to go to the salon for a special stripping shampoo and conditioner treatment.

Was this review helpful? Yes
BereaHoliday, Guest Relations Manager at Holiday Inn Express Berea, responded to this review

I'm very sorry to hear that the kids hair didn't fare well in our salt-chlorinated pool! Since this is the first time I've had this circumstance brought to my attention, I took the opportunity to look up some of the pros and cons between salt-chlorinated and chemical-chlorinated pools. There are some interesting results and we invite all guests to seek... More 

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