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Big Bear Resort

Hotel website
30 Big Bear Resort Rd., Benton, KY 42025
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Big Bear Resort
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39 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
  • English first
  • Any
English first
  • All months
    (39)
  • Mar-May only
    (8)
  • Jun-Aug only
    (25)
  • Sep-Nov only
    (4)
  • Dec-Feb only
    (2)
All months
Lake Forest, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The owner and her husband were very accommodating to a few requests that I had, nothing was too much trouble for them. Kathy, the girl that brought the towels around was always there in the morning, even in the bad, thundering rain storm. Grounds are manicured beautifully, pool is clean, well maintained, townhouse, clean and well maintained. Roxy, in the... More 

Was this review helpful? Yes 1
caldemeyer, Owner at Big Bear Resort, responded to this review

It was a pleasure to help you and to learn about all the good you do! You had your own United Nations under one roof! Your kids are very lucky that you found them and have done so well with them. Thank you for your kind words about Big Bear! More 

Paducah, Kentucky
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago

This is our second year camping at Big Bear Resort. My husband and I love it here. The owners have been very nice and have went above and beyond for us. Big Bear Resort is a very nice and friendly atmosphere. I would recommend this camp ground to anyone who enjoys camping and loves the outdoors. Nice boat dock. Easy... More 

Was this review helpful? Yes
caldemeyer, Owner at Big Bear Resort, responded to this review

Thank you so much for,your kind words. We aim to please and are happy we pleased you and your family! More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Not very hospitable to transient campers. Office always closed when Info needed. Wifi out much of the time. Picnic tables falling apart and no grills onsite. Transient sites very small with little space to park vehicle. No Information on checkout times No brochures available on things to do or places to go. Seems to only cater to seasonal rentals Very... More 

Was this review helpful? Yes 2
caldemeyer, Manager at Big Bear Resort, responded to this review

We're sorry to hear that you did not enjoy your stay at Big Bear Resort. While we put great effort into maintaining our property and amenities it doesn't sound like we were able to meet your expectations. Other guests at the resort have found our lodgings, amenities and marina to be very clean and well-kept. We hope you will find... More 

Dallas, Texas
1 review
1 of 5 stars Reviewed July 22, 2015

I actually enjoyed my stay at Big Bear. What I did not enjoy was hearing someone, I presume the owner, yelling at her staff over a trivial mistake. I have worked with those types before - they definitley don't put their staff over their profits. I can not support any business that is rude to their employees. I also overheard... More 

Was this review helpful? Yes
caldemeyer, Owner at Big Bear Resort, responded to this review

We are very glad that you are concerned about our employees at Big Bear Resort. So are we! While we value input, false claims such as this are not constructive. Our employees are one big family at Big Bear with many of them 2nd and 3rd generation family members. We can assure you that no one yells at employees at... More 

Springfield, Illinois
Level Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed July 13, 2015

I'll start by saying we chose here because my wife liked that they had a pool. The pool was large and very nice. The weather was absolutely awful but theres nothing they can do about that but the campsites were flooded out. Even if they wouldn't have been flooded, the sites still suck. The fishing was very good. At night... More 

Was this review helpful? Yes 1
caldemeyer, Owner at Big Bear Resort, responded to this review

We are sorry the weather did not cooperate with you. Often times the weather can ruin your stay. We have 2 stores on the resort property and we are open, during the season, till 7 pm at the marina store. You do not have to leave the property to get ice and firewood. Our firewood is in a huge container... More 

Columbia, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 12, 2015

Over 50 members of my family stayed at Big Bear for our family reunion that we have every year and have been for about 30 years. This was our first time to stay at Big Bear. Our unit was clean and the grounds were very nice. Since we had so many in our group, the owner had agreed to waive... More 

Was this review helpful? Yes 3
caldemeyer, Owner at Big Bear Resort, responded to this review

Again...these policies have been in effect for over 30 years and are on every check in form, reservation form and email communication. If you owned a business, you would understand that there are rules and regulations established for consistency. I'm sure no business owner runs a business as a charity! I'm sorry your plans changed as you seemed genuinely happy... More 

Jackson, Missouri
1 review
5 of 5 stars Reviewed July 9, 2015

So many of my childhood memories were held at Big Bear Resort and we continue to enjoy this beautiful resort into our adult life. Big Bear is situated on KY Lake which offers boating, fishing, swimming and many other water activities. Big Bear is a great resort for families or even a relaxing getaway for couples. Our family has stayed... More 

Was this review helpful? Yes
caldemeyer, Manager at Big Bear Resort, responded to this review

Thank you so much for the kind review! We enjoyed your visit to Big Bear, as well and can't wait to see you again soon. More 

Smyrna, Tennessee, United States
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed July 4, 2015

54 members of my family stayed at Big Bear for a family reunion. On arrival, we were very pleased. The grounds were well maintained and our unit was clean and met our expectations. They were very accommodating. They brought extra picnic tables to our unit on Saturday for our family dinner. Because our group was large, they had been kind... More 

Was this review helpful? Yes 4
caldemeyer, Owner at Big Bear Resort, responded to this review

Our policy for over 30 years has been the same. It is reiterated on your reservation paperwork, on the paperwork when you sign in and in the confirmation email. "if you cancel less than 30 days before your reservation, you lose your deposit. If you can more than 30 days out from your reservation, you get your deposit less a... More 

Owensboro, Kentucky
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 26, 2015

The road conditions are horrible in places, directions not clearly marked, cabin smelled bad Busted our boat trailer light in a huge rut. The grass was not maintained. Boat launch ramp almost unusable

Was this review helpful? Yes
caldemeyer, Owner at Big Bear Resort, responded to this review

Thank you for your comments but you forgot a few facts. Your wife informed the office staff that you backed into one of the direction signs (that we don't have) and busted your trailer light. The torrential downpours from Hurrican Bill prevented our staff from our weekly mowing routine. As anyone who has been to Big Bear will tell you,... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed June 4, 2015 via mobile

We stayed in a townhouse. It was not clean. The floors were disgusting and it smelt bad. The WiFi didn't work even when calling and getting the password the connection was horrible. I do not recommend staying here if you like staying in clean places. However, most of the employees were super nice and helpful. I don't think we would... More 

Was this review helpful? Yes 1
caldemeyer, Owner at Big Bear Resort, responded to this review

We do apologize for the internet. We have had all the hardware and software on our side double checked and triple checked. We called in Mediacom who replaced a splitter that was rusted. Last week, we noticed Mediacom was at one of the condo complexes repairing their connections. Apparently, their issues have interfered with Big Bear Resort's WiFi internet, which,... More 

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