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General Nelson Inn

411 West Stephen Foster Ave., Bardstown, KY 40004 (Formerly Best Western)
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General Nelson Inn
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General Nelson Inn
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259 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Maggie Valley, North Carolina
11 reviews 11 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

This is an older motel but seems to be well maintained. Room was clean and comfortable, with all the amenities - flat screen TV, microwave, refrigerator, iron. All the staff were very pleasant and friendly. Would definitely stay here again.

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Top Contributor
154 reviews 154 reviews
26 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed two nights for a conference in Bardstown. The room was clean, the staff was very friendly and the breakfast was good. There was no exercise room. It is not fancy but I would stay again anytime.

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Chapel Hill, Tennessee
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very much enjoyed our stay at the General Nelson Inn in Bardstown on Derby weekend. It's an older hotel not far from the historic district. Our room was very clean, beds were comfy and all the amenities you would find in a chain motel. The ironing board/iron was a nice amenity and not expected. I would definitely recommend this hotel... More 

Was this review helpful? Yes 1
Oil City, Pennsylvania
Top Contributor
91 reviews 91 reviews
46 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed April 8, 2015

My husband and I spent two nights at this hotel. We had stayed here about five years ago and thought it was very nice. We found out upon calling for the room that it is no longer a Best Western. The woman at the desk informed us that Best Western wanted them to do several changes, which were too expensive... More 

Was this review helpful? Yes 5
Brooklyn, New York
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 6, 2015

Had a lovely experience at the General Nelson. Rooms were clean, breakfast was great and staff was super friendly. We traveled with our bikes and were able to store them in the rooms, which was incredibly helpful since we didn't have to leave them locked up outside. It's well located within walking distance to a few restaurants and a very... More 

Was this review helpful? Yes 3
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed March 28, 2015

I stayed two nights in room 104. The staff are friendly and eager to please. My room was clean and smelled clean! Big plus for me. Bed was a bit hard for me, still I would stay here again and probably will. $89.oo a night and a good continental breakfast can't go wrong. No problems to report.

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Oneonta, New York
1 review
5 of 5 stars Reviewed March 26, 2015

We were on our way to Tennessee on urgent business, but were unable to make it all the way due to snowstorm and road closings and the people there were very nice. They helped us a lot. Gave us a discount. Room was very clean .Would stay there again. Would highly recommend you give them a try.Awsome things to see... More 

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Hamilton, Canada
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 15, 2015

The staff at this hotel were great and very friendly. The cost was reasonable and rooms very clean. Breakfast was your typical breakfast buy hotel standards and the coffee was excellent. Thank you for making our stay in Bardstown a pleasant one.

Was this review helpful? Yes 1
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed February 27, 2015 via mobile

Room 113 was cursed! Wash cloth was threadbare with hole. Really? Bathroom needs a TLC. I've stayed at Motel 6's in better shape. But the revenge of the iddy biddy bedbugs have my back and sides covered with an array of bites. Stayed 2/24-2/26.

Was this review helpful? Yes 1
KYGNI, Guest Relations Manager at General Nelson Inn, responded to this review

Sir, I apologize that you had an unpleasant experience with us. I was working the front desk the day you came in after staying the first night, and you paused your cell phone conversation to inform me you had seen a small bed bug, had no bites, it was not an issue, and then left the office. When housekeeping serviced... More 

Senior Contributor
32 reviews 32 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed December 3, 2014 via mobile

very disappointed in this hotel. Our AAA book also gave it a pretty good review and said it was a Sheraton. It is no longer owned by Sheraton which we discovered upon our arrival. When a chain drops you, it's usually because the hotel doesn't meet its standards. In this case, I can see why.

Was this review helpful? Yes 2
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Hotel & grounds (10)
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