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General Nelson Inn

Certificate of Excellence
411 West Stephen Foster Ave., Bardstown, KY 40004 (Formerly Best Western)
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Best prices for: 1 room 1 guest
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General Nelson Inn
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General Nelson Inn
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256 reviews from our community

Traveler rating
    78
    109
    51
    14
    4
See reviews for
60
120
13
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Oil City, Pennsylvania
Top Contributor
91 reviews 91 reviews
46 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 1 week ago

My husband and I spent two nights at this hotel. We had stayed here about five years ago and thought it was very nice. We found out upon calling for the room that it is no longer a Best Western. The woman at the desk informed us that Best Western wanted them to do several changes, which were too expensive... More 

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Brooklyn, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Had a lovely experience at the General Nelson. Rooms were clean, breakfast was great and staff was super friendly. We traveled with our bikes and were able to store them in the rooms, which was incredibly helpful since we didn't have to leave them locked up outside. It's well located within walking distance to a few restaurants and a very... More 

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Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 3 weeks ago

I stayed two nights in room 104. The staff are friendly and eager to please. My room was clean and smelled clean! Big plus for me. Bed was a bit hard for me, still I would stay here again and probably will. $89.oo a night and a good continental breakfast can't go wrong. No problems to report.

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Oneonta, New York
1 review
5 of 5 stars Reviewed 3 weeks ago

We were on our way to Tennessee on urgent business, but were unable to make it all the way due to snowstorm and road closings and the people there were very nice. They helped us a lot. Gave us a discount. Room was very clean .Would stay there again. Would highly recommend you give them a try.Awsome things to see... More 

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Hamilton, Canada
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 15, 2015

The staff at this hotel were great and very friendly. The cost was reasonable and rooms very clean. Breakfast was your typical breakfast buy hotel standards and the coffee was excellent. Thank you for making our stay in Bardstown a pleasant one.

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Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed February 27, 2015 via mobile

Room 113 was cursed! Wash cloth was threadbare with hole. Really? Bathroom needs a TLC. I've stayed at Motel 6's in better shape. But the revenge of the iddy biddy bedbugs have my back and sides covered with an array of bites. Stayed 2/24-2/26.

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KYGNI, Guest Relations Manager at General Nelson Inn, responded to this review

Sir, I apologize that you had an unpleasant experience with us. I was working the front desk the day you came in after staying the first night, and you paused your cell phone conversation to inform me you had seen a small bed bug, had no bites, it was not an issue, and then left the office. When housekeeping serviced... More 

Senior Contributor
32 reviews 32 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed December 3, 2014 via mobile

very disappointed in this hotel. Our AAA book also gave it a pretty good review and said it was a Sheraton. It is no longer owned by Sheraton which we discovered upon our arrival. When a chain drops you, it's usually because the hotel doesn't meet its standards. In this case, I can see why.

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Beaver Falls, Pennsylvania
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 21, 2014

My hubby and I stayed for 2 nights in Nov., here to tour some distilleries and get a taste of this small town. We were happy to find such a great rate AND be in walking distance of the town and one of the distilleries (it IS bourbon country, so no driving was perfect!). The staff was welcoming and pleasant,... More 

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MONROE
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 27, 2014

Nice motel, very clean, (passed my husband's "smell test" - critical!) Convenient location. Better than average HOT breakfast. Helpful, Pleasant staff. We were able to walk to "downtown" area, which was a bonus. Would stay again.

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Seneca, South Carolina
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed October 25, 2014

Check-in for a pre-paid reservation for two days took over 10 minutes! I've checked in for international flights in less time. Despite putting out the 'make up this room' notice, when we returned about 5 pm, the room was NOT made up nor were there any replacement towels, etc. I had to get them myself form the office and they... More 

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