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Comfort Inn

2.0 of 5
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984 Frost Ave., Bardstown, KY 40004
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Comfort Inn
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Ranked #4 of 8 Hotels in Bardstown
A recent review
4 of 5 stars reviewed 5 days ago
perkmember7 Clinton Township, Michigan
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95 reviews from our community

Traveler rating
    35
    31
    8
    9
    12
See reviews for
28
35
3
6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Clinton Township, Michigan
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Spent 2 nights at this hotel recently while visiting distilleries. The hotel was very comfortable, free wifi, outstanding friendly staff and great location to see several distilleries. The down side is the lack of good restaurants close by and, if you are handicapped, do not get a room on the second floor. There is no elevator available for guests in... More 

Was this review helpful? Yes
Wake Forest, North Carolina
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 28, 2015

I had booked and received my confirmation from this hotel for the bourbon festival dates. The room was confirmed for 4 nights king room at $750.00. When I called to add a night they said they had oversold the hotel by mistake and I had to pay a higher rate for a queen room. When I expressed my frustration over... More 

Was this review helpful? Yes 4
Allen P, Owner at Comfort Inn, responded to this review

Sorry you feel this way. We did all we could for you over the past month but could not please you with what we had to offer. More 

Dallas, Texas
2 reviews
4 of 5 stars Reviewed January 21, 2015

We stayed at the comfort inn 12/19-21 and had a nice stay. The management was kind and considerate. The rooms were clean and comfortable and we had a great experience and if you are quiet they will let you use the hottub after hours. :) When we decided to check out at 1pm on Sunday we asked if they could... More 

Was this review helpful? Yes
Allen P, General Manager at Comfort Inn, responded to this review

Thank you for your wonderful comments. We try our best to accommodate each and every guests needs. Glad we could be there for your stay. Hope to see you again soon. thanks, More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 13, 2014

First of all, the hotel is mediocre and not the cleanest we've ever stayed in. There were ants in the bathroom and the card on the nights and that stated, "Pick your pillow... soft...firm...etc" looked like someone picked their nose instead and wiped it on the card. Now, about our stay. My 3 kids and I traveled 2 hours to... More 

Was this review helpful? Yes 2
Allen P, Manager at Comfort Inn, responded to this review

First of all, thank you for taking time to put your review but would appreciate if you put it correctly. Upon contacting The person who booked this room we found out that he was not aware of your husband bringing his wife and 3 kids and the room was just for 1 person (this was a group rate based upon... More 

Western Wisconsin
Top Contributor
164 reviews 164 reviews
51 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed November 24, 2014

Needed a room for one night. Comfort Inn was just fine. Clean, comfortable, and quiet. Breakfast was acceptable with both hot and cold choices. Staff was helpful. Wi-Fi was strong and easy to access. I would stay again.

Was this review helpful? Yes 1
Allen P, Manager at Comfort Inn, responded to this review

Thank you for the positive feedback as we cherish all the compliments we get so we can continue on doing the right things here. Hope to see you again real soon! Thanks More 

Kenton, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 14, 2014

This gentleman went above and beyond to WOW his customer. I went down to breakfast and was unaware that it ended at 9am. (I might have over slept) Allen assisted me with breakfast at 9:25 and even turned on the apple juice machine for me! It's the little things. Thanks again Allen!

Was this review helpful? Yes 1
Allen P, General Manager at Comfort Inn, responded to this review

I am glad to hear that you were well taken of. I will share your comments with our staff. Thank you for being our guest and for sharing. We hope to see you again soon. Allen Patel Comfort Inn ky021 More 

Lexington, Kentucky
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 18, 2014

Pros: 1. Friendly and attentive staff. 2. Clean, comfortable rooms. 3. Good continental breakfast. Cons: 1. Next to a bunch of automotive repair shops, but there are conveniences nearby. 2. My bedside light switch was faulty. It sounded like it was shorting out. Had to lightly hit it before the light came one. Could be a safety hazard. I could... More 

Was this review helpful? Yes
Allen P, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look... More 

New Jersey
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 6, 2014

Everything here was very good. Big room, clean, plenty of towels, comfortable bed with choice of pillows. Excellent breakfast choices with plenty of tables. Definitely would recommend to anyone visiting Elizabethtown.

Was this review helpful? Yes
Allen P, General Manager at Comfort Inn, responded to this review

Dear Mary, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind... More 

2 reviews
5 of 5 stars Reviewed August 21, 2014

My sister and I recently stayed at the Comfort Inn. We had never stayed before and did not know what to expect. We were blown away the minute we walked into the lobby. The lobby was neat and very comfortable with a seating area in front of a fireplace. The staff met us with smiles and were very friendly and... More 

Was this review helpful? Yes
Allen P, General Manager at Comfort Inn, responded to this review

Annette, I am very happy to hear you had a great experience at our hotel. We like to ensure that our guests have that type of experience consistently. Our staff here at the Comfort Inn work as a family and we strive to ensure that everyone of our guests are included in our Choice Hotels family. We hope to see... More 

Neenah, Wisconsin
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 10, 2014

This was the second time that my wife and I stayed here. Mitul (sp) is a great help and incredibly friendly and accommodating. The breakfast is very nice and the owner works hard to make everyone happy. Could they use an elevator or get rid of some old wallpaper? Sure. BUT the rooms are clean and modern and you won't... More 

Was this review helpful? Yes
Allen P, General Manager at Comfort Inn, responded to this review

Thank you so much for your stay with us. Hope to see you again soon! More 

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