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Comfort Inn

2.0 of 5
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984 Frost Ave., Bardstown, KY 40004
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Comfort Inn
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Ranked #3 of 8 Hotels in Bardstown
A recent review
4 of 5 stars reviewed 4 days ago
Valerie J Radcliff, Kentucky, United States
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98 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Radcliff, Kentucky, United States
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I made reservations for my husband and I as a Father's Day getaway a month in advance. When we arrived, I was disappointed to find that our reservation had been cancelled due to the fact that I had given a credit card number that had expired. Apparently, they hadn't run the credit card until the morning of our arrival, after... More 

Was this review helpful? Yes
Allen P, Front Office Manager at Comfort Inn, responded to this review

Valerie, Thank you for your feedback and we were glad to have you stay with us. Your feedback is very important to us. I do understand you concern about the reservation being cancelled. We have been running into a lot of problems with advance pay reservations. These reservations come thru the coporate reservations channel, and it is their responsiblity to... More 

Tulsa
Level Contributor
170 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 stars Reviewed 1 week ago

located in the north part of town off the north south main road. very quiet location with good breakfast service in the morning. close to downtown historic area and homes. also close to bourbon distilleries in the area.

Was this review helpful? Yes
Allen P, Manager at Comfort Inn, responded to this review

We appreciate your response and review. We were glad to have you stay with us here at the Comfort Inn of Bardstown, where we strive daily to ensure each guest is satisfied and has a great experience. We look forward to having you stay with us again in the future! More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 14, 2015

I have been staying at this hotel for over 7 years every two weeks. The owners and employees always make you feel at home! The beds are the best in town. All the rooms and tvs have been just graded. The pool and hot tub are always in clean and working order.

Was this review helpful? Yes 1
Allen P, Front Office Manager at Comfort Inn, responded to this review

Dear Greg, Over these past years, you have become part of the family and we strive to make sure we can develop those types of relationships with everyone. Unfortunately, that is hard to do. It is always a pleasure to have you stay here with us as well as your other team members, and we will gladly continue to grow... More 

Clinton Township, Michigan
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 20, 2015

Spent 2 nights at this hotel recently while visiting distilleries. The hotel was very comfortable, free wifi, outstanding friendly staff and great location to see several distilleries. The down side is the lack of good restaurants close by and, if you are handicapped, do not get a room on the second floor. There is no elevator available for guests in... More 

Was this review helpful? Yes
Allen P, Owner at Comfort Inn, responded to this review

Thank you for your kind words. We strive to ensure that every guest is satisfied with their stay. We are currently in the works on getting a elevator put in, but like all things, it will take some time. We know that will improve guest satisfaction, and ease of access to all rooms for all guests. We hope that you... More 

Wake Forest, North Carolina
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed January 28, 2015

I had booked and received my confirmation from this hotel for the bourbon festival dates. The room was confirmed for 4 nights king room at $750.00. When I called to add a night they said they had oversold the hotel by mistake and I had to pay a higher rate for a queen room. When I expressed my frustration over... More 

Was this review helpful? Yes 6
Allen P, Owner at Comfort Inn, responded to this review

Sorry you feel this way. We did all we could for you over the past month but could not please you with what we had to offer. More 

Dallas, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 21, 2015

We stayed at the comfort inn 12/19-21 and had a nice stay. The management was kind and considerate. The rooms were clean and comfortable and we had a great experience and if you are quiet they will let you use the hottub after hours. :) When we decided to check out at 1pm on Sunday we asked if they could... More 

Was this review helpful? Yes 1
Allen P, General Manager at Comfort Inn, responded to this review

Thank you for your wonderful comments. We try our best to accommodate each and every guests needs. Glad we could be there for your stay. Hope to see you again soon. thanks, More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed December 13, 2014

First of all, the hotel is mediocre and not the cleanest we've ever stayed in. There were ants in the bathroom and the card on the nights and that stated, "Pick your pillow... soft...firm...etc" looked like someone picked their nose instead and wiped it on the card. Now, about our stay. My 3 kids and I traveled 2 hours to... More 

Was this review helpful? Yes 3
Allen P, Manager at Comfort Inn, responded to this review

First of all, thank you for taking time to put your review but would appreciate if you put it correctly. Upon contacting The person who booked this room we found out that he was not aware of your husband bringing his wife and 3 kids and the room was just for 1 person (this was a group rate based upon... More 

Western Wisconsin
Level Contributor
165 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed November 24, 2014

Needed a room for one night. Comfort Inn was just fine. Clean, comfortable, and quiet. Breakfast was acceptable with both hot and cold choices. Staff was helpful. Wi-Fi was strong and easy to access. I would stay again.

Was this review helpful? Yes 1
Allen P, Manager at Comfort Inn, responded to this review

Thank you for the positive feedback as we cherish all the compliments we get so we can continue on doing the right things here. Hope to see you again real soon! Thanks More 

Kenton, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 14, 2014

This gentleman went above and beyond to WOW his customer. I went down to breakfast and was unaware that it ended at 9am. (I might have over slept) Allen assisted me with breakfast at 9:25 and even turned on the apple juice machine for me! It's the little things. Thanks again Allen!

Was this review helpful? Yes 1
Allen P, General Manager at Comfort Inn, responded to this review

I am glad to hear that you were well taken of. I will share your comments with our staff. Thank you for being our guest and for sharing. We hope to see you again soon. Allen Patel Comfort Inn ky021 More 

Lexington, Kentucky
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed September 18, 2014

Pros: 1. Friendly and attentive staff. 2. Clean, comfortable rooms. 3. Good continental breakfast. Cons: 1. Next to a bunch of automotive repair shops, but there are conveniences nearby. 2. My bedside light switch was faulty. It sounded like it was shorting out. Had to lightly hit it before the light came one. Could be a safety hazard. I could... More 

Was this review helpful? Yes
Allen P, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look... More 

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