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Comfort Inn

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984 Frost Ave., Bardstown, KY 40004
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1 room 1 adult
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122 Reviews from our TripAdvisor Community

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Johnson City, Tennessee
1 review
5 of 5 stars Reviewed 1 week ago

Hotel staff were great, and well as the rooms for the price I paid. I will definitely stay here again. My family enjoyed the pool area, as well as the spa. I am planning a trip back in May and will stay here again.

Helpful?
Thank John T
Allen P, General Manager at Comfort Inn, responded to this review

Dear,John Thank you for staying with Comfort Inn during you recent visit to the Bardstown area. It is always our goal to provide excellent customer service to our guests, so we’re happy to read that you enjoyed your stay. Please think of us next time you’re in town! Best Regards Allen Patel More 

Victoria,TX
Level Contributor
190 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This was a nice hotel....friendly staff and very clean. The only reason I gave 3 stars was the fact that there was no elevator. The manager did carry our luggage up the stairs, but an elevator would have been nice. It is located "off the beaten path", so it is quiet.

Helpful?
Thank cooker72
Allen P, General Manager at Comfort Inn, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. More 

loretto, ky
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

I checked in on 12/10/2016 and was put in room 118..first thing that went wrong was the TV .manger was nice enough to fix it and I watched it for awhile, then I went to go to taco bell and noticed there was a bug crawling across the sheet , I took it in a tissue to management and snapped... More 

Helpful?
1 Thank Lisa E
Allen P, Public Relations Manager at Comfort Inn, responded to this review

once again i would say that our room is free and clear and we checked the room 3-4 times and we found nothing in the room. The pest control was here Tuesday (which is only 2 days after you check out) and we informed him to check that room and even he did not find anything in room itself. We... More 

Topeka, Kansas
Level Contributor
62 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed December 28, 2015

Not sure what was going on, but the upstairs seemed to be blocked off when we arrived. The front desk offered us a whirlpool suite immediately upon check in, and of course we accepted. Something was said about some rooms not being available. The room was clean, but everything just seemed to be worn. Not to much of a concern... More 

Helpful?
Thank dkrug10042
Allen P, Manager at Comfort Inn, responded to this review

Hello, Thank you for your valued response. I do apologize that we did not meet your expectations and I will address the concerns that you have made. The second floor is going through a deep clean during this time and that is why it is closed, Our goal is to ensure guest satisfaction and provide the best service possible. We... More 

Mountain Home, Arkansas
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed October 23, 2015

The rate is over priced for the rooms and area and much higher then many other hotels in the area. I arrived late and it was the only hotel in the area with a room and I was traveling on a motorcycle. I stayed 1 night and in the morning when I went to take a shower the tube drain... More 

Helpful?
Thank John p
Allen P, Front Office Manager at Comfort Inn, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience.The prices were high due to higher occupany and that was the last room that you... More 

Brisbane, Australia
Level Contributor
77 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed October 21, 2015

Second time staying at Comfort Inn Bardstown during KY Bourbon Festival. Prices are reasonable for festival week. Beds are comfortable and maid service every day. Rooms are quiet, no doors slamming or other guests voices heard. Need to book early for Bourbon Festival though!

Helpful?
Thank LilithMorgan13
Allen P, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! I am happy... More 

Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed October 17, 2015

We were in town doing the Kentucky Bourbon Trail. Check in was great, front desk employees VERY friendly and helpful. Room had a musty smell until the AC ran for a couple of hours. Room clean but disappointing for what we paid (the Bourbon Chase was in town, wondering if the prices were increased for that reason ??). Paint in... More 

Helpful?
Thank Matt S
Allen P, Front Office Manager at Comfort Inn, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. Sincerely, Allen Patel Assistant. More 

Michigan
Level Contributor
122 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed October 16, 2015

wonderful place, refrigerator, microwave and safe in our room--clean and pleasant staff. wonderful breakfast with two choices of pancakes you could make--very helpful in the breakfast area and with information about the area staying closer to Bardstown would have been nicer

Helpful?
Thank buckmi
Allen P, Front Office Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! I am happy... More 

Harrod, United States
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 11, 2015 via mobile

Stayed at this hotel for two nights while on the Bourbon Trail. The hotel was very clean and the staff were very hospitable! The manager even helped carry our bags up to our room. We will make a point to stay there again on our next trip to Bardstown.

Helpful?
Thank Matthew L
Allen P, Front Office Manager at Comfort Inn, responded to this review

It is always our goal to provide excellent customer service to our guests, so we’re happy to read that you enjoyed your stay. Please think of us next time you’re in town! Best Regards Allen PatelThank you for staying with Comfort Inn during you recent visit to the Bardstown area. More 

Morrisburg, Canada
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed October 4, 2015 via mobile

We really liked this hotel. Descent price for rooms and the room we used was clean, comfortable, well-appointed and boy, the bed was super comfortable! To top it off the staff were friendly and helpful. Be sure to visit the Mexican restaurant next door (about a 1 minute walk away) for authentic and tasty food. This was a recommendation by... More 

Helpful?
Thank dihnontourist
Allen P, Front Office Manager at Comfort Inn, responded to this review

I was happy to see that you had a great experience while staying with us. We are privileged in having a great team in all our departments, but I am personally very proud of our Breakfast department. I know that how having a clean room is crucial for enjoying your stay, and our housekeeping department understands this. Thanks again, and... More 

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