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Candlewood Suites - Wichita Northeast

2.0 of 5
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3141 North Webb Road, Wichita, KS 67226
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Candlewood Suites - Wichita Northeast
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Ranked #41 of 84 Hotels in Wichita
A recent review
4 of 5 stars Reviewed March 6, 2015
jsantossilva Sao Jose Dos Campos, SP
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46 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sao Jose Dos Campos, SP
Top Contributor
75 reviews 75 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 6, 2015

The hotel has spacious and comfortable rooms. The room has a full kitchen structure. There was no breakfast. You can cook any meal in the room. The staff is helpful and friendly. Good option if you don't mind about having breakfast at the hotel.

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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed February 15, 2015

Sometimes an extended stay hotel is not very modern, but this hotel was great. The bed and pillows were very comfortable. The decor was modern and stylish. The bathroom was bright and large. Amenities included DVD player, gym and laundry and the ability to rent many items if needed. Would definitely stay here again.

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Tulsa, Oklahoma
Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed February 9, 2015

The front desk staff was rude and is not open 24/7 like almost all modern hotels including other candlewoods no ice machine no business center mediocre convenience store no area for smokers out of the weather when they screw up your reservation and put you in a non smoking room the rooms look newly decorated though

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IHGCare, Guest Relations Manager at Candlewood Suites - Wichita Northeast, responded to this review

Dear max862005, Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. It seems that we were not able to execute an exemplary hotel stay experience with regard to room allocation and front office services. Please accept... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 26, 2014 via mobile

Do not tell truckers that this place accommodates semi parking when it clearly does not. The front desk needs to inform guests if asked that this is not a semi friendly location. I was very upset about this and the smell of cigarettes in the lobby and the elevator made things worse. The room was nicely decorated with a new... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites - Wichita Northeast, responded to this review

Dear Daniel B, Thank you for bringing this to our attention. I’m very sorry to hear about your experience on your recent stay. We would like to follow up with you. We have sent you a private message in an effort to obtain more information. I look forward to hearing back from you very soon. Sincerely, Connie D Case Manager... More 

Gold Canyon, Arizona
1 review
4 of 5 stars Reviewed October 19, 2014

Nice accommodations at a reasonable price. There were two issues. One, bathroom door knob loose and two, 1 inch gap between tub spout and wall which can result in mold in wall. Desk clerk was notified. We notice at most motels the lack of maintenance.

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Crystal W, Manager at Candlewood Suites - Wichita Northeast, responded to this review

Thank you for your review. We also thank you for bringing up the issues you had in your room, so that we are able to get it fixed right away. Hope to have you back next time you're in town. Nichole-guest services More 

Spring City, Tennessee
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 24, 2014

Our first choice to stay in Wichita. A fully stocked kitchen, no charge to use the washers and dryers, and below average room rate for a Candlewood make this a great value. The fitness room was quite good. The location is convenient for us, and a short drive gets you to Cabela's.

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Crystal W, Manager at Candlewood Suites - Wichita Northeast, responded to this review

travelarry55354, We are delighted to hear you enjoyed your stay with us at Candlewood Suites and we also appreciate you making us your first choice in hotels here in Wichita. We are happy to know you were able to take advantage of the free amenities we offer! Thanks again and we hope to have you back next time your in... More 

Weston super Mare, United Kingdom
Top Contributor
112 reviews 112 reviews
112 hotel reviews
98 helpful votes 98 helpful votes
5 of 5 stars Reviewed August 14, 2014

Booked one night, allocated room 232. The usual facilities for Candlewood Suites, I must admit that I do like the facilities. The hotel is opposite a private airport and next door to some of the hospital units – major spine surgery and endoscopy!!! No breakfast available at these establishments . Would return if in the area.

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Crystal W, Manager at Candlewood Suites - Wichita Northeast, responded to this review

GasFromSomerset, Thank you for taking time out to review our hotel. We are glad you enjoyed your experience. We hope you took advantage of our candlewood cupboard, 24 hr fitness center and/or the free laundry. We hope you return next time your in town. Nichole-guest services More 

Chicago, Illinois
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 30, 2014

The hotel is clean and safe in a good location close to the highway. Kitchenette is well appointed. The staff is ready to loan a dvd at anytime. I didnt use the washer and dryer or the work out facility. I did not use the in house store as there are plenty of places to shop nearby.

Was this review helpful? Yes 2
Crystal W, Manager at Candlewood Suites - Wichita Northeast, responded to this review

katb530, Thank you for your great review on Candlewood Suites Northeast! We appreciate your positive comment and hope next visit you are able to take advantage of our Candlewood Cupboard. Nichole-guest services More 

Melbourne, Australia
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 8, 2014

Great reasonably priced hotel.Clean modern rooms very comfortable.Liked being able to make a home cooked meal after most of time pretty ordinary diners & restaurants they have in US.Pretty good fitness room,well recommend this hotel.

Was this review helpful? Yes 1
Crystal W, General Manager at Candlewood Suites - Wichita Northeast, responded to this review

Dear Hugh, Thank you for taking the time out to rate our hotel. I am glad you enjoyed your stay and made use of the kitchen in your room. If there is anything that we could have done better during your stay, please reach out to me. We are always looking for ways to improve and WOW our guests. Again... More 

Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 5, 2014 via mobile

Def a great place -- couldn't believe how great for the price! Wish could have stayed longer. Arrived late , key waiting in lobby lock box , rooms fantastic ! Will def visit here again if in area . Thank u !

Was this review helpful? Yes 2
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