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TownePlace Suites Wichita East

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9444 East 29th Street North, Wichita, KS 67226
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1 room 1 adult
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TownePlace Suites Wichita East
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76 Reviews from our TripAdvisor Community

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Bloomington, Illinois
Level Contributor
7 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

I spent 3 days here, and as usual I felt welcomed, comfortable and stress free. The rooms are very well equipped and in spotless condition. The breakfast is fresh and filling. The rates are very reasonable. I have stayed here many times. Thanks to a wonderful staff.

Helpful?
Thank samfasyou
Arkansas
Level Contributor
52 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed December 6, 2015 via mobile

The hotel Manager, Chris was the Best thing about this visit...For a Marriott property, this is Totally Unacceptable. There is a tremendous amount of money needing to be invested in this property or they meed to remove the word Marriott off the front of the building. The old look, the feel, the old mildew smell, the Extremely Tiny room space,... More 

Helpful?
Thank LuxuryTraveler21
Lewisville, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 30, 2015

Chris, the Manager, greeted us and attended to our reservation with great care. It was the day after Thanksgiving and he had let most of his staff take the day off since it was going to be slow. An ice storm came in and Chris personally salted the parking lot and sidewalks. He was there late that night, and up... More 

Helpful?
2 Thank Dianne P
Cape Coral
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 14, 2015

I spend more time in hotels than at home so I call myself a hotel snob and this is a nice long-term stay hotel. The housekeeping and front desk staff are very friendly, helpful and mindful of my privacy which is important because I work in my room. I also travel with a service dog and he is very well... More 

Helpful?
Thank Denise K
Manhattan, Kansas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 11, 2015

The front desk manager was fantastic when we checked in and out and remembered us and why we were in town. Other guest service agents needed a bit of coaching. Super comfortable beds. Interesting layout for the single queen suite. Breakfast was good but limited. Overall clean room. Nothing fancy but very comfortable for the cost. Very close to what... More 

Helpful?
Thank Mollie B
JedSchanz, General Manager at TownePlace Suites Wichita East, responded to this review

Thank you for your great review. It is a very accurate assessment of our hotel. A few of our desk clerks are new and I will share your response with them. Thanks again for staying with us and we hope to see you next time your are in Wichita. More 

Collierville, Tennessee
Level Contributor
115 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed October 7, 2015

Very well run towneplace suites. Certainly above and beyond the brand standard. Breakfast was par for the course. Service was above and beyond (we had a slight issue with our reservation, our fault, but was taken care of during check in.) Only negative was trash pickup is at early AM Monday morning (it was 5:04 AM) so any rooms on... More 

Helpful?
Thank Chris B
JedSchanz, General Manager at TownePlace Suites Wichita East, responded to this review

Thank you for your great review of our hotel. I am glad you enjoyed your stay. More 

Nevada, Missouri
1 review
1 of 5 stars Reviewed September 25, 2015

They changed our rate AFTER we were already booked and AFTER the time we could change or cancel our reservation! General Manager Jed Schanz was unethical and unprofessional and I will NEVER stay at this chain of properties again. Charged us 3X what we confirmed online to pay. Shame! Shame! Shame!

Helpful?
Thank Colleen G
JedSchanz, General Manager at TownePlace Suites Wichita East, responded to this review

Colleen, When reserving a room on friends and family rate all reservations and changes need to be made online. The changes were made via call in to the front desk. Unfortunately, your reservation did not have a phone number or I would have tried to call you to speak with you about the rate change. As it was I sent... More 

Garden City, Kansas
1 review
5 of 5 stars Reviewed September 21, 2015

I recently reserved a handicap accessible room for my sister. While the room was as requested, the distance to the room from the elevator was quite a walk for my sister who struggles (thus, her reason for handicap accessibility). I quickly called the front desk to ask for another room. The front desk clerk was very, very, helpful and found... More 

Helpful?
Thank Paula F
JedSchanz, General Manager at TownePlace Suites Wichita East, responded to this review

Hi Paula, Thanks for the great response. I was happy to hear that we delivered the level of service that we expect. Thanks again for staying with us and we look forward to seeing you next time you are in Wichita. More 

Oklahoma
Level Contributor
212 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed August 31, 2015

This was my first stay at a TownPlace Suites, although I often stay at Residence Inns and other Marriott properties. This is a newer property that is in generally great shape. It is a little off the beaten path on the NE side of the city, but it is very easy to get to on K96 at Webb. The public... More 

Helpful?
Thank Keith T
JedSchanz, General Manager at TownePlace Suites Wichita East, responded to this review

Hi Keith, Thanks for your great review of the hotel. I am glad to hear that you will be back. Next time you visit maybe you can come during the week to try our new hot breakfast bar that includes eggs and sausage. We look forward to seeing you next time. Thanks again More 

Saint Augustine, FL
Level Contributor
78 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed July 29, 2015

Stayed here for part of a week, while doing consulting in Wichita. Room 106. Having never stayed at a TownePlace Suites before, it reminds of a Residence Inn, but smaller. Pros: -Conveniently located in relation to Kansas Hwy 96. -Plenty of places to eat nearby (a mile or two). -Very welcoming. Chris put me in a great spot within the... More 

Helpful?
Thank Mark K
JedSchanz, General Manager at TownePlace Suites Wichita East, responded to this review

Thank you for your nice review of the hotel. I am glad that you enjoyed your stay. I will share your experience with our team and work to address the areas we could improve on. Thanks again for staying with us and we look forward to housing you next time you are in Wichita More 

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