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All 81 Wichita hotels

Hawthorn Suites by Wyndham Wichita East

3.0 of 5 Hotel   |   411 South Webb Road, Wichita, KS 67207 (Formerly Residence Inn Wichita East)
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Ranked #47 of 81 Hotels in Wichita
A recent review
5 of 5 stars Reviewed August 22, 2014
Theresa J Annapolis
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310 reviews from our community

Traveler rating
    88
    96
    59
    39
    28
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144
42
22
76
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hawthorn Suites by Wyndham Wichita East
See the most recent reviews
Chanute
1 review
4 of 5 stars Reviewed August 20, 2014

I rented a loft. Me my friend stayed in the private bedroom and our teenage boys stayed upstairs in the loft (in their own little space) so it was the perfect setup. Having two bathrooms was great! The room showed some wear and tear, such as the carpet needing replaced, but overall it was not too bad. The only thing... More

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
wichitagm, General Manager at Hawthorn Suites by Wyndham Wichita East, responded to this review

Dear Valued guest, Thank you for staying with us, We appreciate your kind words and look forward to having you and your family return for future reservations. Priscilla Gonzales General Manager More

1 review
2 of 5 stars Reviewed August 7, 2014

This hotel is really in need of updating. The carpeting was ripped and both carpet and furniture was extremely old and weathered. Wasn't what I expected for a Wyndham hotel. One bed had very dirty sheets. Staff brought a clean set, but we had to put them on ourselves because they were the only staff person on duty and had... More

Was this review helpful? Yes
wichitagm, General Manager at Hawthorn Suites by Wyndham Wichita East, responded to this review

Valued Guest, I recently received a copy of your review for our hotel. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. We would love to have you stay with us again to show you our redoubled efforts... More

Grawn, Michigan
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed August 4, 2014

After staying at the extended inn this was a way better place to stay. The room was clean and the kitchenette was clean and had dishes in it. The hot dog dinner was a nice added bonus and breakfast was great. The couch was a little tattered and the ceiling's stucco was cracking but the room was welcoming.

Was this review helpful? Yes
wichitagm, General Manager at Hawthorn Suites by Wyndham Wichita East, responded to this review

Dear Anita, Thank you so much for the nice review of our property. Whenever I read comments like your's it always gives me great pleasure. My staff and I strive to make every guest's stay completely enjoyable, and our greatest reward is validation that we've done just that. Please know we would be thrilled to have you again as our... More

Oklahoma City, Oklahoma
1 review
1 of 5 stars Reviewed August 3, 2014

This place is very run down. I would never recommend this to anyone. I wouldn't even let one of our boys sleep on the pullout couch. It was old and gross. Outside the lights were out both upstairs and down. Very unsafe and I reported it the first night. They fixed it 2 days later. They allow pets....you can definitely... More

Was this review helpful? Yes
wichitagm, General Manager at Hawthorn Suites by Wyndham Wichita East, responded to this review

Dear Paula We appreciate you taking the time to provide feedback to us about your stay at our hotel. Please accept my apologies for the issues you experienced. Since the staff and I strive to provide friendly service, clean rooms and a comfortable stay for all of our guests, I am saddened to read that we were unable to do... More

Easton, Pennsylvania, United States
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 1, 2014

The overall cleanliness and condition of the property was good, I had a few complaints which we brought to the attention of the desk clerk. 1. The bathroom fan in our room needed repairs or replacement, it squealed for about two minutes in the morning when the room was on the cool side, obviously needs the motor replaced. 2. The... More

Was this review helpful? Yes
wichitagm, General Manager at Hawthorn Suites by Wyndham Wichita East, responded to this review

Dear Valued guest, We know that our guests have multiple hotel choices, which is why our mission is to provide clean, comfortable rooms at an affordable price that guests want to come back to. The room condition you describe is totally unacceptable to me and not at all representative of our quality standards. In response to your post, I have... More

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Additional Information about Hawthorn Suites by Wyndham Wichita East

Address: 411 South Webb Road, Wichita, KS 67207 (Formerly Residence Inn Wichita East)
Phone Number:
Location: United States > Kansas > Wichita
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hawthorn Suites by Wyndham Wichita East 3*
Number of rooms: 64
Reservation Options:
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Also Known As:
Hawthorn Suites By Wyndham Wichita East Hotel Wichita
Hawthorn Hotel Wichita

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