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All 79 Wichita hotels

Hawthorn Suites by Wyndham Wichita East

3.0 of 5 Hotel   |   411 South Webb Road, Wichita, KS 67207 (Formerly Residence Inn Wichita East)
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64%
Ranked #43 of 79 hotels in Wichita
A recent review
5 of 5 stars reviewed 5 days ago
Albert J B Wichita
  • Reviews (282)
  • Photos (38)
  • Amenities
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  • Room tips (23)
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282 people have reviewed this hotel

Traveler rating
    85
    82
    53
    35
    27
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126
39
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72
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
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English first
Boulder, Colorado
1 review
1 of 5 stars Reviewed 2 days ago NEW

Smoke smell permeated non-smoking room. room was unbelievably filthy. Holes in the carpet, stains on the furniture. Other guest smoking illegal substances outside. Never seen anything like it. Complained to company, but never got call from manager I was promised.

Was this review helpful? Yes
wichitagm, General Manager at Hawthorn Suites by Wyndham Wichita East, responded to this review

Dear Valued Guest, We know that our guests have multiple hotel choices, which is why our mission is to provide clean, comfortable rooms at an affordable price that guests want to come back to. The room condition you describe is totally unacceptable to me and not at all representative of our quality standards. In response to your post, I have... More

Wichita
1 review
2 of 5 stars Reviewed 3 days ago NEW

The property is needing some serious update. Our room had worn places in the carpet, the cushions on the hide-a-bed were broken down so that when you tried to sit on the couch to watch TV you sank down into the frame. The bathroom ceiling was pealing.

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
wichitagm, General Manager at Hawthorn Suites by Wyndham Wichita East, responded to this review

Dear Value Guest, Thank you for your recent review of your stay. I am so disappointed that the room was dirty and smelled of smoke. Please accept my apology. To prevent this from happening again, my team has been detailing the rooms. I appreciate you bringing this to our attention. If you would like to discuss this further, please do... More

Wichita
1 review
5 of 5 stars Reviewed 5 days ago NEW

Always stays here when traveling from MN to TX and have been happy each time. Good hot breakfast... clean rooms... Carpet was older but otherwise the room was in good shape. Not super fancy but good stay for a good price. Central ice machine was broken but the room had an ice machine but it was slow to make ice.

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
wichitagm, General Manager at Hawthorn Suites by Wyndham Wichita East, responded to this review

Dear Valued Guest, Thank you so much for the nice review of our property. Whenever I read comments like your's it always gives me great pleasure. My staff and I strive to make every guest's stay completely enjoyable, and our greatest reward is validation that we've done just that. Please know we would be thrilled to have you again as... More

2 reviews
1 of 5 stars Reviewed 1 week ago

Please go somewhere else for your stay in Wichita. The manager of this hotel promised to help me get the internet working and the entire week we were there it never worked properly.. I'm not the only person who had trouble another employee named neeka also said the internet does not work well. The pool was green with trash in... More

Was this review helpful? Yes
wichitagm, General Manager at Hawthorn Suites by Wyndham Wichita East, responded to this review

Dear Valued Guest, Let me apologize again that your stay was not completely satisfying, and assure you that we will continue to listen to our guests in forums like this one or directly. I do apologize for any inconvenience during your 5 day trip. I hope that you would give us the pleasure of having you as a guest again... More

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Perfect for long term stays and families. Loved the pool and that dinner and a breakfast were both provided. Many amenities! Each staff member was friendly and went out of their way to meet our specific needs.

Was this review helpful? Yes
wichitagm, General Manager at Hawthorn Suites by Wyndham Wichita East, responded to this review

Dear Valued Guest, Thank you so much for the nice review of our property. Whenever I read comments like your's it always gives me great pleasure. My staff and I strive to make every guest's stay completely enjoyable, and our greatest reward is validation that we've done just that. Please know we would be thrilled to have you again as... More

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Additional Information about Hawthorn Suites by Wyndham Wichita East

Address: 411 South Webb Road, Wichita, KS 67207 (Formerly Residence Inn Wichita East)
Phone Number:
Location: United States > Kansas > Wichita
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hawthorn Suites by Wyndham Wichita East 3*
Reservation Options:
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Also Known As:
Hawthorn Suites By Wyndham Wichita East Hotel Wichita
Hawthorn Hotel Wichita

38 photos of this hotel

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to Hawthorn Suites by Wyndham Wichita East. Our pet-friendly hotel near Exploration Place is perfect for an extended stay or weekend getaway. Wake up each morning to our free hot breakfast buffet, then go for a refreshing swim in our outdoor pool, relax in our hot tub or take advantage of free passes to the local Genesis Health Club. Stay connected to home and the office with free Wi-Fi, then head to your spacious suite, equipped with a full kitchen. Free parking for cars and trucks of all sizes as well as dry cleaning services and handicapped-accessible and non-smoking suites are available at our Wichita, KS hotel. Join us Monday through Thursday for drinks and hors d’oeuvres at our weeknight social hour. ... more   less 
Number of rooms
64

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