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Hawthorn Suites by Wyndham Wichita West

3.0 of 5
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2405 North Ridge Road, Wichita, KS 67205
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Hawthorn Suites by Wyndham Wichita West
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287 Reviews from our TripAdvisor Community

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Overland Park, Kansas
2 reviews
3 of 5 stars Reviewed 1 week ago

The location works great for my needs. The breakfast is an added plus and the evening food can be good at times too. It's quiet and I always seep well. My biggest complaint is that every time I stay there is something missing or not working in the room. It feels like they do a band-aid approach rather than getting... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank ritag961
Junction City, Kansas
1 review
3 of 5 stars Reviewed 4 weeks ago

Very Clean, very quiet and is centrally located for convenience of dining and entertainment. Breakfast was a few minutes late but very good with a variety of fair.

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank barryjosephk
Priscilla G, General Manager at Hawthorn Suites by Wyndham Wichita West, responded to this review

Dear Valued Guest I appreciate you taking the time to write such a wonderful review. It's great to hear that my staff took great care of you; your review made my day and I appreciate that. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! Priscilla Gonzales General Manager More 

Travelers are raving about these Wichita hotels

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed December 31, 2015

Spent 37 minutes in the lobby attempting to check in because employee could not figure out how to use computer. It was New Years Eve and there was NO heat or hot water. They gave us our money back but it was a terrible experience and a big waste of time. I should have read all the terrible reviews before... More 

Helpful?
Thank Brad B
Priscilla G, General Manager at Hawthorn Suites by Wyndham Wichita West, responded to this review

Value Guest, I recently received a copy of your review for our hotel. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. Priscilla Gonzales General Manager More 

Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed December 23, 2015

Usually stay at Hampden Inn on West Kellogg but decided to try this one instead. Very disappointed! The facility feels very dated, somewhat unclean and WAY to big for the furniture (or lack of). Free breakfast was a few stale sweet rolls, some cereal and some hot items that looked like they had been sitting there way too long. Sorry... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank Scottlynes
Kansas City, Missouri
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 21, 2015

Stayed in this property for one night for business trip. The hotel is very run down, carpets torn and shredded, the doors do not open or close easy, just generally overall needs to be renovated. The front staff was not helpful and on the rude side.

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
1 Thank Susan M
Priscilla G, General Manager at Hawthorn Suites by Wyndham Wichita West, responded to this review

Dear Valued Guest We know that our guests have multiple hotel choices, which is why our mission is to provide clean, comfortable rooms at an affordable price that guests want to come back to. The room condition you describe is totally unacceptable to me and not at all representative of our quality standards. In response to your post, I have... More 

Topeka, Kansas
1 review
1 of 5 stars Reviewed December 14, 2015

Place wasn't so bad, but left room at 8 without officially checking out and left my tablet in my room. Went back an hour and a half later and tablet was no where to be found. I will never come back.

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank C7134WKjennifert
Priscilla G, General Manager at Hawthorn Suites by Wyndham Wichita West, responded to this review

Valued Guest, Let me apologize again that your stay was not completely satisfying, and We had to change our staff around. We will continue to listen to our guests in forums like this one or directly.I hope that you would give us the pleasure of having you as a guest again at this hotel or any other brand location in... More 

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