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Holiday Inn Wichita East I-35

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549 South Rock Road, Wichita, KS 67207
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Holiday Inn Wichita East I-35
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Ranked #46 of 84 Hotels in Wichita
A recent review
4 of 5 stars Reviewed December 3, 2014
martonl300 Las Vegas
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102 reviews from our community

Traveler rating
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    31
    8
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24
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Holiday Inn Wichita East I-35
See the most recent reviews
Las Vegas
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 3, 2014

This is an older hotel and is currently undergoing a remodel. There is construction going on from 9am to 5pm? They are upgrading the sound wall to reduce noise and redoing the courtyard and parts of the lobby. I stayed on the Saturday after Thanksgiving so there were no construction workers or noise although during the week I cannot say... More 

Was this review helpful? Yes
MGarrison, Director of Sales at Holiday Inn Wichita East I-35, responded to this review

Thank you for taking the time to review our hotel. I am thrilled to see you enjoyed some of the updates we have already made and that the renovations we are still doing didn't hinder your stay. Our hard working staff takes great pride in our hotel and it is nice to know that our guests can see this in... More 

Kansas City, Kansas
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 11, 2014

Rooms are clean. Staff was very friendly and helpful. TV reception was bad. The staff moved us to a new room because our TV reception was not good and it was still not the best in the second room. But they also comped us breakfast so the staff is great! Can't wait to stay here again when the remodel is... More 

Was this review helpful? Yes
MGarrison, Director of Sales at Holiday Inn Wichita East I-35, responded to this review

Thank you for your feedback. I am disappointed to hear that your stay with us was not what you expected. I understand how this may have been frustrating for you. I want to assure you this is experience is not representative of the service we want to provide. I sincerely apologize for the issues you had during your stay. I... More 

Top Contributor
171 reviews 171 reviews
66 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed October 14, 2014 via mobile

stayed for a flight training in town. Rooms are big, bathrooms could be a little bigger, wifi in and out often. Gym needs some repair. The restaurant green mill is very good. Staff friendly. Free outside parking, near the mall like 5 minutes walk. Old Chicago is just across the road.

Was this review helpful? Yes
MGarrison, Director of Sales at Holiday Inn Wichita East I-35, responded to this review

Thank you for your review. We appreciate all guest comments and use them to improve our service and product. We do have a great location, close to shopping and restaurants. I am happy to see you took advantage of this. We are in the process of renovating our hotel at this time. I hope that once renovations are complete you... More 

1 review
2 of 5 stars Reviewed October 5, 2014

Dumb corporate decision !! Every public TV( lounge, lobby, etc) was on FOX News...even the treadmills got only two stations(espn and FOX hate news)....immediately alienating 50% of customers...go CNN.... Really lousy business decision

Was this review helpful? Yes
MGarrison, Director of Sales at Holiday Inn Wichita East I-35, responded to this review

Thank you for reviewing our hotel. We use guest reviews to improve our service and product. Your review will be taken into account for those improvements. Thank you again and we hope to see you again soon. More 

Highlandville, Missouri, United States
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed September 15, 2014

The hotel is under construction, when it is complete it will be a very nice hotel, they expect it to be completed next year. We hope to be in the area again next year, hopefully it will be complete by then so we see how it is finished. The room we had was clean and everything was in working order.... More 

Was this review helpful? Yes
Melanie G, Director of Sales at Holiday Inn Wichita East I-35, responded to this review

Thank you for taking the time to review our hotel. We are under renovations at this time, updating every aspect of our hotel. I am happy to know that the renovations didn't hinder your stay. Our staff take pride in the hotel and it is good to know that our guests can see this. I hope during your next visit... More 

Dodge City, Kansas, USA
2 reviews
4 of 5 stars Reviewed September 2, 2014

They were doing some major renovation (demolishing part of the old structure and redoing a few floors) but it was absolutely not a problem for my stay. I used points to stay for free so can't really say what the normal cost/value is. Staff was very helpful. This is the second time at a Holiday Inn that they are not... More 

Was this review helpful? Yes
Melanie G, Director of Sales at Holiday Inn Wichita East I-35, responded to this review

Thank you for taking the time to review our hotel. Out staff takes great pride in our hotel and any feedback we get from guests is used to improve our service and product. I apologize for the lack of information in regards to breakfast. We are a full service hotel rather than an Express so we do have a restaurant... More 

Atlanta, Georgia
Top Contributor
116 reviews 116 reviews
29 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed August 19, 2014

As many other reviewers have noted, the rooms are drab, worn and in need of renovation. The needed renovation was underway during our stay, however it hadn't reached our room, which was adequate but nothing beyond that. The beds were ok for a night and the air conditioning was cold but took none of the humidity out of the air... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Wichita East I-35, responded to this review

Dear James F, Thank you for your recent stay with us and reviewing our property. I am disappointed to hear that your experience with us was not what you expected. I sincerely apologize for the room condition fell below your standards. Kindly be assured that we treat this matter seriously as we always strive to deliver world-class service to our... More 

texas
Top Contributor
55 reviews 55 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed July 24, 2014

Hotel was easy to find. The guy checking us in was extremly helpful. The hotel is under some construction so the outdoor pool was not working. But they do have a nice indoor one. The bathroom is small and rooms need updating. Kinda smelled musty. The beds were very confortable and ac worked great. We would stay again for the... More 

Was this review helpful? Yes 2
hiwichita, Director of Sales at Holiday Inn Wichita East I-35, responded to this review

Thank you for the review of our hotel. We are under renovations at this time and that includes all of our guestrooms. I am disappointed to see that you were not told our restaurant is open daily for breakfast. That is not the serve we want to provide our guests. Again, thank you for taking the time to review our... More 

Mesilla, New Mexico
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 23, 2014

Headed west from Chicago we stopped for a night in Wichita. Driving up to this hotel doesn't present the best image so I went into the lobby for a closer look. Was greeted by restaurant staff serving hot pizza and a gorgeous lobby area, Nice. The staff here is super friendly and go out of their way to help you.... More 

Was this review helpful? Yes
hiwichita, Director of Sales at Holiday Inn Wichita East I-35, responded to this review

Thank you for taking the time to review our hotel. I am thrilled to hear that you stopped here during your road trip and that you wanted to stay longer. Our hardworking staff takes pride in our hotel and restaurant. I am happy to hear that our guests can see this. We are under going a complete renovation at this... More 

Beloit, Kansas
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 14, 2014

The lobby was very very nice and hotel staff was friendly and very helpful. But the room was not,, the room was clean but the bed was horrid. When I sat on the bed it went almost to the floor. We were exhausted so we stayed but would not stay again.

Was this review helpful? Yes
hiwichita, Director of Sales at Holiday Inn Wichita East I-35, responded to this review

Thank you for reviewing our hotel. I am sorry to see you didn't have the stay you were expecting. We are undergoing a full renovation of our guestrooms at this time. I hope that during your next stay you enjoy the changes we are making. More 

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