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All 80 Wichita hotels

Holiday Inn Wichita East

3.0 of 5 Hotel   |   549 S. Rock Rd., Wichita, KS 67207
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48%
Ranked #51 of 80 hotels in Wichita
A recent review
3 of 5 stars Reviewed March 24, 2014
D7505XG Iowa City, Iowa
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85 people have reviewed this hotel

Traveler rating
    18
    21
    29
    7
    10
See reviews for
20
7
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40
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
There are newer reviews for Holiday Inn Wichita East
See the most recent reviews
Iowa City, Iowa
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 24, 2014

This was listed as a 3-star hotel but only the the lobby area could be described as 3-star. The lobby was beautiful and newly remodeled. The room was clean but only adequate. I wouldn't pay a 3-star price for it (and luckily didn't). Although we didn't see conditions that other reviewers described, we were thoroughly unimpressed. The beds were uncomfortable... More

Was this review helpful? Yes
hiwichita, Director of Sales at Holiday Inn Wichita East, responded to this review

Thank you for your review. I am disappointed to hear that your stay was not what you had expected. I am really sorry the restaurant staff did not provide you with prompt service. I understand how frustrating that can be. I want to assure you this is not representative of service we expect to provide. I apologize for the inconvenience... More

Goodyear, Arizona
Top Contributor
61 reviews 61 reviews
30 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed March 19, 2014

Nice older hotel in need of updating. Room was comfortable and clean. Hotel staff was profesional and very helpfull. About the only drawback was the water pressure was very low in the shower. This may be the age of the plumbing showing. All in all I would stay there again.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Wichita East, responded to this review

Dear Bob M, First of all, thank you very much for your recent stay at our hotel. We are happy to see your compliments of our clean and comfortable rooms. We also appreciate your kind words regarding our staff. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to... More

Shawnee, Oklahoma
1 review
3 of 5 stars Reviewed March 9, 2014

I booked this hotel because I wanted somewhere nicer than a cheap motel and I wanted a pool for the kids. I found this one on Kayak.com and paid for my stay nearly two weeks in advance. When I first arrived, I was very impressed. Carlene was wonderful! She allowed me to check in early, which was very much appreciated.... More

Was this review helpful? Yes
hiwichita, Director of Sales at Holiday Inn Wichita East, responded to this review

Thank you for your comments on our hotel. I am disappointed you did not enjoy your stay with us. We have just completed a renovation of our lobby and public areas. The next stage of our renovation, starting this spring, is the guest rooms. I hope that once completed you love the finished product. I am also disappointed that your... More

Joplin, Missouri
Top Contributor
50 reviews 50 reviews
34 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed March 9, 2014

We enjoyed our short stay here. The indoor pool was great -perfect temperature! Our room was nice and clean. We ordered breakfast from the restaurant next door, and we were able to have it delivered to our room for a very reasonable price. That was a nice treat.

Was this review helpful? Yes
hiwichita, Director of Sales at Holiday Inn Wichita East, responded to this review

Thank you for reviewing our hotel. I am happy you enjoyed your stay and were able to relax in the pool and take advantage of our room service. We hope you stay with us again soon. More

Centreville, Virginia
1 review
2 of 5 stars Reviewed March 4, 2014

Spent 3 15 minute sessions waiting for parade of employees to try and open fitness center each morn. Finally became irate and got door fixed...eventually. Elliptical was broken and asked, complained often, for 3 weeks... No luck. Will find an extended stay with better fitness center. Complaining to hotel mgr didn't work, either Old hotel, broken sinks. If you need... More

Was this review helpful? Yes
hiwichita, Director of Sales at Holiday Inn Wichita East, responded to this review

Thank you for leaving us your feedback. I am disappointed to hear your stay was not satisfactory. I understand how this may have left you frustrated and I can assure you this experience is not representative of the service we expect to provide. I sincerely apologize for the inconvenience you have encountered. We hope you give us another chance and... More

Top Contributor
70 reviews 70 reviews
29 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 23, 2014

The room was clean, comfortable, and pleasant. The staff was very professional, friendly, and helpful. The breakfast was fast, inexpensive, tasted great. The internet was fast and very useable. I will return.

Was this review helpful? Yes
hiwichita, Director of Sales at Holiday Inn Wichita East, responded to this review

Thank you for the great review. I am happy to hear that you enjoyed your stay and that you will visit us again. I will be sure to share your comments with the hotel and restaurant staff. More

Racine, Wisconsin
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 11, 2014

When I and my group of business associates arrived at the hotel, the lobby was under construction. The noise was quite loud and made if difficult to hear details as we checked in. Overall, the hotel employees were very courteous, helpful and when asked, very accommodating. The disappointment was with the lack of procedure to IHG Reward Club Program. My... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Wichita East, responded to this review

Dear Deba B, Thank you for being an IHG Rewards Club member and for leaving us a feedback. I am disappointed to hear that your stay with us was not what you expected. I am really sorry that our staff has not provided any recognition of your status and that you were not provided with the highest level of service... More

Wichita
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 3, 2014

For paying $100 for a room it was way too much for how little I got. The beds were comfy, but it was a tiny room and the bathroom could have been in better condition. I could have paid $30 more and gotten a bigger and better room elsewhere.

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 1
hiwichita, Director of Sales at Holiday Inn Wichita East, responded to this review

Thank you for reviewing our hotel. We are sorry you didn't enjoy your stay. We are undergoing renovations at this time. We hope that you stay with us again soon and that you enjoy the changes. More

Asheville, North Carolina
Top Contributor
108 reviews 108 reviews
29 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed October 20, 2013

The hotel and staff were a real pleasure, room was great and breakfast was very good. Would definitely stay here again! I was traveling on a BMW touring motorcycle and they even went as far as allowing me to keep it under the front canopy out of the weather. This was really appreciated!

Was this review helpful? Yes 1
hiwichita, Director of Sales at Holiday Inn Wichita East, responded to this review

Thank you for your review. We strive to make every guest comfortable and happy with their stay. We want everyone to love staying with us. We hope to see you again soon! More

Sutton on Trent, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 18, 2013

I stayed here for a 4 night business trip. The front desk staff were friendly and helpful, the facilities were good and the room was spacious and comfortable. However, the breakfast setup was infuriatingly slow - table service only and the staff seemed unable to cope. Food quality was good but the organisation was poor.

Was this review helpful? Yes 1
hiwichita, Director of Sales at Holiday Inn Wichita East, responded to this review

We appreciate you taking the time to give us your feedback. We take all guest comments seriously and use them to better our service. I am sorry you had less than adequate service for breakfast. I will be sure to share your experience in our restaurant with our Management team. We hope you stay with us again soon. More

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Additional Information about Holiday Inn Wichita East

Address: 549 S. Rock Rd., Wichita, KS 67207
Phone Number:
Location: United States > Kansas > Wichita
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Wichita East 3*
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Also Known As:
Holiday Inn Wichita Hotel Wichita
Wichita Holiday Inn

31 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Holiday Inn Wichita East I-35 offers an indoor pool, Jacuzzi and an updated fitness room. Facility 100% non-smoking. Free business center. Free Wireless Internet. ATM. The hotel is on the east side of Wichita, at the corner of Rock & Kellogg (US 54/400). Across from Towne East Mall, the largest mall in Kansas, many restaurants are within a 1 mile area, .5 miles to Interstate I-35. 5 miles to downtown, 5.5 miles Wichita State University and 11 miles to airport. Businesses Nearby: Boeing, Bombardier Aerospace Learjet, Koch Industries,York International, Hawker Beechcraft, Yingling, Koch Industries, T-Mobile, Textron, Cargill-Excel, Mcconnell AFB, Dillon Food Stores, Wesley Medical Center, York International, AT&T Communications, Coleman Co, Mid Continent Cabinetry, Engenio Information Technologies, CNH Manufacturing, Westar Energy, Vulcan Chemicals, Burlington Northern & Santa Fe Railway, Wescon Products, Spirit, and Flight Safety International. Hotel does not allow pets, trained/certified service animals exempt. ... more   less 
Number of rooms
199

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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