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All 81 Wichita hotels

Holiday Inn Wichita East

3.0 of 5 Hotel   |   549 S. Rock Rd., Wichita, KS 67207
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Ranked #52 of 81 Hotels in Wichita
A recent review
3 of 5 stars reviewed 1 week ago
Mneto29
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89 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Top Contributor
127 reviews 127 reviews
55 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

stayed for a flight training in town. Rooms are big, bathrooms could be a little bigger, wifi in and out often. Gym needs some repair. The restaurant green mill is very good. Staff friendly. Free outside parking, near the mall like 5 minutes walk. Old Chicago is just across the road.

Was this review helpful? Yes
MGarrison, Director of Sales at Holiday Inn Wichita East, responded to this review

Thank you for your review. We appreciate all guest comments and use them to improve our service and product. We do have a great location, close to shopping and restaurants. I am happy to see you took advantage of this. We are in the process of renovating our hotel at this time. I hope that once renovations are complete you... More

1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

Dumb corporate decision !! Every public TV( lounge, lobby, etc) was on FOX News...even the treadmills got only two stations(espn and FOX hate news)....immediately alienating 50% of customers...go CNN.... Really lousy business decision

Was this review helpful? Yes
MGarrison, Director of Sales at Holiday Inn Wichita East, responded to this review

Thank you for reviewing our hotel. We use guest reviews to improve our service and product. Your review will be taken into account for those improvements. Thank you again and we hope to see you again soon. More

Highlandville, Missouri, United States
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed September 15, 2014

The hotel is under construction, when it is complete it will be a very nice hotel, they expect it to be completed next year. We hope to be in the area again next year, hopefully it will be complete by then so we see how it is finished. The room we had was clean and everything was in working order.... More

Was this review helpful? Yes
Melanie G, Director of Sales at Holiday Inn Wichita East, responded to this review

Thank you for taking the time to review our hotel. We are under renovations at this time, updating every aspect of our hotel. I am happy to know that the renovations didn't hinder your stay. Our staff take pride in the hotel and it is good to know that our guests can see this. I hope during your next visit... More

Dodge City, Kansas, USA
2 reviews
4 of 5 stars Reviewed September 2, 2014

They were doing some major renovation (demolishing part of the old structure and redoing a few floors) but it was absolutely not a problem for my stay. I used points to stay for free so can't really say what the normal cost/value is. Staff was very helpful. This is the second time at a Holiday Inn that they are not... More

Was this review helpful? Yes
Melanie G, Director of Sales at Holiday Inn Wichita East, responded to this review

Thank you for taking the time to review our hotel. Out staff takes great pride in our hotel and any feedback we get from guests is used to improve our service and product. I apologize for the lack of information in regards to breakfast. We are a full service hotel rather than an Express so we do have a restaurant... More

Atlanta, Georgia
Top Contributor
114 reviews 114 reviews
28 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed August 19, 2014

As many other reviewers have noted, the rooms are drab, worn and in need of renovation. The needed renovation was underway during our stay, however it hadn't reached our room, which was adequate but nothing beyond that. The beds were ok for a night and the air conditioning was cold but took none of the humidity out of the air... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Wichita East, responded to this review

Dear James F, Thank you for your recent stay with us and reviewing our property. I am disappointed to hear that your experience with us was not what you expected. I sincerely apologize for the room condition fell below your standards. Kindly be assured that we treat this matter seriously as we always strive to deliver world-class service to our... More

texas
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 24, 2014

Hotel was easy to find. The guy checking us in was extremly helpful. The hotel is under some construction so the outdoor pool was not working. But they do have a nice indoor one. The bathroom is small and rooms need updating. Kinda smelled musty. The beds were very confortable and ac worked great. We would stay again for the... More

Was this review helpful? Yes 2
hiwichita, Director of Sales at Holiday Inn Wichita East, responded to this review

Thank you for the review of our hotel. We are under renovations at this time and that includes all of our guestrooms. I am disappointed to see that you were not told our restaurant is open daily for breakfast. That is not the serve we want to provide our guests. Again, thank you for taking the time to review our... More

Los Angeles, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 23, 2014 via mobile

Headed west from Chicago we stopped for a night in Wichita. Driving up to this hotel doesn't present the best image so I went into the lobby for a closer look. Was greeted by restaurant staff serving hot pizza and a gorgeous lobby area, Nice. The staff here is super friendly and go out of their way to help you.... More

Was this review helpful? Yes
hiwichita, Director of Sales at Holiday Inn Wichita East, responded to this review

Thank you for taking the time to review our hotel. I am thrilled to hear that you stopped here during your road trip and that you wanted to stay longer. Our hardworking staff takes pride in our hotel and restaurant. I am happy to hear that our guests can see this. We are under going a complete renovation at this... More

Beloit, Kansas
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 14, 2014

The lobby was very very nice and hotel staff was friendly and very helpful. But the room was not,, the room was clean but the bed was horrid. When I sat on the bed it went almost to the floor. We were exhausted so we stayed but would not stay again.

Was this review helpful? Yes
hiwichita, Director of Sales at Holiday Inn Wichita East, responded to this review

Thank you for reviewing our hotel. I am sorry to see you didn't have the stay you were expecting. We are undergoing a full renovation of our guestrooms at this time. I hope that during your next stay you enjoy the changes we are making. More

Top Contributor
453 reviews 453 reviews
54 hotel reviews
164 helpful votes 164 helpful votes
1 of 5 stars Reviewed June 23, 2014 via mobile

Fresh paint and updated lobby did not make this a pleasant stay. Apparently renovation is stalled so no updated rooms available. Our second floor room was stuffy and noisy; outside were the main hotel AC units. No breakfast buffet, fridge or microwave. Broken down beds with dingy bedding. Stains on walls and floors. WiFi and TV signal unreliable. High priced... More

Was this review helpful? Yes
hiwichita, Director of Sales at Holiday Inn Wichita East, responded to this review

Thank you for taking the time to review our hotel. I am sorry to hear you didn't have an enjoyable stay. We have recently finished the 1st renovation phase of the lobby and public area. We are in the process of having guestrooms renovated including adding microwaves and mini-fridges to all rooms. I hope that during your next stay you... More

Edmond, Oklahoma
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 7, 2014

I have stayed at this location off and on for the last two months. The front desk staff new me by the second day I was there and are always very freindly. While cheking into my room on my second visit I happened to meet a lady in the hallway and she asked if I liked my room. I explained... More

Was this review helpful? Yes
hiwichita, Director of Sales at Holiday Inn Wichita East, responded to this review

Thank you for taking the time to review our hotel. I am pleased to see you had an excellent stay. Our hard working staff takes pride in our hotel and I am happy to hear that our guests can see this. Again, thank you for your review. We hope to see you again soon. More

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Additional Information about Holiday Inn Wichita East

Address: 549 S. Rock Rd., Wichita, KS 67207
Phone Number:
Location: United States > Kansas > Wichita
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Wichita East 3*
Number of rooms: 199
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Also Known As:
Holiday Inn Wichita Hotel Wichita
Wichita Holiday Inn

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