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BEST WESTERN Airport Inn & Conference Center

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6815 West Kellogg (US 54), Wichita, KS 67209
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1 room 1 guest
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BEST WESTERN Airport Inn & Conference Center
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194 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (194)
  • Mar-May only
    (51)
  • Jun-Aug only
    (65)
  • Sep-Nov only
    (34)
  • Dec-Feb only
    (44)
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Texas, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

Had an inside room and never heard any planes from nearby airport. Breakfast and staff were great. TV did not work when we arrived, but we were able to change rooms with no problems. Plenty of places to eat nearby and stores. Wasn't too far from downtown event we were attending.

Review collected in partnership with Best Western

Was this review helpful? Yes
BW17114, General Manager at BEST WESTERN Airport Inn & Conference Center, responded to this review

Lyle C., I'm pleased you enjoyed your stay with us and we look forward to your next visit! Feedback from our guests is very important to us and we thank you for sharing your experience. Sincerely, Jennifer Troxel General Manager 316-942-5600 jtroxel@bwairportinn.com More 

Tulsa, United States
1 review
4 of 5 stars Reviewed 1 week ago

nice older hotel, very clean , staff is fantastic breakfast and breakfast staff are not that great .. if your in a hurry skip breakfast and find it elsewhere Dinner at the restaurant is great though,,chicken and waffles are amazing as well as the monte cristo ...YUM

Review collected in partnership with Best Western

Was this review helpful? Yes
BW17114, General Manager at BEST WESTERN Airport Inn & Conference Center, responded to this review

Beth W, I'm happy you enjoyed your stay, but disappointed that our breakfast was not a pleasant experience for you. I will work with our breakfast staff to improve our guest experience. We look forward to your next visit and thank you for the valuable feedback! Sincerely, Jennifer Troxel General Manager 316-942-5600 jtroxel@bwairportinn.com More 

Winder, Georgia, USA
Level Contributor
67 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

After 12 hour drive was greeted by Yasmin's bright smile. She was very nice and oriented us to the hotel. Unfortunately, the restaurants are not open on Saturday night. Nothing close on this end of town either. Settled for fast food. The pool door is left open so the chlorine smell permeated our hallway, but not the room. The included... More 

Was this review helpful? Yes
BW17114, General Manager at BEST WESTERN Airport Inn & Conference Center, responded to this review

Cheryl B, I am pleased your trip was great for the most part. We are excited for the upcoming renovations to update our hotel and we will be working on the issues with the pool also. We value your feedback and look forward to your next stay! Sincerely, Jennifer Troxel General Manager 316-942-5600 jtroxel@bwairportinn.com More 

Mayview, Missouri
Level Contributor
70 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed 2 weeks ago

It is very obvious upon pulling into the parking lot that this is an old hotel. There is a definite misty odor. The hotel is all non-smoking now but my allergies tell me there were years of smokers before. I have been here 4 hours and my eyes are bloodshot and my nose is stopped up. The mattresses are outdated... More 

Was this review helpful? Yes
BW17114, General Manager at BEST WESTERN Airport Inn & Conference Center, responded to this review

Farmtravelers, I am disappointed that you did not enjoy your stay. What you read is correct, we are headed into a renovation and look forward to all of the exciting changes! I hope you will decide to stay with us again in the future. I would like to discuss the issues you had with you personally, if you could contact... More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago

last minute plan to stay a hotel it was in a very convenient location. our room was very clean and comfy. we will be staying here again the staff was very helpful. There was a good variety of placed near the hotel to eat. The only this we didn't like was the parking lot had some broken glass.

Was this review helpful? Yes
BW17114, General Manager at BEST WESTERN Airport Inn & Conference Center, responded to this review

Shae D, I am pleased you had a great stay and we look forward to your next visit! I will work with our staff to ensure our parking lot is safe for our guests in the future. We value your feedback! Sincerely Jennifer Troxel General Manager 316-942-5600 jtroxel@bwairportinn.com More 

Garden City, Kansas
Level Contributor
102 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The room was clean and nice enough but the property is old, outdated and the restaurant is actually horrible. The mattress was so old and broke down soft - difficult to sleep on. The bathroom mirror was broke with a giant chunk missing. The office personal had a laid back attitude and were not very polished. But the worst was... More 

Was this review helpful? Yes
BW17114, General Manager at BEST WESTERN Airport Inn & Conference Center, responded to this review

Grammy A, I am disappointed that you did not enjoy your stay. I am excited to tell you that we are in the process of beginning a three year renovation plan for our hotel. Keep an eye out for many exciting changes in the near future! I would like to discuss these issues with you personally. Please contact me at... More 

Level Contributor
4 reviews
3 of 5 stars Reviewed 3 weeks ago

Our room was fine, the breakfast was forgettable at best and the most disturbing thing was that my credit card was charged an extra $50 just in case I had an extra charge. Took 5 days to get credit on my credit card! I was not informed and not happy! I wouldn't stay there again!

Was this review helpful? Yes
BW17114, General Manager at BEST WESTERN Airport Inn & Conference Center, responded to this review

Patty C., I am disappointed that you did not have a great experience at our hotel. I would like to discuss this matter with you personally. Please contact me at your earliest convenience. Sincerely, Jennifer Troxel General Manager 316-942-5600 jtroxel@bwairportinn.com More 

Des Moines, Iowa
Level Contributor
92 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed July 29, 2015

Overall this hotel provided what we needed. Our room was clean, and we had a good night's sleep. Still, the furnishings and public areas could use updating. The pool and center activity/recreation area were not at all inviting. The free breakfast came with many fresh cooked options, but the atmosphere and food quality was average at best. We would skip... More 

Was this review helpful? Yes 1
BW17114, General Manager at BEST WESTERN Airport Inn & Conference Center, responded to this review

Dan M., I am pleased that you enjoyed your stay, but hope that your next visit is more than average. I appreciated your valuable feedback. We are beginning our hotel renovation plan and hope to have exciting changes in the coming months. We look forward to your next visit! Sincerely, Jennifer Troxel General Manager 316-942-5600 jtroxel@bwairportinn.com More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 21, 2015

So my husband had to travel to Wichita for a business meeting. The kids and I thought we would tag along for a quick family trip. First thing we encounter upon checkin was a sign in the lobby stating the "Pool was our of order". Yes "our" not "out". Upon closer inspection we discovered the pool was closed by the... More 

Was this review helpful? Yes 1
BW17114, General Manager at BEST WESTERN Airport Inn & Conference Center, responded to this review

Laurie C., I am disappointed your stay was not enjoyable. I would like to discuss this matter with you personally. Please give me a call or send me an email at your earliest convenience. Sincerely, Jennifer Troxel General Manager 316-942-5600 jtroxel@bwairportinn.com More 

Riverview, United States
1 review
2 of 5 stars Reviewed July 19, 2015

Beds were awful, the worst i have had at any hotel for years. The room was clean, staff were great, Hotel outdated. I wouldn't recommend and wouldn't stay there again. The rates were high for what we received.

Review collected in partnership with Best Western

Was this review helpful? Yes
BW17114, General Manager at BEST WESTERN Airport Inn & Conference Center, responded to this review

John J, I am disappointed that you did not enjoy your stay. I would like to discuss this personally with you, Please contact me at your earliest convenience. I am happy to report that we will soon begin our renovation project to update the hotel. Many exciting changes coming soon! Sincerely, Jennifer Troxel General Manager 316-942-5600 jtroxel@bwairportinn.com More 

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