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All 79 Wichita hotels

Holiday Inn Express & Suites Wichita Airport

2.5 of 5 Hotel   |   1236 S Dugan Road, Wichita, KS 67209
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40%
Ranked #60 of 79 hotels in Wichita
A recent review
4 of 5 stars reviewed 3 days ago
MaCsTravels2014 Tucson, Arizona
  • Overview
  • Reviews (26)
  • Photos (23)
  • Amenities
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  • Room tips (10)
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26 people have reviewed this hotel

Traveler rating
    5
    6
    5
    4
    6
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10
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12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Tucson, Arizona
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 3 days ago NEW

The night staff at the hotel provided excellent service! I arrived after a bad experience with service at a hotel close by. The shuttle driver who is the person that I spoke to about staying the night was very professional and arrived quickly to sweep me away to their property. They new of my distress, and voluntarily upgraded me to... More

Was this review helpful? Yes
Los Angeles, Ca
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

I took the hotel shuttle from the airport to the hotel. The shuttle driver was way late, leaving me waiting for a long time in the hot sun. He could not be bothered to get out of the drivers seat, leaving me to muscle open the heavy sliding door of the shuttle van, and climb in. When we arrived at... More

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 1 week ago

Natasha at the front desk was great. A large group of young baseball players and their families were staying at the hotel. Natasha was very pleasant, accommodating and made us all feel welcome. She even arranged for a late checkout. Such a great laugh too!!!

Was this review helpful? Yes
Michelle L, General Manager at Holiday Inn Express & Suites Wichita Airport, responded to this review

Dear Linda P, Thank you for taking the time to comment on your recent stay with us at the Holiday Inn Express & Suites Wichita Airport. I'm so pleased that Natasha took such good care of your group and will pass your comments on to her. Yes, she does a great laugh and people often compliment on how pleasant she... More

Top Contributor
56 reviews 56 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We needed a good place to bring family into Wichita from Scotland and Chicago and spend a few days with an indoor pool, breakfast for the six kids, etc. The place wasn't our first choice but had most of what we needed and was close to the airport. If you come here, be sure to park in front, there is... More

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Wichita Airport, responded to this review

Dear don7614, Thank you for taking the time to review our hotel and for being an IHG Rewards Club member. I appreciate your good comments regarding our proximity to the airport and our breakfast offerings. On the other hand, it is truly regrettable that your stay was not 100% satisfactory. I have noted your feedback and sent you a private... More

Kansas City, Missouri
Contributor
11 reviews 11 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Leaking shower head. Had to hold it while water was running. Noisy refrigerator had to be unplugged in order to sleep. Could hear everything in hallway and upstairs. Hot food at breakfast appeared to have been reheated several times. Man working desk did not report maintenance issues with room and was not helpful. Totally overpriced for the issues. Lots of... More

Was this review helpful? Yes 1
Michelle L, General Manager at Holiday Inn Express & Suites Wichita Airport, responded to this review

Dear Kirstin, Thank you for taking the time to comment on your recent stay at the Holiday Inn Express & Suites Wichtia Airport. Please allow me to begin this email by offering you my sincerest aplogies that we failed to meet your expectations. From the leaking shower head, to issues in the room, and breakfast being re-heated several times to... More

Edmond, Oklahoma
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 30, 2014

After arriving I checked in and ventured up to my room via the elevator. The lobby was nice and clean and I was expecting the same on the floor I was staying on. As soon as the elevator door opened to my floor I was overwhelmed by a hot muggy hallway that smelled of urine. I let that slide and... More

Was this review helpful? Yes 2
Michelle L, General Manager at Holiday Inn Express & Suites Wichita Airport, responded to this review

Dear Jeremy B, Please allow me to begin by offering you a sincere apology that your recent stay at the Holiday Inn Express & Suites Wichita Airport, failed to meet your expectations. From the muggy smell on 3rd floor (air unit had gone down and we were waiting for tech to come look at it) to being able to hear... More

Racine, Wisconsin
1 review
1 of 5 stars Reviewed May 27, 2014

AWFUL. Terrible service for check in. Assigned me to a room - then assigned someone else to my room at 10:30 at night. Broken shower, broken ac that screamed all night long. Breakfast had a slasher movie playing with extreme violence so that the staff "working" could watch it. Not my idea of a good breakfast to see blood, screaming,... More

Was this review helpful? Yes
Michelle L, General Manager at Holiday Inn Express & Suites Wichita Airport, responded to this review

Dear M M, Thank you for taking the time to comment on your recent stay at the Holiday Inn Express and Suites Wichita Airport. Please allow me to begin by offering a sincere apology for failing to meet your expectations during your stay. Guest feedback, whether positive or negative, is always welcome, and used to better train and develp my... More

1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 18, 2014

I live in wichita but was in need of a hotel for a night. I chose this one based solely on the fact that it had an indoor pool and hot tub. Upon arrival I discovered that the hot tub was broken which was very disappointing. At least the pool wasnt...or so I thought. The pool was indeed open but... More

Was this review helpful? Yes 3
Michelle L, General Manager at Holiday Inn Express & Suites Wichita Airport, responded to this review

Dear Jason H, Please allow me to begin this email by offer you a sincere apology, that the pool and hot tub were not operating correctly during your stay. We had called a service tech out but he didn't have the part in stock that he needed to fix the spa, and that heater controls both pool and spa temperature.... More

Portland, Oregon
1 review
2 of 5 stars Reviewed May 13, 2014

My last stay at this property was quite disappointing. Shortly after check-in and unpacking, I found that the toilet seat was broken and had been for some time as the retaining nut was missing. Reported to the front desk but was offered no remedy, or offer of action taken. Upon returning to the room after dinner I found the air... More

Was this review helpful? Yes
Michelle L, General Manager at Holiday Inn Express & Suites Wichita Airport, responded to this review

Dear rmpetrovski, Thank you for taking the time to comment on your recent stay at the Holiday Inn Express & Suites Wichita Airport. I apologize that we failed to meet your expectations during your stay. I can assure you, front desk immediately contacted maintenance and made a work order made for both your toilet seat and the AC unit. My... More

Lawrence, Kansas
1 review
3 of 5 stars Reviewed May 10, 2014

Hotel is located in a great location to get you into any part of the city that you need to go. The service was good, staff helpful except that they could use a little training in attire. Their breakfast is better than others that I have been to with eggs, sausage, bacon biscuits and other options. Coffee is available 24/7.... More

Was this review helpful? Yes
Michelle L, General Manager at Holiday Inn Express & Suites Wichita Airport, responded to this review

Dear Larry Z, Thank you for taking the time to post your comment about your recent stay at the Holiday Inn Express & Suites Wichita Airport. Guest feedback, whether positive or negative, is always welcome. I'm very glad our location is convienent for you and that you like our breakfast options. I am a little curious about your comment about... More

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Additional Information about Holiday Inn Express & Suites Wichita Airport

Address: 1236 S Dugan Road, Wichita, KS 67209
Phone Number:
Location: United States > Kansas > Wichita
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Wichita Airport 2.5*
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Also Known As:
Holiday Inn Express & Suites Wichita Airport Hotel Wichita
Holiday Inn Express And Suites Wichita Airport
Holiday Inn Wichita
Wichita Holiday Inn

23 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (12)
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Pool/beach area (2)
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Hotel & grounds (4)
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Dining (2)
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Other (4)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Wichita Hotel Offers Free Airport Shuttle In the heart of Kansas, the Holiday Inn Express Hotel Wichita - Airport offers a comfortable stay in the 'Air Capital of the World'. The Wichita Mid-Continent International Airport (ICT) is near our Wichita hotel's location, as are the best of Wichita's business and leisure attractions. Wichita¿s aviation industry is easily accessed from our Wichita airport hotel. Corporations such as Flight Safety, Cessna and Spirit are within ten miles of our hotel. Flight Safety International has a training facility less than a mile away. If you're in town for a conference, the Century II Convention Center is just five miles from our hotel near the Wichita airport. For the leisure traveler, Wichita offers visitors a wealth of things to do and our hotel's location makes it easy to visit them. Botanica, the Wichita Gardens, are just eight miles from our Wichita accommodations. The famous Museum of World Treasures is also just a few miles away. Exploration Place, five miles away is a hands-on museum where you can race a rabbit or make a commercial. The entire family will enjoy a visit to the Sedgwick County Zoo. Lodging in our Wichita hotel means you can take advantage of a free airport shuttle to Mid-Continent International Airport during your stay. You'll enjoy our deluxe amenities like free high-speed Internet access and a free daily breakfast buffet. Stay Smart with our Wichita hotel's great deals. ... more   less 
Number of rooms
84

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