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Holiday Inn Express & Suites Wichita Airport

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1236 S Dugan Road, Wichita, KS 67209
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1 room 1 guest
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Holiday Inn Express & Suites Wichita Airport
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53 Reviews from our TripAdvisor Community

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Traveler rating
    12
    11
    12
    8
    10
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17
5
2
24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Fayetteville, AR
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Had a long week helping my family attend to important business. All week exhausted. Before flying back home stayed here to catch an early flight. Cold room, good pillows and comfy bed. The room and rest of the facility were all clean and well maintained. Service was speedy when I checked in. Decent place to stay on the way to... More 

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Washington DC, District of Columbia
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We recently were flying out of Wichita airport and had an early flight so we selected the Holiday Inn Express to stay over before our flight out. I love the proximity to the airport, although being so close you get to hear the planes taking off and landing, especially if your room is on the side facing the airport. Fortunately,... More 

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Tulsa, Oklahoma
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I had to stay here for business. I used to like Holiday Inn Expresses when they first appeared, but that was long ago. My first concern was the sign in the lobby saying the property is under renovation. Check in was smooth, but as soon as I got to the room, my fears were confirmed. The AC didn't work. Switched... More 

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Melissa S, Manager at Holiday Inn Express & Suites Wichita Airport, responded to this review

We are renovating and we are very excited about it. I'm sorry you saw the downside of it, but I hope you come back when we are finished. Management More 

Level Contributor
66 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I have no clue what is going on with Holiday Inns this year. My last several stays have been disappointing and this was no exception. The place is undergoing renovation and the pool is closed. Per usual no warning when making reservations. The carpets were not vacuumed for two days. The AC is noisy. The furniture in my room was... More 

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Melissa S, Manager at Holiday Inn Express & Suites Wichita Airport, responded to this review

I'm sorry you were here for the hour we had to close the pool while it was being vacuumed. It was important for us to keep it clean. We are renovating the hotel and we hope you will come back when it is completed. As for breakfast, we do have many options to chose from on our breakfast buffet and... More 

Oro Valley, Arizona
Level Contributor
75 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The checkin process was welcoming and speedy. They are in a remodeling process, the rooms are small but decorated up to date and clean. The neighborhood seems safe. Definitely overpriced though compared to like hotels.

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Melissa S, Manager at Holiday Inn Express & Suites Wichita Airport, responded to this review

I'm glad you were happy with the front desk staff. It is a very safe neighborhood. Guests jog and go for walks all the time. We are very excited about the remodel. Please come back and see us when we are through. Management. More 

Dallas, Texas
Level Contributor
62 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Checked in at 3 PM. The room temp was over 80 degrees and the A/C did not work. Called the desk they sent someone up who fiddled with it and then said the circuit breaker on the plug popped. Reset it and the A/C began working. Awoke at 1AM and again at 4 AM with the temp at 79 and... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Wichita Airport, responded to this review

Dear BDsd, Thank you for your recent stay with us and reviewing our property. Please accept my sincerest apologies for the air conditioning issue you experienced. I understand the discomfort this caused you. Rest assured that this matter will be looked into. We’d like to obtain some additional detail regarding your experience so we have sent you a private message.... More 

Iowa
Level Contributor
147 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed July 9, 2015

Stayed here as it was closest to business appointment the next morning. Nice place, friendly staff who goes the extra mile to make sure their guests have a great experience. Excellent upgrade, good suggestion for dinner. Fitness room under remodeling but still functional. I'll return here

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The Villages, Florida
Level Contributor
248 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
3 of 5 stars Reviewed July 7, 2015

Stayed 7/5. Seemed like limited parking, but probably had more behind the hotel. Our check in was cordial and professional. A single clean elevator took us to our room. Room was clean and beds were comfortable with plenty of pillows. We did note that the bathtub drain did not do the job and we stood ankle deep in water. The... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Wichita Airport, responded to this review

Dear Jerry C, Thank you for taking the time to relay your comments regarding our property during your recent stay. I am glad that you found the bed comfortable and the room clean. Please accept my apologies for falling short of your expectations on some aspects of your stay. The feedback we receive from our valued guests, like you, enables... More 

Brighton, Colorado
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed July 5, 2015

Before making my reservation, I reviewed all of the reviews by travellers and the comments made by the manager. Time and time again the manager stated that the facility had been remodeled, well.......that is not at all the case. When arrived and walked into the first room they gave us, the bathroom was in serious need of repair. The soap... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Wichita Airport, responded to this review

Dear SWONKEN, Thank you for posting a candid review about our hotel on TripAdvisor. We value each feedback we receive as these will allow us to identify the areas that may benefit from our additional attention. It is disheartening to know that your experience was not as pleasant as it should have been because of the condition of our rooms.... More 

2 reviews
5 of 5 stars Reviewed June 30, 2015

The hotel room was clean and the breakfast was good. Had a variety to choose from. The sausage gravy and biscuits was a hit for my family. The pool was clean. Just wish there was one outside to enjoy the sunshine.

Was this review helpful? Yes
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