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Holiday Inn Express & Suites Wichita Airport

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1236 S Dugan Road, Wichita, KS 67209
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Holiday Inn Express & Suites Wichita Airport
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48 Reviews from our TripAdvisor Community

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Traveler rating
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16
5
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21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Dallas, Texas
Level Contributor
60 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Checked in at 3 PM. The room temp was over 80 degrees and the A/C did not work. Called the desk they sent someone up who fiddled with it and then said the circuit breaker on the plug popped. Reset it and the A/C began working. Awoke at 1AM and again at 4 AM with the temp at 79 and... More 

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Iowa
Level Contributor
136 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here as it was closest to business appointment the next morning. Nice place, friendly staff who goes the extra mile to make sure their guests have a great experience. Excellent upgrade, good suggestion for dinner. Fitness room under remodeling but still functional. I'll return here

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The Villages, Florida
Level Contributor
248 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed 7/5. Seemed like limited parking, but probably had more behind the hotel. Our check in was cordial and professional. A single clean elevator took us to our room. Room was clean and beds were comfortable with plenty of pillows. We did note that the bathtub drain did not do the job and we stood ankle deep in water. The... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Wichita Airport, responded to this review

Dear Jerry C, Thank you for taking the time to relay your comments regarding our property during your recent stay. I am glad that you found the bed comfortable and the room clean. Please accept my apologies for falling short of your expectations on some aspects of your stay. The feedback we receive from our valued guests, like you, enables... More 

Brighton, Colorado
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Before making my reservation, I reviewed all of the reviews by travellers and the comments made by the manager. Time and time again the manager stated that the facility had been remodeled, well.......that is not at all the case. When arrived and walked into the first room they gave us, the bathroom was in serious need of repair. The soap... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Wichita Airport, responded to this review

Dear SWONKEN, Thank you for posting a candid review about our hotel on TripAdvisor. We value each feedback we receive as these will allow us to identify the areas that may benefit from our additional attention. It is disheartening to know that your experience was not as pleasant as it should have been because of the condition of our rooms.... More 

5 of 5 stars Reviewed June 30, 2015

The hotel room was clean and the breakfast was good. Had a variety to choose from. The sausage gravy and biscuits was a hit for my family. The pool was clean. Just wish there was one outside to enjoy the sunshine.

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Vestal, New York
Level Contributor
116 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed June 25, 2015 via mobile

The room is nice and comfortable, but you can hear people talking (not loudly) in the hallway and other room doors closing. If you are a light sleeper, you may have issues. The rooms do have a small fridge and microwave.

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1 review
5 of 5 stars Reviewed June 11, 2015 via mobile

I can't say enough about the hospitality of the staff during my stay! My child and I arrived late and he wanted some milk and the night manager was sweet and gave us some milk- now this may seem standard to most but we have been on the road for over a week and stayed at Hampton Suites and NOT... More 

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Oklahoma
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 10, 2015

This place is awful. The beds literally suck! The noise it's unbelievable! The walls must be made of tissue paper. You'd be better off sleeping in your car in a Walmart parking lot! Decor is delapidated, staff is stoic, not very clean and parking is less than desirable. Do not stay here-I surely won't again!

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Melissa S, Manager at Holiday Inn Express & Suites Wichita Airport, responded to this review

Dear Silvia C, I see by the date of your stay it was in November. We have done a lot of remodeling since then. I'm sorry you didn't enjoy your stay then. Please come back and enjoy our accommodations now and see the difference. Sincerely, More 

Brady, Texas
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 18, 2015

I have found a distinct standard when it comes to the Holiday Inn hotel chain. If you’re looking for a fun place with a pool and hot tub, this is your place. Holiday Inn has very well rounded accommodations for the whole family. Plus the breakfast service is outstanding!

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Melissa S, Manager at Holiday Inn Express & Suites Wichita Airport, responded to this review

Dear Kyle, I'm glad you found our standards high. We do have a nice, large pool and jacuzzi. We strive to be family orientated and I'm glad you and your family had a good time and enjoyed our wonderful hot breakfast bufett. I hope to see you again. Sincerely, Melissa Silver General Manager Holiday Inn Express & Suites Wichita Airport More 

Wichita, Kansas
1 review
5 of 5 stars Reviewed March 17, 2015

i was put up in this hotel by my insurance company because of a flood that i had in my home. i stayed in the executive suite with my husband and daughter and had PLENTY of room. i do not think i can find enough good things to say about this hotel, staff and property. They beyond exceeded any expectations... More 

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Melissa S, Manager at Holiday Inn Express & Suites Wichita Airport, responded to this review

DominiqueRingle, Thank you for your kind words. We too enjoyed having you here as well. We loved talking to you everytime you stopped by the desk. I am glad you enjoyed our hot breakfast. Everyone enjoys that corner suite. It is huge and you can see a lot with the windows facing 2 directions. I am so glad you enjoyed... More 

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48 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (24)
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Hotel & grounds (8)
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Pool/beach area (4)
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Business center/function rooms (2)
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Other (6)
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