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All 81 Wichita hotels

Holiday Inn Express & Suites Wichita Airport

2.5 of 5 Hotel   |   1236 S Dugan Road, Wichita, KS 67209
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41%
Ranked #61 of 81 Hotels in Wichita
A recent review
5 of 5 stars reviewed 2 weeks ago
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31 reviews from our community

Traveler rating
    7
    6
    6
    6
    6
See reviews for
10
2
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14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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2 reviews
5 of 5 stars Reviewed 2 weeks ago

My family & I came to this hotel after leaving another horrible hotel right after checking in. We were greeted with a beautiful great smelling front room & the nicest receptionist I've ever met! She was the sweetest person & my 4 year old daughter fell in love with her. They were booked up in the room we were hoping... More

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Mankato, Minnesota
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed there for one night in October 2013 so this was a repeat stay, this time for 3 nights. We used hotel points so the room was free, a great value. We had forgotten how painfully slow the single elevator was but that wasn't as much of a problem as it was on our previous stay, although the elevator... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Wichita Airport, responded to this review

Dear lindam797, Thank you for taking the time to leave a comprehensive review about your stay and being an IHG Rewards Club Member. I am sorry that this visit was not completely satisfactory due to the condition of the room and Wifi being a disappointment. Please be assured that your comments will be discussed with management and appropriate actions will... More

Van Buren, Arkansas
1 review
2 of 5 stars Reviewed August 15, 2014 via mobile

Staff was very friendly. Air conditioner in the room doesn't have a constant fan feature so it loudly kicks on and off all night and your literally right by the airport so you get to hear airplanes and helicopters all night. Fridge in the room was also ticking and making noise all night. Rooms need updating. You need to be... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Wichita Airport, responded to this review

Dear 1timlingo, Thank you for taking the time to provide feedback on your stay. It is unfortunate the noise in the room prevented you from fully enjoying your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have shared your comments... More

Wichita, Kansas
1 review
2 of 5 stars Reviewed August 10, 2014

The A/C sounds like a jet engine. The window barely opens so your stuck w/ this setup & it was a challenge every single day. Impossible to get a comfortable temperature. The TV had to be extremely loud to hear over the AC unit, then when the AC shut off the tv was blaring, poor people next to me. Slept... More

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IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Wichita Airport, responded to this review

Dear Sherry E, Thank you so much for taking the time to leave us your feedback. I am delighted to hear that you found our beds great and clean, breakfast good and staff nice. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I... More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed August 4, 2014

Very clean and up to date. All the staff were friendly and well informed to the area. The room was very spacious and the bed was very "sleepable". I didn't go in the pool but noticed a few of the patrons having quite a lot of fun there. An big A+.

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Tucson, Arizona
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed July 21, 2014

The night staff at the hotel provided excellent service! I arrived after a bad experience with service at a hotel close by. The shuttle driver who is the person that I spoke to about staying the night was very professional and arrived quickly to sweep me away to their property. They new of my distress, and voluntarily upgraded me to... More

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Los Angeles, Ca
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 16, 2014

I took the hotel shuttle from the airport to the hotel. The shuttle driver was way late, leaving me waiting for a long time in the hot sun. He could not be bothered to get out of the drivers seat, leaving me to muscle open the heavy sliding door of the shuttle van, and climb in. When we arrived at... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Wichita Airport, responded to this review

Dear I_Love_Los_Angeles, We appreciate you taking the time to review our hotel. We just want to assure you that our hotel is very proud of its level of service, cleanliness and quality of its product. We are disappointed that we did not meet your expectations with regards to the shuttle service on this particular day. Kindly be assured that we... More

1 review
4 of 5 stars Reviewed July 13, 2014

Natasha at the front desk was great. A large group of young baseball players and their families were staying at the hotel. Natasha was very pleasant, accommodating and made us all feel welcome. She even arranged for a late checkout. Such a great laugh too!!!

Was this review helpful? Yes
Michelle L, General Manager at Holiday Inn Express & Suites Wichita Airport, responded to this review

Dear Linda P, Thank you for taking the time to comment on your recent stay with us at the Holiday Inn Express & Suites Wichita Airport. I'm so pleased that Natasha took such good care of your group and will pass your comments on to her. Yes, she does a great laugh and people often compliment on how pleasant she... More

Top Contributor
79 reviews 79 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed June 26, 2014

We needed a good place to bring family into Wichita from Scotland and Chicago and spend a few days with an indoor pool, breakfast for the six kids, etc. The place wasn't our first choice but had most of what we needed and was close to the airport. If you come here, be sure to park in front, there is... More

Was this review helpful? Yes 4
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Wichita Airport, responded to this review

Dear don7614, Thank you for taking the time to review our hotel and for being an IHG Rewards Club member. I appreciate your good comments regarding our proximity to the airport and our breakfast offerings. On the other hand, it is truly regrettable that your stay was not 100% satisfactory. I have noted your feedback and sent you a private... More

Kansas City, Missouri
Contributor
11 reviews 11 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed June 22, 2014

Leaking shower head. Had to hold it while water was running. Noisy refrigerator had to be unplugged in order to sleep. Could hear everything in hallway and upstairs. Hot food at breakfast appeared to have been reheated several times. Man working desk did not report maintenance issues with room and was not helpful. Totally overpriced for the issues. Lots of... More

Was this review helpful? Yes 1
Michelle L, General Manager at Holiday Inn Express & Suites Wichita Airport, responded to this review

Dear Kirstin, Thank you for taking the time to comment on your recent stay at the Holiday Inn Express & Suites Wichtia Airport. Please allow me to begin this email by offering you my sincerest aplogies that we failed to meet your expectations. From the leaking shower head, to issues in the room, and breakfast being re-heated several times to... More

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Additional Information about Holiday Inn Express & Suites Wichita Airport

Address: 1236 S Dugan Road, Wichita, KS 67209
Phone Number:
Location: United States > Kansas > Wichita
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Wichita Airport 2.5*
Number of rooms: 84
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Also Known As:
Holiday Inn Express & Suites Wichita Airport Hotel Wichita
Holiday Inn Express And Suites Wichita Airport
Holiday Inn Wichita
Wichita Holiday Inn

23 photos of this hotel

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