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Holiday Inn Express & Suites Wichita Airport

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1236 S Dugan Road, Wichita, KS 67209
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Holiday Inn Express & Suites Wichita Airport
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43 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Vestal, New York
Level Contributor
106 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

The room is nice and comfortable, but you can hear people talking (not loudly) in the hallway and other room doors closing. If you are a light sleeper, you may have issues. The rooms do have a small fridge and microwave.

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I can't say enough about the hospitality of the staff during my stay! My child and I arrived late and he wanted some milk and the night manager was sweet and gave us some milk- now this may seem standard to most but we have been on the road for over a week and stayed at Hampton Suites and NOT... More 

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Oklahoma
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

This place is awful. The beds literally suck! The noise it's unbelievable! The walls must be made of tissue paper. You'd be better off sleeping in your car in a Walmart parking lot! Decor is delapidated, staff is stoic, not very clean and parking is less than desirable. Do not stay here-I surely won't again!

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Melissa S, Manager at Holiday Inn Express & Suites Wichita Airport, responded to this review

Dear Silvia C, I see by the date of your stay it was in November. We have done a lot of remodeling since then. I'm sorry you didn't enjoy your stay then. Please come back and enjoy our accommodations now and see the difference. Sincerely, More 

Brady, Texas
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 18, 2015

I have found a distinct standard when it comes to the Holiday Inn hotel chain. If you’re looking for a fun place with a pool and hot tub, this is your place. Holiday Inn has very well rounded accommodations for the whole family. Plus the breakfast service is outstanding!

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Melissa S, Manager at Holiday Inn Express & Suites Wichita Airport, responded to this review

Dear Kyle, I'm glad you found our standards high. We do have a nice, large pool and jacuzzi. We strive to be family orientated and I'm glad you and your family had a good time and enjoyed our wonderful hot breakfast bufett. I hope to see you again. Sincerely, Melissa Silver General Manager Holiday Inn Express & Suites Wichita Airport More 

Wichita, Kansas
1 review
5 of 5 stars Reviewed March 17, 2015

i was put up in this hotel by my insurance company because of a flood that i had in my home. i stayed in the executive suite with my husband and daughter and had PLENTY of room. i do not think i can find enough good things to say about this hotel, staff and property. They beyond exceeded any expectations... More 

Review collected in partnership with this hotel

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Melissa S, Manager at Holiday Inn Express & Suites Wichita Airport, responded to this review

DominiqueRingle, Thank you for your kind words. We too enjoyed having you here as well. We loved talking to you everytime you stopped by the desk. I am glad you enjoyed our hot breakfast. Everyone enjoys that corner suite. It is huge and you can see a lot with the windows facing 2 directions. I am so glad you enjoyed... More 

Denver, Colorado
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed February 16, 2015

Several fridge mishaps occurred while here for a long week stay due to business. I came back to my room in the evening two nights and my fridge had froze all the food I brought. I have severe food allergies and brought all my food with me from Denver by car so this was a huge problem for me requiring... More 

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Melissa S, Manager at Holiday Inn Express & Suites Wichita Airport, responded to this review

Dear Childej, Thank you for taking the time give us your feedback. I'm sorry you experienced problems with your refrigerator in your room, but was glad that Cassie was able to take care of you. I see we do have some training to be taken care of also. Thank you for bringing this to my attention. We are very convenieniently... More 

EL PASO
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 4, 2015 via mobile

We didnt expect to get a room as we were traveling to missouri but we were tired and it was snowing..great service .front desk clerk was fast..friendly..upgraded our room.gave us list of restaurants in the immediate area...upgraded room

Was this review helpful? Yes
Melissa S, Manager at Holiday Inn Express & Suites Wichita Airport, responded to this review

Thank you so much for letting us know how you feel. We have an excellent staff here who take pride in great Customer Service. I'm glad they took great care of you. Please come back and see us. Melissa Silver General Manager Holiday Inn Express & Suites Airport Wichita Kansas More 

Level Contributor
58 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed December 5, 2014

Ok I realize it's not their fault but somehow at 2:00 am 2:30 and 3:00 the fire alarm went off..my guess is someone was smoking in their room. The least you could do is acknowledge the tremendous inconvenience this caused for everyone and have a short note in their invoice you slide under the door. It would have been appreciated.... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Wichita Airport, responded to this review

Dear pmjennissen, Thank you for your feedback regarding your recent visit at our hotel. It is very nice to know that you like dour location. We are sincerely sorry to read about your negative experience over the fire alarm. Your comments are being shared with the hotel management and appropriate action will be taken. I assure you that every comment,... More 

Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed November 28, 2014 via mobile

We have stayed here, twice a year, for six years and never have we experienced the POOR quality of service from the front desk to the housekeeping staff. More than once, we have left a note for the housekeeping staff to leave coffee packets during our four day stay and NEVER did they follow through with that little request. In... More 

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Melissa S, Manager at Holiday Inn Express & Suites Wichita Airport, responded to this review

Thank you for taking the time to let us know how you feel. We can't make a better product if we don't hear your feedback. I am sorry you had a disappointing stay. Is our goal to make every customer feel like they are at home and in your case we failed. Please accept my sincere apology. More 

Woodridge, Illinois
Level Contributor
136 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed November 1, 2014

Stayed here on a recent business trip and among the better HEI's I've used. Modern decor, clean room, friendly staff and good breakfast selection, Very convenient location to airport, with shuttle service. Some early morning aircraft noise but not bad. I would return again.

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24 photos of this hotel

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