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Holiday Inn Express & Suites Wichita Airport

2.5 of 5 1236 S Dugan Road, Wichita, KS 67209
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Holiday Inn Express & Suites Wichita Airport
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Holiday Inn Express & Suites Wichita Airport
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35 reviews from our community

Traveler rating
    7
    8
    7
    7
    6
See reviews for
10
4
1
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Senior Contributor
45 reviews 45 reviews
12 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Ok I realize it's not their fault but somehow at 2:00 am 2:30 and 3:00 the fire alarm went off..my guess is someone was smoking in their room. The least you could do is acknowledge the tremendous inconvenience this caused for everyone and have a short note in their invoice you slide under the door. It would have been appreciated.... More 

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Senior Contributor
33 reviews 33 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

We have stayed here, twice a year, for six years and never have we experienced the POOR quality of service from the front desk to the housekeeping staff. More than once, we have left a note for the housekeeping staff to leave coffee packets during our four day stay and NEVER did they follow through with that little request. In... More 

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Melissa S, Manager at Holiday Inn Express & Suites Wichita Airport, responded to this review

Thank you for taking the time to let us know how you feel. We can't make a better product if we don't hear your feedback. I am sorry you had a disappointing stay. Is our goal to make every customer feel like they are at home and in your case we failed. Please accept my sincere apology. More 

Woodridge, Illinois
Top Contributor
108 reviews 108 reviews
20 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed November 1, 2014

Stayed here on a recent business trip and among the better HEI's I've used. Modern decor, clean room, friendly staff and good breakfast selection, Very convenient location to airport, with shuttle service. Some early morning aircraft noise but not bad. I would return again.

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Iowa City, Iowa
Top Contributor
260 reviews 260 reviews
62 hotel reviews
117 helpful votes 117 helpful votes
4 of 5 stars Reviewed October 12, 2014

We had a room that faced the airport - it's not a very busy airport and we only heard one airplane during the day. Otherwise, it was so quiet we thought we were the only ones staying there. A large eating area with a nice selection of breakfast food and chocolate milk.

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2 reviews
5 of 5 stars Reviewed September 4, 2014

My family & I came to this hotel after leaving another horrible hotel right after checking in. We were greeted with a beautiful great smelling front room & the nicest receptionist I've ever met! She was the sweetest person & my 4 year old daughter fell in love with her. They were booked up in the room we were hoping... More 

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Melissa S, Manager at Holiday Inn Express & Suites Wichita Airport, responded to this review

Thank you so much for your kind words. Please come and visit us again. We appreciate your loyalty. More 

Mankato, Minnesota
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 31, 2014

We stayed there for one night in October 2013 so this was a repeat stay, this time for 3 nights. We used hotel points so the room was free, a great value. We had forgotten how painfully slow the single elevator was but that wasn't as much of a problem as it was on our previous stay, although the elevator... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Wichita Airport, responded to this review

Dear lindam797, Thank you for taking the time to leave a comprehensive review about your stay and being an IHG Rewards Club Member. I am sorry that this visit was not completely satisfactory due to the condition of the room and Wifi being a disappointment. Please be assured that your comments will be discussed with management and appropriate actions will... More 

Van Buren, Arkansas
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed August 15, 2014 via mobile

Staff was very friendly. Air conditioner in the room doesn't have a constant fan feature so it loudly kicks on and off all night and your literally right by the airport so you get to hear airplanes and helicopters all night. Fridge in the room was also ticking and making noise all night. Rooms need updating. You need to be... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Wichita Airport, responded to this review

Dear 1timlingo, Thank you for taking the time to provide feedback on your stay. It is unfortunate the noise in the room prevented you from fully enjoying your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have shared your comments... More 

Wichita, Kansas
1 review
2 of 5 stars Reviewed August 10, 2014

The A/C sounds like a jet engine. The window barely opens so your stuck w/ this setup & it was a challenge every single day. Impossible to get a comfortable temperature. The TV had to be extremely loud to hear over the AC unit, then when the AC shut off the tv was blaring, poor people next to me. Slept... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Wichita Airport, responded to this review

Dear Sherry E, Thank you so much for taking the time to leave us your feedback. I am delighted to hear that you found our beds great and clean, breakfast good and staff nice. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed August 4, 2014

Very clean and up to date. All the staff were friendly and well informed to the area. The room was very spacious and the bed was very "sleepable". I didn't go in the pool but noticed a few of the patrons having quite a lot of fun there. An big A+.

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Tucson, Arizona
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed July 21, 2014

The night staff at the hotel provided excellent service! I arrived after a bad experience with service at a hotel close by. The shuttle driver who is the person that I spoke to about staying the night was very professional and arrived quickly to sweep me away to their property. They new of my distress, and voluntarily upgraded me to... More 

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Additional Information about Holiday Inn Express & Suites Wichita Airport

Address: 1236 S Dugan Road, Wichita, KS 67209
Phone Number:
Location: United States > Kansas > Wichita
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express & Suites Wichita Airport 2.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Holiday Inn Express And Suites Wichita Airport
Holiday Inn Express & Suites Wichita Airport Hotel Wichita
Holiday Inn Wichita
Wichita Holiday Inn

23 photos of this hotel

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