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All 78 Wichita hotels

Holiday Inn Express & Suites Wichita Airport

2.5 of 5 Hotel   |   1236 S Dugan Road, Wichita, KS 67209
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53%
Ranked #52 of 78 hotels in Wichita
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
Mary L Kansas City, Kansas
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16 people have reviewed this hotel

Traveler rating
    5
    4
    4
    0
    3
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6
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8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Kansas City, Kansas
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Good front desk service. Clean and comfortable rooms. Pool well maintained. Breakfasts were ok. Good Internet connection consistently. Close to good shopping and easy access to the airport and main highway through town.

Was this review helpful? Yes
Michelle L, General Manager at Holiday Inn Express & Suites Wichita Airport, responded to this review

Dear Mary L, Thank you for taking the time to comment on your recent stay at the Holiday Inn Express & Suites Wichita Airport. Guest feedback, whether positive or negative, is always welcome. We love to hear when we exceed the guests' expectation during their stay, and it sounds like in your case, we did just that. I will be... More

Saint Louis, Missouri
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I usually stay at the Holiday Inn Express Wichita Airport because the staff is very friendly and helpful. Anytime I have a question about the Wichita Area they are very knowledgeable. Rooms were clean and beds comfortable.

Was this review helpful? Yes
Michelle L, General Manager at Holiday Inn Express & Suites Wichita Airport, responded to this review

Dear Great place to stay near the airport! Thank you so much for taking the time to comment on your recent stay at the Holiday Inn Express & Suites Wichita-Airport. Guest feedback, whether positive or negative, is always welcome, and used to further lead and develop my staff on delivering a GREAT guest experience. So glad to hear that all... More

Wichita, Kansas
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 27, 2014

I stayed here back in December due to home remodel. When I checked in to my room I had no pillows or shower curtain in my room. Maria was very helpful to get me what I needed. The next day I asked for full service on my room when I returned my bed was not made and only the trash... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Wichita Airport, responded to this review

Dear guerra79, Thank you for your staying with us and for bringing this to our attention. We are very sorry to hear about your experience on your recent stay. We would like to address your experience further, and have sent you an email with additional details. Sincerely, Connie D Case Manager IHGCare More

Kansas
Contributor
19 reviews 19 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 20, 2014

Quick check in. Room clean and everything in order. Quiet air conditioning. Flat Screen TV. Free Shuttle Service to and from the airport, which is approx. 5 minutes from the hotel. Great breakfast buffet with a variety of options - from waffles, to eggs and sausage, yogurt and cereal, of course. Very quiet as it is located far from Kellog.... More

Was this review helpful? Yes
Michelle L, General Manager at Holiday Inn Express & Suites Wichita Airport, responded to this review

Dear MaFKansas, WOW! Thank you so much for the great review. Guest feedback, whether positive or negative, is always welcomed and used to further develop our team to continue to deliver an exceptional guest experience. We are so glad that we not only met but exceeded your expectations during your stay. From the clean quiet room, to the breakfast buffet,... More

Rockford, Illinois
1 review
4 of 5 stars Reviewed February 19, 2014

Natasha did a wonderful job checking us in for one night, and adjusting reservations when colleagues from Europe were severely delayed due to weather. Then the next day, after checking us out, Natasha was magnificent when checking us back in for another night, as all flights out of Wichita were cancelled due to the huge snow storm. Fast, accurate,friendly, helpful... More

Was this review helpful? Yes
Michelle L, General Manager at Holiday Inn Express & Suites Wichita Airport, responded to this review

Dear Richard, Thank You so much for taking the time to comment on your recent stay at the Holiday Inn Express & Suites Wichita-Airport, and for having such nice things to say about Natasha. She is great at delivering a positive guest expereince and it sounds like you were able to experience that first hand. I will be sure to... More

Washington, Missouri
2 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 19, 2014

Upon checking in to the property I had booked three months in advance the manager informed me they didn't have any ground floor rooms, which I had requested. He informed me they didn't have any, but had just given a traveler who was in my group, who was on her first trip, who had booked just one week before, she... More

Was this review helpful? Yes 1
Michelle L, General Manager at Holiday Inn Express & Suites Wichita Airport, responded to this review

Dear Poor Manners, Please allow me to offer you my sincerest apology for the way with which you feel you were treated during your recent stay at Holiday Inn Express and Suites Wichita-Airport. Guest feedback, whether positive or negative, is always welcome and I use it to lead and develop my staff on delivering excellent customer service 100% of time.... More

Brisbane, Australia
Top Contributor
88 reviews 88 reviews
22 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed January 4, 2014

This hotel was a good place for a night stay. Arrived early due to snowstorm, waited 10 minutes and they had a room ready for us. Front staff was very friendly and helpful. Room was clean and beds were comfortable. Nothing to complain about. We were recognized as priority members and given a goody bag with small snack. It was... More

Was this review helpful? Yes
Michelle L, General Manager at Holiday Inn Express & Suites Wichita Airport, responded to this review

Dear Tunda1999, Thank You so much for taking the time to comment on how nice your recent stay was at our hotel. Guest feedback, whether positive or negative, is always welcome, and it helps us know what we need to work on and in what ways we are exceeding our guests' expectations. I'm so pleased to hear that you enjoyed... More

Anchorage, Alaska
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 5, 2013

I've stayed at this hotel once or twice in the last few weeks, as businees has brought me to the Wichita area quite often lately. I had a good experience when staying here before, so this experience was a let-down. I was in my room relaxing around 8:00 last night, and two men started having a loud conversation right outside... More

Was this review helpful? Yes 2
Michelle L, General Manager at Holiday Inn Express & Suites Wichita Airport, responded to this review

Dear Scot P, Please let me begin this email by offering you my sincerest apologies for failing to meet your expectations during your last stay at my property. I have only been the General Manager here a few months, and I'm trying my best to reply to all guest comments and try to encourage them to give us another try... More

Senior Contributor
24 reviews 24 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 1, 2013

just looked at my credit card statement and noticed a discrepancy in the print out I received and what is posted on the statement....after calling the hotel, I was told that there is an additional 10% charge to cover any 'possible' charges if the room is 'trashed' or other such problems. Go to know at the beginning of the stay... More

Was this review helpful? Yes
Michelle L, General Manager at Holiday Inn Express & Suites Wichita Airport, responded to this review

Dear Doufin, Please accept my sincerest apologies that you were not made away of the additional $10 per night "authorization" for incidentals to your credit card. I'm sorry that the front desk staff did not explain that to you during the check in process. Guest feedback, is always used as a learning tool to help us better develop our customer... More

Senior Contributor
24 reviews 24 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 1, 2013

for the last six years as it is close to our daughter's house and have seen a marked improvement in the internet access; however, as the years have past, their room prices have increased without significant improvements in the 'extras' especially the 'hot breakfast'. It's interesting that the daily room prices fluctuate based on the day of the week. We... More

Was this review helpful? Yes
Michelle L, General Manager at Holiday Inn Express & Suites Wichita Airport, responded to this review

Dear Doufin, Thank you for taking the time to comment on your recent stay at my hotel. I'm glad to hear that you have been staying with us for several years and that you are seeing marked improvements. As part of a new management team, guest feedback, whether positive or negative, is always welcome and it helps us score how... More

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Additional Information about Holiday Inn Express & Suites Wichita Airport

Also Known As:
Holiday Inn Express And Suites Wichita Airport
Holiday Inn Express & Suites Wichita Airport Hotel Wichita
Holiday Inn Express & Suites Wichita Airport Hotel
Holiday Inn Wichita
Wichita Holiday Inn
Address: 1236 S Dugan Road, Wichita, KS 67209
Phone Number:
Location: United States > Kansas > Wichita
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #52 of 78 hotels in Wichita
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Wichita Airport 2.5*
Official Description (provided by the hotel):
Wichita Hotel Offers Free Airport Shuttle In the heart of Kansas, the Holiday Inn Express Hotel Wichita - Airport offers a comfortable stay in the 'Air Capital of the World'. The Wichita Mid-Continent International Airport (ICT) is near our Wichita hotel's location, as are the best of Wichita's business and leisure attractions. Wichita¿s aviation industry is easily accessed from our Wichita airport hotel. Corporations such as Flight Safety, Cessna and Spirit are within ten miles of our hotel. Flight Safety International has a training facility less than a mile away. If you're in town for a conference, the Century II Convention Center is just five miles from our hotel near the Wichita airport. For the leisure traveler, Wichita offers visitors a wealth of things to do and our hotel's location makes it easy to visit them. Botanica, the Wichita Gardens, are just eight miles from our Wichita accommodations. The famous Museum of World Treasures is also just a few miles away. Exploration Place, five miles away is a hands-on museum where you can race a rabbit or make a commercial. The entire family will enjoy a visit to the Sedgwick County Zoo. Lodging in our Wichita hotel means you can take advantage of a free airport shuttle to Mid-Continent International Airport during your stay. You'll enjoy our deluxe amenities like free high-speed Internet access and a free daily breakfast buffet. Stay Smart with our Wichita hotel's great deals. ... more   less 
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