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Northrock Suites

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7856 E. 36th Street North, Wichita, KS 67226
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1 room 1 guest
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Northrock Suites
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68 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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    (13)
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    (25)
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There are newer reviews for Northrock Suites
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Moore, Oklahoma
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed March 1, 2015 via mobile

We were here for a bowling tournament. My husband has stayed here before, but this was my first time. We liked it! Lobby and eating area is very spacious. Our room was very nice with 2 beds and a sofa bed. We has a larger than norm fridge and a small microwave. Bathroom was bigger then most places we stay.... More 

Was this review helpful? Yes 1
wmcgreg, General Manager at Northrock Suites, responded to this review

Thank you for your kind review. We are trying hard to make every stay as pleasant as possible. More 

Midland, MI
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed January 28, 2015 via mobile

Booked this 2.5 star room on Hotwire and chose it based on 100% recommended. Furniture is worn, carpet has holes and is dirty. Bathroom appears clean. Disappointed so far and haven't even slept on the beds. Wouldn't recommend this place.

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1 review
1 of 5 stars Reviewed January 20, 2015

We arrived late nov.26th. A few minutes after checking in my daughter called and said there were bugs coming out of the wall in their room. They caught one in a plastic box and took a picture of another one. We took it to the front desk where they stated that they were cock roaches and offered a different room... More 

Was this review helpful? Yes
WesMcGreg, General Manager at Northrock Suites, responded to this review

This room was checked by our Pest Control Company, and NO bed bugs were found. We take this accusation very serious, and it was checked out extensively. I'm sorry for your issue, but I do not believe that you got this problem from Northrock Suites. I ask guests to seriously consider my response when thinking about booking our hotel. We... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed January 18, 2015

When we first walked into the room even my five year old said it smelled bad. It smelled like someone literally just smoked a cigarette before we walked in. The kids were excited about having a TV in all three rooms and it was nice to have a DVD player, but that's about as far as it went. There was... More 

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Phoenix, Arizona
2 reviews
2 of 5 stars Reviewed January 16, 2015

Rooms are a nice size, shower pressure good. Breakfast bland but available. When asked directly, the front desk stated that they double book rooms so get there early. As for beds, rock hard, and some weird thing on the mattress. Housekeeping cuts corners. The glaring problem is the staff on their cell phones and the unavailability/ refusal of the manager... More 

Was this review helpful? Yes
WesMcGreg, General Manager at Northrock Suites, responded to this review

I'm sorry about your issues. I'm not sure who you talked to at the front desk, but it is NOT our policy to overbook rooms which might leave some guests without a room. Overbookings do occur occasionally at our property, just like at all hotels I'm sure. But almost always during weekends with some major event going on in Wichita,... More 

North Texas
Level Contributor
46 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed December 31, 2014

We booked last minute on Hotwire and they had a great rate for this hotel. I was a little nervous, because I had never heard of this hotel, but was happy to learn it was suites. When we arrived at the hotel, we were really surprised at the value we received. The hotel is clean and comfortable. The staff was... More 

Was this review helpful? Yes 1
Russell
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed December 8, 2014 via mobile

We have stayed here a few times and are generally satisfied with the place, but come with the right expectations. The rooms are showing their age, outlets that don't work and not nearly enough of them. Housekeeping clearly makes broad sweeps of the rooms, as the corners and behind the doors are rife with dust bunnies and dead bugs. The... More 

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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 28, 2014

Stayed one night due to poor sleep, beds were old and caved to the center, all pillows were completely flat. Woke up at 130 with a stiff neck went to front desk to ask for another pillow, interrupted the guy playing on his cell phone, said sorry that's all we have and went back to his cell phone. The next... More 

Was this review helpful? Yes 2
Hutchinson
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed September 14, 2014 via mobile

Pick this hotel because it was close to our church conference. Hotel was very clean and nice, a very updated hotel. Our room was great with microwave, refrigerator, and two very nice soft high back chairs with ottomans. Bed was very nice, along with a good bed! Hotel very close to nice restaurants and close to highways to come and... More 

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Chattanooga, Tennessee
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 7, 2014

Love, Love, LOVED this hotel. It was quite a surprise. We booked it online and when we pulled up we almost jumped for joy!!! It was so swave. We went inside and the front desk immediately apologized for the mess (they had a roof leak). They were super nice and very helpful. The room was very nice and clean and... More 

Was this review helpful? Yes
WesMcGreg, General Manager at Northrock Suites, responded to this review

Thank you for your kind words! We are working hard to make our guests stay as pleasant as possible. I'm not sure what the issue was with your AC unit. It is on the 'window wall' where all these units have to be to vent outside. It should have easily worked well enough to cool the whole room. If you... More 

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