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Northrock Suites

2.5 of 5 7856 E. 36th Street North, Wichita, KS 67226
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Northrock Suites
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52 reviews from our community

Traveler rating
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    8
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    9
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9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Russell
Contributor
18 reviews 18 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We have stayed here a few times and are generally satisfied with the place, but come with the right expectations. The rooms are showing their age, outlets that don't work and not nearly enough of them. Housekeeping clearly makes broad sweeps of the rooms, as the corners and behind the doors are rife with dust bunnies and dead bugs. The... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 28, 2014 via mobile

Stayed one night due to poor sleep, beds were old and caved to the center, all pillows were completely flat. Woke up at 130 with a stiff neck went to front desk to ask for another pillow, interrupted the guy playing on his cell phone, said sorry that's all we have and went back to his cell phone. The next... More 

Was this review helpful? Yes 1
Hutchinson
Contributor
12 reviews 12 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 14, 2014 via mobile

Pick this hotel because it was close to our church conference. Hotel was very clean and nice, a very updated hotel. Our room was great with microwave, refrigerator, and two very nice soft high back chairs with ottomans. Bed was very nice, along with a good bed! Hotel very close to nice restaurants and close to highways to come and... More 

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Chattanooga, Tennessee
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 7, 2014

Love, Love, LOVED this hotel. It was quite a surprise. We booked it online and when we pulled up we almost jumped for joy!!! It was so swave. We went inside and the front desk immediately apologized for the mess (they had a roof leak). They were super nice and very helpful. The room was very nice and clean and... More 

Was this review helpful? Yes
WesMcGreg, General Manager at Northrock Suites, responded to this review

Thank you for your kind words! We are working hard to make our guests stay as pleasant as possible. I'm not sure what the issue was with your AC unit. It is on the 'window wall' where all these units have to be to vent outside. It should have easily worked well enough to cool the whole room. If you... More 

McPherson, Kansas
Top Contributor
180 reviews 180 reviews
27 hotel reviews
208 helpful votes 208 helpful votes
5 of 5 stars Reviewed August 23, 2014

It's suites that are good sized and comfortable. Clean but not four star as they are often very busy. You get a table, mini fridge, micro and a tiny couch in your sitting area that's part of the main room, not separate. In a great location for pretty much anything in Wichita as it's on busy North Rock Road and... More 

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WesMcGreg, General Manager at Northrock Suites, responded to this review

Thank You for the nice review. We think we have a very good value for the money. Our housekeeping staff does a excellent job. If we are notified of any smells or odors, we will look into it and can get it smelling good again. As you can imagine odors can creep in from many different sources, but we do... More 

Amarillo
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 of 5 stars Reviewed August 2, 2014

Stayed two nights at Northrock with my sons basketball team. These were my observations: Rooms look a little tired and worn and old decor. Bed was so close to bathroom door you had to walk sideways. Room was clean and I didn't notice any odd odors. Our fan in bathroom was really loud and you couldn't turn it off. Breakfast... More 

Was this review helpful? Yes
WesMcGreg, General Manager at Northrock Suites, responded to this review

I appreciate your review. We are now in the process of updating most of our guest rooms with new furnishings etc. We already have new beds and TV's in all rooms, which was deemed most important. There are some rooms with close spacing between the bed and bathroom door. This is because we changed these rooms from full size beds... More 

1 review
5 of 5 stars Reviewed June 6, 2014

Let's start with breakfast. The first day we had deliciously seasoned hashbrowns, perfectly scrambled eggs (not runny goo like the last place), sausage, biscuits and gravy, and homemade french toast (not the boxed kind most hotels serve). The second day there was crispy bacon instead of sausage, and pancakes instead of French toast. This was the tastiest hotel breakfast of... More 

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wmcgreg, General Manager at Northrock Suites, responded to this review

Thank You for your kind words! I believe we have the best free breakfast buffet in Wichita, as you said, with real eggs, thick bacon, real French toast etc...., not imitation like many of the chains have. Especially for the price, as you again mentioned. We also have recently updated our indoor pool and spa area, as well as new... More 

Hays, Kansas
1 review
1 of 5 stars Reviewed June 2, 2014

We booked this hotel only because it was the only place I could find that had any available rooms. When we got to our room none of the lights would turn on and we realized there were no light bulbs in any of them. It was hot in the room so we turned on the air conditioners in both rooms.... More 

Was this review helpful? Yes
wmcgreg, General Manager at Northrock Suites, responded to this review

I'm sorry to hear about your issues with your last stay. Please know that we take negative issues very seriously and are looking to correct them. We are investigating why light bulbs were missing in the rooms, as this should have been reported by the housekeeping staff? At the start of the hot weather season, we will occasionally get reports... More 

Tulsa, Oklahoma, United States
Top Contributor
73 reviews 73 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed May 26, 2014

We decided to call Northrock, one of our favorites in Wichita, to see if they could provide a recliner. My husband had just had a knee injury and wasn't dealing with beds well. So we called and "Carrie" promised us a recliner in our room. Then, when we got there, my husband checked in and was told the motel was... More 

Was this review helpful? Yes
wmcgreg, General Manager at Northrock Suites, responded to this review

I'm glad Chris was able to accommodate you with a recliner. We don't have them in every room, so there is a slight chance that a recliner might not be available when someone requests one, especially when we are sold out. Of course there should have been an iron in your room, the front desk should have been able to... More 

Carlyle, Illinois, United States
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed April 6, 2014

We decided to visit our new grandchild and met our daughter in Wichita at this hotel. We stayed in a 2 bedroom 2 bath suite and it was mediocre. The rooms smelled good but are dated and the furniture could use a good cleaning . There was water damage in one of the bathrooms and it looked like the wood... More 

Was this review helpful? Yes
wmcgreg, General Manager at Northrock Suites, responded to this review

I'm sorry for the issues you had during your stay with us. Someone should have been able to change the ceiling light, and I am looking into this. As you said, we were full this weekend, and when ever there is an issue with smoking regardless of the substance...we take it seriously. We do have security that can check on... More 

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Additional Information about Northrock Suites

Address: 7856 E. 36th Street North, Wichita, KS 67226
Phone Number:
Location: United States > Kansas > Wichita
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Northrock Suites 2.5*
Number of rooms: 101
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Also Known As:
Northrock Hotel Wichita

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