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Northrock Suites

2.5 of 5 7856 E. 36th Street North, Wichita, KS 67226
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Northrock Suites
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57 reviews from our community

Traveler rating
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    8
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    11
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10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Midland, MI
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Booked this 2.5 star room on Hotwire and chose it based on 100% recommended. Furniture is worn, carpet has holes and is dirty. Bathroom appears clean. Disappointed so far and haven't even slept on the beds. Wouldn't recommend this place.

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1 review
1 of 5 stars Reviewed January 20, 2015 via mobile

We arrived late nov.26th. A few minutes after checking in my daughter called and said there were bugs coming out of the wall in their room. They caught one in a plastic box and took a picture of another one. We took it to the front desk where they stated that they were cock roaches and offered a different room... More 

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WesMcGreg, General Manager at Northrock Suites, responded to this review

This room was checked by our Pest Control Company, and NO bed bugs were found. We take this accusation very serious, and it was checked out extensively. I'm sorry for your issue, but I do not believe that you got this problem from Northrock Suites. I ask guests to seriously consider my response when thinking about booking our hotel. We... More 

Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 18, 2015

When we first walked into the room even my five year old said it smelled bad. It smelled like someone literally just smoked a cigarette before we walked in. The kids were excited about having a TV in all three rooms and it was nice to have a DVD player, but that's about as far as it went. There was... More 

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Phoenix, Arizona
2 reviews
2 of 5 stars Reviewed January 16, 2015

Rooms are a nice size, shower pressure good. Breakfast bland but available. When asked directly, the front desk stated that they double book rooms so get there early. As for beds, rock hard, and some weird thing on the mattress. Housekeeping cuts corners. The glaring problem is the staff on their cell phones and the unavailability/ refusal of the manager... More 

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WesMcGreg, General Manager at Northrock Suites, responded to this review

I'm sorry about your issues. I'm not sure who you talked to at the front desk, but it is NOT our policy to overbook rooms which might leave some guests without a room. Overbookings do occur occasionally at our property, just like at all hotels I'm sure. But almost always during weekends with some major event going on in Wichita,... More 

North Texas
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed December 31, 2014

We booked last minute on Hotwire and they had a great rate for this hotel. I was a little nervous, because I had never heard of this hotel, but was happy to learn it was suites. When we arrived at the hotel, we were really surprised at the value we received. The hotel is clean and comfortable. The staff was... More 

Was this review helpful? Yes 1
Russell
Contributor
18 reviews 18 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed December 8, 2014 via mobile

We have stayed here a few times and are generally satisfied with the place, but come with the right expectations. The rooms are showing their age, outlets that don't work and not nearly enough of them. Housekeeping clearly makes broad sweeps of the rooms, as the corners and behind the doors are rife with dust bunnies and dead bugs. The... More 

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 28, 2014 via mobile

Stayed one night due to poor sleep, beds were old and caved to the center, all pillows were completely flat. Woke up at 130 with a stiff neck went to front desk to ask for another pillow, interrupted the guy playing on his cell phone, said sorry that's all we have and went back to his cell phone. The next... More 

Was this review helpful? Yes 2
Hutchinson
Contributor
12 reviews 12 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 14, 2014 via mobile

Pick this hotel because it was close to our church conference. Hotel was very clean and nice, a very updated hotel. Our room was great with microwave, refrigerator, and two very nice soft high back chairs with ottomans. Bed was very nice, along with a good bed! Hotel very close to nice restaurants and close to highways to come and... More 

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Chattanooga, Tennessee
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 7, 2014

Love, Love, LOVED this hotel. It was quite a surprise. We booked it online and when we pulled up we almost jumped for joy!!! It was so swave. We went inside and the front desk immediately apologized for the mess (they had a roof leak). They were super nice and very helpful. The room was very nice and clean and... More 

Was this review helpful? Yes
WesMcGreg, General Manager at Northrock Suites, responded to this review

Thank you for your kind words! We are working hard to make our guests stay as pleasant as possible. I'm not sure what the issue was with your AC unit. It is on the 'window wall' where all these units have to be to vent outside. It should have easily worked well enough to cool the whole room. If you... More 

McPherson, Kansas
Top Contributor
194 reviews 194 reviews
28 hotel reviews
237 helpful votes 237 helpful votes
5 of 5 stars Reviewed August 23, 2014

It's suites that are good sized and comfortable. Clean but not four star as they are often very busy. You get a table, mini fridge, micro and a tiny couch in your sitting area that's part of the main room, not separate. In a great location for pretty much anything in Wichita as it's on busy North Rock Road and... More 

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WesMcGreg, General Manager at Northrock Suites, responded to this review

Thank You for the nice review. We think we have a very good value for the money. Our housekeeping staff does a excellent job. If we are notified of any smells or odors, we will look into it and can get it smelling good again. As you can imagine odors can creep in from many different sources, but we do... More 

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Additional Information about Northrock Suites

Address: 7856 E. 36th Street North, Wichita, KS 67226
Phone Number:
Location: United States > Kansas > Wichita
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Northrock Suites 2.5*
Number of rooms: 101
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Also Known As:
Northrock Hotel Wichita

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