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All 81 Wichita hotels

Cresthill Suites Wichita

3.0 of 5 Hotel   |   12111 E Central, Wichita, KS 67206
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Cresthill Suites Wichita
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82%
Ranked #37 of 81 Hotels in Wichita
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Patrick O Tulsa, Oklahoma
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104 reviews from our community

Traveler rating
    60
    23
    12
    2
    7
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31
15
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24
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Coweta, Oklahoma
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Upon arrival, I was told to park at far end of east wing. There wasn't any handicapped parking. The closest parking spot to the ramp had a three inch deep puddle which no handicapped person could wade through. After fiddling with light switches, outlets and lamps, I discovered a lightbulb had burned out in the floor lamp. I tried to... More

Was this review helpful? Yes 2
Tulsa, Oklahoma
1 review
5 of 5 stars Reviewed 5 days ago NEW

This is my second stay at the hotel and it was just as great as the first time. The young ladies at the front desk were very kind and helpful. The breakfast was great and my room was clean and fresh. The hotel was busy but staff was able to accommodate our requests. We will be back again!

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Coweta, Oklahoma
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

The best part about staying in this prison is that it makes you appreciate going home. I've stayed approximately 50 times at Best Western Hotels and they are FAR SUPERIOR to this dump. Had to stay here for two long days due to prepayment. My phone in the kitchen didn't work and the bathroom door knob was broken. When I... More

Was this review helpful? Yes 3
Owasso, Oklahoma
Contributor
18 reviews 18 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Staff is not trained in customer service or able to handle large groups such as wedding guests. From desk clerk to management, you will regret choosing this hotel. The wedding planner we used will no longer recommend this hotel. She is also alerting all other local wedding planners as well. I am no longer dealing with this poorly trained staff,... More

Was this review helpful? Yes 3
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I'm glad that reading some of the other reviews didn't negatively influence me to stay elsewhere. This place was GREAT from the inside out and my room was spectacular! I had the studio suite for two nights and slept like a queen ;) The smell when I opened the door to my room made me want to stay even longer,... More

Was this review helpful? Yes 1
Sean P, General Manager at Cresthill Suites Wichita, responded to this review

We are very happy that you chose to stay with us! The staff is always glad when our guests have a great visit. It sounds as if the amenities worked well and were to your liking. We really enjoyed having you as a guest here in Wichita and look forward to serving you on your next stay! More

Carter Lake, Iowa
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I asked for a smoking room. Expedia called them, was told they had 1 smoking room. I took it. When we got there, they don't even have smoking rooms!! We were not told that till we got to the room and came back to the check in desk. We canceled the stay, and was told we would not be charged.... More

Was this review helpful? Yes 2
Sean P, General Manager at Cresthill Suites Wichita, responded to this review

Thank you for your response to your experience. I apologize if there was any misunderstanding between the property and Expedia. We are converting away from any smoking rooms simply because of low demand and it is the trend in the industry now. I would be happy to look into the communication between the hotel and Expedia regarding a refund. Since... More

Burnsville, Minnesota
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 13, 2014

This property offered a solid value at the rate I paid and ended up being a positive experience. The hotel is located in what seemed to mostly be a residential area with light commercial neighboring the hotel proper. It was very convenient to the K-96 exit off of the Turnpike. It seems like you’re in the middle of nowhere, but... More

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Sean P, General Manager at Cresthill Suites Wichita, responded to this review

We appreciate the time you took to give us some feedback! The staff is very happy that you had a pleasant stay and was able to enjoy some of the amenities we offer. We are a little off the beaten path but, we hope you agree, worth it. We look forward to serving you the next time you are in... More

Seattle, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 13, 2014

We did not stay here. We were traveling from out of state and had to find another hotel. The rooms were filthy. There was no air conditioning in the hallway, so we could not breath when we were hauling all of our bags in. With four children, after driving from Washington state, it was not fun to try to locate... More

Was this review helpful? Yes 1
Sean P, General Manager at Cresthill Suites Wichita, responded to this review

Thank you for your feedback Ms. Madashell, even when it is painful, we still appreciate knowing what we can do to improve our service. Just as I mentioned when we spoke last week, you are correct, there are no A/C units in the hallways. While there is not a whole lot I can do at this time, it is something... More

Kansas
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 8, 2014 via mobile

I am a regular of the suites and my experience vets better with each stay. I was just there 2 weeks ago and i plan to book a two bedroom for the weekend of July 18th for my daughters and myself. Thank you for always making my stay great.

Was this review helpful? Yes 5
Sean P, General Manager at Cresthill Suites Wichita, responded to this review

We really appreciate having you as one of our regulars! We are so pleased that each stay is better than the last. The whole staff works hard to ensure a wonderful stay and it is nice when we hear that our efforts are paying off. Thanks again and we hope to see you in the future! More

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Additional Information about Cresthill Suites Wichita

Address: 12111 E Central, Wichita, KS 67206
Location: United States > Kansas > Wichita
Price Range (Based on Average Rates): $
Hotel Class:3 star — Cresthill Suites Wichita 3*
Number of rooms: 62
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Also Known As:
Cresthill Suites Wichita Hotel Wichita
Cresthill Hotel Wichita

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