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All 81 Wichita hotels

Cresthill Suites Wichita

3.0 of 5 Hotel   |   12111 E Central, Wichita, KS 67206
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Cresthill Suites Wichita
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Ranked #34 of 81 Hotels in Wichita
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
rjnolte Hays, Kansas
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108 reviews from our community

Traveler rating
    63
    23
    13
    2
    7
See reviews for
33
15
12
24
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Hays, Kansas
1 review
5 of 5 stars Reviewed 2 weeks ago

My daughter married in October and we chose this hotel for our guests because we have stayed here before and were very impressed. We loved working with the staff. Everything was so immaculate. All of our guests couldn't say enough good things about how everything went. This is one of Wichita's best kept secrets as far as hotels are concerned.

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Austin, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

We have stayed at Cresthill twice--both times we were adopting a newborn. The staff was exceptionally accommodating. They allowed us significant flexibility in our scheduling which helped to make this aspect of our adoptions stress-free. If we are ever in Wichita again, we will only stay at Cresthill. Great room, wonderful staff, exceptional experience.

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Senior Contributor
38 reviews 38 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The first room I went to had never been cleaned, I went to the desk and asked for another. On the main floor, my room was dirty around the edges of the room, the spare blankets not nearly folded in the bathroom. The paint smudged, dirty. The kitchen---- while, in theory, nice to have- I didn't use. TripAdvisor folks gave... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Okay, me and a co-worker rotate weeks working in the wichita area. I drive from Oklahoma while he comes from Wisconsin.we have not stayed in this hotel 4 or 5 times combined in about a month. Last week when I came for work I decided I'd like to be a little closer to restaraunt etc so I stayed at the... More

Was this review helpful? Yes 1
Coweta, Oklahoma
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 16, 2014

Upon arrival, I was told to park at far end of east wing. There wasn't any handicapped parking. The closest parking spot to the ramp had a three inch deep puddle which no handicapped person could wade through. After fiddling with light switches, outlets and lamps, I discovered a lightbulb had burned out in the floor lamp. I tried to... More

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Tulsa, Oklahoma
1 review
5 of 5 stars Reviewed October 15, 2014

This is my second stay at the hotel and it was just as great as the first time. The young ladies at the front desk were very kind and helpful. The breakfast was great and my room was clean and fresh. The hotel was busy but staff was able to accommodate our requests. We will be back again!

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Coweta, Oklahoma
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 14, 2014 via mobile

The best part about staying in this prison is that it makes you appreciate going home. I've stayed approximately 50 times at Best Western Hotels and they are FAR SUPERIOR to this dump. Had to stay here for two long days due to prepayment. My phone in the kitchen didn't work and the bathroom door knob was broken. When I... More

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Owasso, Oklahoma
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed October 14, 2014

Staff is not trained in customer service or able to handle large groups such as wedding guests. From desk clerk to management, you will regret choosing this hotel. The wedding planner we used will no longer recommend this hotel. She is also alerting all other local wedding planners as well. I am no longer dealing with this poorly trained staff,... More

Was this review helpful? Yes 4
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 5, 2014

I'm glad that reading some of the other reviews didn't negatively influence me to stay elsewhere. This place was GREAT from the inside out and my room was spectacular! I had the studio suite for two nights and slept like a queen ;) The smell when I opened the door to my room made me want to stay even longer,... More

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Sean P, General Manager at Cresthill Suites Wichita, responded to this review

We are very happy that you chose to stay with us! The staff is always glad when our guests have a great visit. It sounds as if the amenities worked well and were to your liking. We really enjoyed having you as a guest here in Wichita and look forward to serving you on your next stay! More

Carter Lake, Iowa
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 2, 2014

I asked for a smoking room. Expedia called them, was told they had 1 smoking room. I took it. When we got there, they don't even have smoking rooms!! We were not told that till we got to the room and came back to the check in desk. We canceled the stay, and was told we would not be charged.... More

Was this review helpful? Yes 2
Sean P, General Manager at Cresthill Suites Wichita, responded to this review

Thank you for your response to your experience. I apologize if there was any misunderstanding between the property and Expedia. We are converting away from any smoking rooms simply because of low demand and it is the trend in the industry now. I would be happy to look into the communication between the hotel and Expedia regarding a refund. Since... More

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Additional Information about Cresthill Suites Wichita

Address: 12111 E Central, Wichita, KS 67206
Location: United States > Kansas > Wichita
Price Range (Based on Average Rates): $
Hotel Class:3 star — Cresthill Suites Wichita 3*
Number of rooms: 62
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Also Known As:
Cresthill Suites Wichita Hotel Wichita
Cresthill Hotel Wichita

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