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Hyatt Regency Wichita

#15 of 84 Hotels in Wichita
Certificate of Excellence
GreenLeadersSilver level
3.5 of 5
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400 West Waterman, Wichita, KS 67202
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Hyatt Regency Wichita
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Ranked #15 of 84 Hotels in Wichita
Certificate of Excellence 2014
GreenLeadersSilver level
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74 reviews from our community

Traveler rating
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    3
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15
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34
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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  • All months
    (74)
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    (23)
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Miami, FL
Top Contributor
184 reviews 184 reviews
77 hotel reviews
213 helpful votes 213 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The hotel is large but quiet. I appreciated the quality of the beds and bedding. The large windows with a view over the river make the room serene. There is a starbucks in the lobby. And a very decent restaurant for any meal. I've stayed at the other top hotels in Wichita, and found the Hyatt to be a cut... More 

Was this review helpful? Yes
HRW6214, Guest Relations Manager at Hyatt Regency Wichita, responded to this review

Dear ^^^, Awesome nickname. We are so pleased that you find our hotel to be comfortable, quiet and just an overall pleasant experience. Thank you for taking the time to review us and we look forward to the chance to showcase our hospitality to you again. Warm regards, Hyatt Regency Wichita More 

1 review
1 of 5 stars Reviewed 4 days ago NEW via mobile

I would not recommend this hotel to anyone, there are many more hotels in Wichita that are more friendly and inviting-NOT this one! The day front desk clerk was a very rude person and as of 3pm the maids did not clean our room, very dissatisfied with service-very over priced too!

Was this review helpful? Yes
HRW6214, Guest Relations Manager at Hyatt Regency Wichita, responded to this review

Dear Mr&Mrs, We are disappointed to hear that your stay with us was not a pleasant experience. We welcome the opportunity to gather more details about your stay and take corrective measures so that future guests, including you both, will experience the excellent level of hospitality that we strive for. We have sent you a private email with our contact... More 

Melbourne, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

There are precious few hotels in Midwestern cities the size of Wichita where one can arrive at 11:00 PM on a Monday after an 8-hour drive, and enjoy a fantastic fresh local spinach salad with duck breast cooked perfectly to order. Great beer selection to match it. The service is exceptional too! Going forward the only thing that could take... More 

Was this review helpful? Yes 1
HRW6214, Guest Relations Manager at Hyatt Regency Wichita, responded to this review

Dear Adam E, Your review made us blush! We are so pleased that we were able to accommodate you with excellent food and drink that late in the day, especially after a long drive. Thank you for taking the time to review our restaurant and we look forward to seeing you in the future, when, who knows, we might have... More 

Florida
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I was visiting Wichita for the first time and I ended up staying at this hotel. I was pleasantly surprised by the friendliness of the staff and how they were always so willing to be helpful. The room I stayed in was great, clean, well lit, with a functioning a/c (strange how often this doesn't work right in hotels), and... More 

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HRW6214, Guest Relations Manager at Hyatt Regency Wichita, responded to this review

Dear Kimon, Thank you for the five star review of our hotel despite the frustrations (quibbles) you experienced. We have privately sent you the email address of our Rooms Executive and invite you to send him an email so that he can personally respond to them. It is through feedback such as yours that we are able to continually improve... More 

Madison, Wisconsin
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The location of this hotel is amazing - the river walk in Wichita is great for walking or running, and the nighttime Ring of Fire that gets lit in front of the Keeper of the Flame sculpture is stunning. But best of all, the service in this hotel is the best I've ever experienced anywhere. From the moment I arrived,... More 

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HRW6214, Guest Relations Manager at Hyatt Regency Wichita, responded to this review

Dear KrissMarion, Your photos were great! We are pleased that your stay with us was amazing and that you took some time to explore the area around our hotel. The Keeper of the Plains is an exceptional sculpture that Wichitans are very proud to show to guests. The best part, our service to you was excellent. That is what we... More 

Fredonia, ks
Contributor
13 reviews 13 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The rooms are clean. The modern style is not really my taste, but it looked nice. There are limited dining options and nothing you can walk to easily. Drinks and food at the in hotel bar are very expensive. Homewood Suites had nicer rooms and served breakfast too.

Was this review helpful? Yes
HRW6214, Guest Relations Manager at Hyatt Regency Wichita, responded to this review

Dear Dvaughnmd, We are pleased that you took the time to tell us about your stay. We recently renovated our sleeping rooms and we are glad that you found the decor nice and the room clean. You mentioned the dining options in and around the hotel and that you were traveling with your family. While we do have an exceptional... More 

Little Rock, Arkansas
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I will start with the caveat that we stayed in a handicapped room, and my wife and I travel together on business. Pros: Friendly staff Very clean Extremely comfortable bed -- great night's sleep High end bath fixtures Great wifi throughout the hotel Very fast elevators Mini fridge in every room Large windows with a beautiful view of the Arkansas... More 

Was this review helpful? Yes 1
HRW6214, Guest Relations Manager at Hyatt Regency Wichita, responded to this review

Dear Azmaveth, We are pleased that overall you enjoyed your recent stay with us. Your list of "Pros" was definitely good and one that we work hard to keep. Your list of "Cons" were good as well and we will share them with the appropriate departments in the hotel. We apologize that the accommodations were insufficient for your needs, especially... More 

Los Angeles
Contributor
19 reviews 19 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Great Hotel, well located, and the staff is well trained. Rooms have been recently renovated, large LCD TV's and some if not all rooms include a small fridge. The WiFi is signal is strong. Restaurant is very good but a bit pricey. A good value in Wichita.

Was this review helpful? Yes
HRW6214, Guest Relations Manager at Hyatt Regency Wichita, responded to this review

Dear MCM975, Thank you for taking the time to review our hotel. We are very pleased that you enjoyed your stay with us. We have recently renovated our rooms and all of them include a mini fridge. The Wi-Fi you mentioned is now complimentary as well. We look forward to seeing you on a future visit. Warm regards, Hyatt Regency... More 

Greensburg, Kansas
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 18, 2015

Jasmine checked us in, great personality. Was helpful explained hotel and shuttle service. If you are from out of town and attending a venue at Intrust great place to stay. Nice views of the river too.

Was this review helpful? Yes
HRW6214, Guest Relations Manager at Hyatt Regency Wichita, responded to this review

Dear Valued Guest, Thank you for taking the time to review our hotel. We are very pleased that our hotel could be a part of your concert experience at Intrust Arena and that Jasmyn showed you such impressive hospitality. We look forward to seeing you for future events in Wichita. Warm regards, Hyatt Regency Wichita More 

Contributor
19 reviews 19 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 14, 2015

I really like this hotel. Amazing staff and plenty of them willing to help in any way necessary. Valet is super helpful and fairly inexpensive considering what others will charge you. Think it was $12 for over night parking and $8 for self parking. However if you don't want to spend any money on parking just across the street there's... More 

Was this review helpful? Yes
HRW6214, Guest Relations Manager at Hyatt Regency Wichita, responded to this review

Dear Valued Guest, Thank you for taking the time to review our hotel. We are really pleased that your stay with us was amazing and that you consider us to be your first choice for lodging in Wichita. We also appreciate letting us know about the temperature of your coffee. Feedback such as this helps us create a better experience... More 

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