We stayed two nights over a weekend when there for a dance competition. The competition was in the convention center connected to the hotel. I thought they handled the crowd there that weekend very well. We've stayed at other convention hotels when packed for events and had less than pleasant experiences. The service was friendly and helpful, check in easy... More

I have stayed in this Hyatt a few times each year, most recently last week, and it is always very dependable. The lobby, restaurant, bar, and conference areas have been completely redone and in a positive way. Check in is smooth and the staff actually seem to be a little friendlier and more professional than previous years. Room was clean... More

We stayed at the hotel recently when attending a family wedding. We were very pleased with the standards maintained throughout the hotel. In particular the staff were very friendly and efficient, the valet parking worked a treat with so many in our party coming and going. The breakfasts deserve a special mention as hotel breakfasts are not always the best.... More

We were in town to attend a concert at the Intrust Bank arena. It isn't a bad walk from there but the hotel provides a shuttle! The lobby is attractive and contmeporary looking. The room was a bit bland, but perfectly acceptable. Bed was comfortable. Bathroom was not large, but very usable. Had dinner in the bar one night. They... More

I have stayed here multiple times and have never had any complaints. Everyone from the maintenance staff to the front desk person are professional and polite. More

Using a Diamond Suite upgrade, my family stayed in their cottonwood suite in early January 2011 when Hyatt was running a great "welcome rate" promotion that included a $75 spending credit. The room was superb and spacious. The breakfast buffet offered a variety of selections and was delicious. The staff were all very friendly and attentive. The location to the... More

Not my favorite city to visit, but have to go to see family. We always use Priceline a day or so before the trip to purchase and usually do the Name Your Own Price app for it. There isnt much in the area to do, but the hotel is very nice! They have an AMAZING breakfast and I highly recommend... More

This is my third visit to this hotel. I find it to be wonderful most of the time. They remodeled the conference rooms and they are wonderful. I like the guest room, the bed is very comfortable. They are generous with their shuttle and will take you anywhere. I decided I was tired so I had dinner in the restaurant.... More

We have stayed at this motel numerous times. First of all, the location is ideal for someone going to the Intrust Arena. The Hyatt offers a free shuttle to and from the arena. Much better than looking for parking! It is also close to numerious restaurants and shopping. The rooms are nice and we have never encountered a room that... More