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All 2 Shawnee hotels

Courtyard by Marriott Kansas City - Shawnee

3.0 of 5 Hotel   |   17250 Midland Drive, Shawnee, KS 66217
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81%
Ranked #2 of 2 hotels in Shawnee
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
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  • Overview
  • Reviews (43)
  • Photos (14)
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43 people have reviewed this hotel

Traveler rating
    16
    19
    1
    5
    2
See reviews for
11
5
3
13
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Wichita, Kansas
1 review
1 of 5 stars Reviewed 1 week ago

We had a groupo rate of $109 for our softball team, The hotel renigged on some in our group. When our coach tried to resove the issue with the General Manager Ryan Cipolla, He was rude and dismissive. His only solution was to move us to a less expensive Marriot Brand.

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Ryan C, General Manager at Courtyard by Marriott Kansas City - Shawnee, responded to this review

Thank you for giving us the opportunity to amend the rate issue. I'm sure if was equally as frustrating for everybody. All should be resolved now and we truly appreciate your business. Please contact me directly if I can be of further assistance. Ryan More

Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The room and hotel were great...Clean, comfortable and convenient. There was a for fee bar and food area which was clean and presentable. My morning fruit and coffee was good and fresh. The workout room was small but had two decent treadmills and free weights. I would definitely stay here again!

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Scottsdale, Arizona, USA
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is my 3rd visit to this property as it is close to my business Client. I have found the property clean, the staff accommodating and resources adequate. This last visit, I asked for feather- free pillows and had not done so in advance. The desk clerk said housekeeping was gone, but would see what he could do. A little... More

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Ames, Iowa
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 27, 2014

My family and I stayed at the Courtyard by Marriott in Shawnee, KS over Memorial Day weekend. Upon our arrival our room had not been made up. The bed was unmade, towels on the floor in the bathroom, and garbage not taken out. We were moved to another room a few doors down, and an hour later discovered that unmade... More

Was this review helpful? Yes 1
Ryan C, General Manager at Courtyard by Marriott Kansas City - Shawnee, responded to this review

Thank you for taking the time to post a review for our hotel. I apologize for the housekeeping issues we had over the holiday weekend. I will address this immediately. Please feel free to contact me at 913-631-8810 if you would like to discuss this further. Ryan Cipolla General Manager More

New York City, New York
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 19, 2014

The staff here was not friendly. Thankfully that was the only downside to this hotel. The room had a very nice layout and was very clean as was the bathroom. The room was quiet with very little hallway noise. Absolutely no complaints about quality of room. Both check-in and checkout were very fast. I would stay at this hotel again.

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Boston, Massachusetts
Top Contributor
129 reviews 129 reviews
24 hotel reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed May 14, 2014

Courtyard has done a very good job of catering to business travelers, and this property in Shawnee, KS is no different. The hotel was comfortable and clean. I had no issues throughout the duration of my stay. I really like the spacious lobby and plenty of comfortable seats and tables. This makes the perfect location if you need an impromptu... More

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tdmksg
Senior Contributor
38 reviews 38 reviews
22 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 18, 2014 via mobile

Overall this is a very nice hotel. Stayed here for one night during KU relays in Lawrence. Stayed at the end of the hallway on the third floor, so noice was not an issue. Room was good size and appears clean at first glance. When looking a bit deeper, there was something splattered on the hair dryer, bed skirt and... More

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Twin Falls, Idaho
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed April 13, 2014 via mobile

Chose this locations to stay close to friends, as my husband and I are traveling across the country. Beautiful facility. After two nights of listening to kids being obnoxiously loud and running the halls, we called the front desk at 6:00 this morning and complained about the noise, to be told by Michael, "We've had a power outage." We knew... More

Was this review helpful? Yes 1
Ryan C, General Manager at Courtyard by Marriott Kansas City - Shawnee, responded to this review

Thank you for sharing your experience at the Courtyard Kansas City Shawnee with us. We apologize for your disappointing stay. Your observations are very helpful in our pursuit of guest satisfaction. Marriott strives to be a leader in customer service, and comments from guests such as yourself allow us to make improvements. We have forwarded your comments to the hotel's... More

brandon
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 7, 2014

I loved the hotel! It has a beautiful lobby and a little bistro we could eat that was delicious. It has excellent customer service. The rooms were basic but beautiful. The mattress was a little soft but I slept great in it. The room was very clean. I can't wait to come back. We will stay at this hotel every... More

Was this review helpful? Yes
Ryan C, General Manager at Courtyard by Marriott Kansas City - Shawnee, responded to this review

Thank you very much for your kind response. The positive feedback is greatly appreciated and I will make sure to share with the staff. We look forward to seeing you on your next trip to Kansas City!!! Ryan Cipolla General Manager More

Saint Louis, Missouri
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 3, 2014

Our Courtyard hotel in Shawnee Mission delivered extraordinary customer service to us recently. Not only were the rooms spacious, clean and excellent overall, and the staff were friendly and courteous, but we ran into a major problem with weather. Our entire youth hockey team was at the hotel for a two-night stay and a blizzard of ice then snow was... More

Was this review helpful? Yes 1
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Additional Information about Courtyard by Marriott Kansas City - Shawnee

Address: 17250 Midland Drive, Shawnee, KS 66217
Phone Number:
Location: United States > Kansas > Shawnee
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Kansas City - Shawnee 3*
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Also Known As:
Courtyard By Marriott Kansas City - Shawnee Hotel Shawnee
Courtyard Shawnee
Shawnee Courtyard
Shawnee Marriott

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Class
Number of rooms
90

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