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Quality Inn & Suites

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2110 W. Crawford St., Salina, KS 67401 (Formerly Red Coach Inn)
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Quality Inn & Suites
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153 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Durant, Oklahoma
Contributor
16 reviews 16 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I take several trips a year to Colorado to ski and visit family and have stopped here several times to spend the night. The last time i was there in March 2015 they were remodeling the rooms with new paint and furnature. Breakfast is free and the food is above average. If you arrive in the evening there is also... More 

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Bobbi M, Front Office Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Snellville, Georgia
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We had to change plans that night and ended up at the property at 10pm.. just off the interstate. We got a room,,only issue was a big flight of stairs,,, no elevator.. and we had to haul our luggage up and down..(and the breakfast and ice machine were all down stairs) not good for people our age. The breakfast buffet... More 

Was this review helpful? Yes
Bobbi M, Front Office Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Unfortunately we do not have an elevator and I apologize... More 

Santee, California
Top Contributor
75 reviews 75 reviews
18 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 1 week ago

VALUE Good LOCATION 3 Miles South Of Interstate 70, Easy To Find, Easy In / Out. Restaurant on Site. Gas Nearby. Very Quiet Area. STAFF Very Good ROOM “Interior” Rooms with Glass Door toward Large Grassy Area, (Volleyball Poles, no net). Individual A/C – Heat Unit, Micro, Frig. Minimal Ac Plugs, No USB Ports. “Pods” Coffee Unit in Room.TV Channels... More 

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Bobbi M, Front Office Manager at Quality Inn & Suites, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. More 

Grand Junction, Colorado
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

We found that our room door opened into a large indoor common area, where it was supposed to be quiet from 10pm to 8am. There were people in the common area and not being quiet until about 1am. First I noticed that the sink drain was broken and we had to stuff a pen cap in there so that the... More 

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Bobbi M, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Rachel P, I am sorry to hear that you were very unsatisfied with your recent stay at Quality Inn and Suites. The Courtyard area is a great place for guests to meet and hang out during the hours of 8am to 10pm, with the understanding that at 10pm they are to vacate this area to respect the guests who... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 25, 2015

Lots of issues..room not up to my standards room is very dated and old. Check in took almost 2 hours since the suite we booked was not available due to the main curtain being gone from one and the second room the air conditioner wasn't working. There is no security at this hotel. Anyone can come in without a problem.... More 

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Bobbi M, General Manager at Quality Inn & Suites, responded to this review

I am sorry to hear that your check in experience was less than satisfactory. We strive for customer satisfaction in all aspects and maintain a very close surveilence of our hotel by video at all times. I have discussed your issues and concerns in regards to your stay with the rest of the hotel staff. I would love the opportunity... More 

Salina, Kansas
1 review
5 of 5 stars Reviewed May 25, 2015

We stayed here for 10 days while visiting family. From the comfortable room to the friendly staff, everything was A-1. We will definitely stay here again. It is conveniently located right off of I-135. Easy on and off interstate highway

Was this review helpful? Yes
Bobbi M, Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete a survey of your stay at Quality Inn and Suites. We value your opinion and appreciate your kind words. We look forward to the pleasure of having you stay again. More 

Rochester, New York
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 of 5 stars Reviewed May 24, 2015

We were on our way to Denver CO and this was just an overnight stay. Our room was relatively clean. The decor is a little faded and old but the beds were clean and comfortable. We stayed in a room that faced the "courtyard", which we thought meant we would look out on a garden area. But it was really... More 

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Bobbi M, Front Office Manager at Quality Inn & Suites, responded to this review

I am glad to hear that the food and staff in Legends Bar and Grill were both friendly and accommodating. I apologize for the lack of professionalism and hopitality that you felt you were given by the front desk staff in regards to your concerns. I hope you will consider booking another nights stay so that we can show you... More 

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed May 18, 2015 via mobile

I've been staying at this location since it was a Red Coach Inn back in the early 80's. I've seen a steady decline in the property over the years. My last visit will be just that. My last stay at this property. The hallways smelled like raw sewage. And the eggs on the complimentary breakfast didn't look fit for human... More 

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Bobbi M, Manager at Quality Inn & Suites, responded to this review

I apologize for you not having a satisfactory stay with us at the Quality Inn & Suites. We appreciated your feedback in regards to our mistakes and will take note so that we can accomodate our guests more efficiently in the future. More 

Denver
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed April 26, 2015

I like the brand of Quality Inn and Suites, however this Hotel does not belong in this chain. The room was smelly, there were no outlets available...in fact, one outlet bar was hanging on the side of the refrigerator. The bed was a true "nightmare". Yes it was a King, however you couldn't sleep anywhere but in the middle because... More 

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2 reviews
2 of 5 stars Reviewed April 23, 2015

This hotel is way overpriced for the lack of cleanliness and outdated rooms. The hot tub did not work, when I specifically called to ask that and they said it was working prior to making a reservation. Toilets in the rooms barely flushed. Rooms also were smelly and had no air flow at all.

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