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All 8 Pratt hotels

Holiday Inn Express Hotel & Suites Pratt

2.5 of 5 Hotel   |   1903 Paulene Place, Highway 61, Pratt, KS 67124
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Ranked #4 of 8 hotels in Pratt
A recent review
3 of 5 stars Reviewed July 20, 2014
Nicole G Clarksville, Ohio
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  • Reviews (33)
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33 people have reviewed this hotel

Traveler rating
    14
    7
    3
    3
    6
See reviews for
12
3
1
8
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Naples, Florida
1 review
1 of 5 stars Reviewed July 25, 2014

Worst maintained new hotel dirty fitness center broken equipment old worn towels the list is endless one pack of coffee two cups dirty windows and hallway floors cold coffee in the lobby finger prints on the furniture

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pratt, responded to this review

Dear Dick G, Thank you for your review about your stay. It is truly unfortunate to see that you did not fully enjoy your time at the hotel. We take comments such as these very seriously and would like to follow up with you. We have sent you a private message in an effort to obtain more information. I look... More

Clarksville, Ohio
Contributor
14 reviews 14 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 20, 2014

We stayed one night at this hotel. The lady at the front desk was SUPER nice and helpful. We got there late but spent some time in the pool. The water was almost too warm. No need to get in the hot tub. The room was clean and comfortable. Housekeeping keyed in at 8:30 am. Check out isn't until 11:00.... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pratt, responded to this review

Dear Nicole G, Thank you for taking the time to provide feedback on your stay. It is unfortunate the food selection prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in... More

1 review
3 of 5 stars Reviewed May 10, 2014 via mobile

Like others have said before, for a new hotel it is shabby. Though the bathroom was clean there was dried up crusty food on the microwave counter, an empty kleenex box and rips at the foot of the sheets, which were also pilled. Can they not afford new decent sheets? A good bed is most important to a traveler. There... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pratt, responded to this review

Dear rosey1987, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the... More

Minneapolis, Minnesota, United States
Top Contributor
125 reviews 125 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed April 30, 2014

I had a spacious room and a nice breakfast. Good hotel Room lighting is a bit dark. Some hotel personnel were very helpful. The hotel personnel tracked guests well. The business center was useful to check in. Wifi worked well

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Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed March 26, 2014

Your Staff was great! Room was clean as and bed was comfy. Real Great nights sleep. Breakfast was ready on time! Nice choice of items. Coffee was good and hot. Nice lady smiled and kept the area clean.

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Fort Madison, Iowa
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 20, 2013

I stayed in a hotel nearby two years ago and saw this brand new hotel. So when I had a chance to go to Pratt, KS I immediately made reservations at what I thought would be a great hotel. I should have been warned by the unfriendly attitude of the lady who answered the phone and made my reservation. I... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pratt, responded to this review

Dear Bruce G, Thank you for taking the time to share your comments with us. Please accept our apologies for the overall dissatisfaction of your stay. The incidents you described are not a common occurrence at our hotel. We will address these matters with the respective departments in order to avoid these unnecessary issues in the future. We appreciate your... More

Tennessee
Top Contributor
69 reviews 69 reviews
26 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed September 18, 2013 via mobile

We stayed one night at this brand new Hotel. The location is very convenient, the staff well trained and extremely helpful and attentive and the rooms are gigantic. The Hotel and the rooms were spic and span, the beds extremely comfortable and the included breakfast lacked nothing. There is absolutely nothing negative to write about this Hotel. The price paid... More

Was this review helpful? Yes 1
Hereford, United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed August 10, 2013

Due to rain the night before, there were water leaks throughout the breakfast dining area....and even had some drip onto my just toasted English muffin - yuk! Room lighting was poor, so it makes me wonder what the hotel is attempting to disguise, and despite that the exterior appears relatively new, window treatments in the guest room were stained with... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pratt, responded to this review

Dear R S, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding the dining area and the room lighting. We will address these points. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to... More

s.w. mo
Contributor
19 reviews 19 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 6, 2013

This was my first time to stay in Pratt, KS. This HIE was excellent, easy to get to, restaurants and gasoline close by. Clean with the excellent services and facilities I expect from HIE. I would add a comment about breakfast as did reviewer 'Madwolf' - NO GRAVY with my biscuits! First time I've stayed at a HIE in the... More

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threeatkins
2 reviews
2 of 5 stars Reviewed July 22, 2013

For $163.00 for one night and the fact the hotel is advertised as smoke free we were certainly disappointed upon check-in. The hotel notes it was built in 2011 so we assumed we would be in a newer hotel without the problems of older hotels. Wrong. None of us in the traveling party slept well with the stinch of cigarettes... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Pratt, responded to this review

Dear threeatkins, We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We are sorry our hotel did not live up to your expectations and regret you were not satisfied with the conditions... More

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Additional Information about Holiday Inn Express Hotel & Suites Pratt

Address: 1903 Paulene Place, Highway 61, Pratt, KS 67124
Phone Number:
Location: United States > Kansas > Pratt
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Pratt 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Pratt

9 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
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Number of rooms
87

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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