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Comfort Suites

#3 of 8 Hotels in Pratt
Certificate of Excellence
2.5 of 5
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704 Allison, Pratt, KS 67124
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Comfort Suites
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Ranked #3 of 8 Hotels in Pratt
Certificate of Excellence
A recent review
5 of 5 stars reviewed 4 weeks ago
Ellen E Goodyear, Arizona
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82 Reviews from our TripAdvisor Community

Traveler rating
    48
    25
    2
    4
    3
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24
16
5
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Goodyear, Arizona
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We booked a room on the web and by mistake made it for the day before our arrival. We called because we were on the road and going to arrive close to midnight. They said we didn't have a room. Immediately she checked the reservation and confirmed it was for the previous day. Our mistake. They got us a room,... More 

Was this review helpful? Yes
Shelley S, General Manager at Comfort Suites, responded to this review

Dear Ellen E, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are... More 

Houston, Texas
Contributor
17 reviews 17 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 20, 2015

We are on week six of our Kansas travels, and this is the best hotel that we have stayed in. Decent gym, decent (albeit extremely chemically treated) pool and hot tub, HUGE rooms, and decent breakfast selection. Also free popcorn and cookies in the evening, which basically negates the gym, but whatever.

Was this review helpful? Yes
Shelley S, General Manager at Comfort Suites, responded to this review

Dear Christine G, Thank you for taking the time to fill out our online survey with such positive feedback and beautiful pictures of our hotel! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad... More 

Saint Joseph, Missouri
Top Contributor
102 reviews 102 reviews
99 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed April 2, 2015

While this is not the perfect hotel, it is an extremely nice one. The lobby and breakfast areas are big and nicely arranged. The front desk was very friendly and helpful in finding eateries. I believe his name was Josh. Since they are suites, the rooms are very big, clean and the beds were among some of the most comfortable... More 

Was this review helpful? Yes
Shelley S, General Manager at Comfort Suites, responded to this review

Thank you for all the compliments!!! We will pass it on to our amazing staff! Hope to see you soon! More 

McPherson, Kansas, United States
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 17, 2015

I often stay at the Pratt Comfort Suites when working in the area. The large clean rooms are very comfortable and attractive, and always sparkling clean. The staff makes fresh popcorn in the breakfast area every evening, and serves warm cookies at the check in desk; I always look forward to these nice little added value treats. The hot breakfast... More 

Was this review helpful? Yes
Shelley S, General Manager at Comfort Suites, responded to this review

Dear Debra J, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.... More 

California
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 8, 2015

- The lobby and bathrooms were always clean. They always have fresh cookies or popcorn. 🙋 - I stayed in one one of their suites for over a month. It was an appropriate size for two people. - Their furnish goods and decor are a little out of date but give it a "home" sort of feel. - The bed... More 

Was this review helpful? Yes
Shelley S, General Manager at Comfort Suites, responded to this review

Dear Wendy E, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are... More 

Sedalia, Missouri
Top Contributor
65 reviews 65 reviews
22 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed March 3, 2015

I have stayed in a lot of Comfort Inns, and this one is by far the nicest! It isn't new, but it looks new. My husband and I were traveling from New Mexico to Missouri with another couple and stayed here along the way. The young lady at the front desk was very friendly and professional. She apologized for being... More 

Was this review helpful? Yes
Shelley S, General Manager at Comfort Suites, responded to this review

Dear sscheid, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking... More 

Taos, New Mexico
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 1, 2015

Check in was slow as a new employee was being trained but on seeing the room, I could relax. Fridge, microwave, coffee maker, spacious bathroom, dvd player. Bed was comfortable, towels and linens plush and inviting. The works! As for the hotel itself, deluxe breakfast, high end finishes, business center, great wifi, well lit parking. The rate is a bit... More 

Was this review helpful? Yes
Shelley S, General Manager at Comfort Suites, responded to this review

Dear rfk9332, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Always... More 

Georgetown, Colorado
Top Contributor
184 reviews 184 reviews
69 hotel reviews
170 helpful votes 170 helpful votes
2 of 5 stars Reviewed February 25, 2015

While conducting a review in Pratt several members of our team stayed at the Comfort Inn because the Hampton Inn soon to be located across the highway hasn't been completed. The guest service at check-in was good (nice work Josh) but check-out the next morning ranked as one of the worst customer service experiences that any of us have ever... More 

Was this review helpful? Yes
Shelley S, General Manager at Comfort Suites, responded to this review

Greetings psgeorockclimber, On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We have spoken with our desk person, and as I said I do apologize as does the desk person. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer... More 

kansas city
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 8, 2015

This is the fourth time I have stayed at this hotel. The first time was about $85. I guess that was a first time special. Since then, the price has been about $124,00. Not sure why it is so expensive; but it is a high-class hotel. Excellent beds, granite counter tops, flat screen tv. Hot breakfast. Only drawback is that... More 

Was this review helpful? Yes
Shelley S, General Manager at Comfort Suites, responded to this review

Dear chowhoudkc, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Regarding the rate changes you mentioned, our rates do change due to the demand of our guest rooms.... More 

Lakin, Kansas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 of 5 stars Reviewed January 29, 2015

I paid 128.00 to stay until 11 am. At 9 am housekeeping came knocking on my door. I paid a lot of money for the allotted time and still get woken up by someone that wants me out. The bathroom had hair in the tub and a pubic hair at the bottom of the tub. Housekeeping staff were at the... More 

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Shelley S, General Manager at Comfort Suites, responded to this review

Dear KsfromKs, Thank you for taking the time to complete your online tripadvisor regarding your recent stay at Comfort Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the early knocking on your door on your recent visit. We usually do not disturb rooms with the do not disturb until 11 am,... More 

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