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Extended Stay America - Kansas City - Overland Park - Quivira Rd.

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10750 Quivira Road, Overland Park, KS 66210
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Extended Stay America - Kansas City - Overland Park - Quivira Rd.
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65 Reviews from our TripAdvisor Community

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Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

The hotel is very clean. Every staff member there goes out of your way to make you feel welcome and at home. Dryers and washers are very good as well. I have to say the personnel at this hotel is exceptional!!!

Helpful?
Thank Towerwife
Manager_11525, General Manager at Extended Stay America - Kansas City - Overland Park - Quivira Rd., responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! I truly appreciate your kind comments regarding our exceptional customer service. Once more, thank you for posting your review. We look forward to having you visit... More 

Overland Park, Kansas
Level Contributor
12 reviews
5 of 5 stars Reviewed November 25, 2015

Suddenly you're thrown out and have nowhere to go. You have very little belonging and the lawyers need their BMW payment. You have no idea how long it will take or do you reconcile or like me, no family. For the price, convenience, location and amenities this was the right place.

Helpful?
Thank daveW6887TA
Manager_11525, General Manager at Extended Stay America - Kansas City - Overland Park - Quivira Rd., responded to this review

Thank you so much for posting a review of our property. I am glad to read that you enjoyed our comfortable accommodations, friendly customer service and our reasonable rates. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. More 

1 review
4 of 5 stars Reviewed October 20, 2015

It's a nice and affordable hotel. It was very easy to find the location, and the person at the check-in - Kristina - was gracious enough to offer us an early check-in. The only thing that didn't impress me was the breakfast, which could have been better. I have stayed at other hotels, that served good breakfast.

Helpful?
Thank Sumesh K
Manager_11525, General Manager at Extended Stay America - Kansas City - Overland Park - Quivira Rd., responded to this review

I want to thank you for taking the time to post a review of your stay. We appreciate you letting us know that our breakfast was not to your expectations. We are sorry for this issue, but are happy to read that we provided you with excellent customer service and a positive stay overall. Thank you again for posting your... More 

Wichita, Kansas
1 review
5 of 5 stars Reviewed October 19, 2015

The staff was very accomodating and very friendly. The room was awesome and very clean. if you need a hotel this is the one!! My room was not yet ready when I arrived which no big deal I just grabbed a bite to eat. When I returned the Hotel staff was very apologetic for me having to wait which was... More 

Helpful?
Thank Rita A
Manager_11525, General Manager at Extended Stay America - Kansas City - Overland Park - Quivira Rd., responded to this review

The staff and I read your review, and would like to thank you for writing such positive remarks about your experience with us. I’m glad we were able to accommodate your needs with our spacious rooms and friendly customer service. Thank you again for posting your review. I do hope that you will return to our hotel, or any of... More 

Lenexa, Kansas
1 review
4 of 5 stars Reviewed August 25, 2015

Excellent check-in, clean room, convenient and open parking, extra effort in affording directions and yellow pages addresses. If you want to be in the heart of Johnson County, KS, this hotel is perfectly situated. The easy check-in and friendly management makes it worth your stay.

Helpful?
Thank Joshua K
Manager_11525, General Manager at Extended Stay America - Kansas City - Overland Park - Quivira Rd., responded to this review

I appreciate you taking the time to write such a pleasant review. I'm so pleased to hear that your stay with us was such a great experience. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More 

Knoxville, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 2, 2015

I was traveling on business and spent one night here. Checking in late after traveling, I just wanted to have a snack and go to bed. I found the room to be hot and noticed a floor fan facing the A/C unit. I called the front desk and was advised that the A/C had been broken but had been repaired,... More 

Helpful?
1 Thank RCKT4
Manager_11525, General Manager at Extended Stay America - Kansas City - Overland Park - Quivira Rd., responded to this review

I appreciate you taking the time to write a review of your experience with us. It upsets me to hear about the cleanliness and maintenance issues you experienced. I am sorry for your experience. While we no longer keep dishes in guest rooms, these items are available upon request at the front desk. As this hotel’s manager, I can assure... More 

Millstadt, Illinois, United States
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 31, 2015

I had to stay an additional night in OP and had already checked out of previous hotel, so was just looking for something decent nearby when I picked this hotel - and that's about all I got. The kitchenette was not stocked with even minimal dishes, not even a glass, and there was no hairdryer. There was no ice machine... More 

Helpful?
1 Thank Brenda G
Manager_11525, General Manager at Extended Stay America - Kansas City - Overland Park - Quivira Rd., responded to this review

Thank you for the feedback about your stay at our hotel. I sincerely apologize that your stay was not to your expectations. While we no longer keep dishes in guest rooms, these items are available upon request at the front desk. Additionally, we also provide hair dryers and additional toiletries at the front desk. To ensure that a situation like... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 14, 2015

First room we were assigned was horribly filthy- bed had been made but definitely not changed......yuck! Hair all over kitchen counters. Pink junk in sink and not washed at all. HAIR all over the bathroom-- sick sick sick. A/c didn't work well either. Afraid to touch anything. Second room seemed okay. But neither room even had plastic glasses to get... More 

Helpful?
1 Thank tpotsherry
Manager_11525, General Manager at Extended Stay America - Kansas City - Overland Park - Quivira Rd., responded to this review

I appreciate you taking the time to write a review of your experience with us. The situation you described regarding the housekeeping is truly regrettable. We are very sorry for your experience. To ensure that a situation like yours doesn't happen again, our staff is working on ways to make sure that our hotel is up to our company’s high... More 

Atlantic City, New Jersey
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 30, 2015

Because I needed a room for 7 days and hadn't made reservations, this was the only choice. The parking was nearly impossible as many repair trucks and race trailers were in the lot. I commend the folks there for emergency powerline repairs in the area, but for a non-smoking facility there was a lot of smoke! My room constantly had... More 

Helpful?
Thank MMA713
Manager_11525, General Manager at Extended Stay America - Kansas City - Overland Park - Quivira Rd., responded to this review

Thank you for providing us with details about your stay. I sincerely apologize that your stay at our hotel was not up to your standards. To prevent this from happening again, my team is working on ways to implement our non-smoking policy. Our team is committed to satisfying our guests, so we are very thankful for your feedback. Thank you... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 4, 2015 via mobile

Checked in at 10pm after being with a family member at the hospital all day. Get all settled and go looking for some ice. Was told they would give me some ice trays. So I guess I can have ice tomorrow. Tomorrow I will find a place that can give a guest ice at 100.00 a night.

Helpful?
1 Thank hlv928
Manager_11525, General Manager at Extended Stay America - Kansas City - Overland Park - Quivira Rd., responded to this review

Thank you for posting a review of our hotel. I apologize that our hotel does not currently have an ice machine. Your comments will be very useful as we continue to improve our guest experience. Thank you again for your feedback. We hope to have the opportunity to provide you with a better stay in the future. More 

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