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All 39 Overland Park hotels

Hyatt Place Kansas City/Overland Park/Metcalf

3.0 of 5 Hotel   |   6801 West 112th Street, Overland Park, KS 66211
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Ranked #19 of 39 Hotels in Overland Park
A recent review
4 of 5 stars reviewed 5 days ago
Randee812 Highlands Ranch, Colorado
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119 reviews from our community

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    19
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    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Highlands Ranch, Colorado
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This was my first time staying at a Hyatt Place. I stayed for one week. The sectional couch was a nice treat. The 24/7 food service was awesome. I loved the very large flat screen TV that swiveled to either the relaxing area or the bed area. The only thing that bothered me was a 24/7 fan that ran in... More

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Austin, TX
Top Contributor
130 reviews 130 reviews
116 hotel reviews
130 helpful votes 130 helpful votes
3 of 5 stars Reviewed 1 week ago

The service here was outstanding. Rosanne and Josh at front desk were great! The building however is showing hard use. The outside doors that were supposed to be secure were not. The room looked well worn. Quiet and safe location.

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Dubai, United Arab Emirates
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Hyatt Place chain has a different concept where the majority of the room is more akin to a living area, including a tiny kitchenette while the bed is in a smaller enclosed area. I think it works, especially for single/business travelers. The TV is huge and almost overshadows the entire bedroom. This particular property is a little old and... More

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Saint Louis, Missouri
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 18, 2014

Hyatt Place had a very good breakfast buffet that comes free with your reservation. We would not mind the extra cost of the reservation over the cheaper hotels because they provide a very good food spread at the buffet. There was a variety of hot foods, drinks and pastries that you would not see at cheaper hotels. Nutritionists say that... More

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Bluffton, Ohio
Contributor
13 reviews 13 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 11, 2014

The Hyatt place at Metcalf is a fine hotel, but reflects it's age, just as many other reviewers have stated. Still the room was comfy and adequate. There are a few chips on the furniture, but so what! The TV is great, in room coffee good..in short a great place. With the taxes of almost 20% in Kansas City, the... More

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Merced, CA
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 27, 2014

We stayed here 1 night. From the lobby, it looks like a standard Hyatt Place: trendy, room for socialization, ect. When we got out of the elevator, I knew it was not standard. The hall and rooms looked old but someone put new signs and furniture up. Very small toilet and bath area. The sink/vanity area is large and outside... More

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Lesley S, General Manager at Hyatt Place Kansas City/Overland Park/Metcalf, responded to this review

Thank you for sharing such detailed feedback regarding your impression of the hotel as well as the surrounding area. I am very pleased that the service was up to your expectation and we will strive to improve the accomodations to also meet your expectations. More

Saint Louis, Missouri
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 24, 2014

Stayed here with the family for 2 nights and it's a standard - if a bit dated - Hyatt Place. Good family setup but tiny bathrooms. Staff all seems very friendly and helpful. Room keys constantly demagnetized which was annoying. If you are just using the hotel for sleeping, it's perfect.

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Lesley S, General Manager at Hyatt Place Kansas City/Overland Park/Metcalf, responded to this review

While pleased that you found our service to be friendly, I apologize that our room setup was not to your satisfaction. I hope you will return to see us on your next visit, as we are constantly trying to improve our facility as well as our service to meet your every expectation. More

Evansville, Indiana
Top Contributor
88 reviews 88 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 22, 2014

Stayed at this hotel for four nights last week while on a conference. The staff was courteous and helpful in every way. The breakfast was great every day. This hotel was very busy every day of our stay, but we never felt cramped or crowded. To be completely honest, the only knock on this hotel is that you can tell... More

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Lesley S, General Manager at Hyatt Place Kansas City/Overland Park/Metcalf, responded to this review

We are very pleased that your stay was gratifying and that your expectations, and our standards, were met! We look forward to seeing you when you return to the Overland Park area! More

Des Moines, Iowa, United States
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 21, 2014

The hotel was located close to The Legends outdoor mall which is why we choose this hotel however the front desk clerk was dingy and didn't know what she was doing and the hotel breakfast was not staff properly for a Sunday morning. The room itself was nice but the bathrooms are very small so if you are a large... More

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Lesley S, General Manager at Hyatt Place Kansas City/Overland Park/Metcalf, responded to this review

I apologize that your check-in experience was not up to your expectation and thank you for your patience for our desk clerk who was in training as well as the staff who was servicing large crowds on a Sunday morning. We will strive to correct this perception for your next stay! More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed July 19, 2014

Terrible customer service! After we checked into our room with 2 beds, we found the beds to be too small and went down front desk asked the front desk if we can switch to a king bed. After waiting in line for 10 min for my turn, the front desk told me she can't help me and will help the... More

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Lesley S, General Manager at Hyatt Place Kansas City/Overland Park/Metcalf, responded to this review

I sincerely apologize that the service you received was anything less than the other guests on the evening of your check-in or the other reviews we receive. It is our hope that you will give us another chance to serve you on your next visit to Overland Park. More

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Additional Information about Hyatt Place Kansas City/Overland Park/Metcalf

Address: 6801 West 112th Street, Overland Park, KS 66211
Phone Number:
Location: United States > Kansas > Overland Park
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Kansas City/Overland Park/Metcalf 3*
Number of rooms: 126
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Also Known As:
Hyatt Place Kansas City/Overland Park/Metcalf Hotel Overland Park
Overland Park Hyatt
Hyatt Overland Park

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