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Embassy Suites by Hilton Kansas City-Overland Park

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10601 Metcalf Avenue, At I-435, Overland Park, KS 66212
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Embassy Suites by Hilton Kansas City-Overland Park
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539 Reviews from our TripAdvisor Community

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Warrensburg, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

This is a great hotel, we stay here every time when we are in town. Staff is friendly and helpful. The evening reception and comp breakfast are the best and make the stay worth the price! I will only stay at Embassy Suites from now on.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Matthew L
Charlotte, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

I chose this hotel for the location, great staff, comfortable bed, awesome breakfast and the managers reception really make this hotel great value. All the staff members that I interacted with truly seem to enjoy their jobs.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Noel M
Overland Park, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

They did a fine job. Clean. But the hotel is in need of some serious updating and the staff wasn't especially friendly. I probably would pick another place to stay nearby unless I got a really great deal.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Kevin P
Shawsville
1 review
5 of 5 stars Reviewed 1 week ago

This Embassy Suite was one of the best I've stayed at - great, convenient location. The rooms were comfortable - loved the firm mattress. Enjoyed their breakfast with the omelet bar and fresh fruit. The complimentary evening receptions were really appreciated and the staff was very professional and friendly!

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Judy M
Fred D, Manager at Embassy Suites by Hilton Kansas City-Overland Park, responded to this review

Thank you for the 5 star review, Judy M! We appreciate the great comments about our new mattresses and hotel amenities! I was so happy to read you enjoyed all the aspects of your experience and we look forward to seeing you the next time your travels bring you to the Overland Park area! Thank you for staying with us!... More 

Buffalo, IA, United States
1 review
5 of 5 stars Reviewed 1 week ago

It was very nice, safe, and clean. I had no problems getting in or around the hotel and had a Great stay. I would recommend this Hotel to anyone traveling or just needs a great place to stay for vacation. Lots of things to do that are close.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Sheryl N
Fred D, Manager at Embassy Suites by Hilton Kansas City-Overland Park, responded to this review

Thank you for the awesome review of your recent experience, Sheryl N! I was so glad to share your comments with our team and appreciate the recommendation! Thank you for staying with us! We look forward to the next time we have the opportunity to serve you! Sincerely, Fred DeLaRosa More 

Santa Clarita, United States
1 review
4 of 5 stars Reviewed 1 week ago

The hotel itself is very clean but outdated. The doors squeaked and the air-conditioning can be loud. The sofa's need to be replace soon since it's looking tattered already. The staff though are very friendly, nice and accommodating. The guy that cooks during the made to order breakfast seems happy to do it for the guests. The lady at the... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Agnes L
Fred D, Manager at Embassy Suites by Hilton Kansas City-Overland Park, responded to this review

Thank you for your feedback, Agnes L! We appreciate you taking the time to share your recent experience with the TripAdvisor community! I am so glad we were able to meet our goal in cleanliness and service with your group! Our team is big fans of our guests and we are always happy to be of service whenever we can!... More 

Andover, United States
1 review
3 of 5 stars Reviewed 1 week ago

Overall our stay was good. It was the small things that added up. Requested additional towels and never got them and the pool was freezing. We ordered a pizza from the restaurant and it was burnt when we got it. The room was clean. Location was good for why we were there. Breakfast was warm and had a variety of... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Jennifer W
Fred D, Manager at Embassy Suites by Hilton Kansas City-Overland Park, responded to this review

Thank you for staying with us and for the review of your stay, Jennifer W. While I was happy to read you had a good overall experience, I am sorry we fell short in the quality and accommodations with the pool and room service issues. We have discussed your experience with our team. Thank you for bringing the issues to... More 

St. Louis, United States
1 review
1 of 5 stars Reviewed 1 week ago

On night 1, around 11pm, when I pulled the sheets down for bed I noticed a few terrible things: 1. Hairs in the bed 2. Stain on the sheets 3. Half a condom wrapper between the bed and nightstand I called the front desk and made them aware. They dispatched someone who changed the bedding. However they did not pick... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Jeremy B
Fred D, Manager at Embassy Suites by Hilton Kansas City-Overland Park, responded to this review

Hello Jeremy B- Thank you for the review of your recent experience with us. I am sorry we provided you with an understandably and obviously poor experience. We REALLY dropped the ball in several instances of your stay and failed to resolve issues despite the numerous requests. It is quite embarrassing and far from our goal of providing warm, friendly... More 

Wichita, United States
1 review
5 of 5 stars Reviewed 1 week ago

I have ben staying at this hotel for 25 years when i'm in KC and have never had a issue that was not corrected ASAP! They know how to treat you and do a GREAT job. You will not go wrong for business or family travel. Home away from home.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Ed W
Fred D, Manager at Embassy Suites by Hilton Kansas City-Overland Park, responded to this review

Thank you for your loyalty over the last 25 years, Ed W! We were so happy to share the great comments about our team and we appreciate the recommendation! We are honored to be your "home away from home" and we look forward to your next visit! Thank you, Fred DeLaRosa More 

Houston, Texas, United States
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

If you're a business traveler, do not choose this hotel. It's got OK amenities for leisure, but when it comes to utilizing the room for business, stay away. Most important to me is the use of space and electrical outlets - both areas which are lacking. Despite being a large room, there was simply too much wasted space. A large... More 

Helpful?
Thank Vincent Y
Fred D, Manager at Embassy Suites by Hilton Kansas City-Overland Park, responded to this review

Thank you for taking your time to share your experience with the TripAdvisor community, Vincent Y. We appreciate the detailed feedback. Your description of your suite matches our Family Suite type and I apologize the room type did not meet your needs. These suite types are designed for families as we have a handful of these on property. I do... More 

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