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All 39 Overland Park hotels

Embassy Suites Kansas City-Overland Park

3.0 of 5 Hotel   |   10601 Metcalf Avenue, At I-435, Overland Park, KS 66212
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Embassy Suites Kansas City-Overland Park
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65%
Ranked #17 of 39 Hotels in Overland Park
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Jeffrey N Wichita, KS, United States
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308 reviews from our community

Traveler rating
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    54
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112
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wichita, KS, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

The staff is courteous, friendly, personable, and helpful. My wife and I enjoy the complimentary happy hour drinks ( a good start for the evening), and especially take full advantage of the complimentary breakfast, which has almost anything you'd want, plus made-to-order omelets. The rooms have always been clean and comfortable. The extra room (hence Embassy suites) can be convenient... More

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Urbandale, Iowa, United States
Contributor
17 reviews 17 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We love the bigger rooms of Embassy, the free breakfast and evening reception. The service is always good... not crazy great... but good. They'll take care of your needs but it's nothing above and beyond. I can say that I got to the room and it was on the 2nd floor so I requested to be higher and they accommodated... More

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Wichita, United States
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My husband and I travel quite a bit. We love children but would love to stay at a hotel that offers separate floors for those traveling with children. Our last 2 experiences at the Embassy Suites as a couple have us considering only B&B's in the future due to the noise level. Overall this is a great hotel, especially for... More

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Claremore
1 review
2 of 5 stars Reviewed 6 days ago NEW

The room wall and floor had separated so much that I could clearly hear every sound coming from the adjacent room and see into that room. I wouldn't have known about it had I not heard sounds in the middle of the night and saw the light coming into my room from under the wall.

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Hutchinson, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

very comfortable with very good staff. convenient to area. was a good place to stay with evening reception and complementary breakfast. would recommend particular for family visits to Kansas city. room was quiet, staff very good.

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Warrensburg, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

We love Embassy Suites. But this hotel had a few issues. Our non-smoking room smelled of smoke. The coffee maker did not work. The TV in front room had sound but no picture. We could not connect to internet from our room. But the complimentary breakfast was very good. Overall a good stay and we will come back, but they... More

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Oak Park, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 of 5 stars Reviewed 1 week ago

The hotel appeared to be full but I was given a corner room (not a suite) which was dark, noisy and dirty. The bathroom was not clean which I did not realize until getting into the shower the next morning. The linens were old and worn and the room was very noisy with noises from the kitchen and laundry room.... More

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Springfield, Missouri
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

Excellent staff and great breakfast!! Good location. Easy access to the highway. The evening reception is well worth the rate for this location. Fluffy pillows and clean room/bathroom. Ideal for both business or family. I noticed a lot of Chiefs fans in the lobby!!

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Lincoln, Nebraska
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I stayed here with my family for a weekend getaway. The lock on the bathroom door did not work. Taking a shower, I was eye level with a vent that was filthy. Caked with dust, dirt, and who knows what else. Clearly had not been cleaned in a long time. One of the remotes did not work so we called... More

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Sarah R, Manager at Embassy Suites Kansas City-Overland Park, responded to this review

Thank you so much for staying with us and taking the time to share your feedback. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. We have addressed your concerns so that we can ensure you have an exceptional experience with... More

Columbia, South Carolina
1 review
1 of 5 stars Reviewed 2 weeks ago

I recently (8/30/14) had the displeasure of spending a night at the Embassy Suites in Overland Park and I did say displeasure. The room looked old with wallpaper peeling near the window, the television did not work for the first few hours that I was there and the a/c did not work. To make matters worst the blower sounded like... More

Was this review helpful? Yes
Sarah R, Manager at Embassy Suites Kansas City-Overland Park, responded to this review

Please accept my sincere apology for our failure to deliver on these most basic expectations. Thank you so much for sharing your feedback with me. I have shared your experience with my senior housekeeping leader and chief engineer so that we may follow up on where our processes failed. I truly hope we have an opportunity to regain your trust... More

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Additional Information about Embassy Suites Kansas City-Overland Park

Address: 10601 Metcalf Avenue, At I-435, Overland Park, KS 66212
Phone Number:
Location: United States > Kansas > Overland Park
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Embassy Suites Kansas City-Overland Park 3*
Number of rooms: 199
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Also Known As:
Embassy Suites Kansas City-Overland Park Hotel Overland Park
Embassy Suites Overland Park
Overland Park Embassy Suites

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