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Embassy Suites Kansas City-Overland Park


Hotel class 3.0 of 5
10601 Metcalf Avenue, At I-435, Overland Park, KS 66212
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Reviews you can trust

71% Recommend
3.5 of 5 stars 29 reviews
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By trip type
All (29)
[ Date ] [ Rating ]
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3 of 5 stars
Sunshine81   15 contributions
South Dakota
Nov 7, 2009 | Trip type: Family

The good: -large room, nice decor and layout, comfortable bed -nice lobby and atrium decor -free hot breakfast, free pop, free drink hour -friendly staff The bad: -far from KC; took forever to get anywhere -pool was small and outdated; 5 people would be crowded in it; tiles have probably been there since the 80's -Bar in the atrium outside... more

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5 of 5 stars
shaunaal   1 contribution
springfield
Aug 21, 2009 | Trip type: Couples

We booked the king suite and this room was beautiful. It has been nicely remodeled. It was very relaxing. The bed was so comfortable that we slept better than we had in years. The breakfast was also very good. Better than I had expected. This was the perfect place for a weekend get-a-way! We highly recommend it. I know that... more

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4 of 5 stars
felixc   1 contribution
Atlanta, GA
Jul 8, 2009 | Trip type: Business, Solo travel

The last time I visited this hotel it was in the midst of renovations and only one elevator worked. Now that it is renovated, it is much nicer. I can't say I agree with the new look but at least both elevators work fine. I have stayed here a few times and it is perfectly fine. The staff are very... more

Management response from
psouthard, General Manager

Thank you so much for your feedback, we are so glad that you enjoyed your visit and hope that you will return again soon. Paige Southard General Manager

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4 of 5 stars
SouthCalifTraveler   13 contributions
Southern California
Jul 5, 2009 | Trip type: Business

Giant room. Helpful staff at the front desk. Only drawback to the room was its dated look. more

Management response from
psouthard, General Manager

Thank you so much for your comments and we are so glad that you would stay here again and hope that you will again soon. We have recently renovated our hotel and have even more plans for new pleasant surprises soon! Yours in hospitality, Paige Southard, General Manager

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4 of 5 stars
GarthD   2 contributions
St.Lou,MO
Jul 1, 2009

We stayed at this hotel and the staff was great from the bartenders Roybin and Beck they kept the drinks flowing during the Manager's reception. The hotel is dated but they do a good job keeping up the property the matience crew was working on the AC for the Atrium becuase it was very warm. But on a postive note... more

Management response from
psouthard, General Manager

We are so glad that you enjoyed your visit to our hotel. Our complimentary breakfast and evening reception are a great value and our team is the best in service, thank you so much for your recognition. We did have a very busy summer and regret that the pool was crowded. We have recently renovated our hotel and the pool...

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3 of 5 stars
DeltaShuttle192   17 contributions
Omaha,Nebraska
Jun 1, 2009 | Trip type: Friends getaway
0/2 found this review helpful

Ive stayed at this hotel countless times over the years and its great. From the ambience to the location everything is great. . . EXCEPT..for the fact the chef and his assistant at the complimentary breakfast dole out the same portions for 7 year olds as they they do 27 year olds. Which causes me to get seething glares from... more

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4 of 5 stars
decynr   2 contributions
USA
Feb 1, 2009 | Trip type: Family

We stayed for a short family weekend in KC. Only downside was the pool--really small--but we loved the great breakfast. The decor was nice, very modern and comfortable. Looked like the rooms had been recently remodeled. Very clean, staff was accommodating. Great location. Would definitely stay again! more

Management response from
psouthard, General Manager

Thank you so much for your positive feedback. We appreciate your time and thank you for choosing Embassy Suites. Please visit us again soon! Yours in hospitality, Paige Southard, General Manager

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4 of 5 stars
dandktulsaok   67 contributions
tulsa, ok
Dec 8, 2008 | Trip type: Couples

Stayed Dec 6 for the Big 12 Championship game. The hotel is near lots of restaurants and shopping. Right off interstate so easy to come and go. Booked room with Hilton website for Sat Dec 6, but decided to drive up on Friday night. We arrived at 2 am, and hotel didn't charge for extra night - just gave us... more

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4 of 5 stars
BrazilianTravellers   91 contributions
Belo Horizonte, Brazil
Dec 7, 2008 | Trip type: Family

A lot to be desired really. But, gained a Hilton Honors points, and stayed in their best of option in the vicinity. Ok, for an Embassy Suites, it was ok. Not the best, but not the worst. The staff were impersonal, except the omelette guy at breakfast who was great. The catering manager yelled at my 3 year old -... more

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2 of 5 stars
zippo1947   2 contributions
tulsa
Jul 21, 2008 | Trip type: Family

Renovated but poor elevators Stayed there 7 days so I got a good feel for the hotel operation. Staff was friendly, although at times they seemed somewhat inept. I could not get a flickering light fixed. I reported it 5 days in a row to no avail. There are only two elevators located in the center and the stairs are... more

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Embassy Suites Kansas City-Overland Park Also Known As

  • Embassy Suites Overland Park
  • Overland Park Embassy Suites
Address: 10601 Metcalf Avenue, At I-435, Overland Park, KS 66212