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All 39 Overland Park hotels

Embassy Suites Kansas City-Overland Park

3.0 of 5 Hotel   |   10601 Metcalf Avenue, At I-435, Overland Park, KS 66212
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Ranked #13 of 39 hotels in Overland Park
A recent review
5 of 5 stars reviewed 3 days ago
daveandjulie222 Cedar falls
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240 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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English first
Cedar falls
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here on business. Clean, good food, and quite. Friendly and helpful desk staff. They actually joked around with us and made us feel very welcomed. Lots to do within a mile of the hotel. I would stay here again.

Was this review helpful? Yes
Sarah R, Manager at Embassy Suites Kansas City-Overland Park, responded to this review

Thank you so much for the wonderful feedback!! I'm glad to see the Front Desk made a personal connection with you and allowed you to feel right at home! That is what we are all about! We look forward to seeing you again soon! -Sarah Rose Assistant General Manager, Embassy Suites Overland Park More

Dakota Dunes
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

Great place for families. The breakfast enhances the value, but don't be in a hurry. Enjoy a leisurely breakfast with plenty of everything. Be prepared to wait your turn at the elevator and at the bar during the complimentary happy hour. The breakfast and evening beverages and snacks make this a great value.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Sarah R, Manager at Embassy Suites Kansas City-Overland Park, responded to this review

Thank you so much for sharing your thoughts about your experience!! We are so happy to hear you and your family enjoyed our wonderul services that make the Embassy Brand!! We can't wait to have you back! - Sarah Rose Assistant General Manager Embassy Suites Overland Park More

Wesley Chapel, Florida
Top Contributor
58 reviews 58 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 1 week ago

This Embassy Suites is OLD. Old and dirty - I would not walk on the carpets barefoot as they are are just rotten. Bathroom full of mold. Furniture is old and chipped. Beds are overly soft and sloppy. Hilton is letting the brand down with this facility.

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Sarah R, Manager at Embassy Suites Kansas City-Overland Park, responded to this review

I am so sorry to hear of your experience but truly appreciate you sharing your feed back with us. It is true we are an older property but we try to make sure we are still clean and up to the great Embassy standard we are proud to be apart of. It concerns me to hear that is not at... More

Albuquerque, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Great customer service. Employees all willing to go the extra mile to make sure you are comfortable. Breakfast was a great experience. Not just a cereal bar but "full on breakfast." Omelets, bacon, ham and eggs.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Sarah R, Manager at Embassy Suites Kansas City-Overland Park, responded to this review

Thanks for the great comment!! I am so glad to hear you felt everyone going above and beyond the call of duty!! Come back soon for our awesome breakfast!! - Sarah Rose Embassy Suites Overland Park, KS More

Arkansas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We enjoyed our stay here. The hotel was nice and clean. The bartenders Rueben and George were great, and definately made our stay more enjoyable. The shuttle driver was great as well. The hotel had easy access to 435.

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Sarah R, Manager at Embassy Suites Kansas City-Overland Park, responded to this review

Thank you so much for taking the time to post your review and comments on TripAdvisor! It is great to hear that Reuben and George made such and impact and caused the stay to be even better!! They were very excited to hear the feedback! We look forward to your return!! More

stilwell
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We chose the hotel because of location and past stays. We will never be able to live it down! We arrived a day earlier than the rest of the family, when we got into the room I was less than happy with the lack of housekeeping. Stains on the furniture in the living room that were of a suspicious nature,... More

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Stephanie H, Manager at Embassy Suites Kansas City-Overland Park, responded to this review

Thank you for taking the time to leave a review regarding your recent stay with us. I appreciate the feedback on your experience at our hotel and I’m sorry you had such a negative experience. I will be speaking with our Housekeeping Manager about your issues. I would also like to talk with you about the issues that occurred and... More

1 review
5 of 5 stars Reviewed 4 weeks ago

My daughter chose this hotel for the out of town guests at her wedding. We reserved 11 to 20 rooms for two nights. The hotel provided a shuttle to and from the reception. We were very pleased with the service, condition, and cleanliness of the rooms.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Stephanie H, Manager at Embassy Suites Kansas City-Overland Park, responded to this review

Thank you for taking the time to review our hotel! We loved hosting Jessica's wedding here! I'm glad we were able to provide the needed shuttle service and I hope to work with your family in the future. Stephanie Hall - Embassy Suites More

Omaha, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

Didn't have towels in my room upon arrival. Didn't have any towels in the pool. Waited for over 20 minutes for towels. Waited over 30 minutes for breakfast. Evening reception was chips and salsa and popcorn. Receptionist made me wait for maintenance staff at check-in and made me wait for two phone calls when requesting towels. Pretty sub-par Hilton stay.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Stephanie H, Manager at Embassy Suites Kansas City-Overland Park, responded to this review

Thank you for taking the time to leave us a review, I’m so sorry you didn’t have towels in your room upon check in I realize how frustrating that can be, even more so when you’re trying to request items and have to be put on hold. I would love to talk with you about the issues that you experienced... More

Omaha, Nebraska
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 14, 2014

Had a nice stay with our family -- 2 adults, 1 teen 2 kiddos. we enjoyed the hotel. comfy beds, quick room service when we called for more pillows, enjoyable pool, nice hot breakfast, spacious location, and an observant bartender at the 5:30 reception! Reasonable price as well. THANKS for all!

Was this review helpful? Yes
Stephanie H, Manager at Embassy Suites Kansas City-Overland Park, responded to this review

Thank you for taking the time to leave us a review! We really appreciate your feedback and are excited you had such a wonderful experience with us. I’m happy to hear that you enjoyed all of our amenities and that our bartenders were great! Come back and see us on your next trip! Stephanie Hall - Embassy Suites More

shawnee, United States
1 review
5 of 5 stars Reviewed March 10, 2014

My family really enjoyed this hotel everyone was friendly and greeted us with a smile and the hotel was very clean. The atmosphere was delightful I would recommend this hotel to everyone and the price was not bad very good deal

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Sarah R, Manager at Embassy Suites Kansas City-Overland Park, responded to this review

Thank you so much for staying with us and providing us with the great review!!! We are very glad to hear about your great friendly service! If there is anything we can do to make it even better the next time I am happy to help! - Sarah Rose Assistant General Manager Embassy Suites Overland Park More

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Additional Information about Embassy Suites Kansas City-Overland Park

Also Known As:
Embassy Suites Kansas City-Overland Park Hotel
Embassy Suites Kansas City-Overland Park Hotel Overland Park
Embassy Suites Overland Park
Overland Park Embassy Suites
Address: 10601 Metcalf Avenue, At I-435, Overland Park, KS 66212
Phone Number:
Location: United States > Kansas > Overland Park
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in Overland Park
#15 Business Hotel in Overland Park
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Embassy Suites Kansas City-Overland Park 3*
Official Description (provided by the hotel):
Conveniently located just off the I-435 in the south Kansas business district, the Embassy Suites Kansas City – Overland Park hotel near Sprint World Headquarters and Corporate Woods, offers you all the space you need for work, family and to relax. Use the free hotel shuttle service within a 5-mile area for your convenience for business, exploring local attractions or great shopping nearby.Enjoy spacious king-sized bed, two-room suites and a complimentary cooked-to-order breakfast each morning. Unwind at the complimentary Evening Reception in the relaxing surroundings of our Overland Park hotel. The open-air atrium is the perfect place to sip a coffee and catch up with work or chat with friends.Stay connected in the 24-hour business center using high-speed internet access. Host your next business meeting at the Embassy Suites Kansas City – Overland Park hotel in flexible function spaces and conference rooms. ... more   less 
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