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All 39 Overland Park hotels

Embassy Suites Kansas City-Overland Park

3.0 of 5 Hotel   |   10601 Metcalf Avenue, At I-435, Overland Park, KS 66212
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Embassy Suites Kansas City-Overland Park
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67%
Ranked #15 of 39 hotels in Overland Park
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
banjoforme Lexington, Kentucky
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  • Reviews (284)
  • Photos (24)
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  • Room tips (35)
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284 people have reviewed this hotel

Traveler rating
    89
    99
    49
    36
    11
See reviews for
100
58
10
81
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Any
English first
Kansas, United States
1 review
1 of 5 stars Reviewed 2 days ago NEW

This hotel is noisy, dirty, has very small rooms, inadequate bathrooms and generally not well kept. Breakfast was only average in quality, despite the ballyhoo about cooked to order. The cook was surly, the breakfast area was not clean, and it was not well laid out. Overpriced and under quality.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Lexington, Kentucky
1 review
5 of 5 stars Reviewed 4 days ago NEW

I stayed at this hotel recently and there a squeaky fan noise outside my window. In addition to moving me to a room that was away from the noise the management provided me with several extras throughout the week to more than compensate for the small issue with relocating rooms. I have never felt more cared for than at this... More

Was this review helpful? Yes
Sarah R, Manager at Embassy Suites Kansas City-Overland Park, responded to this review

Thank you so much for taking the time to share your comments with us! It was great having the opportunity to exceed your expectations and we look forward to your future stay. More

Des Moines, Iowa
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Stayed here on a recent Friday and Saturday night. We have stayed at other Embassy Suites in the KC area and overall we liked this one the best. Morning breakfast was wonderful. The lady cooking the made to order omelets was so friendly and talked to everyone going through the line. The evening snacks were good. Room was nice and... More

Was this review helpful? Yes
Sarah R, Manager at Embassy Suites Kansas City-Overland Park, responded to this review

Thank you so much for taking the time to share your experience with us! I was very pleased to learn how much you enjoyed your stay and I would like to thank you for taking the time to let me know how impressed you were with the property and most importantly the staff. You are right; the staff can make... More

Lincoln, Nebraska
Top Contributor
124 reviews 124 reviews
34 hotel reviews
102 helpful votes 102 helpful votes
2 of 5 stars Reviewed 1 week ago

First of all, for those that might be unsure of how to interpret the mixed reviews on this hotel, I suggest you consider staying somewhere else. I wish I would've, but while researching the hotel on Trip Advisor, for every unflattering review, there were just as many positive reviews, so it was difficult for me to determine what reviews best... More

Was this review helpful? Yes 1
Sarah R, Manager at Embassy Suites Kansas City-Overland Park, responded to this review

I want to personally thank you for taking the time to give us your feedback about your recent visit. I am sorry we were not able to meet your expectations. If there is anything I can do to make this experience right for you please do not hesitate to give me a call at the property. More

Wichita
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 1 week ago

We came here since Homewood Suites was booked. We were pleased that the staff and management continue to keep this original Embassy Suite fresh and clean. There were lots of families with children when we stayed this time (over a weekend) so the noise level was just a little high Saturday night but complimentary breakfast and evening reception were top... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Sarah R, Manager at Embassy Suites Kansas City-Overland Park, responded to this review

We are glad fate brought you to us and that you enjoyed your recent stay with us. I would like to take this opportunity to thank you for taking the time to give us your feedback. We look forward to your return! More

Olathe, Kansas
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The service is good. The staff is very helpful and addressed issues quickly. The room is comfortable. The living area was spacious but the furniture could use updating. The bathroom was small but clean. The bedroom is small. Not much space to walk with the king sized bed, but updated fixtures and features in the bedroom made it a comfortable... More

Was this review helpful? Yes
Sarah R, Manager at Embassy Suites Kansas City-Overland Park, responded to this review

Thank you for your kind words and taking the time to share your review! We are glad to hear you enjoyed your stay and look forward to your return! More

Wylie
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

I was very impressed with the staff. They treated us great!. The front desk staff, cook, and bartenders were fantastic. We were disappointed with the cooling in the room we turned the thermostat down to 64 and we still were warm in the bedroom. The living room was nice and cool. I checked the air and it was blowing cold,... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Sarah R, Manager at Embassy Suites Kansas City-Overland Park, responded to this review

Thank you for the kind words for our staff, I was very happy to share with them! I appreciate your comments regarding the noise and comfort of the temperature in your room as these help us in our continuing effort to be better. We look forward to your return! More

Lincoln, Nebraska
Top Contributor
154 reviews 154 reviews
63 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is my husband's favorite Embassy Suites. He must have told me this 10 times the first day we were there. Check in was quick. The room was clean and quiet. Could not hear any noise in the room from the hallway. Had drinks at the cocktail hour. It was a bit annoying that the reunion of people staying there... More

Was this review helpful? Yes
Sarah R, Manager at Embassy Suites Kansas City-Overland Park, responded to this review

Thank you for taking the time to let us know how much you enjoyed your stay and that this is your husband's favorite Embassy! We are celebrating our 30th anniversary this year and get the honor of being the first ever Embassy built! We look forward to your return in August! More

Fairview, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

The AC unit was replaced upon request the day I arrived, and the new unit was not functional by the second night. I had to leave the room door open to let cool air in from the hall. The toilet constantly ran and had to be fixed also the first night I stayed. To top that off, I saw some... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Sarah R, Manager at Embassy Suites Kansas City-Overland Park, responded to this review

Thank you very much for staying with us while visiting Overland Park and also for having taken the time to provide us with your feedback. I am very sorry for the troubles you experienced. I will personally review your feedback with our team and look for ways on how we could have done things differently. Please accept our apologies for... More

Colorado Springs, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Our family drives to an ES every summer for a road trip. This one is in a great location, great staff, manager's special and breakfast both great. But we had to change rooms because the A/C unit was frozen. Same thing happened in the room we were moved to and the replacement A/C units looked very old. There's a need... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Sarah R, Manager at Embassy Suites Kansas City-Overland Park, responded to this review

Thank you for sharing your comments with us! I'm sorry for the AC troubles and the inconvenience of having to move rooms!! Please stay tuned and we will be sure to update you on any upgrades coming in the future. I am very happy to hear you had a great experience with our staff, breakfast, and reception! Please let me... More

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Additional Information about Embassy Suites Kansas City-Overland Park

Address: 10601 Metcalf Avenue, At I-435, Overland Park, KS 66212
Phone Number:
Location: United States > Kansas > Overland Park
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Embassy Suites Kansas City-Overland Park 3*
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Also Known As:
Embassy Suites Kansas City-Overland Park Hotel Overland Park
Embassy Suites Overland Park
Overland Park Embassy Suites

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Conveniently located just off the I-435 in the south Kansas business district, the Embassy Suites Kansas City – Overland Park hotel near Sprint World Headquarters and Corporate Woods, offers you all the space you need for work, family and to relax. Use the free hotel shuttle service within a 5-mile area for your convenience for business, exploring local attractions or great shopping nearby.Enjoy spacious king-sized bed, two-room suites and a complimentary cooked-to-order breakfast each morning. Unwind at the complimentary Evening Reception in the relaxing surroundings of our Overland Park hotel. The open-air atrium is the perfect place to sip a coffee and catch up with work or chat with friends.Stay connected in the 24-hour business center using high-speed internet access. Host your next business meeting at the Embassy Suites Kansas City – Overland Park hotel in flexible function spaces and conference rooms. ... more   less 
Number of rooms
199

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