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Embassy Suites Kansas City-Overland Park

3.0 of 5 10601 Metcalf Avenue, At I-435, Overland Park, KS 66212
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Certificate of Excellence 2014
Embassy Suites Kansas City-Overland Park
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Embassy Suites Kansas City-Overland Park
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317 reviews from our community

Traveler rating
    96
    111
    57
    41
    12
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

Had to order new sheets because the ones on the bed had crumbs on them and were dirty! Because the middle of the hotel is open you can hear everything at the bar! The bar was still open at almost midnight and it was very loud it kept us awake!! Breakfast was good! The staff at breakfast were very nice!!

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Wichita, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

Great looking hotel in and out. Close by very good restaurants. Access to hotel with ease and no crazy routes. We didn't get to do the complimentary evening snacking/wine tasting due to our late arrival.

Review collected in partnership with Embassy Suites Hotels

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Lincoln, United States
1 review
4 of 5 stars Reviewed 1 week ago

We have stayed here many times. It is convenient to shopping and the Plaza in KC. We have enjoyed the size of the hotel and serves well as a meeting area for couple friends who travel to KC often. The employees treat you fairly and kindly.

Review collected in partnership with Embassy Suites Hotels

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Branson West, United States
1 review
3 of 5 stars Reviewed 1 week ago

If you are a HHonors member, I wouldn't recommend this hotel, as they (or at least the afternoon reception person) doesn't take that into consideration and will stick you in whatever room is available regardless of bed choice or type of room selected.

Review collected in partnership with Embassy Suites Hotels

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Evelyn E, Front Office Manager at Embassy Suites Kansas City-Overland Park, responded to this review

Dear JimD, I am very sorry that you felt that we did not take into consideration your Hilton Honors account when assigning your room. I can assure you that all of our rooms are either King Suites or King Non-Suites with a California King sized bed in each. All of the staff here at the hotel strive our hardest to... More

Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Turned a.m. radio on to non channel for 'white noise' and put extra pillows on floor at door. Then very quiet in room. Its expected to have noise from the atrium. Breakfast and everything else good. As expected.

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Evelyn E, Front Office Manager at Embassy Suites Kansas City-Overland Park, responded to this review

Dear JerryU, Thank you for choosing to stay with us at the Overland Park Embassy Suites. We do strive to have every guest sleep as comfortably as possible, I am sorry you had to go through so much trouble for your room to be quiet. The management team here has been implementing a stricter curfew in our atrium area so... More

Rochester
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I stayed here several weekends In September and u must say that amidst the chaos of all the soccer teams the staff were exceptionally good. They were high fiving the kids and interacting with them. Every staff member I encountered or watched genuinely seemed to be enjoying their job. As a diamond member that stays in hilton hotels over 100... More

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Evelyn E, Front Office Manager at Embassy Suites Kansas City-Overland Park, responded to this review

Dear jimsheets, Thank you so much for all of your kind words! Me and the whole staff do love working here and meeting all of our wonderful guests! I will make sure all the staff can see your wonderful feedback! We look forward to seeing you on your next visit to Overland Park! More

Burlngton, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Our stay at Embassy Suites was characterized by excellent service, very comfortable rooms, and the complimentary morning breakfast and late-afternoon reception were a bonus that was greatly appreciated by our group.

Review collected in partnership with Embassy Suites Hotels

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Evelyn E, Front Office Manager at Embassy Suites Kansas City-Overland Park, responded to this review

Dear Mark D. Thank you so much for all your kind words about our Embassy Suites in Overland Park! We greatly appreciate all your wonderful comments about our staff and our breakfast and cocktail hours. We hope to see you on your next visit to Overland Park! More

Wichita, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Weekends at the Embassy Suites seem to be very noisy, with kids running around unsupervised. Fortunately we had a corner room which blunted the sound somewhat. There should be a way to control the noise level or ensure the kids have adequate supervision.

Review collected in partnership with Embassy Suites Hotels

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Evelyn E, Front Office Manager at Embassy Suites Kansas City-Overland Park, responded to this review

Dear Jeanne G, Thank you for choosing to stay with us on your trip to Overland Park. I do apologize for any inconveniences you had with the noise levels of the hotel during your stay. Since we are a family friendly hotel we often have teams. I will definitely get with all my managers and discuss what can be implemented... More

Lincoln
1 review
4 of 5 stars Reviewed 3 weeks ago

We stayed Thursday to Saturday, and it was very pleasant. I requested a room on a higher floor and it was quiet on the fifth floor. Other customers were very friendly, many kept their doors open due to the courtyard setup. The pool was lovely, and was empty around 5pm when we went. We enjoyed the evening reception also. Wes... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Evelyn E, Front Office Manager at Embassy Suites Kansas City-Overland Park, responded to this review

Thank you for choosing to stay with us on your trip to Overland Park! Thank you for all your kind words about out facility and staff! We always strive to be our best and I am so happy to hear that Wes was so helpful. We look forward to seeing you on your next trip to Overland Park! More

Wichita, KS, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The staff is courteous, friendly, personable, and helpful. My wife and I enjoy the complimentary happy hour drinks ( a good start for the evening), and especially take full advantage of the complimentary breakfast, which has almost anything you'd want, plus made-to-order omelets. The rooms have always been clean and comfortable. The extra room (hence Embassy suites) can be convenient... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Evelyn E, Front Office Manager at Embassy Suites Kansas City-Overland Park, responded to this review

I want to thank you for taking the time to extend your feedback. I appreciate all the nice things you said about our property, product and most importantly our service. Our team works very hard connecting with our customers to help them have the very best experience. We are grateful for your support and would like to thank you. More

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Additional Information about Embassy Suites Kansas City-Overland Park

Address: 10601 Metcalf Avenue, At I-435, Overland Park, KS 66212
Phone Number:
Location: United States > Kansas > Overland Park
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Embassy Suites Kansas City-Overland Park 3*
Number of rooms: 199
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Also Known As:
Embassy Suites Kansas City-Overland Park Hotel Overland Park
Embassy Suites Overland Park
Overland Park Embassy Suites

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