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All 39 Overland Park hotels

Holiday Inn Express Hotel & Suites Overland Park

2.5 of 5 Hotel   |   7580 W 135th St, Overland Park, KS 66223
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Ranked #17 of 39 hotels in Overland Park
A recent review
5 of 5 stars reviewed 2 days ago
Nancy C St. Petersburg, Florida
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41 people have reviewed this hotel

Traveler rating
    21
    13
    0
    6
    1
See reviews for
17
4
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12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
St. Petersburg, Florida
1 review
5 of 5 stars Reviewed 2 days ago NEW

Terri Swinford, the general manager, and her staff, especially Hebert (who was in charge of the breakfasts), went the extra mile for our family. We were gathered for a funeral and, starting from check-in, Terri and her staff acknowledged our loss and were constantly asking what more they could do to help. Terri set aside a private room for us... More

Was this review helpful? Yes
Miami, Florida
Contributor
12 reviews 12 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here two nights on business. Very friendly and fast check-in. No problems with my room. Hotel was quiet, and the room was very clean. Breakfast buffet was good, and Herbert was constantly making sure that food items were well-stocked, tables were cleared, and everyone had what they wanted at breakfast. Location is near many small restaurants (including an always... More

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Glen Carbon, Illinois, United States
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Have stayed at this hotel multiple times in the past six months without incident however this stay was not even close to fair. Noise level was grossly unacceptable and the bed linens soiled. Between the kids stomping overhead and the noisy guests in nearby rooms, the stay felt like a trip to the circus. Next trip I will be staying... More

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Terri S, General Manager at Holiday Inn Express Hotel & Suites Overland Park, responded to this review

Nancy S Thank you for choosing to stay with us. Since you've stayed with us previously, you know this is not typical of our hotel. We do everything we can to provide our guests with a quiet, clean room. It is unfortunate that other guests made it a rough stay for you. I hope you will choose to stay with... More

Jefferson City, Missouri
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 23, 2014

Stayed here for a soccer tourney. I was immediately impressed that they imposed a curfew for the children. Very nice that they think of the other customers. Breakfast a winner as always. Very clean!!!

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Terri S, General Manager at Holiday Inn Express Hotel & Suites Overland Park, responded to this review

Thanks for choosing to stay with us for your soccer tournament. We try to ensure that every guest has a quiet relaxing stay every time. I'm glad you were able to enjoy our hot breakfast. Come see us again next time you are in the Overland Park area! More

Santa Fe, New Mexico
Top Contributor
60 reviews 60 reviews
15 hotel reviews
66 helpful votes 66 helpful votes
2 of 5 stars Reviewed January 4, 2014

Check in was great with a cheerful person. The hotel has a no smoking policy - great. They also have a no noise policy which they do not enforce. Both policies must be signed for when checking in. Our next door neighbors were very noisy well past midnight. Apparently they do not monitor their rooms and I do not feel... More

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Terri S, General Manager at Holiday Inn Express Hotel & Suites Overland Park, responded to this review

Thank you for choosing to stay with us. I do apologize for the issue you had regarding the noise from your neighbors. We have every guest sign for our no smoking and noise policies upon arrival at our hotel. We enforce both policies when we are made aware of situations or they are discovered by our staff. If you are... More

Salt Lake City, Utah
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 26, 2013

The first impression of this hotel is great, but then it just dimishes upon arrival and after interaction with staff. Due to traveling challenges, I arrived late in the night to the hotel. I stood at the front desk for quite some time. I didn't think I would have to track down an employee to check me. The last place... More

Was this review helpful? Yes 3
Terri S, General Manager at Holiday Inn Express Hotel & Suites Overland Park, responded to this review

Thank you for staying with us! I value your feedback, as we rely on our guests to give us their perspect that we sometimes miss. We do everything we can stress the importance of taking care of our guests with the courtesy and friendliness that you deserve. I want to apologize for your unpleasant experience and hope you will give... More

VALLEY PARK
Contributor
19 reviews 19 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 23, 2013

I have seen this hotel since I was a kid back in the 70s Didn't expect much when I arrived but I was blown away. This place obviously has been re-tasked for travelers and it is clean and as up to date as the newest hotels I have stayed in. Baths were clean and no old smell that older places... More

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Chicago, Illinois
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed October 21, 2013

My husband and I were visiting family in Overland Park, and settled on a King Suite room at this hotel! We checked in fairly late, almost Midnight and the hotel was 99% sold out. The only king suite room they had left was on the 1st floor for us. I usually like to have a higher floor, but understand that... More

Was this review helpful? Yes 1
Terri S, General Manager at Holiday Inn Express Hotel & Suites Overland Park, responded to this review

Thanks for spending the weekend with us! Sounds like you were able to take advantage of many of the amenities we have to offer. We do have the modern walk in shower concept in our king suites, but have the traditional tub/shower feature in our standard king & double queen rooms. Although we don't have a safe in the room,... More

Glen Carbon, Illinois, United States
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 13, 2013

Stayed 3 nights in the middle of August. Front desk staff seemed a bit overwhelmed, but eventually were able to accommodate my request for a king suite with a walk in shower. Hotel very clean with nice furnishings. Rooms were spacious. Breakfast was ok.

Was this review helpful? Yes
Terri S, General Manager at Holiday Inn Express Hotel & Suites Overland Park, responded to this review

Thank you for staying with us! We appreciate your patience while the front desk assisted other guests and that we were able to get you the room you prefer. We are working to relieve the workload on our front desk associates by have additional help during busy arrival days. I appreciate your feedback as we use it to better take... More

Spingfield
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 8, 2013

This is a new hotel!! It was very clean and the rooms were very nice. The bed was awesome. It has a nice sized pool and hot tub. It offers a free breakfast. Also this hotel is located in a very nice area, and close to many shops and restaurants with in walking distance! would stay again!

Was this review helpful? Yes

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Additional Information about Holiday Inn Express Hotel & Suites Overland Park

Address: 7580 W 135th St, Overland Park, KS 66223
Phone Number:
Location: United States > Kansas > Overland Park
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 39 hotels in Overland Park
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Overland Park 2.5*
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