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Holiday Inn Hotel & Suites Overland Park West

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8787 Reeder Road, Overland Park, KS 66214
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Holiday Inn Hotel & Suites Overland Park West
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165 Reviews from our TripAdvisor Community

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Carbondale, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

The location is great, near the Oak Park Mall. The staff is always attentive to your needs. RaiShaun is the best, he is always very professional and courteous. The hotel itself is nice, but, like most places, it could use remodeling in some areas.

Helpful?
Thank Daniel T
Dubuque, Iowa
Level Contributor
311 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

If I were asked for the one item that would bring me back to this hotel, it would be The Avenue--the in-house restaurant. Their chef really knows how to cook! I had a fine piece of salmon with fresh vegetables and a baked potato cooked to perfection. The room was not huge, but why pay the extra price? It would... More 

Helpful?
Thank Randy L
Kansas City, Kansas
2 reviews
5 of 5 stars Reviewed 1 week ago

This hotel has great customer service. The people are friendly and staff is courteous. Mr. Dale Fountain is great. He knows the business and he reaches to make sure your stay is pleasant. The food was great and the staff goes beyond their duty to make sure whatever event is a success. It is nice to have real customer service... More 

Helpful?
Thank vickibrooks
GM-36, Front Office Manager at Holiday Inn Hotel & Suites Overland Park West, responded to this review

Dear vickibrooks, Thank you for sharing your positive experience with us. Dale and the entire staff will be thrilled to read your many kind comments. Best regards, Alan Jenner, Guest Service Manager More 

Overland Park, Kansas
1 review
4 of 5 stars Reviewed 1 week ago

A Mr. Johnnie at front desk was very accommodating in an early check in, and then called later to verify room was good. Couldn't ask for better considering moving up travel plans to avoid major snow storm!

Helpful?
Thank Tony862016
GM-36, Front Office Manager at Holiday Inn Hotel & Suites Overland Park West, responded to this review

Dear Tony862016, Thanks for the great review! Johnnie will be thrilled to learn he played a part in making your stay excellent. We hope to see you again soon. Best regards, Alan Jenner, Guest Service Manager More 

Saint Louis, Missouri
Level Contributor
181 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Well, this is not the newest hotel in KC and it shows it. But that's fine with me. They work hard to keep the place up and that shows as well. Finding this hotel and traveling to and from should be easy, very close to major highways. The lobby is inviting as are their friendly staff members. Always asking how's... More 

Helpful?
1 Thank Geotreo
GM-36, Front Office Manager at Holiday Inn Hotel & Suites Overland Park West, responded to this review

Dear Geotreo, Thank you for Loving us! We're glad to learn your stay was a positive one and we'll look forward to seeing you again next time your in KC. Best regards, Alan Jenner, Guest Service Manager More 

Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed December 20, 2015 via mobile

This is a well managed hotel with clean rooms and friendly staff. The lobby is attractive and is an excellent home away from home and is an excellent place for the business traveler. The hotel is conveniently located right near I-35 which allows me to go to other parts of town easily. Visit Green Mill restaurant attached to the hotel.... More 

Helpful?
Thank davidheath1971
GM-36, Front Office Manager at Holiday Inn Hotel & Suites Overland Park West, responded to this review

Dear davidheath1971, Thank you for staying with us. Your business is truly appreciated. Alan Jenner Guest Service Manager More 

Minneapolis, MN
Level Contributor
72 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 stars Reviewed December 17, 2015

I have stayed here several times and enjoyed all my visits. Hotel is very clean and check in went smooth. The lobby area is very nice with a lot of areas to sit and relax. There are two useable computers and a printer as well. This is much appreciated. A lot of places that I have stayed that have computers... More 

Helpful?
Thank Hrbek14
GM-36, Front Office Manager at Holiday Inn Hotel & Suites Overland Park West, responded to this review

Dear Hrbek14, Thank you taking the time to share your experience. Your extremely positive accolades will be shared with the entire staff. We hope to see you again soon. Happy Holidays! Alan Jenner, Guest Service Manager More 

dallas, tx
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 15, 2015 via mobile

Stayed for three days and they by no means lived up to their 4 1/4 stars holiday inn website gives them. The room was nice and comfortable and clean. Small frig, microwave were nice. No glass ware to use, everything was cheap plastic cups. The common wall between rooms did not stop my bed from being rocked when the opposing... More 

Helpful?
1 Thank onlytex4u
GM-36, Front Office Manager at Holiday Inn Hotel & Suites Overland Park West, responded to this review

Dear onlytex4u, Thank you for taking the time to express your concerns. Please accept our sincerest apologies in the areas we failed you. The hotel staffs' daily collective goal is to create an experience precisely the opposite of yours. The insight from your stay will help us to eliminate any similar issues in the future. It is my hope that... More 

midwest
Level Contributor
220 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed December 7, 2015

This is a very clean we'll run location. Friendly staff nice food and a great host. We had a group of 30 and no complaints. Would surely do this again.they have a nice pool and great waiting areas. Lots of parking and hot tub.

Helpful?
Thank travemyway
GM-36, Front Office Manager at Holiday Inn Hotel & Suites Overland Park West, responded to this review

Dear travemyway, Thank you for taking the time to share your experience with us. Your kind words are truly appreciated and we hope to see you again soon. Happy Holidays! Alan Jenner Guest Service Manager More 

Raleigh, North Carolina
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed October 14, 2015

Hotel rooms have had new carpet and paint. Looks a lot better. Did not see any bugs. Noise from Highway was load. Sever in bar was good. Free computer use in lobby. There food and drinks for sale front desk. Breakfast was just OK.

Helpful?
Thank Tom J
GM-36, Front Office Manager at Holiday Inn Hotel & Suites Overland Park West, responded to this review

Dear Tom J, Thank you for staying with us! We truly appreciate you taking the time to share your important opinion with others. Best regards, Alan Jenner Guest Service Manager More 

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