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All 39 Overland Park hotels

Holiday Inn Hotel & Suites Overland Park West

3.0 of 5 Hotel   |   8787 Reeder Road, Overland Park, KS 66214
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Ranked #26 of 39 hotels in Overland Park
A recent review
4 of 5 stars reviewed 1 week ago
Geotreo Saint Louis, Missouri
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92 people have reviewed this hotel

Traveler rating
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    28
    18
    14
    10
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19
18
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28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Saint Louis, Missouri
Top Contributor
90 reviews 90 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

I travel for business, use Hotwire and so am never sure where I will end up. It would be OK with me to end up here any time. Stacy has been at the front desk since I started staying there about 4 years ago. He does a great job. His demeanor & professionalism seems to resonate through out the staff.... More

Was this review helpful? Yes
GM-36, Front Office Manager at Holiday Inn Hotel & Suites Overland Park West, responded to this review

Dear Geotreo, Thank you for your second positive review of the Holiday Inn Hotel & Suites Overland Park West in less than two years. Your kind comments toward Stacey will make his day! We look forward to seeing again next time your in the area. More

Lancaster,TX
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I just want to start off by saying the front desk Rosy and Stacy are amazing! And the General Manager but I can't remember his name. I was here for business but my grandma and her sisters were coming to see their brother they had not seen in a long time and I couldn't have made this surprise so special... More

Was this review helpful? Yes
GM-36, Front Office Manager at Holiday Inn Hotel & Suites Overland Park West, responded to this review

Dear BuTtA14, Thank you for your kind words regarding the staff and services. We are happy that you enjoyed your visit and we hope to earn your business again in the future. More

Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

This hotel's "management" was the biggest joke I have ever seen I'm my life! The staff was so rude and unprofessional! It almost seemed like they didn't know how to do anything. The rooms were nothing special and were mediocre at best. The pool wasn't too great either. Please to do NOT let the pictures deceive you!

Was this review helpful? Yes
GM-36, Front Office Manager at Holiday Inn Hotel & Suites Overland Park West, responded to this review

Dear MoneyDaTruth21, Please accept my apologies regarding your less than memorable experience. I would like to learn the details surrounding your stay so that we may correct the issue going forward. It would be appreciated if you would contact me at ajenner@kinseth.com. Sincerely, Alan Jenner Guest Service Manager More

Deephaven, Minnesota
1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

Staff is very rude, lazy, and unwilling to help and they seemed like they did not know how to handle anything.Rooms are very dirty and the water is rusty, showers have rust rings around the drain. Pool is gross.

Was this review helpful? Yes
GM-36, Front Office Manager at Holiday Inn Hotel & Suites Overland Park West, responded to this review

Dear recent guest, Please email or call so that we can discuss your recent stay with us. Sincerely, Alan Jenner ajenner@kinseth.com 913-895-2791 More

Sheffield, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 17, 2014

The normal holiday inn experience clean rooms good facilities, restaurant and green mill pub serving food and drinks until 11ish. Good service good menu but a typical pub serving steak, could do better. But this ain't no steak house so maybe I'm a little harsh. Great selection of draft beers and shorts so overall very good. Slightly noisy A/C but... More

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GM-36, Front Office Manager at Holiday Inn Hotel & Suites Overland Park West, responded to this review

Thank you for sharing your positive feedback regarding your recent stay. We look forward to welcoming you back to Holiday Inn Hotel & Suites Overland Park in the near future. More

Pittsburg, KS
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 26, 2014

I have stayed at this hotel several times in the past couple of years. This stay was the best ever. The staff there is always friendly, and very helpful in finding places in the area I want to go. The rooms are always clean. This time I got to stay in one of their newly renovated, king rooms, and the... More

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GM-36, Guest Relations Manager at Holiday Inn Hotel & Suites Overland Park West, responded to this review

We are more than appreciative of your kind comments and business. It is our pleasure serving your needs and we will be delighted to see you again whenever you return to the area. Thank you. More

Atlanta
Top Contributor
115 reviews 115 reviews
76 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed February 14, 2014

OK if the price is right and this area suites your needs. Otherwise go elsewhere! It is old and it shows, heater in room was the worst, old style turn it on till you woke up hot and sweaty then turn it off till you woke up cold. The privacy curtain didn't close all the way (left about an inch... More

Was this review helpful? Yes
GM-36, Front Office Manager at Holiday Inn Hotel & Suites Overland Park West, responded to this review

Dear traveling_frank , Thank you for taking the time to express your concerns as well as the kind comments regarding the service you received. First and foremost, please accept our apologies for the issues you experienced. There are no excuses to be made although I can assure you they are not common. The hotel has just completed half of a... More

Salina, Kansas
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed February 2, 2014

After checking in my party of four walk through the lobby. We are called over to the front desk where we are offered an upgrade for our two-night booking. When we reveal the occasion is for a birthday we were upgraded to a suite - which worked great for all of the stuff four girls bring. A big thanks to... More

Was this review helpful? Yes
GM-36, Front Office Manager at Holiday Inn Hotel & Suites Overland Park West, responded to this review

Dear BizTeachWilson, Thank you for the positive feedback regarding your recent stay. It's great to learn that the staff recognized your special day as well as extending the upgrade. We look forward to the next opportunity to impress you and earn your business once again. More

Omaha, Nebraska
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 19, 2014

This hotel has a great location right off I 35 in Overland Park, KS. About 15 minutes from downtown, close to Oak Park Mall and bars and restaurants. Indoor/outdoor pool area is very nice. The room had somewhat dated furniture and amenities but the bed was very comfortable. One thing I found lacking which is nice for business and pleasure... More

Was this review helpful? Yes
GM-36, Front Office Manager at Holiday Inn Hotel & Suites Overland Park West, responded to this review

Thank you for your complimentary review. Your business and patronage are very much appreciated. We look forward to welcoming you back again soon. More

Saint Louis, Missouri, USA
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 12, 2014 via mobile

Alan at the front desk was an extremely nice an helpful guy! He was able to upgrade me to a newly renovated suite and he could not have been a happier and more amiable person! The suite was very nice and I had no complaints at all. Great hotel!

Was this review helpful? Yes
GM-36, Front Office Manager at Holiday Inn Hotel & Suites Overland Park West, responded to this review

Dear John D, Thank you for your flattering review of the hotel and staff! We are always pleased to hear that we hit the mark for excellent customer service as well as a clean & comfortable stay. Your business and patronage are very much appreciated we look forward to welcoming you back again soon. More

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Additional Information about Holiday Inn Hotel & Suites Overland Park West

Also Known As:
Holiday Inn Hotel And Suites Overland Park West
Holiday Inn Overland Park
Overland Park Holiday Inn
Address: 8787 Reeder Road, Overland Park, KS 66214
Phone Number:
Location: United States > Kansas > Overland Park
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #26 of 39 hotels in Overland Park
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites Overland Park West 3*
Official Description (provided by the hotel):
In the heart of Overland Park, Kansas, you are always welcome at the Holiday Inn Hotel and Suites Overland Park West. Excellent location for an Overland Park, Kansas hotel at 87th and Interstate 35. Close to Pine Ridge Business Park and Oak Park MallThe Holiday Inn Hotel and Suites Overland Park West is centrally located to all major visitor attractions and sports venues. The Overland Park, Kansas hotel is one of the closest lodging facilities to the Bass Pro Shop, Kansas Speedway and Legends Shopping at Village West. Country Club Plaza, Crown Center Plaza, Sandstone/Verizon Amphitheatre, Worlds of Fun and the Renaissance Festival of Kansas City are all within a 30 minute drive. The Overland Park Kansas hotel has 191 well appointed guestrooms including 50 elegant suites with microwaves, refrigerators and wet bars. Free wireless high-speed Internet in all guest rooms and meeting rooms. Inside the Overland Park Kansas hotel is the Green Mill Restaurant & Bar. Serving great American food and beverage, featuring award-winning pizza and wings. Open for breakfast, lunch and dinner. Relax, it's Holiday Inn and as always, Kids Stay and Eat Free! ... more   less 
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