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Holiday Inn Hotel & Suites Overland Park West

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8787 Reeder Road, Overland Park, KS 66214
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Holiday Inn Hotel & Suites Overland Park West
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Holiday Inn Hotel & Suites Overland Park West
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128 reviews from our community

Traveler rating
    33
    41
    26
    16
    12
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31
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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St. Louis, MO
Senior Contributor
34 reviews 34 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It appears this hotel is recently remodeled and looks great. I spent over a week here on business and felt very comfortable. My room was on the pool side so a few nights some people were a little loud, yes it's a heated pool and some were swimming in February!

Was this review helpful? Yes
GM-36, Front Office Manager at Holiday Inn Hotel & Suites Overland Park West, responded to this review

Dear Jamie80, Thank you for the great review! We are so pleased to hear that you felt comfortable during your extended stay at the newly remodeled Holiday Inn Hotel & Suites Overland Park West. Your business is appreciated. Sincerely, Alan Jenner, Guest Service Manager More 

Joplin, Missouri
1 review
5 of 5 stars Reviewed 5 weeks ago

This hotel is recently remodeled and boy did they get it right! The hotel is beautiful and extremely comfortable. Nice big TV, comfortable beds The staff are dedicated to making your stay perfect! Rosanne at the front desk made sure our stay was perfect! The year round swimming pool and hot tub was great to use on a cold winter... More 

Was this review helpful? Yes
GM-36, Front Office Manager at Holiday Inn Hotel & Suites Overland Park West, responded to this review

Dear Dmt63, Every so often we receive a review (like yours) that exceeds our expectations! We truly appreciate you mentioning the multiple reasons for your positive stay with us. Our #1 goal is that each and every guest leaves having experienced the same. We hope to see you again soon. Sincerely, Alan Jenner Guest Service Manager More 

Overland Park, Kansas
1 review
5 of 5 stars Reviewed 5 weeks ago

Great hotel... rooms seem recently remodelled. The front desk staff (Rosanne and Karren) as well as the restaurant staff (Tammy and Tiffany) are very helpful and friendly. An awesome value for the money.

Was this review helpful? Yes
GM-36, Front Office Manager at Holiday Inn Hotel & Suites Overland Park West, responded to this review

Angie D, Thank you for taking the time to review the hotel. We think your EXCELLENT too! The employees you mentioned will be thrilled to learn that they had a hand in making your stay so memorable. We look forward to seeing you again soon. Alan Jenner, Guest Services More 

Kansas City
Contributor
16 reviews 16 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed February 22, 2015

This is a no-frills hotel. It's nothing special and I would say overall it's just average. The one nice thing is that it has a restaurant attached that actually is very good. The check-in experience didn't wow me into thinking I was welcomed. The front desk clerk at the time was too busy multi-tasking to pay attention to a paying... More 

Was this review helpful? Yes 1
GM-36, Guest Services at Holiday Inn Hotel & Suites Overland Park West, responded to this review

Dear dka613, Please know that we understand it can be difficult to choose a hotel based on price alone. Although our rates are in-line with other hotels in the area, it's important to note that many hotels (including ours) do offer additional options through third party sites at a discounted rate. The incident you witnessed is being investigated and will... More 

Lucerne, Missouri
Contributor
11 reviews 11 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 21, 2015 via mobile

Not a bad price for the quality we received. Room was very clean and when we called for a crib it was brought right up and next thing we knew the phone was ringing making sure the crib showed and to see if everything else was up to par. They acted like they really cared. Will stay again if in... More 

Was this review helpful? Yes
GM-36, Front Office Manager at Holiday Inn Hotel & Suites Overland Park West, responded to this review

Dear theottos09, We sincerely appreciate your wonderful review and look forward to welcoming you back soon. Sincerely, Alan Jenner, Guest Services. More 

1 review
5 of 5 stars Reviewed February 17, 2015

Great Room, Great Staff, Great Stay. I brought my family to the Hotel for a Valentine's weekend getaway and we had a good time, the staff was so friendly to us. My kids enjoyed the pool the most, it was part indoor and part outdoor.

Was this review helpful? Yes
GM-36, Guest Relations Manager at Holiday Inn Hotel & Suites Overland Park West, responded to this review

Dear Blackty79, Thank you for choosing to stay with us for your weekend family getaway. Your kind comments and business are more than appreciated. Sincerely, Alan Jenner, Guest Services More 

Chesterfield, MO
Contributor
14 reviews 14 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed February 2, 2015

Requested room away from highway and that was granted. While the room furnishings were nice, the tile in the bathroom looked dirty or had been permanently stained by something spilled on it. The mini fridge appeared to have no temperature settings, and by my second day the food I'd stored in it was frozen. Nicely equipped fitness room, though had... More 

Was this review helpful? Yes
GM-36, Guest Relations Manager at Holiday Inn Hotel & Suites Overland Park West, responded to this review

Dear Melanie E, Our apologies that you were not satisfied with your stay. Please know that we take each challenge you discovered very seriously and we truly appreciate you taking the time to bring them to our attention. Rest assured we are addressing and correcting each issue mentioned to prevent a recurrence of the same for other guests. We hope... More 

Contributor
14 reviews 14 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 31, 2015

This is a decent nights stay. I have stayed here a couple times when playing in a soccer tournament in Overland Park . The pool area is nice and the room is adequate. I can't say I would definitely stay here again but if the price is right I will be back.

Was this review helpful? Yes
GM-36, Guest Relations Manager at Holiday Inn Hotel & Suites Overland Park West, responded to this review

Dear Jason K, Thank for taking the time to post your opinions. It's great to learn that you found the pool area nice and our newly remodeled rooms adequate. The hotel offers negotiated rates for a majority of the tournaments throughout the year. Please be sure to make your lodging arrangements directly through your team sponsor who can provide you... More 

Kansas
Top Contributor
64 reviews 64 reviews
31 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed January 6, 2015

I stayed in this hotel one night as part of a New Year's Eve celebration. A band played in the ballroom, and we opted to stay the night. The hotel itself is brightly decorated. It's modern and fresh with bright greens and blues. The lobby is very inviting. This is an older hotel, but it's obviously been updated recently. The... More 

Was this review helpful? Yes
GM-36, Front Office Manager at Holiday Inn Hotel & Suites Overland Park West, responded to this review

Dear Danedri, We are thrilled to know that you had a great stay with us and found our accommodations to be clean, comfortable and modern. We look forward to seeing you again soon! Alan Jenner - Guest Service Manager More 

Overland Park, Kansas
2 reviews
5 of 5 stars Reviewed December 30, 2014

My husband and I planned a birthday party for our kids and stayed overnight in one of the rooms. Alan at the desk was so nice and friendly. He let us check in early and even upgraded us to a suite. (Which was recently remodeled and was amazing!!! Our son even said it smelled so nice the room!) The banquet... More 

Was this review helpful? Yes
GM-36, Front Office Manager at Holiday Inn Hotel & Suites Overland Park West, responded to this review

Hello Neighbor! Thank you for taking the time to share your comments on TripAdvisor. We were thrilled that you chose our hotel for the birthday celebrations. Everyone still talks about the amazing custom piñata's that your mother made! Your many kind words regarding the staff and service will be shared with the entire team. Sincerely, A. Jenner More 

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