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All 39 Overland Park hotels

Holiday Inn Hotel & Suites Overland Park West

3.0 of 5 Hotel   |   8787 Reeder Road, Overland Park, KS 66214
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Ranked #23 of 39 Hotels in Overland Park
A recent review
4 of 5 stars Reviewed August 23, 2014
Mogin1277
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109 reviews from our community

Traveler rating
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    33
    23
    16
    11
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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texas
Contributor
17 reviews 17 reviews
17 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel for 2+ weeks and was shocked at the total disregard for cleanliness by the housekeeping staff. Upon check in, I was graciously upgraded to a suite which was lovely. However the kitchen area of the suite was crawling with ants. The housekeeping staff on more than one occasion failed to clean the bath tub. The cleaning... More

Was this review helpful? Yes
GM-36, Front Office Manager at Holiday Inn Hotel & Suites Overland Park West, responded to this review

Dear esther7, Thank you for taking the time to convey your comments regarding your recent experience with us. Please accept our sincerest apologies for the unsatisfactory room accommodations you encountered. I can assure you that this isolated incident has been looked into, corrected, and will not be repeated. Please contact me at your earliest convenience. I would like the opportunity... More

Senior Contributor
44 reviews 44 reviews
17 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 23, 2014

I stayed here for two nights while on business. I will say the parking could be better, but the hotel room was clean. It is located close to the highway and dining and approximately 35 minutes from Kansas City airport. I would stay here again while in town.

Was this review helpful? Yes
GM-36, Front Office Manager at Holiday Inn Hotel & Suites Overland Park West, responded to this review

Dear Mogin1277, Thank you for your complimentary review of the hotel. Your business and patronage are very much appreciated. We look forward to welcoming you back again soon. Sincerely, Alan Jenner Guest Services More

Venice, Florida
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed August 13, 2014

My wife and I met the General Manager, Curt Cerise, very nice and pleasant. Also met Clay, another manager with your company. We are impressed. Met the cocktail person, her name is Lekebra, also very nice and helpful. We arrived tonight with just enough time for cocktails and food. The meatballs and Ziti with pasta sauce was excellent along with... More

Was this review helpful? Yes 1
GM-36, Front Office Manager at Holiday Inn Hotel & Suites Overland Park West, responded to this review

Dear Charlesalanlancaster, Thank you for the great comments and your business. We hope to see you again soon! More

Las Vegas, Nevada
Contributor
15 reviews 15 reviews
14 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed August 6, 2014

Because I had lived in Johnson County for 11 years and knew my way around, this hotel was convenient for our purposes. Upon check in on 7/31/14, we were greeted by Mr. Stacey Stump, who I believe is the manager. A very cordial and professional person. We were assigned to room 324. On the first day my smelled paint which... More

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Gassville, Arkansas
Contributor
12 reviews 12 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 4, 2014

We were on vacation and choice this hotel based on location. Our plan was to do several activities and all were not close together. With that said was very happy with hotel. The rooms were clean and tidy. All staff including the custodial and housekeeping always said hello when you passed them. My daughter really enjoyed the pool as half... More

Was this review helpful? Yes
GM-36, Front Office Manager at Holiday Inn Hotel & Suites Overland Park West, responded to this review

Dear Scott A, Thanks for the great review! We hope to see you again soon. Sincerely, Alan Jenner Guest Services More

Tonganoxie, Kansas, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 30, 2014

I am a frequent visitor to Holiday Inn brand properties. I was disappointed with this one. Nothing nearby (shopping/restaurants) that would have warranted the extravagant room price. Apparently there were some sports tournaments on the weekend we were there and I'm sure the property worked out great for them, but not for a leisure weekend with my husband. Don't get... More

Was this review helpful? Yes
GM-36, Front Office Manager at Holiday Inn Hotel & Suites Overland Park West, responded to this review

Dear Melissa O, Thank you for the review and recent business. I am sorry that your experience was less than memorable. It's the exact opposite of what we strive to achieve for each and every guest. There are many restaurants within a 3 mile radius which range from fine dining to the quick and easy meal. Additionally, the Oak Park... More

Papillion, Nebraska
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 6, 2014

If you forget something at this hotel, you probably won't get it back. It won't get turned into Lost and Found. I know what room and where an article was left, but was told it was not available to be returned. Be forewarned.

Was this review helpful? Yes 2
GM-36, Front Office Manager at Holiday Inn Hotel & Suites Overland Park West, responded to this review

Dear Deb N, Please give me a call or email so that I can look into your missing Kindle charger further. Sincerely, Alan Jenner Guest Services 913-895-2791 ajenner@kinseth.com More

Miami
2 reviews
5 of 5 stars Reviewed July 3, 2014

Rosane at the front was amazing. Took care of us right away and got us checked in early after having a long day!! Thank you for your hospitality! We look forward to come back and stay with again and see Roseanne.

Was this review helpful? Yes
GM-36, Front Office Manager at Holiday Inn Hotel & Suites Overland Park West, responded to this review

Dear Beansgir, Thank you for your recent stay and kind review. I'm glad we were able to get you checked in early and Rosanne really enjoyed you mentioning her name. As the saying goes "little things can make a big difference". We hope to see you again next time your in the area. Thanks again! Alan Jenner Guest Service Manager More

Kansas City, Missouri, United States
Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 23, 2014

I always choose this holiday inn when I need a mini-vacation. It's 20 minutes from KC which is just far enough away that I'm happy. Anyway I just wanted to say how helpful Stacey was during the check-in process. There was some event going on and it seemed a bit stressful, but he was smiling and happy anyway even at... More

Was this review helpful? Yes
GM-36, Front Office Manager at Holiday Inn Hotel & Suites Overland Park West, responded to this review

Dear Jasper E, Thank you for staying with us "again" recently. We value our guests opinion beyond explanation. It's not important for us to hear what we do (or don't do) correctly, it's imperative. It was so kind of you to mention employees that had a hand in making your stay an "Awesome" one. More importantly, please accept my apology... More

Hannibal, Missouri
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 14, 2014

I was tired and it was late. I trusted my gps to get me to the address I plugged in that the hotel provided from the confirmation email: OVERLAND PARK-WEST 8787 REEDER ROAD OVERLAND PARK KS 66214 Except I got lost! That is because they are not located on Reeder Road, they are located on Reeder Street!! Might want to... More

Was this review helpful? Yes
GM-36, Guest Relations Manager at Holiday Inn Hotel & Suites Overland Park West, responded to this review

Our address is: 8787 Reeder Road Overland Park KS 66214 More

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Additional Information about Holiday Inn Hotel & Suites Overland Park West

Address: 8787 Reeder Road, Overland Park, KS 66214
Phone Number:
Location: United States > Kansas > Overland Park
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites Overland Park West 3*
Number of rooms: 191
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Also Known As:
Holiday Inn Hotel And Suites Overland Park West
Holiday Inn Overland Park
Overland Park Holiday Inn

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