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Extended Stay America - Kansas City - Overland Park - Metcalf

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7201 W 106th St, Overland Park, KS 66212
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1 room 1 adult
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Extended Stay America - Kansas City - Overland Park - Metcalf
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101 Reviews from our TripAdvisor Community

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Omaha, Nebraska
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I travel all over the country for my job. Have stayed at an Extended Stay in Denver. That was my worst experience ever. I read the reviews for this one and decided to give it a try. Cleanliness is the most important thing to me, after safety. This is definitely a blue collar worker hotel. Lots of workers stay here.... More 

Helpful?
Thank Cindy D
Manager_11525, General Manager at Extended Stay America - Kansas City - Overland Park - Metcalf, responded to this review

Thank you for taking the time to write a review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that some of the items in the room were not up to our company’s high standards. As this hotel’s manager, I can assure you that we in the process of... More 

Frederick, Maryland
2 reviews
1 of 5 stars Reviewed November 4, 2015

To say that this place was disgusting does not even come close to describing it. It was horrible: very stinky, dirty and old! The refrigerator had dirt stuck to it inside and outside. The appliances looked like they have not been replaced since 1960s. Everything in this hotel smelled - outside, hallways, lobby and the room itself. There was hair... More 

Helpful?
Thank bobbi f
Manager_11525, General Manager at Extended Stay America - Kansas City - Overland Park - Metcalf, responded to this review

I appreciate you taking the time to write a review of your experience with us. Please accept our apologies for the cleanliness issues you experienced. To uphold our company’s high standards, I will be reviewing our cleaning and room inspection procedures with our staff. Our team is committed to satisfying our guests, so we are very thankful for your feedback.... More 

Saint Louis, Missouri
1 review
4 of 5 stars Reviewed October 12, 2015

The room was a little small, but otherwise, very nice and clean. Although the bed was not as relaxing as some hotel beds I've slept in, this one was comfortable for sure. Bedding and towels were also clean and fresh, which is always important. My husband and I would definitely stay here again.

Helpful?
Thank 2_15MyTravels
Manager_11525, General Manager at Extended Stay America - Kansas City - Overland Park - Metcalf, responded to this review

Thank you so much for posting a review of our property. Please accept our apologies that our rooms were not to your expectations. Still, we are happy to know that you had a comfortable stay overall. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More 

Colorado
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed September 12, 2015

Clean room, comfortable floor plan for a studio. There are plenty of stores to pick up necessities with a mile or two, and the location is very close to restaurants. Bed was medium firm, no sag. I will stay there again when going through KC traveling tthrough Kansas.

Helpful?
Thank A_CalmTraveler
Manager_11525, General Manager at Extended Stay America - Kansas City - Overland Park - Metcalf, responded to this review

Thank you so much for posting a review of our property. I'm so pleased to hear that you had a great stay and enjoyed our comfortable rooms. I’m glad we were able to accommodate your needs with our convenient location. Thank you again for posting your review. I do hope that you will return to our hotel, or any of... More 

Glen Ellyn, Illinois
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 23, 2015 via mobile

This place was terrible. This is the first and last time I'll stay at this chain. The room had a smell to it (part lingering smoke from people who had previously occupied the room and had smoke smell on their clothes and belongings). The carpets felt very dirty, but probably much of that was just the age of them. The... More 

Helpful?
Thank JWrunner
Manager_11525, General Manager at Extended Stay America - Kansas City - Overland Park - Metcalf, responded to this review

Thank you for providing us with details about your stay. The cleanliness issues you described are unacceptable, and I sincerely apologize for your experience. As this hotel’s manager, I can assure you that I have retrained our entire staff on our cleaning and room inspection procedures. We continually work to improve our hotel, so I really appreciate you providing us... More 

Louisiana
Level Contributor
81 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed August 16, 2015 via mobile

I stayed at this hotel only because it is where my company booked. I generally am not a fan of the budget extended stay hotels or a budget hotel in general so once finding out this is where I was booked I am pretty disappointed. I read the reviews and there are good and bad. I emotionally set the bar... More 

Helpful?
Thank DustinM99
Manager_11525, General Manager at Extended Stay America - Kansas City - Overland Park - Metcalf, responded to this review

I want to thank you for taking the time to post a review of your experience with us. I am glad to read that you were pleased with your stay and that we exceeded your expectations. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More 

Bengaluru (Bangalore), India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 2, 2015

Affordable hotel, With kitchen and non smoking room, Staff are friendly, Once in a week room services, addition services @ $10. Bad part - Very slow wifi Good place for longer stay -- Extended. Just in middle of the City near to Sprint Campus, AMC, Ericsson.

Helpful?
Thank SumanthHemanth
Manager_11525, Manager at Extended Stay America - Kansas City - Overland Park - Metcalf, responded to this review

Thank you so much for posting a review of our property. I'm so pleased to hear the staff made you feel welcome, however I am sorry our internet services did not meet your needs. We love to hear from our guests to help us improve on our service and we appreciate your feedback. Thank you again for posting your review.... More 

J
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 29, 2015

Staff was very nice. The room was clean. The bed was a little more firm than we prefer, but it's hard to please everyone. Room was quiet. The breakfast was as advertised - grab and go. it consisted of choice of cereal, oatmeal, fruit and coffee. Check in and out was easy.

Helpful?
Thank RS78_12
Manager_11525, General Manager at Extended Stay America - Kansas City - Overland Park - Metcalf, responded to this review

The staff and I read your review, and would like to thank you for writing such positive comments about your experience with us. Please accept our apologies that our beds were not to your satisfaction. Still, I am happy to hear that you had a positive stay overall. I truly appreciate your comments regarding our clean rooms and friendly staff.... More 

Branson, Missouri, United States
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 23, 2015

We pricelined the hotel for a great rate, and were very surprised at how nice the hotel is. i was expecting something like Motel 6 or LaQuinta, but this place is really awesome. The bed is very comfortable and the bedding very stylish as well as the furniture. The artwork and decor is a bit dated, but who cares!! Great... More 

Helpful?
1 Thank Marietta H
Manager_11525, General Manager at Extended Stay America - Kansas City - Overland Park - Metcalf, responded to this review

I appreciate you taking the time to write such a glowing review. I am so glad you enjoyed our fully equipped kitchens and our comfortable rooms. I’m thrilled you found our hotel to be a great value and would stay with us again! The staff and I would like to thank you again for posting your review. We look forward... More 

Mill Creek, Washington
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed June 22, 2015

Booked through an opaque site for one night. The room was well-equipped with fridge, microwave, stove, table, easy chair and bed. But then some "issues" cropped up. This was the first extended-type lodging I've stayed in where there were NO utensils or even glassware in the room. Seems you have to request from the desk a "practical comforts package" which... More 

Helpful?
Thank MillCreekDon
Manager_11525, General Manager at Extended Stay America - Kansas City - Overland Park - Metcalf, responded to this review

Thank you for the feedback about your stay at our hotel. We appreciate the kind comments about your stay; however, we apologize that our amenities were not to your satisfaction. We provide dishware to guests upon request at the front desk for no additional charge. I apologize that this was not made clear during check-in. To uphold our company's high... More 

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