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Extended Stay America - Kansas City - Overland Park - Metcalf

2.5 of 5
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7201 W 106th St, Overland Park, KS 66212
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Extended Stay America - Kansas City - Overland Park - Metcalf
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Ranked #28 of 39 Hotels in Overland Park
A recent review
4 of 5 stars reviewed 4 weeks ago
SumanthHemanth Bengaluru (Bangalore), India
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95 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bengaluru (Bangalore), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Affordable hotel, With kitchen and non smoking room, Staff are friendly, Once in a week room services, addition services @ $10. Bad part - Very slow wifi Good place for longer stay -- Extended. Just in middle of the City near to Sprint Campus, AMC, Ericsson.

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Kansas City - Overland Park - Metcalf, responded to this review

Thank you so much for posting a review of our property. I'm so pleased to hear the staff made you feel welcome, however I am sorry our internet services did not meet your needs. We love to hear from our guests to help us improve on our service and we appreciate your feedback. Thank you again for posting your review.... More 

J
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 29, 2015

Staff was very nice. The room was clean. The bed was a little more firm than we prefer, but it's hard to please everyone. Room was quiet. The breakfast was as advertised - grab and go. it consisted of choice of cereal, oatmeal, fruit and coffee. Check in and out was easy.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Kansas City - Overland Park - Metcalf, responded to this review

The staff and I read your review, and would like to thank you for writing such positive comments about your experience with us. Please accept our apologies that our beds were not to your satisfaction. Still, I am happy to hear that you had a positive stay overall. I truly appreciate your comments regarding our clean rooms and friendly staff.... More 

Branson, Missouri, United States
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 23, 2015

We pricelined the hotel for a great rate, and were very surprised at how nice the hotel is. i was expecting something like Motel 6 or LaQuinta, but this place is really awesome. The bed is very comfortable and the bedding very stylish as well as the furniture. The artwork and decor is a bit dated, but who cares!! Great... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Kansas City - Overland Park - Metcalf, responded to this review

I appreciate you taking the time to write such a glowing review. I am so glad you enjoyed our fully equipped kitchens and our comfortable rooms. I’m thrilled you found our hotel to be a great value and would stay with us again! The staff and I would like to thank you again for posting your review. We look forward... More 

Mill Creek, Washington
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 22, 2015

Booked through an opaque site for one night. The room was well-equipped with fridge, microwave, stove, table, easy chair and bed. But then some "issues" cropped up. This was the first extended-type lodging I've stayed in where there were NO utensils or even glassware in the room. Seems you have to request from the desk a "practical comforts package" which... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Kansas City - Overland Park - Metcalf, responded to this review

Thank you for the feedback about your stay at our hotel. We appreciate the kind comments about your stay; however, we apologize that our amenities were not to your satisfaction. We provide dishware to guests upon request at the front desk for no additional charge. I apologize that this was not made clear during check-in. To uphold our company's high... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 22, 2015 via mobile

Literally the moment you walk through the door there is an odor that cannot be explained. It only took me 3 minutes in my room to email my company asking them to book me another hotel. The so called renovations consist of fresh paint and new lamps. The carpets are so old and worn, the towels are the same, you... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Kansas City - Overland Park - Metcalf, responded to this review

Thank you for providing us with details about your stay. I am sorry to hear that your stay was not to our company’s high standards. Please accept my apology. As this hotel’s manager, I can assure you that I have used your comments as a training tool to coach our housekeeping staff to ensure that each guest has a clean... More 

Canton, Ohio
Level Contributor
124 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed June 13, 2015

I stayed at this facility for three nights. It was comfortable. Only downside was noise from other guests at all hours. It seemed to be populated by construction crews from out of town. No major complaints - noise was only negative. Price was excellent, booked on discount site. The construction crews accumulated outside to smoke by the front door, but... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Kansas City - Overland Park - Metcalf, responded to this review

Thank you for your recent review of your stay. The situation you described regarding the noise issues you experienced is truly regrettable. Please accept our apologies. To ensure that a situation like yours doesn't happen again, our staff is going to closely monitor our quiet hours to make sure everyone is guaranteed a comfortable stay. Still, I am glad that... More 

Sweet Home, Oregon
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 10, 2015

Something is creepy about this location. Notice all the weirdo posts about something disgusting...Something is going on in this hotel when visitors are away.... Housekeeping was meticulous by the way, and not a weirdo. This is not a good choice for female travelers alone as of this time...Something is amiss. If you are from out of town, you also need... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Kansas City - Overland Park - Metcalf, responded to this review

Thank you for providing us with details about your stay. I sincerely apologize that you did not have a comfortable experience. As this hotel’s manager, I can assure you that I will be meeting with our staff and working on ways to make sure each guest has a home away from home experience to ensure that this situation is not... More 

Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 10, 2015

We booked through a discount hotel site and received a very good rate. They didn't give us any hassle about the rate. They let us check in early and really helped with a late check out. The rooms are not stocked with dishes, you have to request them, which is fine but it be helpful if they provided a small... More 

Was this review helpful? Yes
Level Contributor
54 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 3, 2015

I like extended stay for their studio rooms. As a road rep I love having a kitchen sometimes. I have stayed at this location before. It looks like they have done some new painting. The rooms are clean and comfortable. I do have to say this time it seems there were quite a few construction guys staying and they hung... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Kansas City - Overland Park - Metcalf, responded to this review

I want to thank you for taking the time to write a review of our hotel. I am glad that you were pleased with your clean, comfortable room and your fully equipped kitchen during your visit. Thank you for choosing Extended Stay America. We hope to see you again, should your travels bring you back to our area. More 

1 review
1 of 5 stars Reviewed May 31, 2015 via mobile

Worst ever.first room they gave us had an awful oder.the hallways themselves smelled terrible.it smells like a crime scene involving a 6day old bum.not to mention pubic hair all over both the rooms we tried.after about 3hrs we had enough and packed up.no way I was going to make my wife suffer through that smell.just plain nasty.I couldn't imagine eating... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Kansas City - Overland Park - Metcalf, responded to this review

Thank you for providing us with details about your stay. I sincerely apologize for the cleanliness issues you experienced at our hotel. As this hotel’s manager, I can assure you that I will be retraining our housekeeping staff to make sure they are cleaning rooms to our company’s high standards to ensure your experience is not repeated. Thank you very... More 

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