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Hampton Inn Kansas City/Overland Park

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10591 Metcalf Frontage Road, Overland Park, KS 66212
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1 room 1 guest
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Hampton Inn Kansas City\/Overland Park
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270 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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spencer, United States
5 of 5 stars Reviewed 2 days ago NEW

I travel 7 hours about twice a year to Kansas City and have chosen the Overland Park Hampton Inn as my place to stay and will continue to do so. Great service, pleasant staff, and good location. An overall good experience.

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Dallas, Texas
Level Contributor
6 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Not a bad hotel but a little older Hampton. Room was very small. Good location. Wi fi kept kicking me off. I travel a lot and have pet peeves. I like AC units that stay on for white noise. These do not. Also, like good water pressure. This hotel does not have good water pressure. And a tiny exercise room.

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Columbia, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I've come to expect a certain level of service and comfort from Hampton hotels, and the one in Kansas City/Overland Park certainly upholds it. I have only good things to say and no complaints whatsoever.

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broken arrow, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I've stayed at this particular hotel before but the AC system in my room this time was extremely disruptive during the night. Even while watching evening programs, the TV sound had to be turned up every time the AC kicked on. Definitely affected the quality of sleep.

Review collected in partnership with Hampton

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Hampton-Inn-GM, Guest Relations Manager at Hampton Inn Kansas City/Overland Park, responded to this review

Dear Kathlyn S: I want to personally apologize that your stay was not enjoyable for you. I totally agree that a hotel room should be quiet. I again, deeply apologize that your stay with us was not. We are in the process of taking care of the a/c unit situation as soon as it was brought to our attention. Please... More 

Kansas city, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I had a few problems with our room while there - specifically the air conditioning and the ceiling. The air conditioning was making weird noises throughout the night that made it almost sound like it was going to die. The ceiling had a water spot and was warped. That being said the staff offered to pay for the room for... More 

Review collected in partnership with Hampton

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Hampton-Inn-GM, Guest Relations Manager at Hampton Inn Kansas City/Overland Park, responded to this review

Dear, Justin M: Thank you for staying with us and for taking the time to review our facility. We do greatly appreciate you! We always strive to provide great service to all of our guests and want to apologize for the issues you had in your room. We are in the process of taking care of the ceiling and a/c... More 

St. Peters, United States
1 review
5 of 5 stars Reviewed July 30, 2015

I stayed here for a business trip. I did not arrive unitl 2am, the man at the front desk was friendly and quickly checked me in. He also inquired about the amount of my luggage to get me to my room with the least amount of effort (offered me a cart, or another entrance closer to my parking). The front... More 

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1 review
5 of 5 stars Reviewed July 27, 2015

Loved the cleanliness of the hotel and loved the room. Very comfortable. Could not hear outside noise if there was any, thoroughly enjoyed the stay. Did not like the pool outside, that was the only issue I had. Overall Loved this place. Would come back.

Review collected in partnership with Hampton

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Hampton-Inn-GM, Manager at Hampton Inn Kansas City/Overland Park, responded to this review

Dear 993gingerr, Thank you for taking the time to review us. We are pleased to hear that you loved staying with us. We hope to see you back on your next trip to Kansas City, and that we can again accommodate you with your stay. Thanks again! Wendy Guest Service Manager More 

Sterling
2 reviews
5 of 5 stars Reviewed July 22, 2015

We booked this hotel one day before arrival. Almost all hotels were full, but there were a few rooms left at this hotel. We requested a ground floor room, and were able to get one. Ranked location only average because the hotel was a little bit hard to find, behind a retail store and another Hilton property.

Review collected in partnership with Hampton

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Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 20, 2015

This hotel provided the excellent stay that we have come to expect from Hampton Inn. It was centrally located, but a block off the main street which made the location less busy. Standard self-serve Hampton breakfast.

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Austin, TX, United States
1 review
5 of 5 stars Reviewed July 19, 2015

Room was clean and quiet, as was the whole hotel and lobby. It was a pleasure to stay there and we would stay again gladly. We also appreciated the continental breakfast and the friendliness and professionalism of the staff.

Review collected in partnership with Hampton

Was this review helpful? Yes
Hampton-Inn-GM, Manager at Hampton Inn Kansas City/Overland Park, responded to this review

Dear James D, Thank you for taking the time to write a review on us. We are pleased to hear that you left with a great impression of us, and we look forward to seeing you soon. Thank you again, Wendy Guest Service Manager More 

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