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Holiday Inn Overland Park-Conv Ctr

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10920 Nall Ave., I-435 at Nall exit, Overland Park, KS 66211
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Holiday Inn Overland Park-Conv Ctr
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Holiday Inn Overland Park-Conv Ctr
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61 reviews from our community

Traveler rating
    18
    26
    8
    4
    5
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15
11
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25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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West Des Moines, Iowa
Contributor
20 reviews 20 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I had to make a quick trip to Kansas City and I picked this hotel because it was the lowest priced Holiday Inn in Overland Park. I didn't spend a lot of time in the place. I checked in and went out for the evening and then left right after breakfast the next morning. Indoor parking is a nice bonus.... More 

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San Antonio, Texas, United States
Top Contributor
60 reviews 60 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

All plus and positives. Staff great, helpful and pleasant. Quiet, despite location a block off 435 highway. Next to Children's Mercy Hospital, a block from the OPCC, and a half mile from Town Center Plaza puts you in the center of the action. Better linens on a good bed with lots of great pillows. Keurig coffee maker, 42" flat screen,... More 

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Colorado
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Our king suite was spacious and very clean and comfortable. Front desk staff was friendly and helpful. It is nice to have cheaper rates when you have an appointment at the Children's Hospital and it is about 2 minutes away. The only disappointment was guests are charged $9.95 for the breakfast buffet and it isn't better than the free hot... More 

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Overland Park, Kansas
Top Contributor
78 reviews 78 reviews
22 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed April 12, 2015

We stayed just one night and it was a decent place to stay. The room was clean and it even had a Keurig in the room for us to use. Staff was friendly and the rooms are a good size. Good business hotel!

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IHGCare, Guest Relations Manager at Holiday Inn Overland Park-Conv Ctr, responded to this review

Dear jkk918, Thank you for writing a review about your recent stay with us. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the room cleanliness and amenities as well as the friendly staff. It encourages our team members to work even harder and consistently... More 

A TripAdvisor Member
1 of 5 stars Reviewed February 9, 2015

I was given a late checkout of 3pm when I arrived. The next day the phone rings at 1:45 PM and the front desk tells me my check out was at noon. I went down to the front desk to explain I was given a 3 PM checkout. However, the employees at the front desk where rude and told me... More 

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hisuites, Front Office Manager at Holiday Inn Overland Park-Conv Ctr, responded to this review

Thank you for taking the time to convey your comments regarding your recent experience with us. Providing excellent customer service is one of the things we pride ourselves on and we are sorry to read that in this case you feel we have fallen short of your expectations. We would love to regain your faith in our hotel and would... More 

Henderson, Nevada
Top Contributor
171 reviews 171 reviews
20 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed December 20, 2014

Hotel room was clean, noise level low, didn't hear any road noise. Friendly staff when checking in. Had no problems while on the property. Bed was firm, with good pillows. Room smelled clean/fresh. Bathroom was clean, toilet worked, shower had good water pressure. Shampoo and soaps in the room, Plenty of towels. Breakfast was good, hot foods, cold foods, the... More 

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hisuites, Manager at Holiday Inn Overland Park-Conv Ctr, responded to this review

Thank you so much for your review! We are so happy we were able to meet your needs and we look forward to serving you again soon! Thank you so much! Shelley Thompson Assistant General Manager More 

Batesville, Arkansas
Top Contributor
101 reviews 101 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed September 27, 2014

Stayed three nights for a conference and had a wonderful experience! Rooms were awesome and clean. The staff was terrific! Rodrigo drove the shuttle for us in the evening and was very gracious. Thank You!

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Minneapolis, Minnesota
Top Contributor
74 reviews 74 reviews
23 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed September 22, 2014

The hotel had a great price for the weekend we were staying. Our main room was clean but the bathroom was a bit nasty in the corners and the bottom of the door had peeling paint. Some of the grout was dirty. I loved having a keurig rather than a regular pot. We also had a fridge and a microwave.... More 

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IHGCare, Guest Relations Manager at Holiday Inn Overland Park-Conv Ctr, responded to this review

Dear 7lenny7, Thank you for taking the time to express your thoughts and concerns. We are glad you liked the cleanliness of our hotel. We would like to apologize for the shortfalls you have experienced in your room and any inconvenience you may have encountered that fell below your expectations. Your feedback is very important to us as this continually... More 

Wichita, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 3, 2014

I always request a top floor room on the reservation and away from the elevator and ice machine. When we checked in I was on the second floor and right off the elevator. When I asked the staff if they read the requests that come in with the reservation she stated they cannot see that. She also stated they were... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Overland Park-Conv Ctr, responded to this review

Dear Matthew L, Thank you for your review and for staying with us. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. It is regrettable we fell short of your expectations this particular day. Please be assured that all comments are acted upon and used to improve the products and service we provide... More 

Fort Smith, Arkansas
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 9, 2014

We stayed here from the 3rd of July until the 6th of July. We had a nice room. It was quiet and worked well for us. We were visiting family and we were needing a little extra room for aging parents to be able to rest. We had good nights rest and easy access to and from our families residence.

Was this review helpful? Yes 1
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