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All 39 Overland Park hotels

Extended Stay America - Kansas City - Overland Park - Nall Ave

2.5 of 5 Hotel   |   5401 W. 110th St, Overland Park, KS 66211 (Formerly Homestead Studio Suites - Kansas City - Overland Park - Convention Center)
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Ranked #29 of 39 hotels in Overland Park
A recent review
4 of 5 stars Reviewed June 21, 2013
JousterWife JousterWife
  • Overview
  • Reviews (64)
  • Photos (8)
  • Amenities
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  • Room tips (13)
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64 people have reviewed this hotel

Traveler rating
    17
    21
    5
    10
    11
See reviews for
10
7
10
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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English first
There are newer reviews for Extended Stay America - Kansas City - Overland Park - Nall Ave
See the most recent reviews
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 15, 2013 via mobile

Most FILTHY rooms I have ever seen in my life!!! Dog hair, pee stained matress, black bathtub, looked like a meatloaf exploded in microwave, blood drops and a crack pipe. Reported to the Health Dept. You cant even breathe in these rooms and the screens were broken off...nightmare!!!

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Kansas City - Overland Park - Nall Ave, responded to this review

I appreciate you bringing your experience to our attention. The situation you described regarding the condition of you room is truly regrettable. We are very sorry for your experience. As this hotel’s manager, I can assure you that I have spoken with our staff on the importance of cleanliness. In addition, I am working with them to improve our cleaning... More

Kansas City
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 24, 2013 via mobile

Overall, pretty standard hotel which would be fine if the Internet would stabilize. If you use a VPN, you will not be able to work consistently. I may have to pay for a second hotel just to work on this trip. I even paid the up charge from the free Internet which won't support VPNs. If you have to use... More

Was this review helpful? Yes
JousterWife
Contributor
17 reviews 17 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 21, 2013

We had NO ISSUES for staying with this newly rebranded Extended Stay (formally Home-Suites, or something of that nature...it's a sister brand to them). We were in town for a wedding and many of the hotels in this area and for this quality were competitive, so I went out on a ledge and tried booking Priceline for the very first... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Kansas City - Overland Park - Nall Ave, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm thrilled that you found the bed in your room to be comfortable and that the refrigerator came in handy for you during your stay. As well, it is great to hear that you enjoyed our location, our grab-and-go breakfast and the water pressure... More

Overland Park
1 review
5 of 5 stars Reviewed June 12, 2013

Great location and very courteous staff. Very clean room and excellent maid service. Would definitely stay again. My experience was very good. I was not troubled by any smoke smells in the hotel, the only smell was of cooked meals in the evening and this appeared to be taken care of by an application of Air Freshener most nights. a... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Kansas City - Overland Park - Nall Ave, responded to this review

Christopher - Thank you for taking the time to write a review of your stay. I'm thrilled that our location worked for you and also that our staff was courteous. I am sorry that there was a slight odor in your room of food that was cooked within the hotel; however, I am glad we were able to correct this... More

Prairie Village, Kansas
1 review
5 of 5 stars Reviewed June 11, 2013

I thought my room was excellent, great TV, clean room, and well maintained. I would certainly go back. Good value for my rate. Location is easy on and off of the I-435 Loop. It was a nice quiet place, and I would go back. They are even pet friendly.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Kansas City - Overland Park - Nall Ave, responded to this review

Michael - I want to thank you for taking the time to post a review of your stay. I'm glad that your room was excellent and that you were satisfied with the cleanliness throughout our hotel. I'm also very happy to hear that you enjoyed the fact that we are pet friendly and close to the 435 highway. Thank you... More

Wichita, Kansas
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 8, 2013

The entire place reeked of cigarette smoke, from the entrance all the way to my room, despite being a completely non-smoking hotel. There were other funky odors as well, and a stain on the bed sheet. Also, no hair dryer, so be prepared. I won't be going back.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Kansas City - Overland Park - Nall Ave, responded to this review

Angie - The staff and I have read your comments about your stay with us. Please know that we are sincerely sorry that the hotel had a slight smoke odor. Since the entire city of Overland Park is non-smoking, we will work to educate our guests of this rule to prevent this from happening in the future. In addition, since... More

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 7, 2013 via mobile

Great location in Overland Park. Janine at the front desk was courteous, professional, and very pleasant. I booked through a Priceline Express Deal and was very pleased with the value. I hope to stay there again when in the area.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Kansas City - Overland Park - Nall Ave, responded to this review

Jeff - I want to thank you for taking the time to post a review of your stay. I'm thrilled that you had an enjoyable time at our hotel. I'm also very pleased to hear that the staff at the front desk were professional and pleasant. Once more, thank you for posting your review. We look forward to having you... More

Fayetteville, Arkansas
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 3, 2013

Overall a bad experience. Bathroom was dirty, no toilet paper, no trash cans, TV was fuzzy, refrigerator didn't work. The sofa couch did not have any sheets and the mattress was dirty. Overall, the rooms don't appear to be very well maintained.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Kansas City - Overland Park - Nall Ave, responded to this review

Rick - I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that your room was not properly stocked with the proper amenities. This is not typical for our hotel and I will work with our staff to ensure this does not happen in the future. I am grateful for the... More

Chicago, Illinois
1 review
1 of 5 stars Reviewed June 2, 2013

This hotel is a disappointment. They do not clean up the rooms or supply towels after 6-7 days. I was not aware of this . The midnight front desk staff was friendly, but the day staff was not pleasant. The rooms are old and dirty. The water pressure is low. Check the mattress for bed bugs. They need to tear... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Kansas City - Overland Park - Nall Ave, responded to this review

Jean - The staff and I read your comments about your stay with us. I sincerely apologize that our rooms are not satisfactory and our day staff was not pleasant. To uphold our company's high standards, we will make sure to do a better job in our inspections of guestrooms prior to a guests arrival. I have also spoken with... More

Webb City, Missouri
1 review
2 of 5 stars Reviewed May 29, 2013

Was very disappointed to find that there are no ice machines in the building. The refrigerators did not have ice makers, but they were "generous" enough to provide ONE tiny ice tray that produced maybe 24 1" inch cubes. That doesn't go very far when you have a family staying. There are no hair dryers provided in the rooms. Our... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Kansas City - Overland Park - Nall Ave, responded to this review

Thank you for your recent review of your stay. The level of cleanliness in your room as well as in the hallway you described is unacceptable. I sincerely apologize for your experience. In response, I am speaking with the entire staff so we can improve our cleaning procedures and inspection policies. Also, I want to apologize for there not being... More

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Additional Information about Extended Stay America - Kansas City - Overland Park - Nall Ave

Address: 5401 W. 110th St, Overland Park, KS 66211 (Formerly Homestead Studio Suites - Kansas City - Overland Park - Convention Center)
Phone Number:
Location: United States > Kansas > Overland Park
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Kansas City - Overland Park - Nall Ave 2.5*
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Also Known As:
Homestead Studio Suites Kansas City - Overland Park Hotel Overland Park
Homestead Suites Overland Park
Homestead Overland Park
Overland Park Homestead Suites

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Amenities

Business Center with Internet Access Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Number of rooms
127

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