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Overland Park Marriott

Certificate of Excellence
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10800 Metcalf Avenue, Overland Park, KS 66210
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Overland Park Marriott
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252 reviews from our community

Traveler rating
    97
    95
    48
    5
    7
See reviews for
47
34
17
134
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chantilly, Virginia
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Lobby upgrades are a nice touch, but the rooms are just average. Customer service was not terrible, but certainly far from great. Not up to the Marriott standard. Not terrible, there are just many other options in OP that have better quality of service and better room conditions.

Was this review helpful? Yes
Chad M, General Manager at Overland Park Marriott, responded to this review

Thank you for staying with our hotel during your trip to the Overland Park area. I am very sorry to hear that the service provided during your stay did not meet your expectations. If you would be willing to share more detail please feel free to contact me directly as I would like to restore your faith in our service... More 

Chicago, Illinois
Top Contributor
127 reviews 127 reviews
24 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 1 week ago

Though here for just one night, was pleased with the hotel in all aspects: free parking! Walking distance to Le Peep Restaurant across 110th toward College Ave for a fantastic breakfast (although our room included b-fast, we missed the 10 a.m. deadline); Starbucks on the premises for your pick me up; ample pool (was bummed the outdoor portion was still... More 

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Chad M, General Manager at Overland Park Marriott, responded to this review

A quiet room is a critical component of any guest’s stay. I am pleased to hear that you had such a positive experience with our hotel and team. I hope we have the opportunity to host you again in the future. More 

Cheyenne, Wyoming, United States
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This property is well maintained. Staff are friendly and helpful Rooms are really nice too. Has a great location right off the interstate. Not too far from Kauffman and Arrowhead stadiums. Definitely recommend.

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Chad M, General Manager at Overland Park Marriott, responded to this review

Thank you for the kind review and the compliments regarding our team and property. You are correct in that our location is convenient relative to the sports complex and we look forward to hosting you the next time you are in town for a Royals or Chiefs game! More 

Chandler, Arizona
Top Contributor
61 reviews 61 reviews
35 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Enjoyed our stay for a conference. Rooms were pleasant, beds were comfortable. The staff was very nice at all places, bar, front desk etc. I would recommend. Only thing was that there were not too many restaurants to walk to. Most were a mile or two away. Did have an onsite restaurant and Starbucks

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Chad M, General Manager at Overland Park Marriott, responded to this review

Thank you for recognizing our hosts during your recent stay. If you stay with us again, please do try our hotel restaurant. Our house made BBQ, developed by our culinary team is fantastic! More 

Lincoln, Nebraska
Senior Contributor
47 reviews 47 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed April 12, 2015

I usually stay at the Sheraton Hotel when I attend conferences at the Overland Park Convention Center. They were all booked up so I reluctantly booked into the Overland Park Marriott. What a pleasant surprise it was after a long drive from Nebraska to receive a hand written welcome on behalf of the hotel written by employee, Chris Tucker! I... More 

Was this review helpful? Yes 2
Chad M, General Manager at Overland Park Marriott, responded to this review

Thank you for recognizing our hosts and I am so thrilled that Chris was able to make such a personal connection during your stay. We are proud to be your #1 hotel in Overland Park and hope to see you many times again in the future. Please let me or our team know if we may ever be of service. More 

Denver, Colorado
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 7, 2015

The hotel was nice. Parts of it did feel a little dated but the lobby and bar area were updated. The hotel staff (lobby and meeting staff)were wonderful to work with and accommodated all our needs quickly. The rooms were just regular hotel rooms and nothing to brag about. i will say the bar service was slow each night and... More 

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Chad M, General Manager at Overland Park Marriott, responded to this review

Thank you for being our guest and providing feedback on your experience with us. Please know that we will utilize your experience as a means of reinforcing the importance of guest engagement and an enthusiastic service experience. More 

Arlington, Virginia
Top Contributor
180 reviews 180 reviews
33 hotel reviews
119 helpful votes 119 helpful votes
5 of 5 stars Reviewed March 24, 2015

This hotel is great for business travellers. It is clean, up to date, and the staff are friendly. I have stayed here several times. My most recent visit was not a fun one. I got really sick in the middle of the night. Being out of town, alone in a hotel room, and SICK is not fun. I really needed... More 

Was this review helpful? Yes 1
Chad M, General Manager at Overland Park Marriott, responded to this review

Thank you for recognizing Brandon and for sharing such a special story. Please know that we have not only shared it with our hotel team, but with our corporate team as well. Thank you for being our guest! More 

Omaha, Nebraska, United States
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 21, 2015

The Overland Park Marriott is a very nice hotel. Clean, convenient and very friendly team members. With this hotel being so convenient this is a very busy hotel. While there the hotel was hosting many teams from NJCAA women basketball tourney, plus several youth soccer teams in town for a tourney. That said the team at the Marriott did a... More 

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Chad M, General Manager at Overland Park Marriott, responded to this review

Thank you for staying with us on a very busy weekend and I hope we have the opportunity to host you again in the future. More 

Kansas City, Kansas
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 17, 2015

Staff was incredibly friendly and professional. Hotel was very clean and well presented. Check-in/out was quick and easy (had reservations). Only thing that held it up was the chatty patrons in front of me. Room was clean and comfortable, although the bathroom was a little small and could have used warmer decor. I reserved a romantic weekend getaway package and... More 

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Chad M, General Manager at Overland Park Marriott, responded to this review

Thank you for providing feedback to our team and I’m thrilled that you enjoyed the staycation! I will be sure to touch base with our team specific to the delayed delivery of your amenity as utilize this example as an opportunity for additional training. I hope we have the opportunity to host you again soon. More 

Kansas City
Reviewer
4 reviews 4 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 17, 2015

We stayed there for 2 night while attending a conference. The hotel was very busy during our stay and we had a little problem getting the exact room that we reserved but Emily took very good care of us and made everything perfect! Thanks Emily! The room was very clean, and had everything we could possibly need. The beds were... More 

Was this review helpful? Yes
Chad M, General Manager at Overland Park Marriott, responded to this review

Thank you for recognizing Emily’s efforts in providing you with the preferred room type. She is the best and I will ensure she receives your thanks! More 

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