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BEST WESTERN Ottawa Inn

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212 East 23rd Street, Ottawa, KS 66067
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1 room 1 adult
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BEST WESTERN Ottawa Inn
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93 Reviews from our TripAdvisor Community

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Bemidji, Minnesota
2 reviews
5 of 5 stars Reviewed yesterday NEW

This was a very good value hotel. A vast improvement from last visit. I love the door opening to the outside and no stairs to climb. I like the close proximity to restaurants, and since I have to be gluten-free, I appreciated the breakfast choices. I will stay here whenever visiting Ottawa and surrounding area.

Review collected in partnership with Best Western

Helpful?
Thank Lorna J
Midwest
Level Contributor
116 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here one night this past week. Our room was very nice and clean. It was not a large room but had plenty of space for two people. First thing we noticed was 2 luggage racks which we appreciated. Usually only one in a room and you have to put your 2nd suitcase on the bed or floor. The TV... More 

Helpful?
Thank OkieDokieIII
Minneapolis, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Overall good stay. Room, lobby and breakfast area were clean and fairly updated. I could hear exterior doors of other guests slamming shut which was to be expected given the layout. I couldn't regulate my room temp very well and woke up cold but mostly this was due to my user error. I felt safe and comfortable here overall as... More 

Review collected in partnership with Best Western

Helpful?
Thank Lisa D
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

We happened to find this hotel accidently. Happy we did. Very nice, clean, comfortable beds. Front desk staff pleasant and helpful. We usually hesitate to stay in a place where you drive up to the door this was an exception. Very quiet. No street noise at all. Breakfast was plentiful and tasty. We would definitely stay here again.

Helpful?
Thank Betty S
Dryden, Canada
1 review
5 of 5 stars Reviewed January 1, 2016

This Hotel is clean, comfortable and has good internet and free breakfast. It is pet friendly. It has excellent parking for large trucks and trailers. It is convenient to the freeway and is next door to a service station so preparing for the next day of travel is convenient. They thoughtfully located rooms near parking for our truck and trailer.

Review collected in partnership with Best Western

Helpful?
Thank Donna S
Olathe
1 review
4 of 5 stars Reviewed December 17, 2015

Very nice stay, although when I told the weekend staff I preferred a smoking room he just looked at me and said nothing about making a change. The room had been reserved by my employer. He said nothing about the presence of a pool in the motel. The week-day staff and night staff were very pleasant and we had lively... More 

Review collected in partnership with Best Western

Helpful?
Thank Ken T
Iowa City, United States
2 reviews
5 of 5 stars Reviewed December 3, 2015

The Best Western Ottawa Inn provides a comfortable room and adequate breakfast for a reasonable price. It is close to the interstate, but lies beyond other buildings that shield it from most highway noise. There are a few reasonable eating choices within walking distance from the motel. The motel staff were courteous and helpful, making our one-night stay enjoyable and... More 

Review collected in partnership with Best Western

Helpful?
Thank Robert B
Spokane Valley, United States
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed October 26, 2015

We didn't sleep well. The beds are horrible and uncomfortable. We tossed and turned all night. They better think about getting some new beds. Next time we happen to be in Ottawa, we will stay somewhere else. The rooms are old and needs updating. It is an old building. It wasn't like the Best Westerns I know. But I booked... More 

Review collected in partnership with Best Western

Helpful?
Thank Daniel H
bestwesternottawainn, Webmaster at BEST WESTERN Ottawa Inn, responded to this review

Dear Guest, Thanks for your comments. I’m sorry that several issues combined to make your stay less than desirable, and I especially apologize that the bed wasn’t to your liking. We take real pride in offering the best possible guest experience, and I understand that we let you down. You can be sure we’ll do better for you next time.... More 

Atlanta, Georgia
2 reviews
3 of 5 stars Reviewed October 14, 2015

If you stay and want NON smoking room, ask to go see the room first. A family event we had 6-8 rooms. all smelled like they had been smoked in, and we were told they were non smoking. Ensure you see the rooms first.

Review collected in partnership with Best Western

Helpful?
Thank A H
Kishor P, Owner at BEST WESTERN Ottawa Inn, responded to this review

Dear Guest, Thank you for your comments. I'm very sorry we failed to meet your expectations. We take pride in this hotel and I believe that pride shows in everything we do. I'm disappointed that we could not satisfy you. I hope you will try us again in the future. We are always striving to make the guest experience better.... More 

Decaturville, United States
1 review
5 of 5 stars Reviewed October 13, 2015

Good breakfast there was a variety of items available and very tasty, helpful desk clerks, Sherri and Lucia were very helpful and knowledgeable about the check in and check out process as well as the local area, I found the rooms to be very nice and comfortable.

Review collected in partnership with Best Western

Helpful?
Thank Dyanna N
Kishor P, Owner at BEST WESTERN Ottawa Inn, responded to this review

Dear Guest, Thank you for your comments. I'm glad we were able to make your stay a pleasant one. We strive to make all our guest comfortable and happy. Sincerely, Best Western Ottawa Inn More 

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