We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Ottawa Inn

Certificate of Excellence
Hotel website
Hotel deals
212 East 23rd Street, Ottawa, KS 66067
Special Offer
1,000 bonus reward points
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Professional photos
BEST WESTERN Ottawa Inn
View Map
Add Photo Write a Review

79 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    28
    24
    16
    8
    3
See reviews for
31
15
5
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (79)
  • Mar-May only
    (23)
  • Jun-Aug only
    (36)
  • Sep-Nov only
    (15)
  • Dec-Feb only
    (5)
All months
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

i enjoyed the service, cleanliness and comfort of this hotel an a trip back from Iowa. There was value for the dollar spent. I had tried to get a hotel in Olathe. The costs were higher and reviews lower. this was superior. I will he stopping here again on next trip through.

Was this review helpful? Yes
Minneapolis, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We enjoyed our room at this hotel. We love that we can walk right up to the room to carry our bags and get in. We had our cats along and they were exhausted too. We paid a low pet fee and everyone was happy.

Review collected in partnership with Best Western

Was this review helpful? Yes
United States
1 review
5 of 5 stars Reviewed 4 weeks ago

accommodations were spacious and comfortable. we were given upgrade because of availability of room. quiet and peaceful. located near gas station and convenient to shopping and restaurants. This location is easy to find and located close to highway.

Review collected in partnership with Best Western

Was this review helpful? Yes
Dallas, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

Great staff, clean rooms and good breakfast bar - more than just continental, but set up continental style. Had eggs, waffles, sausage and the other standard continental breakfast items. Good location - on service road of interstate.

Review collected in partnership with Best Western

Was this review helpful? Yes
Grapevine,
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago

excellent price for the area. I was impressed with how clean the bathroom tiles were. it's the little things that can be so important. it is right off of the highway, so very convenient. friendly staff. we have stayed at many hotels in the last 2 weeks, and this internet service was excellent. the eggs were better than usual, couldn't... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
oklahoma City, United States
1 review
5 of 5 stars Reviewed July 21, 2015

This hotel is clean and quiet. The staff is friendly & knowledgeable. Have wide variety of food for breakfast. The rooms are clean and the beds are comfortable. It is easy access to the freeway. Would recommend this hotel to friends and family.

Review collected in partnership with Best Western

Was this review helpful? Yes
Clark, South Dakota
Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 6, 2015

We spent three nights here while visiting family. We paid extra to get a room with a tub and that ended up being in the enclosed part of the building-- which was quiet . I recommend that. The bed was not bad, but the AC was a little wonky in our room ; i.e, if you turned the blower on,... More 

Was this review helpful? Yes
bestwesternottawainn, Webmaster at BEST WESTERN Ottawa Inn, responded to this review

Dear Guest, Thanks for your comments. I’m pleased you had a good experience with us although I regret that we couldn’t completely satisfy you. We take real pride in our hotel, and I apologize if we let you down in any ways. We want you to have the best possible experience here, and we’re working toward complete satisfaction of all... More 

Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed June 30, 2015

We got there and were greeted by a very over friendly desk clerk. She thought she was being funny but I wasnt in the mood for funnies after 13 hr road trip....she placed us in a room right inbetween the rooms of contrators that were extremely loud and upnoxious..constantly opening their doors the doors squeeked...talking super loud at 5am right... More 

Was this review helpful? Yes
bestwesternottawainn, Webmaster at BEST WESTERN Ottawa Inn, responded to this review

Dear Guest, Thanks for your opinions. I apologize to you once again. I’m terribly sorry that we failed to meet your needs and did not live up to your expectations. We take pride in our hotel and in providing a great place to stay for so many guests, and I deeply regret that we let you down. Perhaps you will... More 

Carrollton, Texas
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed June 23, 2015

We were on an 1100 mile trip. 2 vehicles, 9 kids, 2 adults, 4 well trained Maltese dogs. Car number 1 carrying 1 adult driver and 6 kids hit a deer 12 miles north of Ottawa KS at 2 in the morning. Kids were scared & we were stranded. Change of plans to our original drive straight through plans. We... More 

Was this review helpful? Yes
bestwesternottawainn, Webmaster at BEST WESTERN Ottawa Inn, responded to this review

Dear Guest, Thanks for your opinions. I’m terribly sorry that there were things about your experience here that were unpleasant and that a particular employee didn’t meet your needs as you expected. We take pride in providing clean, comfortable rooms and great service, and I apologize again for any ways we let you down. I hope you find the kind... More 

1 review
2 of 5 stars Reviewed June 17, 2015 via mobile

1 ice machine didn't work. Only 1 out of 4 key card entry doors worked to get in building. Only about 1/4 of tv channels worked. Basically like a lot of Indian motels they don't keep things operational and do bare minimum. Not to best western status. It won't be long and they will lose franchise in my opinion. Bed... More 

Was this review helpful? Yes
bestwesternottawainn, Webmaster at BEST WESTERN Ottawa Inn, responded to this review

Dear Guest, Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

5 photos of this hotel

Management photos: Courtesy of the property manager

Viewed
All management photos (5)
Viewed
Hotel & grounds (4)
Viewed
Other (1)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Ottawa
0.1 mi away
Comfort Inn Ottawa
Comfort Inn Ottawa
#1 of 6 in Ottawa
4.0 of 5 stars 40 reviews
0.1 mi away
Super 8 Ottawa
Super 8 Ottawa
#4 of 6 in Ottawa
3.5 of 5 stars 114 reviews
23.7 mi away
Holiday Inn Express Lawrence
Show Prices
Show Prices
Show Prices
22.1 mi away
Paola Inn and Suites
Paola Inn and Suites
#1 of 1 in Paola
4.5 of 5 stars 30 reviews
0.8 mi away
Knights Inn Ottawa
Knights Inn Ottawa
#3 of 6 in Ottawa
4.0 of 5 stars 38 reviews
20.1 mi away
No photo provided
Economy Inn
#1 of 2 in Garnett
4.5 of 5 stars 3 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay