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All 6 Ottawa hotels

BEST WESTERN Ottawa Inn

212 East 23rd Street, Ottawa, KS 66067
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Ranked #1 of 6 Hotels in Ottawa
A recent review
3 of 5 stars reviewed 1 week ago
Ellis W Oklahoma City
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52 reviews from our community

Traveler rating
    18
    18
    8
    5
    3
See reviews for
18
11
2
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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    (52)
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    (12)
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    (25)
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    (13)
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    (2)
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2 reviews
1 of 5 stars Reviewed 3 days ago NEW

I have a brand new bed at my house, so I am pretty sure that I got bedbugs from this hotel. The manager Daniel was very clear that if any towels were taken, I would be charged $50 per towel, YIKES. This is not a well managed location, small rooms and a very hard bed. The crew behind the desk... More

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Oklahoma City
1 review
3 of 5 stars Reviewed 1 week ago

I would not get on there computer there if you do you stand the chance of have what ever you in to to be hacked in to I had to go to my face book page and later fond out that Travis on of there front desk person had some how got in to my account and posted all kinds... More

Review collected in partnership with Best Western

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bestwesternottawainn, Webmaster at BEST WESTERN Ottawa Inn, responded to this review

Dear Guest, Thanks for commenting. Your comments involve things that I don’t completely understand, but I can tell you that our goal is always to provide a pleasant and safe guest experience for everyone. If there are outstanding issues, please contact me directly for quick resolution. I regret that you were dissatisfied in any way with your stay with us... More

Lindstrom, Minnesota
Contributor
11 reviews 11 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Old; small room and exceptionally small bathroom. If we had children with it would definitely have been claustrophobic. Tolerably clean if you don't examine too carefully. Modest breakfast in comparison to other hotels on our journey. Served its purpose passing through but would try another hotel if returning to Ottawa. Appeared that the pool was closed even though it was... More

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bestwesternottawainn, Webmaster at BEST WESTERN Ottawa Inn, responded to this review

Dear Guest, Thanks for commenting. I’m sorry we did not provide the value you were expecting. Our goal is to always provide the best possible guest experience, and I believe we do that in most cases. Please accept my apologies for any ways we fell short. I hope you will focus on the good and allow us to serve you... More

Conover, WI, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Great place to stay, great staff, animal friendly, clean, quiet, and welcoming after a long day of driving. Breakfast was delicious, pool looked inviting, great parking, food just across the parking lot. I have stayed here many times and it is always a great place to stay.

Review collected in partnership with Best Western

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Texas
Senior Contributor
47 reviews 47 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed September 14, 2014

Don't stay at this hotel thinking it will live up to the Best Western reputation. The room was clean enough, and the A/C was very cold, but the mattress was hard as a rock! Neither I nor my husband got much sleep as we both tossed and turned all night and got out of bed with aching backs! If you... More

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bestwesternottawainn, Webmaster at BEST WESTERN Ottawa Inn, responded to this review

Dear Guest, I’m so sorry you didn’t get a good night’s sleep while staying with us. While our beds usually get good ratings, I know this is a highly subjective matter and apologize that yours did not satisfy you. I also apologize that the breakfast, provided as a free enhancement, didn’t satisfy you. We hope you’ll try us again and... More

Ottawa, Kansas
1 review
4 of 5 stars Reviewed September 8, 2014

I wanted a nice getaway for my boyfriend and me ...for business/personal. The Best Western fit the bill. The price was right, and our room was very comfortable. I would only point out a couple of minor flaws ... the latch on the door was a little loose (but the lock and deadbolt worked fine) and the bathroom seemed very... More

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Columbia, United States
1 review
4 of 5 stars Reviewed August 14, 2014

Good location, just off the interstate. Easy access. Staff was very helpful. A few other reviews mention an odor of the cleaners that was noticable in the hall near the pool, but they did not affect me in the room. The rooms were clean and neat.

Review collected in partnership with Best Western

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Abilene, United States
1 review
5 of 5 stars Reviewed August 10, 2014

I like this hotel. It is the best in Ottawa. The National Guard always stays here too. It is clean and the staff is helpful plus friendly, they have a great sense of humor. The hotel is situated in a great location, convienent to highways, restaurants and stores.

Review collected in partnership with Best Western

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Minneapolis, Minnesota
Senior Contributor
45 reviews 45 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed August 5, 2014

The motel is conveniently located of interstate 35. We traveled with kids, returning from a swim meet. The room was clean, but reeked of chemical air freshener. The beds were supposedly queen-sized, but seemed small to us. The bathroom was so small that it was difficult to close the door without hitting your feet. The morning breakfast was adequate, but... More

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bestwesternottawainn, Webmaster at BEST WESTERN Ottawa Inn, responded to this review

Dear Guest, Thanks for your comments. I’m sorry that your stay did not satisfy you when so many others are completely satisfied. All of our rooms meet Best Western standards and our queen beds are the same size as everyone else’s, but we’re always working to change and improve so we can get even better. When you stay next time,... More

Kansas City, Kansas
1 review
5 of 5 stars Reviewed August 4, 2014

Conveniently located near shopping and basic services. The staff were very friendly at check in and in the breakfast room was accommodating and welcoming. Great variety of items available at breakfast too. The room was clean, spacious with a very comfortable bed.

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Additional Information about BEST WESTERN Ottawa Inn

Address: 212 East 23rd Street, Ottawa, KS 66067
Phone Number:
Location: United States > Kansas > Ottawa
Price Range (Based on Average Rates): $
Number of rooms: 52
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Also Known As:
Best Western Ottawa Hotel Ottawa
Ottawa Best Western

23 photos of this hotel

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