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Comfort Inn Ottawa

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2335 Oak Street, I-35 exit 183, Ottawa, KS 66067
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1 room 1 adult
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Comfort Inn Ottawa
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43 Reviews from our TripAdvisor Community

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Oklahoma City, Oklahoma
Level Contributor
12 reviews
6 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Spent 2 nights and everything was clean and comfortable. Breakfast had a good variety, eggs and sausage were hot. Only drawback was the bathroom was cold. No heat vent so cold when very cold outside. Water was hot, shower was okay but cold. I'm a light sleeper so asked for the top floor and was in a very quiet area.... More 

Helpful?
Thank Donna B
Sunnyp59, General Manager at Comfort Inn Ottawa, responded to this review

Dear Guest We appreciate these comments and thank you for taking the time to post this review. We are glad we were able to provide a very nice, clean hotel in a convenient location . We apologize for the comfort level of the bathroom in your rooms and will address the issue. Thank you for staying with us. We hope... More 

Elwood, Illinois
1 review
1 of 5 stars Reviewed December 23, 2015 via mobile

Front desk was unable to split payment amongst 2 cards so instead they charged both cards full price. It took 2 weeks for it to finally go through and get one card refunded and then on top of it all the manager said that we stole a pillow. He promised me that it was a mistake and the charge would... More 

Helpful?
Thank alessandro21291
Sunnyp59, Manager at Comfort Inn Ottawa, responded to this review

Dear Guest Please accept our sincere apology. We are very sorry to have charged you twice for the room night. It was clearly a mistake at our end and not one that we take lightly. We can certainly appreciate your shock when seeing double the amount expected on your credit card statement. I understand from my staff that the error... More 

Hutchinson, Kansas
Level Contributor
59 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed October 19, 2015

Spent 3 great nights on business. Rooms were clean and the bed was great. Close to the interestate, but far enough you don't hear traffic. The complimentary breakfast was ok, nothing special. The reason you stay here is for convenience, cleanliness and friendly staff.

Helpful?
Thank HHSRick
Sunnyp59, General Manager at Comfort Inn Ottawa, responded to this review

Dear Guest Thank you for taking the time out to tell us about your awesome experience! We do appreciate the feedback about our Comfort inn Ottawa Kansas. We strive to make our establishment feel like a home away from home. When you come back into town, we would be elated to serve you again, so most definitely when business or... More 

Columbia, MO
Level Contributor
43 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed August 25, 2015 via mobile

Location is very handy, just off the interstate & right by Applebee's & WalMart. Bed was very comfortable & room was clean. Typical breakfast bar with cereals, waffles, eggs and sausage. Staff all were nice.

Helpful?
1 Thank traveljunky99
Sunnyp59, Manager at Comfort Inn Ottawa, responded to this review

Thank you for staying at our clean and staff friendly hotel, and enjoying Applebee's next door. We are happy that it was convenient. Also you made a comment about our beds not meeting your expectations for this we do apologize and will take note and send to our manufacturer. I hope that we can fix this issue at your next... More 

Woodward, Oklahoma
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 19, 2015 via mobile

Clean hotel, friendly staff only thing to complain about what the bed was hard but other than that good place to stay. Location is good right next to the interstate and right next to Applebee's with in walking distance

Helpful?
Thank Bcase25
Sunnyp59, General Manager at Comfort Inn Ottawa, responded to this review

Dear Valued Guest, Thank you for reviewing our property. I am pleased that you enjoyed our newly remodeled rooms. With the added plugs ins on the night stands, a guest won't ever have to search for one. I agree we are a short drive from everything, malls,Applebee's,and many more restaurants WALl-MART. al with in walking distance We truly do have... More 

Missouri
Level Contributor
66 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed August 18, 2015

the hotel is right off I35 and is easy to get to; plenty of places to eat all around it including Applebee's across the parking lot from the front door. grounds are well kept, clean, as is the room and hallways. It has a pool and hot tub rooms are newer but beds are low to the ground and mattresses... More 

Helpful?
Thank kariandnoah
Sunnyp59, Guest Relations Manager at Comfort Inn Ottawa, responded to this review

Thank you for staying with us and addressing the convenance of our Hotel both its location to the highway and walking distance of the restraunt. We are pleased that you were able to enjoy the pool and hot tub during your stay. I assure that the comment in bed being to low to the floor will be addressed with our... More 

Dallas, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 13, 2015

Our family stayed at the Comfort Inn while attending a family funeral. The manager allowed our area extended family to gather with us in the front lounge area for 3-4 hours the afternoon following the funeral so we could all be together. After I left the hotel, I realized I had left my Ipad in the room. I immediately called... More 

Helpful?
1 Thank Texascritic
Sunnyp59, Guest Relations Manager at Comfort Inn Ottawa, responded to this review

Like with every stay at Comfort Inn we want to make sure that your stay is a memorable stay as well.. Thank you for a possitive review. Thank You Hotel Team More 

Fort Worth, Texas
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed July 25, 2015

Quick stop on a business road trip. Comfortable room. Sherry at the front desk gave a great recommendation for Luigi's Italian restaurant in town. She also went above and beyond with my travel agent (wife!) on the phone making arrangements while I was on the road driving. Thanks Sherry!

Helpful?
1 Thank 762Hammer
Sunnyp59, Public Relations Manager at Comfort Inn Ottawa, responded to this review

Thank you for recognizing the quality of our staff. I am glad enjoyed your stay and visiting our local restaraunts. Thanks Hotel Team More 

Level Contributor
83 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed July 19, 2015

We stayed one night while visiting family. Overall, the hotel is clean. We had a large group with us and the lobby was a great gathering place for us. The beds were comfortable. Breakfast is your typical waffles, sausage, eggs, and then some cereal and pastries. To be honest, it was real bad. We grabbed some fruit and left. We... More 

Helpful?
1 Thank Flopthis25
Sunnyp59, Guest Relations Manager at Comfort Inn Ottawa, responded to this review

Thank you for allowing Ottawa Comfort Inn to accomodate you and your family with our large newly renovated lobby setting a comfortable pleasing atmosphere for you and those who stayed. Thank You Hotel Team More 

Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 1, 2015

We stayed in a suite with the fold out couch. They were very accommodating to the kids. Breakfast was good. The staff helped us with getting tickets to Ocean's and World's of Fun. The room was very clean, and had been updated. Beds are comfortable. The pool is okay, but the jets on the hot tub were broken.

Helpful?
Thank Alexis D
Sunnyp59, General Manager at Comfort Inn Ottawa, responded to this review

Dear Valued Guest, Thank you for taking the time to review our property. I will make sure to share your comments with rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, I hope... More 

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