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Hilton Garden Inn Olathe

3.0 of 5 12080 South Strang Line Rd, Olathe, KS 66062
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Certificate of Excellence 2014
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Hilton Garden Inn Olathe
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Hilton Garden Inn Olathe
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162 reviews from our community

Traveler rating
    111
    30
    12
    5
    4
See reviews for
34
30
8
75
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Laguna Niguel, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is different from the standard Hilton Garden Inn. It is much nicer. It has a full service restaurant and Bar. The quality of the food was far superior to most Hilton Garden Inns. The rooms are clean and spacious. The staff was great. Will definitely stay here on my next rip back.

Review collected in partnership with Hilton Garden Inn

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Jefferson, United States
1 review
2 of 5 stars Reviewed 1 week ago

This hotel oversells their reservations so you can expect to be told your room will not be available and you can go next door and stay at the Holiday Inn Express for free. I actually would stay at the Holiday Inn Express next time.

Review collected in partnership with Hilton Garden Inn

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st louis, United States
1 review
2 of 5 stars Reviewed 1 week ago

They said I smoked in the room and I did not and they charged me Over $250 dollars with out my permission to my credit card. When I called to talk to the manager they refused to call me back. I left 2 messages over a few days and no return call. I have to fight it through the credit... More 

Review collected in partnership with Hilton Garden Inn

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Raleigh, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

Great hotel, nearby to highway, shopping and restaurants. Restaurant in hotel has excellent food. Rooms are always clean and serviced well. Breakfast has a variety of options and will custom cook your eggs as requested.

Review collected in partnership with Hilton Garden Inn

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Krissy419, Manager at Hilton Garden Inn Olathe, responded to this review

Thank you for taking the time to review our team and property! It's nice to hear that you enjoy your stay each time you're here in Olathe. Please let us know if there's anything more we can do for you to exceed your expectations the next time you're in town. ~Kristen Allen, AGM, and the Hilton Garden Inn Olathe Team~ More 

Oceanside CA, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I stay at this hotel several times each year. I always find the team to be positive and upbeat from the time I arrive to the time I check out. The breakfast staff is bright and helpful to start out each day. The experience at the bar for cocktails is pleasant as the bar tenders are very efficient and attentive.... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Krissy419, Manager at Hilton Garden Inn Olathe, responded to this review

Thank you for your review here on TripAdvisor! It's overwhelming to hear such a kind review of our team and property. I will certainly share with them your gracious accolades and let them know that the hard work is paying off. We look forward to seeing you the next time you are here in Olathe! ~Kristen Allen, AGM, and the... More 

United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Hotel room was about average. Clean, and everything worked. Hot tub was drained and inoperable, bar closed very early for a weekend night, no one at front desk when we checked out. Chose this hotel due to location.

Review collected in partnership with Hilton Garden Inn

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Krissy419, Manager at Hilton Garden Inn Olathe, responded to this review

Thank you for taking the time your review! We always appreciate getting the guest's perspective on everything seen throughout your stay. I'm glad that your room was clean and in good order for the length of your stay, but also apologize for the other shortcomings. Our spa will be operable again once the heater part has arrived and I hope... More 

Omaha, United States
1 review
5 of 5 stars Reviewed December 19, 2014

Always a great stay, so comfortable, great food, and top notch service. The location is ideal for our corporate headquarters. The lobby is beautiful, and the amenities are great. There is always a friendly face around each corner, and the rooms are spotless. Thank you!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Krissy419, Manager at Hilton Garden Inn Olathe, responded to this review

Thank you for such a kind and gracious review of your experiences at our property. We certainly appreciate that you continue to join us while you visit Olathe. We look forward to your next visit! ~Hilton Garden Inn Olathe Team~ More 

Olathe, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 10, 2014

On short noticed we needed an early arrival time. The had everything ready for us (even pack and play set up) They made a bad situation ( 1/2 hr notice due to contractor needing us out to stain, lacquer kitchen cabinets) a pleasant experience. Four day stay perfect. Customer Service at its best. They made us feel welcome and always... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
Krissy419, Manager at Hilton Garden Inn Olathe, responded to this review

Thank you so much for taking the time to write a review of your stay with us. It's so very nice to hear that your four day stay was welcoming, and that our team members were working at their best to ensure your experience was flawless. Please join us again the next time you need a staycation. ~Hilton Garden Inn... More 

Saint Louis, Missouri
Contributor
15 reviews 15 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 2, 2014

I typically travel for work, but this was a family vacation, which meant-- bringing along the family (2 kids + husband). The criteria for this is a little different on when I travel alone. We need a big enough space to spread out, ample storage, quiet room, and preferably breakfast close enough to get VERY early. The hotel rooms are... More 

Was this review helpful? Yes
Krissy419, Manager at Hilton Garden Inn Olathe, responded to this review

Thank you for your review on Tripadvisor! We appreciate your thorough review of all of the hotel's amenities as well as your personal likes/dislikes you normally look for. Thank you for you and your family's stay with us, and we look forward to seeing you again the next time you're in Olathe! ~Hilton Garden Inn Olathe Team~ More 

1 review
2 of 5 stars Reviewed December 2, 2014

This hotel does NOT have the sleep number bed, bed was very hard; room was not cleaned or serviced the 3 days we were there, we had to call down each night to have them bring towels etc up. also breakfast is more like microwaved. pancakes and bacon were like rubber.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Krissy419, Manager at Hilton Garden Inn Olathe, responded to this review

Thank you for your review submitted here on TripAdvisor. We apologize your stay was anything less than exemplary. We strive for excellence, and are grateful to be given the opportunity to learn about instances where we may have missed the mark. I have had team meetings with all of my department executives and their teams to ensure they are aware... More 

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Additional Information about Hilton Garden Inn Olathe

Address: 12080 South Strang Line Rd, Olathe, KS 66062
Phone Number:
Location: United States > Kansas > Olathe
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Olathe 3*
Number of rooms: 106
Reservation Options:
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Hotel Style:
#1 Business Hotel in Olathe
#1 Green Hotel in Olathe

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