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Candlewood Suites

2.0 of 5
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15490 S Rogers Road, Olathe, KS 66062
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Candlewood Suites
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Ranked #8 of 14 Hotels in Olathe
A recent review
5 of 5 stars reviewed 1 week ago
Carren F Texas
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53 reviews from our community

Traveler rating
    32
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    5
    3
    3
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14
3
5
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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Oklahoma City, Oklahoma
1 review
1 of 5 stars Reviewed yesterday NEW

The hotel is nice and conveniently located. HOWEVER, don't leave anything behind because it will be gone FOREVER! We were in a hurry packing up on the morning of our departure and accidently left some clothing in the dresser. I called as soon as we got home and realized that the items had been forgotten (5 hours after departure). They've... More 

Was this review helpful? Yes 1
Texas
1 review
5 of 5 stars Reviewed 1 week ago

Megan at the front desk was great. She was at the front desk when we arrived, and always had a smile on her face with kind words for everyone. She is very professional and an asset to the Candlewood Suite organization. The housekeeping staff was courteous and respectful of our privacy while we were at the hotel. I loved the... More 

Was this review helpful? Yes
Christina B, General Manager at Candlewood Suites, responded to this review

Dear Carren F. Thank you for taking the time to write such a wonderful review! The team here at the Candlewood Suites in Olathe, KS is delighted that you enjoyed your stay. Your kind remarks regarding Megan and the rest of our team will be shared. And I agree, Megan is a great asset! We hope to see you again... More 

Top Contributor
129 reviews 129 reviews
24 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a typical Candlewood Suites, just a little older. The price is right though. Even during events. The place needs a little updating, but it's still a good value. The kitchen is well equipped and the beds are comfortable. We attended the NASCAR races which are about 20 minutes from the hotel. There are several good restaurants nearby.

Was this review helpful? Yes
Christina B, General Manager at Candlewood Suites, responded to this review

Dear Traveler, Thank you for choosing the Candlewood Suites for your recent trip to the Kansas Speedway. We are pleased that you enjoyed your stay. We appreciate your feedback as this helps us to better serve our travelers. We hope to see you in the fall for the races again! More 

Saint Paul, Minnesota
1 review
2 of 5 stars Reviewed 2 weeks ago

This is not a great choice for a short stay. It is set up for a longer term stay. The usual hotel amenities like ice machine, lobby, free coffee, breakfast, shampoo, etc. are missing. They do have a little store which sells toiletries and food items. The ice machine in the room refrig was very noisy and only made a... More 

Was this review helpful? Yes
Christina B, General Manager at Candlewood Suites, responded to this review

Dear Traveler, Thank you for taking the time to provide feedback on your recent stay at the Candlewood Suites. We are disappointed to hear that the Candlewood brand is not for you . As you mentioned we are designed for the "at home" feel for our extended stay travelers. I hope that you will try other IHG Brands, I am... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

As a platinum member I stay at a lot of IHG properties. Customer service is consistently good where ever I stay. But this location has alway found a way to exceed my expectations. I always have a concern on the road when I stay at an "older" Candlewood, by no means are they dirty but just dated. But when I... More 

Was this review helpful? Yes
Christina B, General Manager at Candlewood Suites, responded to this review

Dear Platinum Member, Thank you for taking the time to write a 5 Star review! The team at the Candlewood Suites in Olathe, KS pride ourselves on exceptional customer service and clean rooms. We know that there are many choices when traveling and we certainly appreciate you choosing us and IHG Hotels! We hope to see you again soon. More 

Saint Louis, Missouri
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 21, 2015

We visited here and enjoyed the location and the room was perfect. We were able to walk to dinner and the store. It was close to our family's home. The room was clean and the outside was as well. The staff was friendly.

Was this review helpful? Yes
Christina B, General Manager at Candlewood Suites, responded to this review

Dear Traveler, Thank you for the great review and rating! The team at the Candlewood Suites in Olathe, KS takes pride in providing our guests with a clean suite and exceptional customer service. The location is great as well. As you mentioned there are several options for dining and some shopping within walking distance of the hotel. We hope to... More 

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 3, 2015

if you need internet access for work or leisure, this isn't the place for you; they advertise free high speed internet access, but the highest speed it reaches wired, or wireless, is slightly better than the old dial up modems (wired .3 mb up/download at best). Kitchenette has a full size fridge, a 2 burner stove, but no oven. marginally... More 

Was this review helpful? Yes
Christina B, General Manager at Candlewood Suites, responded to this review

Mr. B. I appreciate your feedback and as I mentioned we are listening to our travelers and I am actively working on correcting the internet issue that you are currently experiencing. in your current stay with us. We hope to have a solution to the problem this week and look forward to your continued stay. Please remember that I am... More 

Saint George
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 9, 2015

Enjoyed a short stay. Bed was very comfortable. Best value I have received lately. Room was on interstate side of hotel but never heard any traffic. Room was well equipped for longer stay. Full service kitchen and available grill and equipment available for use makes this an excellent place for longer stays.

Was this review helpful? Yes
Christina B, General Manager at Candlewood Suites, responded to this review

Dear Traveler, The staff at the Candlewood Suites in Olathe, Ks works hard to ensure that each guest experience is all that it should be. We are glad to know that you enjoyed your stay and appreciate the 5 star review. We look forward to seeing you again! More 

1 review
5 of 5 stars Reviewed January 23, 2015

Suites come with equipped kitchens, comfortable beds, free Internet and friendly staff. Hotel is newer, clean and quiet. Restaurants/shopping are within an easy walk. There is even a movie theater and more restaurants a mile away.

Was this review helpful? Yes
Christina B, General Manager at Candlewood Suites, responded to this review

Dear Traveler, Thank you for taking the time to share your recent experience at the Candlewood Suites in Olathe, Kansas. We have a great team here that really enjoys providing exceptional customer service along with clean and comfortable accommodations to all of our travelers. It is always nice to hear from a traveler letting us know that we got it... More 

Edinburg, Texas
Top Contributor
144 reviews 144 reviews
26 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed December 3, 2014 via mobile

I'm not familiar with this chain and should have done more research. It was off highway but far from KC activities. Dog friendly with deposit (la Quinta is no deposit!). Bare essentials, no service rooms (room service once a week). Bedding was older and used. Spots in carpets. Probably good if you are living there but not for 4/5 day... More 

Was this review helpful? Yes
Christina B, General Manager at Candlewood Suites, responded to this review

Dear Deb D. Thank you for taking the time to write a review about your recent stay. We are sorry to hear that your experience was not all that you had hoped it to be. Candlewood Suites is a great design for the extended stay traveler, yet offers a lot of the conveniences for that shorter stay as well. Although... More 

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