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Candlewood Suites

2.0 of 5
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15490 S Rogers Road, Olathe, KS 66062
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Candlewood Suites
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Ranked #6 of 14 Hotels in Olathe
A recent review
5 of 5 stars reviewed 6 days ago
Advisor122345 Saint Louis, Missouri
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48 reviews from our community

Traveler rating
    30
    10
    4
    2
    2
See reviews for
11
3
5
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Saint Louis, Missouri
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We visited here and enjoyed the location and the room was perfect. We were able to walk to dinner and the store. It was close to our family's home. The room was clean and the outside was as well. The staff was friendly.

Was this review helpful? Yes
Christina B, General Manager at Candlewood Suites, responded to this review

Dear Traveler, Thank you for the great review and rating! The team at the Candlewood Suites in Olathe, KS takes pride in providing our guests with a clean suite and exceptional customer service. The location is great as well. As you mentioned there are several options for dining and some shopping within walking distance of the hotel. We hope to... More 

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 3, 2015

if you need internet access for work or leisure, this isn't the place for you; they advertise free high speed internet access, but the highest speed it reaches wired, or wireless, is slightly better than the old dial up modems (wired .3 mb up/download at best). Kitchenette has a full size fridge, a 2 burner stove, but no oven. marginally... More 

Was this review helpful? Yes
Christina B, General Manager at Candlewood Suites, responded to this review

Mr. B. I appreciate your feedback and as I mentioned we are listening to our travelers and I am actively working on correcting the internet issue that you are currently experiencing. in your current stay with us. We hope to have a solution to the problem this week and look forward to your continued stay. Please remember that I am... More 

Saint George
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 9, 2015

Enjoyed a short stay. Bed was very comfortable. Best value I have received lately. Room was on interstate side of hotel but never heard any traffic. Room was well equipped for longer stay. Full service kitchen and available grill and equipment available for use makes this an excellent place for longer stays.

Was this review helpful? Yes
Christina B, General Manager at Candlewood Suites, responded to this review

Dear Traveler, The staff at the Candlewood Suites in Olathe, Ks works hard to ensure that each guest experience is all that it should be. We are glad to know that you enjoyed your stay and appreciate the 5 star review. We look forward to seeing you again! More 

1 review
5 of 5 stars Reviewed January 23, 2015

Suites come with equipped kitchens, comfortable beds, free Internet and friendly staff. Hotel is newer, clean and quiet. Restaurants/shopping are within an easy walk. There is even a movie theater and more restaurants a mile away.

Was this review helpful? Yes
Christina B, General Manager at Candlewood Suites, responded to this review

Dear Traveler, Thank you for taking the time to share your recent experience at the Candlewood Suites in Olathe, Kansas. We have a great team here that really enjoys providing exceptional customer service along with clean and comfortable accommodations to all of our travelers. It is always nice to hear from a traveler letting us know that we got it... More 

Edinburg, Texas
Top Contributor
144 reviews 144 reviews
26 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed December 3, 2014 via mobile

I'm not familiar with this chain and should have done more research. It was off highway but far from KC activities. Dog friendly with deposit (la Quinta is no deposit!). Bare essentials, no service rooms (room service once a week). Bedding was older and used. Spots in carpets. Probably good if you are living there but not for 4/5 day... More 

Was this review helpful? Yes
Christina B, General Manager at Candlewood Suites, responded to this review

Dear Deb D. Thank you for taking the time to write a review about your recent stay. We are sorry to hear that your experience was not all that you had hoped it to be. Candlewood Suites is a great design for the extended stay traveler, yet offers a lot of the conveniences for that shorter stay as well. Although... More 

Arlington, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 1, 2014

Loved having the little store onsite to buy items for snacking and breakfast. Very reasonably priced. Saved time and money. Personnel friendly and helpful. Room with small kitchen was great. Beds comfortable.

Was this review helpful? Yes 1
wi
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 1, 2014

Was not happy with this hotel at all. Room had a faint smell to it and the bathroom had stains on the door that could have been wiped off. Not a very friendly check in and the room was clean if you didn't look to closely. I would never stay here again and would think twice about ever staying at... More 

Was this review helpful? Yes
Lynch-GM, General Manager at Candlewood Suites, responded to this review

Thank you for taking your time to express how you felf for I do take it very seriously. This is not common for our hotel and have been honored with awards from Trip Advisor and others for our service and cleaniness. I will look into this immediately and I hope that you will offer us another opportunity. Thank You Lori... More 

NJ
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed January 22, 2014

There is nothing major wrong with this hotel but it is not a super stand out hotel either. Our room smelled faintly of cigarette smoke. The toilet seat had cigarette burns on it. The door to the bathroom had coffee spilled on the outside that was not cleaned. Otherwise it was clean. Woman working front desk at check in was... More 

Was this review helpful? Yes
Lynch-GM, General Manager at Candlewood Suites, responded to this review

Thank you for taking the time to share your experience we are glad you stayed with us and your comments will be taken seriously. We hope that if you return into the area you will come visit us again. Lori General Manager More 

Springdale, AR
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 31, 2013

The staff was very helpful, great check-in process, room clean, bed was great, bathroom very clean. The location was great, close to Tyson Distribution Center and local dining. They have a DVD library (free) and will give recommendations on which movies are the best. They also have a free laundry, gym and TV in the reception area. I will stay... More 

Was this review helpful? Yes 1
Lynch-GM, Manager at Candlewood Suites, responded to this review

Thank you for taking the time to let us know how wonderful your stay was. We know that you are busy and it's nice to know that our staff and accomodations helped you relax and enjoy your stay. Lori General Manager More 

Missouri
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 27, 2013

The staff was very helpful, room pretty much clean - the chair with the rollers on it needed to be dusted VERY badly. Bed was great, bathroom very clean. The location was great with places to eat at night. Was there with the Air & Military Museum, Springfield, MO for the air show. Would use the place again - the... More 

Was this review helpful? Yes
Lynch-GM, General Manager at Candlewood Suites, responded to this review

Thank you for taking a few minutes to give our hotel feedback. We take pride in reaching for the goal to make every guest comfortable. This includes the front desk to our housekeeping and it really makes it all worth it when a guest like yourself let's us know how we are doing. More 

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