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Extended Stay America - Kansas City - Shawnee Mission

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Traveler (81)
Room & Suite (51)
Dining (10)

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About

#4 of 4 hotels in Merriam
Location
3.7
Cleanliness
2.6
Service
2.9
Value
3.0
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Non-smoking hotel
Laundry service
Self-serve laundry
Wifi
Vending machine
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Room features
Air conditioning
Kitchenette
Microwave
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
2.0 of 5 stars
Hotel links
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Location

6451 Frontage Rd, Merriam, KS 66202-4717
Extended Stay America - Kansas City - Shawnee Mission
121Reviews1Q+A20Room tips
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Amy L wrote a review Jul 2023
1 contribution
Stayed here for our family reunion this past weekend. We had a total of 4 rooms. They were supposed to be queen beds but they were full sized beds. In our room the bed was broken, floors were extra sticky, and the kitchen was dirty. In my kids room their door would not stay locked and closed, smelled like fresh bleach, stunk like cigarette smoke. In my brothers room they found roaches on the morning of departure, and smelled of smoke. From the outside far away it looks like a decent place but once you get in there it is disgusting. We happened to visit on the weekend Taylor Swift had her concert and all the other places were booked. The front desk lady we met on the day of check in was extremely nice and respectful so that was nice. Would never recommend another stay here. It is infested with roaches, and with the loose doors you lose all sense of security. This place should be inspected by the state and the local authority. All the concrete walkways were stained and dirty. We asked for new sheets but never got them. Front desk said shift change was happening and we might get some in the next hour but they couldn’t go retrieve any fresh sheets from their dryer a couple doors down. If the owner and management cared for their guests and their business there would be more effort. “A” for decent appearance from a distance and “F” for all else.
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: Do not book. Take your money somewhere else until they get this place cleaned up
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from ESA GM, General Manager at Extended Stay America - Kansas City - Shawnee Mission
Responded Jul 10, 2023
Dear amylZ2838KX, Please accept our apologies for the issues you experienced during your recent stay with us. We always aim to provide a clean environment, excellent service, and an exceptional experience for our guests, so we apologize that we could not make that happen for you. We realize that no explanation of these issues can change your recent experience. Still, please rest assured that we will take appropriate measures to address these problems and prevent future occurrences. We are wholly committed to regaining your trust and confidence, and we hope you give us another opportunity. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Cody T wrote a review Aug 2022
1 contribution
Staff is always improving and very helpful. Very understanding of work and pay schedules. I have been here for some time as it is, extended stay. The property and environment have transitioned through a well due spring cleaning and transformation.
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Date of stay: August 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from ESA GM, General Manager at Extended Stay America - Kansas City - Shawnee Mission
Responded Aug 23, 2022
Dear codyjt808, Our entire team here at Extended Stay America would like to thank you for the positive comments about our hotel. We especially appreciate your kind remarks about our staff. We make every effort to provide the level of service you expect and deserve, so it is nice to hear when our efforts are recognized. Thanks again for your review, and we hope to welcome you back the next time you travel to the city. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lakaya L wrote a review Jun 2022
1 contribution
Guy who WORKS and lives here constantly smokes right outside his room makes the hallway and room smell like smoke signs all over the building clearly say no smoking within 25 feet of the building there is even a designated smoke spot. When I asked him to please go over there he said bring it up with corporate and continued to smoke.
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Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from ESA GM, General Manager at Extended Stay America - Kansas City - Shawnee Mission
Responded Jun 28, 2022
Dear Lakaya, thank you for staying with us. First of all, we apologize for the behavior of our associate and thank you for informing us of this incident. We understand your disappointment, and your feedback is being reviewed with the team member to see what went wrong. We appreciate your business and would welcome the opportunity to restore a favorable impression of our hotel in the future. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Zais M wrote a review Jun 2022
1 contribution
It was the worst stay ever workers constantly knocking on doors at all hours they set off the fire alarm from pressure washing 20 times in one day, workers just smoke outside of the room constantly smells like smoke there were countless ants and multiple cockroaches in the room old food from previous guest dirty bedding and much more
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Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from ESA GM, General Manager at Extended Stay America - Kansas City - Shawnee Mission
Responded Jun 28, 2022
Dear Guest, it was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced is not acceptable by our standards, and we will be taking the proper action as we are committed to providing every guest with a wonderful experience. Thank you again for your feedback as this helps us to improve the experience for future guests. We truly appreciate your feedback. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kimberly C wrote a review May 2022
1 contribution
+1
We have stayed in other Extended stay hotels, but this one is horrid. Our room was definitely not cleaned from the last guest!!! My pillow case had blood stops on both sides, the one side table in the room had sticky cup rings and something else stuck to it, the high bar/table also had crumbs on it, the bathroom sick had toothpaste mess, there was a used soap bar and shampoo container in the corner of the bathtub, we were left with just a half roll of toilet paper with no spare and the toilet paper holder is torn off the wall.
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from ESA GM, General Manager at Extended Stay America - Kansas City - Shawnee Mission
Responded May 30, 2022
Dear KimPossible4589, On behalf of our entire team, please accept our apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again. We hope you will consider giving us another opportunity to host you in the future and welcome you back again soon. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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NK wrote a review May 2022
1 contribution
Awful hotel absolutely disgusting & in poor condition. You definitely get what you pay for here. Bed wasn’t even bolted down nearly flipped over when we sat on end of bed. The bathroom was small and dated. I’m he bed reminded me of a prop bed like it was a model home or something. The carpet was discolored and disgusting I don’t even want to know why. We moved down the road to My Place hotel and it was like a palace by comparison
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Date of stay: May 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from ESA GM, General Manager at Extended Stay America - Kansas City - Shawnee Mission
Responded May 28, 2022
Dear Guest, delivering a clean, comfortable, and home-like stay is our top priority, and we apologize this was not your experience. We have noted your observations, and we are currently having the same conversation with our Brand leaders as we look ahead, budget, and plan for future updates and renovations. In the meantime, our housekeeping and engineering staff are committed to keeping our facilities clean, fresh, and up-to-date throughout our hotel. We encourage you to try us again in the near future. We are confident you will enjoy the exceptional stay you deserve. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jeff C wrote a review May 2022
Florissant, Missouri2 contributions
We booked our room, paid in advance, verified we had a room the day before we arrived. When we got there the incredibly rude manager told us we had no room. He pretty much refused to even look at the reservation, and told us the fact that we paid for a room doesn't guarantee a room. He wouldn't explain anything to us but told us we had an attitude because we were trying to show him we had reservations. We will be reporting this.
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from ESA GM, General Manager at Extended Stay America - Kansas City - Shawnee Mission
Responded May 17, 2022
Dear P6310XJjeffc, Please accept our apologies for our associate's behavior and every assurance that we will be working to address the concerns outlined in your review. We are very sorry for the difficulties you had with your reservation. We are looking into the matter to see what went wrong because there is usually no reason to deny a confirmed reservation. We value your feedback, and we hope you will return so we can provide you with the hospitality you deserve. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jen Doe wrote a review Dec 2020
1 contribution
I thought this place would be okay, since I’ve stayed at another ESA in KC without any issues. Nope. It was disgusting. Here’s pictures. Unfortunately, the reason for my stay was so stressful I didn’t have a chance to say anything till I checked out, and the manager or owner didn’t apologize or offer a refund/discount or anything. Seems to attract sketchy people too, based on loud conversations outside my door.
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Date of stay: December 2020Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from iResponze Alerts, Agency / Consultant at Extended Stay America - Kansas City - Shawnee Mission
Responded Dec 13, 2020
Jenifer, thank you for staying with us and for leaving your review. We want every guest to have a positive experience, and we are disappointed that we did not succeed in our goals. Although your experience is not typical of the service we provide, we have room to improve. We hope you will accept our apologies, and we look forward to another opportunity to regain your confidence. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Cheryl M wrote a review Aug 2020
Scottsdale, Arizona3 contributions1 helpful vote
Uncomfortable beds. Musty smell. No service at all. The carpet in the room was stained. The bedding was cheap and worn. I've stayed at other ESA locations and was happy with the experience. This was subpar. I was very disappointed.
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Date of stay: August 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from iResponze Alerts, Agency / Consultant at Extended Stay America - Kansas City - Shawnee Mission
Responded Aug 8, 2020
Thank you for being loyal to our brand. We are sorry your stay with us was not a pleasant one and regret your suite was not in a spotless condition as it should have been. We have shared your comments with the housekeeping team to be more diligent going forward ensuring this is not repeated in the future. We value all your feedback and hope you will reconsider staying with us again the next time you are in the area. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kevin S wrote a review Jun 2020
1 contribution1 helpful vote
Police are called almost every day, loud partiers at grilling area until 3 am, staff apathetic, management doing bare minimum... only area non-smoking is inside rooms, pictures on website are very misleading
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Date of stay: May 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from iResponze A, Manager at Extended Stay America - Kansas City - Shawnee Mission
Responded Jun 30, 2020
Thank you for choosing our hotel and for writing a review of your stay. We are sorry for the noise issues you encountered and also apologize you did not experience our staff at their best. We strive to provide wonderful hospitality to all of our guests, but we obviously let you down. Your feedback is important to us, and we will use it to improve our services going forward. We are truly sorry and hope you will consider giving us a second chance in the future. Sincerely, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$77 - $92 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
extended stay america merriam
FORMERLY KNOWN AS
Homestead Studio Suites
LOCATION
United StatesKansasMerriam
NUMBER OF ROOMS
140
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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EXTENDED STAY AMERICA - KANSAS CITY - SHAWNEE MISSION $81 ($̶1̶1̶0̶) - Prices & Hotel Reviews - Merriam

Frequently Asked Questions about Extended Stay America - Kansas City - Shawnee Mission
Which popular attractions are close to Extended Stay America - Kansas City - Shawnee Mission?
Nearby attractions include Antioch Park (0.5 miles), Merriam Historical Plaza (0.2 miles), and Chatlain Park (0.3 miles).
What are some of the property amenities at Extended Stay America - Kansas City - Shawnee Mission?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
What food & drink options are available at Extended Stay America - Kansas City - Shawnee Mission?
Guests can enjoy free breakfast during their stay.
Is parking available at Extended Stay America - Kansas City - Shawnee Mission?
Yes, free parking is available to guests.
What are some restaurants close to Extended Stay America - Kansas City - Shawnee Mission?
Conveniently located restaurants include IKEA Merriam, El Pulgarcito, and Krispy Kreme.
Is Extended Stay America - Kansas City - Shawnee Mission located near the city center?
Yes, it is 0.8 miles away from the center of Merriam.
Are any cleaning services offered at Extended Stay America - Kansas City - Shawnee Mission?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Extended Stay America - Kansas City - Shawnee Mission?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Extended Stay America - Kansas City - Shawnee Mission?
Many travelers enjoy visiting Shawnee Indian Mission State Historic Site (3.9 miles), Sam's Club, Lenexa, Kansas (4.2 miles), and Merriam Historical Plaza (0.2 miles).
Is Extended Stay America - Kansas City - Shawnee Mission accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.