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All 14 Manhattan hotels

Four Points by Sheraton Manhattan

2.0 of 5 Hotel   |   530 Richards Drive, Manhattan, KS 66502 (Formerly Clarion Hotel)
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Ranked #11 of 14 hotels in Manhattan
A recent review
3 of 5 stars reviewed 1 week ago
Rick S Saint Louis, Missouri
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27 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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English first
Saint Louis, Missouri
Senior Contributor
40 reviews 40 reviews
24 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago

This facility appears to be a renovated Holidome - with a center court pool surrounded by three levels of rooms. The renovations produced a large and attractive looking facility. Much of the emphasis has been placed on large groups and small conventions - there are a lot of conversation spaces in the lobby and plenty of meeting rooms of all... More

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Manhattan, Kansas
2 reviews
3 of 5 stars Reviewed March 18, 2014 via mobile

When I arrived the floor looked as if it had not been vacuumed and the door leading to the pool area was still open. This had me concerned being a female traveling alone. Then to raise even bigger flags there is a sign on the door encouraging both deadbolts and the metal bar. That is concerning. I then went to... More

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Andrea N, Starwood Hotels & Resorts at Four Points by Sheraton Manhattan, responded to this review

Thank you for sharing your feedback with us. It’s unfortunate to learn of issues you encountered during your recent stay with us. This is absolutely unacceptable and will not be tolerated or evident in the future. Our housekeeping and maintenance teams have been alerted and the issues are being properly handled. We are happy to hear our convenient free shuttle... More

Leavenworth, Kansas
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 9, 2014

This facility is a former 70's era Holi​dome. Sheraton has done an impressive job remodeling the property throughout, making this as close to a 4 star hotel as Manhattan, KS offers. I'm impressed with what Sheraton has done with this property. I was here for a convention a couple of years back under different ownership, when the facility was a... More

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Kara C, Front Office Manager at Four Points by Sheraton Manhattan, responded to this review

We appreciate your well thought out take on our facility and performance. We take any criticism as an opportunity to evaluate ourselves through the eyes of our guests and use those marks to make improvements. The next step in our renovation is in food service. Our restaurant , bar & grill will undergo a change in March co-branding with Boulevard... More

Salt Lake City, Utah
Top Contributor
243 reviews 243 reviews
71 hotel reviews
120 helpful votes 120 helpful votes
2 of 5 stars Reviewed February 4, 2014

I spent two nights at this property having stayed at other Four Points properties I had a certain level of expectation. Firstly I must commend the reception staff for being very friendly, it is always nice to receive a special welcome, this was appreciated. The hotel has most facilities as expected and the rooms were furnished adequately. The big issue... More

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JenniferFritchen, General Manager at Four Points by Sheraton Manhattan, responded to this review

We appreciate your comments about the reception staff for being very friendly, but apologize for the cleanliness issues you found in your room. Your comments have been reviewed with our Housekeeping Staff and will be corrected. Thank you for bringing this to our attention. More

Mishawaka, Indiana
1 review
4 of 5 stars Reviewed January 21, 2014

This was my first trip to Manhattan and I was a bit skeptical of this hotel based on the reviews that I read. I travel a fair amount for my work and am a bit of a hotel snob. I must say that I was pleasantly surprised with this property. The room was very clean, nice bed, large screen TV... More

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JenniferFritchen, General Manager at Four Points by Sheraton Manhattan, responded to this review

Thank you for reviewing our property! We have worked very hard over the last year to renovate the facility and am pleased that you had a wonderful experience! More

Wamego, Kansas
Contributor
15 reviews 15 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 25, 2013 via mobile

We had stayed at a Four Points in Oklahoma City and it was great so we looked forward to Christmas here with a pool for kids to swim and a restaurant for Christmas dinner. Overall the hotel is okay, but the building is old and that can't be hidden. The best parts of the stay was the bed/bedding in the... More

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JenniferFritchen, General Manager at Four Points by Sheraton Manhattan, responded to this review

Your comments regarding guestroom cleanliness have been noted. Your feedback was very helpful and our entire Housekeeping staff has seen these comments so we can address these inconsistancies. The comment about multiple buckets catching drips from roof is related to a project we will remedy this Spring. After such extensive renovations throughout the hotel, this roof project will be the... More

Clearwater, FL
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed December 6, 2013

I had stayed at this property before --for a wedding and expected great things. Didn't happen this time. Asked for a towel at front desk, was told I would get one brought by room service. Waited an hour, had time to kill, called back down, nothing. Finally two hours later, as walking out I told them I never got it.... More

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JenniferFritchen, General Manager at Four Points by Sheraton Manhattan, responded to this review

I would like to apologize that our staff did not meet your expectations. All guest amenity requests should be delivered in less than 20 minutes. I will review your situation with our Front Office Staff. Thank you for bringing this problem to our attention. More

Senior Contributor
37 reviews 37 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 12, 2013

I stayed here just one night, but was very impressed. The hotel has an indoor pool which is surrounded by rooms. The gym is nicely appointed. The front desk staf was great when I checked in. I had forgotten my razor and shaving cream, and asked for some. The clerk took the time to go and get the items for... More

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JenniferFritchen, General Manager at Four Points by Sheraton Manhattan, responded to this review

Thank you for your comments regarding your stay at our hotel. We recently finished a major renovations and I'm so glad that you had an enjoyable stay. More

Redlands, California
Contributor
16 reviews 16 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 7, 2013

Traveling with pets, we needed a pet-friendly hotel for the evening, and we were told this facility did accept pets. However, we were unpleasantly surprised to find that the fee for having more than one pet was $100 for the night! Since it was getting late and we were tired from a long day of travel, we accepted it. The... More

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JenniferFritchen, General Manager at Four Points by Sheraton Manhattan, responded to this review

Our hotel charges a pet fee of $25 per night, per pet. This fees covers the cost for additional deep cleaning of the guestroom after departure. The comments about the room being unexceptional and the personnel not being helpful greatly concern me. With more detail I can explore these concerns and make corrective action. In the meantime, these comments will... More

Emporia, Kansas
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 2, 2013

I recently stayed at this hotel and was extremely satisfied with the service and accommodations that it provided. It is nice to have a restaurant and a bar in the hotel as well. The hotel needs a little maintenance but overall it is a good place to stay. The staff was very nice as well.

Was this review helpful? Yes
JenniferFritchen, General Manager at Four Points by Sheraton Manhattan, responded to this review

We appreciate your review of our hotel. Paddy O'Quigley's offer breakfast, lunch and dinner daily. As our renovations finished in August, we have been putting the final touches on several smaller projects throughout the hotel. We are so pleased that you had a wonderful time. More

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Additional Information about Four Points by Sheraton Manhattan

Also Known As:
Clarion Manhattan
Manhattan Clarion
Address: 530 Richards Drive, Manhattan, KS 66502 (Formerly Clarion Hotel)
Phone Number:
Location: United States > Kansas > Manhattan
Amenities:
Business Center with Internet Access
Hotel Style:
Ranked #11 of 14 hotels in Manhattan
Price Range (Based on Average Rates): $
Hotel Class:2 star — Four Points by Sheraton Manhattan 2*
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