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BEST WESTERN Manhattan Inn

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601 East Poyntz Avenue, Manhattan, KS 66502
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BEST WESTERN Manhattan Inn
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187 Reviews from our TripAdvisor Community

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Traveler rating
    85
    56
    22
    12
    12
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90
28
12
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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  • Portuguese first
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English first
  • All months
    (187)
  • Mar-May only
    (46)
  • Jun-Aug only
    (70)
  • Sep-Nov only
    (36)
  • Dec-Feb only
    (35)
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Topeka, Kansas
1 review
5 of 5 stars Reviewed yesterday NEW

We were able to get our room last minute at a fantastic price for a Friday night, using our military discount. I love the fact that the hotel is getting all renovated. Right when you walk in, the lobby and breakfast area looks awesome.....very welcoming, fancy, and professional. Our room had just been renovated and was nice and cool after... More 

Was this review helpful? Yes
Kasnas City, United States
3 of 5 stars Reviewed 1 week ago NEW

Not a terrible hotel to stay at. To be honest though they were in renovations and I was not advised of this prior to my visit. Nor was anything said about the inconvenience of parking next door in a gravel lot. High dollar Jacuzzi Queen room was infested with ants. The bedside lamps were both missing the light bulbs. Not... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Blaine17122, Front Office Manager at BEST WESTERN Manhattan Inn, responded to this review

Richard, On behalf of our staff we would like to apologize for not exceeding your expectations. We have credited your account for the inconveniences and have sent you an email confirming the credit. We will be finished with our renovations by Friday and hope that if you are in the Manhattan area in the future that you will keep us... More 

Manhattan, Kansas, United States
1 review
5 of 5 stars Reviewed 1 week ago

We had a very good at experience at this hotel. It was clean, the beds were comfortable and all the staff was extremely helpful. They also serve a full complimentary breakfast which was very good. They were doing some remodeling while we were there which we thought would be disturbing when we arrived. We were not disturbed and they went... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Blaine17122, Front Office Manager at BEST WESTERN Manhattan Inn, responded to this review

We are so happy to hear that you enjoyed your stay with us despite the renovations going on. With your feedback we are able to provide a better experience for our guests. We pride ourselves on delivering the best customer care we can. Thank you for your lovely review of our hotel. :) Front Desk/Customer Care Best Western Manhattan Inn... More 

Innisfail, Alberta
5 of 5 stars Reviewed 2 weeks ago

Very enjoyable stay, rooms very clean , the staff was very helpful and could only be decscribed as excellent . The morning breakfasts were a very good assortment of items and a pleasant area for dinning. We Would stay there again if in the area.

Review collected in partnership with this hotel

Was this review helpful? Yes
Blaine17122, Front Office Manager at BEST WESTERN Manhattan Inn, responded to this review

Thank you for your wonderful feedback on our hotel! We are proud to be providing our customers with excellent service and quality. Your reviews help us better ourselves and the service we then pass on to you. We hope to see you again in any future stays in the Manhattan area! Thank you again! More 

Spearville, Kansas
Level Contributor
6 reviews
4 of 5 stars Reviewed 3 weeks ago

If you are looking for a quiet good nights sleep, this is the place. I have stayed here more than once and the accommodations are comfortable and clean. The breakfast includes waffles, eggs, bacon or sausage, fruit, yogurt, pastries, and breakfast breads; delicious and fresh. If you want your coffee and hot water steaming you will need to pop it... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Blaine17122, Front Office Manager at BEST WESTERN Manhattan Inn, responded to this review

Thank you for your feedback on our hotel! We are proud to be providing our customers with excellent service and quality. We are happy to hear that you had a quiet stay and enjoyed our recent remodel! Your reviews help us better ourselves and the service we then pass on to you. Thank you again! More 

Dewey
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The property was well maintained and clean, room was comfortable and staff was friendly. Unfortunately there was a very noisy and inconsiderate large group of little leaguers in town for a baseball tournament and all hall noise could be plainly heard. Staff was quick to address the situation each time we called, yes I took more than once. If you... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Blaine17122, Manager at BEST WESTERN Manhattan Inn, responded to this review

On behalf of our entire team I'd like to apologize for the baseball team that stayed here with us also during your stay. We received multiple complaints from multiple sources and unfortunately never managed to get the appropriate supervision for them. In the future we will not be accommodating that team or affiliates, in an effort to stop future issues.... More 

nebraska
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed for 4 nights. Our room was never cleaned during our stay, BUT we slept in every morning, and we were aware that our room would not be cleaned if we left late. We didn't have a problem with it, because we were given plenty of clean towels, soaps, shampoo, coffee, etc., when requested. We did not take advantage... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Blaine17122, Front Office Manager at BEST WESTERN Manhattan Inn, responded to this review

Thank you so much for your wonderful review of our hotel! We thrive to make every guests stay with us an enjoyable and memorable one. We are honored that you have chose to stay with us the past two years and hope to see you again next year as well. Thank you for choosing Best Western! More 

Paola, KS
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We had a four night stay and we were very satisfied with everything. The staff were all very polite, professional and helpful, our room was clean and well tended and the complimentary breakfast was always hot, fresh and tasted good. We will definitely stay here again. Thank you Best Western Manhattan staff!!!!

Review collected in partnership with this hotel

Was this review helpful? Yes
Blaine17122, Front Office Manager at BEST WESTERN Manhattan Inn, responded to this review

Thank you so much for your wonderful review of our hotel! It is our mission to make each guests stay an enjoyable one! Thank you for your loyalty and we hope to see you again for 2016 Country Stampede! More 

Saint Joseph, Missouri
5 of 5 stars Reviewed 4 weeks ago

We love staying at the Best Western during Country Stampede weekend. The staff is very welcoming and we love the breakfast. I do wish there was a blanket for the bed. We will be back next year for sure. Thank you!

Review collected in partnership with this hotel

Was this review helpful? Yes
Blaine17122, Front Office Manager at BEST WESTERN Manhattan Inn, responded to this review

Thank you for your review of our hotel! We are proud to be providing quality service, and we appreciate your feedback. We value your input, as it tells us what our customers expect and hope for in the future. We hope to see you next year for the 2016 Country Stampede!!! Thank you again! More 

Lawrence, Kansas
Level Contributor
56 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I was in Manhattan for 4 Nights working Country Stampede and so was gone most of day but what a relief it was to come back and have a excellent room and outstanding courteous staff that made me feel special. The rooms was large and accomadating and the breakfast with fresh scrambled eggs and meats not processed in a microwave... More 

Was this review helpful? Yes
Blaine17122, Front Office Manager at BEST WESTERN Manhattan Inn, responded to this review

Thank you so much for your wonderful review of our hotel! It is our mission to provide the best customer service we can and to make our guests stays comfortable. We are very happy to hear that you enjoyed our breakfast and that management (Blaine) took good care of you. We look forward to seeing you next year!!!! More 

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