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BEST WESTERN Manhattan Inn

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601 East Poyntz Avenue, Manhattan, KS 66502
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1 room 1 guest
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BEST WESTERN Manhattan Inn
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191 Reviews from our TripAdvisor Community

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Traveler rating
    87
    57
    23
    12
    12
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93
29
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37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Portuguese first
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English first
  • All months
    (191)
  • Mar-May only
    (46)
  • Jun-Aug only
    (74)
  • Sep-Nov only
    (36)
  • Dec-Feb only
    (35)
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1 review
5 of 5 stars Reviewed 5 days ago NEW

I stay at this site every time I stay at Manhattan. The rooms are clean, newly updated, and quiet. I love the unique hallway that is arched and has neat lighting. They are very pet friendly and the staff is very helpful, friendly, and professional. They also have the best breakfast I have had at a hotel. All around great... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Shawnee, Kansas
1 review
3 of 5 stars Reviewed 1 week ago

This hotel is average at best. It is not a $100/nite hotel. The tub did not drain, the shower curtain did not fit the shower and the toilet seat was loose. The hotel does not do full cleaning on weekends but the housekeepers who were there did a good job.

Review collected in partnership with this hotel

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Muskogee, Oklahoma
Level Contributor
38 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Just home from a family trip, and found 3 great Best Western hotels; this is one of the 3. Great Value! The rooms were clean, well laid out, and had the features that we need on vacation. The breakfast was better than average, pool was good, and the location was close to what we needed - food and the University... More 

Was this review helpful? Yes
Blaine17122, Front Office Manager at BEST WESTERN Manhattan Inn, responded to this review

Thank you so much for your awesome review on our hotel! We take pride in providing our guests with excellent service and quality. What an honor it is to be in your TOP 3!!!! :) Your reviews help us to better ourselves and the service we then pass on to you. We hope to see you again in any future... More 

Spearville, Kansas
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

If you need an elevator to reach the second floor they do not have one, so ask for the ground floor. Quiet night, comfortable bed equaled a good nights sleep. Breakfast is waffles to yogurt and good. Friendly staff. Excellent location. We stay here often.

Review collected in partnership with Best Western

Was this review helpful? Yes
Blaine17122, Front Office Manager at BEST WESTERN Manhattan Inn, responded to this review

Thank you for your wonderful feedback on our hotel! We are proud to be providing our customers with excellent service and quality. Your reviews help us better ourselves and the service we then pass on to you. We hope to see you again in any future stays in the Manhattan area! Thank you again! More 

Topeka, Kansas
1 review
5 of 5 stars Reviewed 3 weeks ago

We were able to get our room last minute at a fantastic price for a Friday night, using our military discount. I love the fact that the hotel is getting all renovated. Right when you walk in, the lobby and breakfast area looks awesome.....very welcoming, fancy, and professional. Our room had just been renovated and was nice and cool after... More 

Was this review helpful? Yes
Blaine17122, Front Office Manager at BEST WESTERN Manhattan Inn, responded to this review

We are so happy to hear that you enjoyed your stay with us and liked our newly renovated rooms. With your feedback we are able to provide a better experience for our guests. We pride ourselves on delivering the best customer care we can. Thank you for your lovely review of our hotel! Front Desk/Customer Care Best Western Manhattan Inn... More 

Kasnas City, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

Not a terrible hotel to stay at. To be honest though they were in renovations and I was not advised of this prior to my visit. Nor was anything said about the inconvenience of parking next door in a gravel lot. High dollar Jacuzzi Queen room was infested with ants. The bedside lamps were both missing the light bulbs. Not... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Blaine17122, Front Office Manager at BEST WESTERN Manhattan Inn, responded to this review

Richard, On behalf of our staff we would like to apologize for not exceeding your expectations. We have credited your account for the inconveniences and have sent you an email confirming the credit. We will be finished with our renovations by Friday and hope that if you are in the Manhattan area in the future that you will keep us... More 

Manhattan, Kansas, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

We had a very good at experience at this hotel. It was clean, the beds were comfortable and all the staff was extremely helpful. They also serve a full complimentary breakfast which was very good. They were doing some remodeling while we were there which we thought would be disturbing when we arrived. We were not disturbed and they went... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Blaine17122, Front Office Manager at BEST WESTERN Manhattan Inn, responded to this review

We are so happy to hear that you enjoyed your stay with us despite the renovations going on. With your feedback we are able to provide a better experience for our guests. We pride ourselves on delivering the best customer care we can. Thank you for your lovely review of our hotel. :) Front Desk/Customer Care Best Western Manhattan Inn... More 

Innisfail, Alberta
1 review
5 of 5 stars Reviewed July 19, 2015

Very enjoyable stay, rooms very clean , the staff was very helpful and could only be decscribed as excellent . The morning breakfasts were a very good assortment of items and a pleasant area for dinning. We Would stay there again if in the area.

Review collected in partnership with this hotel

Was this review helpful? Yes
Blaine17122, Front Office Manager at BEST WESTERN Manhattan Inn, responded to this review

Thank you for your wonderful feedback on our hotel! We are proud to be providing our customers with excellent service and quality. Your reviews help us better ourselves and the service we then pass on to you. We hope to see you again in any future stays in the Manhattan area! Thank you again! More 

Spearville, Kansas
Level Contributor
7 reviews
3 hotel reviews
4 of 5 stars Reviewed July 13, 2015

If you are looking for a quiet good nights sleep, this is the place. I have stayed here more than once and the accommodations are comfortable and clean. The breakfast includes waffles, eggs, bacon or sausage, fruit, yogurt, pastries, and breakfast breads; delicious and fresh. If you want your coffee and hot water steaming you will need to pop it... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Blaine17122, Front Office Manager at BEST WESTERN Manhattan Inn, responded to this review

Thank you for your feedback on our hotel! We are proud to be providing our customers with excellent service and quality. We are happy to hear that you had a quiet stay and enjoyed our recent remodel! Your reviews help us better ourselves and the service we then pass on to you. Thank you again! More 

Dewey
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 12, 2015

The property was well maintained and clean, room was comfortable and staff was friendly. Unfortunately there was a very noisy and inconsiderate large group of little leaguers in town for a baseball tournament and all hall noise could be plainly heard. Staff was quick to address the situation each time we called, yes I took more than once. If you... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Blaine17122, Manager at BEST WESTERN Manhattan Inn, responded to this review

On behalf of our entire team I'd like to apologize for the baseball team that stayed here with us also during your stay. We received multiple complaints from multiple sources and unfortunately never managed to get the appropriate supervision for them. In the future we will not be accommodating that team or affiliates, in an effort to stop future issues.... More 

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