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Holiday Inn Express Liberal

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1550 N. Lincoln Avenue, Liberal, KS 67901
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Holiday Inn Express Liberal
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Holiday Inn Express Liberal
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70 reviews from our community

Traveler rating
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    22
    14
    8
    3
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hanover, New Hampshire
Contributor
17 reviews 17 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Liberal is an isolated small town in southwest Kansas and the offerings are limited. This Holiday Inn Express is an excellent oasis in every regard. Price is right, rooms are comfortable, location is convenient, service is good. I've stayed here four times and have had a good experience each time.

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Senior Contributor
44 reviews 44 reviews
28 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed April 4, 2015

Can't figure out why hotels in Liberal are priced like a big city? Especially when there's no similar draw. This hotel was more run down than others in the similar chain. Room was hot despite AC working. Bedding was too heavy as well. Room had great jacuzzi tub, a very great feature that Hampton close by doesn't have. Carpet felt... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Liberal, responded to this review

Dear Rubyscharm, Thank you for taking the time to write us a review regarding your recent stay. I am happy that you liked the jacuzzi in the room However, I certainly apologize for the issues you had with the room temperature. I am also sorry that the bedding did not live up to your expectations. Rest assured that these issues... More 

1 review
1 of 5 stars Reviewed February 25, 2015

Waaay to expensive for this town in the middle of nowhere. No views, etc. Stained carpet. Old. Poor TV reception. Bathroom fan sounded like airplane take off. Keep driving or sleep in your car. Not worth it at all! Paid less at the Grand Canyon!.

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IHGCare, Guest Relations Manager at Holiday Inn Express Liberal, responded to this review

Dear Sheila K, Thank you for writing a review about your recent stay with us. We certainly appreciate you taking the time to bring this matter to our attention. We are always happy to provide a consistently clean, comfortable and courteous place for our guests. However, in this case we fell short of your expectations. We take comments such as... More 

Dorchester, Nebraska
Top Contributor
69 reviews 69 reviews
30 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed February 20, 2015

This is a standard HIE with decent breakfast and clean rooms, but the price for those rooms is outrageous compared to many of the HIEs we have stayed at. Apparently this is a "business" town as we were informed when we checked in so all week long rooms are filled with workers and various business people. Don't expect any bargains,... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Liberal, responded to this review

Dear Huskerredhead22, Thank you for taking the time to review our property. I am pleased to note your positive feedback about the clean rooms, pleasant front office staff and breakfast option. It is our goal to consistently ensure our facilities and service are superior and we strive to provide rates that are competitive in the area. It is regrettable that... More 

Saint Paul, Minnesota
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 8, 2015

The rooms were clean and the bed was nice. However, reliable internet access was impossible. I had work to do and had to make excuses to my boss and co-workers because of it. When we mentioned the problem to the staff, their attitude was "that's just the way it is".

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IHGCare, Guest Relations Manager at Holiday Inn Express Liberal, responded to this review

Dear Jeff H, We appreciate you taking the time to review our hotel. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. It was unfortunate your stay was negatively impacted by the internet service. We apologize for any inconvenience this may have caused you. Please be assured that this will be addressed to... More 

Denver, Colorado, United States
Top Contributor
210 reviews 210 reviews
59 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed February 7, 2015

Sometimes you come across a hotel that has it all and this Holiday Inn Express has it all. Beautiful rooms, excellent location, fabulous breakfast, extremely accommodating staff, all the extras you could ever need. The most important part of staying in a hotel is a good night's sleep and staff that can go beyond. I lost my cell phone charger... More 

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San Angelo, Texas
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 21, 2014

Stayed on the third floor for one evening. Bed was amazing, pillows soft and room was warm. I have a bad back but I woke up feeling refreshed and renewed. As a matter of fact I told my husband I need to know what they do to make it so comfortable. Room was clean, well stocked, smelled fresh and clean.... More 

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Ahwatukee, Arizona, United States
Top Contributor
130 reviews 130 reviews
23 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed October 26, 2014

First impressions when entering a hotel tell me whether this will be a good stay or not. When entering the Holiday Inn Express in Liberal, I immediately knew that this would be a good stay. The lady working the front desk was both warm and welcoming in what appeared to be a fairly new hotel. The room was well configured... More 

Was this review helpful? Yes 1
Omaha Area
Top Contributor
130 reviews 130 reviews
56 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed October 15, 2014

Check in was painfully slow because the young lady behind the desk could not find my reservation. Finally after waiting a long time she discovered it, but then could not figure out how to enter my Priority card into the system - she said it was expired but I had used it the night before just fine in another Hotel... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Liberal, responded to this review

Dear TravelingREVMdM, Thank you for taking the time to write your review about our property. It is always our goal to provide convenient accommodations and world class service to our guests. We apologize we were not able to exceed your expectations during your stay. Please be assured that these will be looked into so our team can take actions accordingly.... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 8, 2014

I just recently moved from Texas to Colorado. Because I was busy packing, I had my friend/coworker do the employee rate reservation for me (unfortunately she didn't see the "no pet" policy). I drove 14 hours and was exhausted when i checked in around 10pm. I left my belongings and little dog in the room while I went to gas... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Liberal, responded to this review

Dear Delgado-Ariel, First of all, thank you very much for your recent stay at our hotel. We are so sorry to hear about your experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your travels bring you... More 

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