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Holiday Inn Express Liberal

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1550 N. Lincoln Avenue, Liberal, KS 67901
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Holiday Inn Express Liberal
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84 Reviews from our TripAdvisor Community

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Des Moines, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 28, 2015

We were there during the power outage with ice and snow. The outage was for 3 hours and we were not given a discount of any time. We were told they did not need a back-up generator. I can't understand why a business serving the public would not be more prepared. We will never return to your hotel.

Helpful?
Thank Sharyn H
IHGCare, Guest Relations Manager at Holiday Inn Express Liberal, responded to this review

Dear Sharyn H, Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and comfortable accommodations, however, we sincerely apologize for the inconvenience the lack of electric power may have caused you during your stay. It is certainly not our intent to inconvenience our valued guests like you, but to instead provide good value,... More 

Salina, Kansas
1 review
2 of 5 stars Reviewed November 19, 2015

No lamps No Light stands to put a Lamp on or Plugs near the bed for Charging cell phones ETC: No where to hang Clothes . Bed to close to front wall and Window leaked cold air hard to keep a Happy medium on the heater. Price to High for what you don't get

Helpful?
Thank David S
IHGCare, Guest Relations Manager at Holiday Inn Express Liberal, responded to this review

Dear David S, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding the room amenities and the air conditioning. We will address these concerns. We take all reviews positive and negative very seriously, and your feedback will help us improve... More 

Dallas, Texas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 8, 2015 via mobile

Great service at this location. The breakfast was supprisingly good. We didn't discover the wizard of oz suite until well in to our stay, but were given a tour by staff. The room is perfext if you are traveling with kids. The rooms were clean, nice and modern.

Helpful?
Thank Traswell C. L
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed October 12, 2015 via mobile

It's a little worn out but it's clean and the staff are very friendly. The coffee wasn't very good. We were tired but didn't sleep well because the air conditioner wasn't consistent. But it was comfortable and a good place to stop for the night.

Helpful?
Thank Jennazel
IHGCare, Guest Relations Manager at Holiday Inn Express Liberal, responded to this review

Dear Jennazel, Thank you for posting a candid feedback from your recent stay with us. It is nice to know that you were able to appreciate the friendliness of our staff. However, I was concerned to see that you had some issues with our air conditioning and coffee. I would like to apologize for any inconvenience these issues may have... More 

Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed October 11, 2015 via mobile

Awesome front desk staff, super friendly. Great resource for local eats This HIX is extremely old. 10 years over due for a remodel. Breakfast setup was nice. Very friendly staff keeping the eating area clean I would stay else where next time. The rooms are VERY dated. Carpet is dirty ( kept my socks on )

Helpful?
Thank milehighsun
IHGCare, Guest Relations Manager at Holiday Inn Express Liberal, responded to this review

Dear milehighsun, Thank you for taking the time to review your recent stay. I am delighted to know that you found our hotel staff highly commendable. However, it is regrettable that our housekeeping service and some aspects of our property have let you down. Please be assured that your comments are duly noted. I am confident that improvements will be... More 

1 review
5 of 5 stars Reviewed September 21, 2015 via mobile

After a long drive from albuquerque nm to liberal ks, I was very happy to sleep in a clean comfortable bed! The room had everything I needed to relax and get some rest before the long weekend ahead of me. The breakfast had good variety of food and drinks, all in all it was an awesome stay!

Helpful?
Thank Victor C
Los Angeles, California
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed August 24, 2015 via mobile

I stayed for a night after a 12 hour drive. Spacious room with all details well attended to. The location is at a distance from highways and allows for calm restful sleep. The staff was very helpful and responsive. My room on 3rd floor had no issues with maintenance and there were adequate access points for Wifi connection. This place... More 

Helpful?
Thank exploreamaze
Amarillo, Texas
Level Contributor
87 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed July 25, 2015 via mobile

The hotel was clean and comfortable. We appreciated having a refrigerator and a microwave in the room. The breakfast was very good; it included eggs, meats, and lots of varieties of fruit and carbs. As others have remarked, it seemed expensive to me for a hotel in a relatively small, out-of-the-way, town.

Helpful?
Thank Stan A
Lincoln, Nebraska
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 25, 2015 via mobile

Nothing special about the place. Didn't offer a manager reception as most do. Disappointed with rolls and muffins offered for breakfast as they were dry. One good thing us that its rare to gave a fridge in your room that doesn't freeze your stuff. Otherwise typical and what you expect. Stay at Holiday Inn express hotels all around the country... More 

Helpful?
Thank MKC1959
1 review
3 of 5 stars Reviewed July 12, 2015 via mobile

The hot tub is permanently down!! At least, they said it's been down for three years, but no signs are up in the hotel to tell you it's down (apparently their website indicates pool only now). Anyway, it's a decent hotel otherwise with average breakfast and exercise stuffs.

Helpful?
Thank Renee M
IHGCare, Guest Relations Manager at Holiday Inn Express Liberal, responded to this review

Dear Renee M, Thank you for submitting your review of our hotel. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It is regrettable that your stay was negatively affected because of the out of order hot tub, average quality of breakfast... More 

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