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Holiday Inn Express Liberal

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1550 N. Lincoln Avenue, Liberal, KS 67901
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Holiday Inn Express Liberal
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Holiday Inn Express Liberal
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68 reviews from our community

Traveler rating
    23
    21
    14
    7
    3
See reviews for
14
14
6
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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    (16)
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1 review
1 of 5 stars Reviewed 4 weeks ago

Waaay to expensive for this town in the middle of nowhere. No views, etc. Stained carpet. Old. Poor TV reception. Bathroom fan sounded like airplane take off. Keep driving or sleep in your car. Not worth it at all! Paid less at the Grand Canyon!.

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IHGCare, Guest Relations Manager at Holiday Inn Express Liberal, responded to this review

Dear Sheila K, Thank you for writing a review about your recent stay with us. We certainly appreciate you taking the time to bring this matter to our attention. We are always happy to provide a consistently clean, comfortable and courteous place for our guests. However, in this case we fell short of your expectations. We take comments such as... More 

Dorchester, Nebraska
Top Contributor
69 reviews 69 reviews
30 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed February 20, 2015

This is a standard HIE with decent breakfast and clean rooms, but the price for those rooms is outrageous compared to many of the HIEs we have stayed at. Apparently this is a "business" town as we were informed when we checked in so all week long rooms are filled with workers and various business people. Don't expect any bargains,... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Liberal, responded to this review

Dear Huskerredhead22, Thank you for taking the time to review our property. I am pleased to note your positive feedback about the clean rooms, pleasant front office staff and breakfast option. It is our goal to consistently ensure our facilities and service are superior and we strive to provide rates that are competitive in the area. It is regrettable that... More 

Saint Paul, Minnesota
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 8, 2015

The rooms were clean and the bed was nice. However, reliable internet access was impossible. I had work to do and had to make excuses to my boss and co-workers because of it. When we mentioned the problem to the staff, their attitude was "that's just the way it is".

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IHGCare, Guest Relations Manager at Holiday Inn Express Liberal, responded to this review

Dear Jeff H, We appreciate you taking the time to review our hotel. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. It was unfortunate your stay was negatively impacted by the internet service. We apologize for any inconvenience this may have caused you. Please be assured that this will be addressed to... More 

Denver, Colorado, United States
Top Contributor
165 reviews 165 reviews
51 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed February 7, 2015

Sometimes you come across a hotel that has it all and this Holiday Inn Express has it all. Beautiful rooms, excellent location, fabulous breakfast, extremely accommodating staff, all the extras you could ever need. The most important part of staying in a hotel is a good night's sleep and staff that can go beyond. I lost my cell phone charger... More 

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San Angelo, Texas
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 21, 2014

Stayed on the third floor for one evening. Bed was amazing, pillows soft and room was warm. I have a bad back but I woke up feeling refreshed and renewed. As a matter of fact I told my husband I need to know what they do to make it so comfortable. Room was clean, well stocked, smelled fresh and clean.... More 

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Ahwatukee, Arizona, United States
Top Contributor
130 reviews 130 reviews
23 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed October 26, 2014

First impressions when entering a hotel tell me whether this will be a good stay or not. When entering the Holiday Inn Express in Liberal, I immediately knew that this would be a good stay. The lady working the front desk was both warm and welcoming in what appeared to be a fairly new hotel. The room was well configured... More 

Was this review helpful? Yes 1
Omaha Area
Top Contributor
122 reviews 122 reviews
55 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed October 15, 2014

Check in was painfully slow because the young lady behind the desk could not find my reservation. Finally after waiting a long time she discovered it, but then could not figure out how to enter my Priority card into the system - she said it was expired but I had used it the night before just fine in another Hotel... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Liberal, responded to this review

Dear TravelingREVMdM, Thank you for taking the time to write your review about our property. It is always our goal to provide convenient accommodations and world class service to our guests. We apologize we were not able to exceed your expectations during your stay. Please be assured that these will be looked into so our team can take actions accordingly.... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 8, 2014

I just recently moved from Texas to Colorado. Because I was busy packing, I had my friend/coworker do the employee rate reservation for me (unfortunately she didn't see the "no pet" policy). I drove 14 hours and was exhausted when i checked in around 10pm. I left my belongings and little dog in the room while I went to gas... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Liberal, responded to this review

Dear Delgado-Ariel, First of all, thank you very much for your recent stay at our hotel. We are so sorry to hear about your experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your travels bring you... More 

Madison, Wisconsin
Top Contributor
62 reviews 62 reviews
28 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed September 30, 2014

The hotel was okay, a little shopworn around the edges but a big lobby/sitting area for breakfast too. The Holiday Inn Breakfasts are very good and they don't skimp one bit. They even give you a box to take one of their "famous" cinnamon rolls with you if you re too full. They encourage you to take a breakfast with... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Liberal, responded to this review

Dear chuck k, Thank you for taking the time to post your comments. We are so pleased you liked the breakfast selections we offer and the cleanliness of your room. On the other hand, we're sorry for the shortfalls you have noticed. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Your review... More 

Senior Contributor
32 reviews 32 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 25, 2014 via mobile

There are not many options for places to stay in Liberal, but you will be very pleased with this Holiday Inn Express. It was a very clean & quiet room and the staff was fantastic. If you ever need to stop for the night in Liberal Kansas this is a great place to stay.

Was this review helpful? Yes
Tyler P, General Manager at Holiday Inn Express Liberal, responded to this review

Thank you for your recent stay with us at the Holiday Inn Express & Suites in Liberal, KS. We appreciate your comments and are please to hear that your overall experience was a positive one. We look forward to having you stay with us again in the future. Sincerely, Tyler P. General Manager More 

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