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Extended Stay America - Kansas City - Lenexa - 87th St.

2.0 of 5
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8015 Lenexa Drive, Lenexa, KS 66215 (Formerly Wellesley Inn and Suites)
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1 room 1 guest
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Extended Stay America - Kansas City - Lenexa - 87th St.
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42 Reviews from our TripAdvisor Community

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Traveler rating
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8
Couples
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4
19
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Morristown
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

We checked in for a 2-night stay, booked on Hotels.com. Matress smells like urine. Came back from lunch to find the bed sheets changed but no clean towels and the bathroom untouched by the maids. Front desk was totally perplexed, wondering why the maids came to the room at all. Their policy is to only clean rooms once a week.... More 

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Athens, Alabama
Level Contributor
416 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
3 of 5 stars Reviewed July 18, 2015

Nice looking place from the outside, a little ragged around the edges in the room. I had a very difficult time parking as the lot was nearly full even though the motel did not seem to be. Parking spaces are also hard to back out from as the drive is narrow. If you park on the opposite side from your... More 

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Carthage, Missouri
1 review
1 of 5 stars Reviewed July 9, 2015

Dirty, loud people living there, Urine on the toilet seat upon arrival, Dead fly in the cabinet, used condom on the floor in the lobby upon check out. Dirty counters, Moldy shower head, only coffee and prepackaged foods at grab and go.

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Travelers are raving about these Lenexa hotels

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 29, 2015

It's just my husband and I traveling to see family, so our needs are simple - a clean hotel to sleep in. We'd stayed at the Overland Park Extended Stay (ES), but this time we chose Lenexa because it was a bit closer to my daughter's family and it had a pool. First, the front desk people were very nice... More 

Was this review helpful? Yes 2
Atlanta, Georgia
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 10, 2015

The staff was friendly upon check in. I didn't like that I had to pick up a phone on the outside to get someone to open the front door. Even though it was late at night and I guess I can understand it from a safety perspective, I didn't want my ear to touch the phone as it appeared that... More 

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Minneaplis
Level Contributor
3 reviews
1 of 5 stars Reviewed May 26, 2015

Booked this hotel for a two night stay. The hotel room smelled of stale old smoke and was billed as a no smokers room. The sofa was in need of replacement as the springs were shot. In the bathroom, the last persons night clothes were still on the hook. The carpet needed a good cleaning and more attention to vaccuuming.Needless... More 

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Manager_11525, General Manager at Extended Stay America - Kansas City - Lenexa - 87th St., responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies for the cleanliness issues you experienced during your stay. To ensure that a situation like yours doesn't happen again, I will be retraining our staff to ensure that rooms are being properly cleaned and inspected to our company’s high standards.... More 

Webb City, Missouri
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed May 26, 2015

Our team booked this hotel without us checking it out. Upon arrival we walked in and my daughter immediately found a spider in the tub. The floor of the bathroom looked dirty and cracked. My wife walked across the carpet and sat down and her feet were black and the bed had a small blood stain on the sheets. The... More 

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Manager_11525, General Manager at Extended Stay America - Kansas City - Lenexa - 87th St., responded to this review

I appreciate you taking the time to write a review of your experience with us. The room conditions you described are unacceptable, and I sincerely apologize for your experience. To ensure that a situation like yours doesn't happen again, I will be using your comments as a training tool to coach our staff and ensure that rooms are being properly... More 

KCK
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 8, 2015

If you are looking for a place to stay, look no further. The staff are polite, very helpful, and accommodating. The rooms are clean and equipped with everything you might need like extra pillows, free wifi, extra towels, and even a storage container stocked with various cooking supplies (pots, pans, spatulas, silverware, cups, and plates). If you need anything at... More 

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Manager_11525, General Manager at Extended Stay America - Kansas City - Lenexa - 87th St., responded to this review

It is so rewarding to read that you had a good stay with us. Thank you for your comments. I am glad to read that you were pleased with our services. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. More 

Ballwin, Missouri
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed January 22, 2015

First off. I'd like to say that the staff was very helpful and accommodating.I was there for only a few weeks,but during that time I needed various items,coffee, extra towels etc.Never met with a bad attitude,always polite.As far as the room,the bed was comfortable,the lay out of the room was good and having a full sized fridge was a plus.(I... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Kansas City - Lenexa - 87th St., responded to this review

Thank you very much for your recent survey. I am very happy to read that our staff was so helpful and accommodating and that you enjoyed your fully equipped kitchen with a full size fridge. I am also pleased that you enjoyed our free grab-and-go breakfast. Thanks to your feedback, we can continue to work on providing an exceptional stay... More 

1 review
1 of 5 stars Reviewed December 10, 2014 via mobile

I booked this hotel for just a quick overnight stay while driving from Denver to Indy and figured for $65 I would get an okay room...nothing fancy, but just okay. My first room was so dirty I was afraid to even sit on the couch. After wrestling my dog away from all of the food and crumbs in the kitchen,... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Kansas City - Lenexa - 87th St., responded to this review

We appreciate you bringing your experience to our attention. We sincerely apologize that your room's cleanliness did not meet your expectations. We will be retraining our housekeeping staff to ensure all of our rooms are cleaned properly prior to our guest's arrival. Thank you very much for providing us with your feedback. If you have any additional feedback, we would... More 

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